trailer CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

3
Contents
Compatibility of fuels 91
Snow chains 91
Towing a trailer 92
Towbar with quickly detachable towball 92
Roof-mounted carrying system 94
Bonnet 94
Diesel engines 95
Checking levels 96
Checks 98
AdBlue® (BlueHDi engines)
101
8In the event of a breakdown
Temporary puncture repair kit 104
Spare wheel 105
Changing a bulb 111
Changing a fuse 11 6
12 V battery 120
Towing 122
9Technical data
Engine technical data and towed loads 124
Diesel engines 124
Weights 125
Dimensions 129
Identification markings 133
Glossary of labels 133
10Special features
Crew cab 136
Chassis cab / Flatbed cab 136
Double cab 141
Drop-side back 145
11Audio system
First steps 151
Steering mounted controls 151
Radio 152
Media 152
Telephone 154
Settings 154
Voice commands
155
12 Touch screen audio and telematicssystem
First steps
158
Steering mounted controls 159
Menus 159
Radio 160
DAB (Digital Audio Broadcasting) radio 161
Media 161
Navigation 163
Telephone 166
Vehicle information 168
Settings 168
Voice commands 169
13ALPINE® X902D system
First steps 173
Menus 174
 ■
Alphabetical index

5
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 19 mph (30 km/h) when traffic is flowing
smoothly.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open. Consider using equipment that can help keep
the temperature in the passenger compartment
down.
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey.
– at each change of season.
– after a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

65
Driving
6Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance so
that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2 to 0.3 bar for long journeys.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
► deactivate the Stop & Start function,
► drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h),
► do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.

82
Driving
audible signal and confirmed by a message on
the display. Have the system checked by a CITROËN dealer
or a qualified workshop.
Status of the
button warning
lamp Message on the display
Status of the symbol on
the display Audible
signal Meaning
Off Lane departure warning
system activated Warning lamps


and

on fixed-
The system is activated, but the operating
conditions are not met.
Off Lane departure warning
system activated -
-The system is activated and the operating
conditions are met: the system is able to provide
audible and visual warnings.
Off - Warning lamp


or

flashingYe s
The system is active and recognises the operating
conditions: it signals the moving away from the left
or right line.
On Lane departure warning
system deactivated -
NoThe system has been manually deactivated.
Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.

83
Driving
6Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question. Depending on the configuration, an
audible warning may sound.
Activation/Deactivation
The function can be activated or deactivated using the MODE button in the
Blind spot menu.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes of activation are available:
– VISUAL: visual warning. While driving, a
warning lamp appears in the door mirror on the
side where a vehicle is detected.
– VISUAL and AUDIBLE: visual and audible
warning. While driving, a warning lamp appears
in the door mirror on the side in question. If the
direction indicator is activated on the side where
the vehicle is detected, an audible warning will
sound.
When starting the vehicle, the warning lamp
comes on in each mirror to indicate that the
system is activated.
The status of the system remains in the memory
when the ignition is switched off.
Reverse gear

The system assists the driver during their
manoeuvres in reverse (e.g. exit from a parking
space).
It detects vehicles arriving to the left or right of
the vehicle at a speed of between approximately
1 and 22 mph (1 and 35 km/h).
When a vehicle is detected, a warning lamp
comes on in the mirror on the side in question,
supplemented by an audible warning.
Trailer detection
The system detects the presence and length of a
trailer. The vehicle detection area in blind spots
is extended by the length of the trailer.
The trailer detection mode is set via the MODE button.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes are available:
– Max: for a trailer length greater than 9 metres.

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.

85
Driving
6In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.


Pay particular attention:
– When narrow vehicles (motorcycles)
are present and/or there are vehicles
staggered across the traffic lane.
– When entering a tunnel or crossing a
bridge.
When the driver must suspend the system:


– Vehicles in a tight bend.
– When approaching a roundabout.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Collision Risk Alert
It warns the driver that their vehicle is at risk of
collision with the vehicle in front.
Modifying the alert trigger threshold
This trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
The threshold is set via the vehicle configuration menu.
► Select one of the three pre-defined
thresholds:
– "Near ".
– "Normal".
– "Distant".
The last threshold selected is memorised when
the ignition is switched off.
Operation
Depending on the degree of risk of collision
detected by the system and the alert threshold
chosen by the driver, several different levels
of alert may be triggered and displayed in the
instrument panel.
They take account of the vehicle dynamics, the
speed of your vehicle and the one in front, the
environmental conditions and the operation of
the vehicle (cornering, actions on the pedals,
etc.) to trigger the alert at the best moment.
Level 1 (orange): visual alert only,
signalling that the vehicle in front is very
close.

92
Practical information
Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing a trailer

The type-approved towable weights are entered
in your vehicle's registration certificate, as well
as on the manufacturer's plate.
For more information on the Technical
characteristics of the vehicle and
particularly on weights and towable loads,
refer to the corresponding section.
You will then have information on your vehicle's
ability to tow a trailer, a caravan, a boat, etc.
These values are also given in the sales
brochures.
We recommend using genuine CITROËN
towbars and their harnesses that have
been tested and approved from the design
stage of your vehicle, and having a CITROËN
dealer fit the towbar.
These genuine towbars are compatible with
the operation of the rear parking sensors and
the reversing camera, if your vehicle is so
equipped.
If the towbar is not fitted by a CITROËN
dealer, it must still be fitted in accordance with
the vehicle manufacturer's instructions.
Towbar with quickly detachable towball
Presentation
This genuine towball can be easily and quickly
fitted or removed. These operations do not
require any tools.


1. Carrier
2. Connection socket
3. Safety eye
4.Detachable towball
5. Locking / unlocking wheel
6. Key lock with removable cap
7. Key reference label
For more information on the Technical
data of the vehicle, and in particular on
the weights and towed loads, refer to the
corresponding section.


A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is no
longer in contact with the towball (gap of
around 5 mm).
Observe the legislation in force in the
country where you are driving.