CITROEN RELAY 2020 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2020, Model line: RELAY, Model: CITROEN RELAY 2020Pages: 196, PDF Size: 34.07 MB
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59
Safety
5Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear
"Forward facing" or "Rearward
facing"
► Move the vehicle's front seat forward and
straighten the backrest so that the legs of the
child in the "forward facing" child seat or the
"rearward facing" child seat itself do not touch
the vehicle's front seat.
► Verify that the backrest of the "forward facing"
child seat is as close as possible to the backrest
of the vehicle's rear seat, and is ideally in contact
with it.
Child seat at the front
► Adjust the front passenger seat to the
highest and intermediate longitudinal
position , with the backrest straightened.
"Forward facing"
You must leave the front passenger
airbag active.
"Rearward facing"
The front passenger airbag must be deactivated before installing a rearward
facing child seat. Otherwise, the child risks
being seriously injured or killed if the
airbag is deployed .
Warning label - Front passenger airbag
You must comply with the following instruction,
reminded by the warning label on both sides of
the passenger sun visor:
NEVER use a rearward facing child restraint
on a seat protected by an ACTIVE AIRBAG in
front of it, DEATH or SERIOUS INJURY to the
CHILD can occur.
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60
Safety
"ISOFIX" mountings
If fitted on the vehicle, the regulation ISOFIX
mountings are identified by labels.
The mountings comprise three rings for each
seat:
Deactivating the front
passenger airbag
Passenger airbag OFF
To guarantee the safety of your child, the
front passenger airbag must be
deactivated when a "rear facing" child seat is
installed on the front passenger seat.
Otherwise, the child risks being seriously
injured or killed if the airbag is deployed.
Vehicles not equipped with a
deactivation control
Installing a “rear facing” child seat on the front
passenger seat or bench seat is expressly
prohibited! Doing so would expose the child to
the risk of death or serious injury in the event
of airbag deployment.
Deactivating / Reactivating the front
passenger airbag
► Press this button and then, in the
"Passenger airbag" menu, select "OFF" to
deactivate the airbag.
► Select “ON” to reactivate it.When the ignition is switched on, this
warning lamp comes on accompanied by
a message in the display screen to indicate the
deactivation.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Depending on version, it can also be deactivated
or reactivated via the touch screen audio and
telematics system.
Locations for child seats secured using the seat belt
In accordance with European regulations, this table indicates the options for installing child seats secured using a seat belt and universally approved
according to the weight of the child and the seating position in the vehicle.
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61
Safety
5SeatWeight of the child and indicative age
Under 13 kg
(groups 0 (a) and
0+)
Up to about 1 year
old From 9 to 18 kg
(group 1)
From about 1 to 3
years old From 15 to 25 kg
(group 2)
From about 3 to 6
years old From 22 to 36 kg
(group 3)
From about 6 to 10
years old
Front passenger seat (b) U
Front passenger bench seat with central and side seats (b)
Central and side seats in row 2 and 3
(a) Group 0: from birth to 10 kg.
(b) Refer to the current legislation before installing your child on this se\
at.
U Seat suitable for the installation of a child seat secured using a seat belt and universally approved, "rearward facing" and/or "forward facing".
"ISOFIX" mountings
If fitted on the vehicle, the regulation ISOFIX
mountings are identified by labels.
The mountings comprise three rings for each
seat:
– two front rings, located between the vehicle
seat backrest and cushion.
– one rear ring, to fix the upper strap referred to
as the TOP TETHER.
This ISOFIX mounting system provides fast,
reliable and safe fitting of the child seat in the
vehicle.
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Safety
Child lock
It prevents the opening of the sliding side door
from inside.
The ISOFIX child seats are fitted with two
latches which are secured on the two front rings.
Some also have an upper strap which is
attached to the rear ring.
To fasten this strap, remove and stow the head
restraint before installing the child seat on this seat (refit it once the child seat has been
removed). Then, attach the hook to the rear ring
and tighten the upper strap.An incorrectly installed child seat compromises the child's safety in the
event of an accident.
To find out how to install ISOFIX child seats in
the vehicle, refer to the summary table for the
location of ISOFIX child seats.
Summary table of locations for ISOFIX child seats
In accordance with European regulations, this table shows the options for installing ISOFIX child seats on vehicle seats fitted with ISOFIX mountings.
In the case of the universal and semi-universal ISOFIX child seats, the child seat's ISOFIX size category , designated by a letter from A to G, is indicated
on the child seat next to the ISOFIX logo.
Under 10 kg
(group 0)
Up to about 6 months
old Under 10 kg
(group 0)
Under 13 kg (group 0+)
Up to about 1 year old From 9 to 18 kg
(group 1)
From about 1 to 3 years old
Type of ISOFIX
child seat Carrycot
"rearward facing" "forward facing"
ISOFIX size
category F
G CD EC DA B1
Row 2 rear
side seats with
individual seats in
Row 1
IUF IUF IUF
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Safety
5Under 10 kg
(group 0)
Up to about 6 months
old Under 10 kg
(group 0)
Under 13 kg (group 0+)
Up to about 1 year old From 9 to 18 kg
(group 1)
From about 1 to 3 years old
Type of ISOFIX
child seat Carrycot
"rearward facing" "forward facing"
ISOFIX size
category F
G CD EC DA B1
Row 2 rear side
seats with 2-seat
bench seat in
Row 1
IUF XIUF X IUF
IUF Seat suitable for the installation of a universal ISOFIX child seat. “Forward facing” ISOFIX child seats equipped with an upper strap attached to the
upper ring of the vehicle’s ISOFIX seats.
X Seat which is not suitable for the installation of an ISOFIX child seat of the size category indicated.
Child lock
It prevents the opening of the sliding side door
from inside.
► Press the control located on the edge of the
side door.
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64
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
► Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that
require close attention (such as adjustments).
► During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
To assure the durability of your vehicle and your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle :
Manoeuvre cautiously, at low speed
The dimensions of your vehicle differ from those
of a light vehicle, in width, in height, as well as in
length, and some obstacles will be more difficult
to notice.
Manoeuvre slowly.
Before turning, check that there are no obstacles
at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle. Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load carried, the vehicle must remain
within the maximum authorised weight, the
Gross Vehicle Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a roof
rack.
Loading also implies adherence to the maximum
load of the roof bar anchor points. Adhere to
the maximum permissible weight, according to
CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create a
risk of accident.
If your vehicle is fitted with a drop-side back, the
height and width of the load must remain within
the overall dimensions of the vehicle.
Drive the vehicle in a prudent and efficient
way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.
If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
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Driving
6Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.
If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
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Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card
It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch
STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
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Driving
6Starting-switching off the
engine
Ignition switch
STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Starting the engine
► With the parking brake applied and the
gearbox in neutral, turn the key to the MAR
position.
► Wait until this warning lamp goes out,
then operate the starter (AV V position)
until the engine starts.
The period of illumination of the warning lamp
depends on the climatic conditions.
When the engine is hot, the warning lamp lights
up for a few moments; you can start the engine
immediately.
► When the engine starts, release the key.
Immobiliser warning lamp
If this warning lamp lights up, change key
and have the faulty key checked by a CITROËN
dealer.
Switching off the engine
► Immobilise the vehicle.
► Move the key back to the STOP position.
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited to
low or minus temperatures.
Battery standby system
If your vehicle is to be out of use for an extended
period of time, such as during winter storage for
example, it is strongly recommended to put the battery in standby mode in order to protect it and
optimise its life.
To put the battery in standby mode:
► Switch the engine off ( STOP position).
► Press the red button, then turn the key to the
BATT position.
The battery goes into standby mode
approximately 7 minutes later.
This time is necessary to:
– allow the user to leave the vehicle and lock the
doors using the remote control.
– ensure that all vehicle electrical systems are
deactivated.
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Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release
► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear
► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,