window CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

5
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 19 mph (30 km/h) when traffic is flowing
smoothly.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open. Consider using equipment that can help keep
the temperature in the passenger compartment
down.
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey.
– at each change of season.
– after a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.

26
Access
Always remove the key from the ignition when leaving the vehicle, even for a
short time.
If an obstacle is encountered during operation
of the electric windows, you must reverse the
movement of the window. To do this, press
the window control concerned.
When the driver operates the passenger
electric windows, they must ensure that
no one is preventing correct closing of the
windows.
The driver must ensure that all passengers
make correct use of electric windows.
Be particularly aware of children when
operating the windows.

32
Ease of use and comfort
If the air flow control is in
position 0 (system deactivated), thermal
comfort is no longer managed. A slight flow of
air can still be felt, due to the forward
movement of the vehicle.
Air distribution
The distribution of incoming air is directed by
turning the control towards:
the side vents and central vents,
the side vents, central vents and
footwells,
the footwells,
the windscreen, footwells and side
windows,
the windscreen and side windows.
Air intake/Air recirculation
The intake of exterior air prevents the formation
of mist on the windscreen and side windows.
Recirculating the interior air isolates the
passenger compartment from exterior odours
and fumes.
Used simultaneously with the air conditioning
switched on and the setting for the blown air
strength (from 1 to 4), recirculation makes it
possible to achieve the desired ambient air
comfort for both hot and cold settings.

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33
Ease of use and comfort
3If the air flow control is in
position 0 (system deactivated), thermal
comfort is no longer managed. A slight flow of
air can still be felt, due to the forward
movement of the vehicle.
Air distribution
The distribution of incoming air is directed by
turning the control towards:
the side vents and central vents,
the side vents, central vents and
footwells,
the footwells,
the windscreen, footwells and side
windows,
the windscreen and side windows.
Air intake/Air recirculation
The intake of exterior air prevents the formation
of mist on the windscreen and side windows.
Recirculating the interior air isolates the
passenger compartment from exterior odours
and fumes.
Used simultaneously with the air conditioning
switched on and the setting for the blown air
strength (from 1 to 4), recirculation makes it
possible to achieve the desired ambient air
comfort for both hot and cold settings. Return to exterior air intake as soon as possible
to avoid deterioration of the air quality and the
formation of mist.
► Put the control in this position to
activate interior air recirculation.
► Put the control in this position to
restore exterior air intake.
Mono-zone automatic air
conditioning


1. AUTO mode
2. Air conditioning off
3. Complete system off
4. Air distribution adjustment
5. Air flow adjustment
6. Air intake / Air recirculation
7. Fast De-icing / Demisting
AUTO mode
Switching on FULL AUTO:
► Press control 1. This turns on the system
functions, confirmed by the FULL AUTO display. This is the normal operating mode for the
automatic air conditioning system.
– Using the moving ring surrounding the AUTO
control, adjust the comfort temperature to be
reached according to a scale between: • HI (High up to ≈32) and
• LO (Low until ≈16).
The system manages the air distribution, flow
and intake to ensure the comfort equivalent
to the graduation displayed and sufficient air
recirculation in the passenger compartment.
Customisable AUTO mode
In AUTO mode, some settings can be changed:
distribution, air flow, air conditioning and air
intake/recirculation.
The display changes from FULL AUTO to
AUTO.
► To return to fully automatic operation, press
button 1 again. The control panel display
changes from AUTO to FULL AUTO.
If after manual adjustments, the system cannot
maintain the selected graduation, this will flash
and AUTO will then go out. Press control 1 to
return to the automatic settings.
Air conditioning off
► Press button 2 to switch off the air
conditioning functions. The snowflake goes out
on the display.

34
Ease of use and comfort
Additional pre-heater or programmable additional
heating
This is an additional, programmable and
independent system that heats the hot water
loop of the Diesel engine to facilitate starting.
It improves the performance of the defrosting
and demisting and, if fitted to the vehicle, that of
the heated seats.
The passenger compartment’s temperature rises
more quickly.
This system must be programmed to be started
before entering the vehicle.
Automatic additional heating
This is an additional system that starts
automatically when the ignition is switched on. Its
activation depends on the outside temperature
and the temperature inside the vehicle.
It switches off automatically as soon as the
heating is manually switched on.
Supplementary heating
On 2-3 seat versions, it is located under the
driver's seat with air diffusion directed towards
the front.
Complete switch-off
► Press button 3 to switch off the system. The
LED and the display go out.
Temperature
The scale is between:
– a rise in interior air temperature HI (High),
which heats up to a maximum graduation of 32,
– a cooling of interior air temperature LO (Low),
which decreases to a graduation of 16.
Air distribution
► Press one of the buttons 4 to direct the air
flow towards:
the windscreen and front side window
vents (demisting - defrosting windows),
the central and side vents (chest and
face),
the diffusers of the front and rear zones
(footwells).
Combining buttons makes it possible to refine
the air distribution.
Air flow
► Press one of the buttons 5 to increase or
decrease the air flow.
Air intake/Air recirculation
The intake of exterior air prevents the formation
of mist on the windscreen and side windows.
Recirculating the interior air isolates the
passenger compartment from exterior odours
and fumes.
This function allows hot or cold air to be delivered selectively and more quickly.
Return to exterior air intake as soon as possible
to avoid deterioration of the air quality and the
formation of mist.
► Press button 6 to activate interior air
recirculation. The indicator lamp comes on.
Pressing this button again restores exterior air
intake. The indicator lamp goes off.
Pressing button 1 also restores exterior
air intake. Returning to this position
allows the air in the passenger compartment
to be renewed and demisting. Pressing button
1 again restores the FULL AUTO function.
Additional rear ventilation
This system is complementary
to the standard passenger
compartment ventilation
equipment.




Air output
► Press control 1 to activate/deactivate the
release of air to the exterior (confirmed by the
LED coming on/going out).
Air intake
► Press control 2 to activate/deactivate
the exterior air intake into the passenger
compartment (confirmed by the LED coming on/
going out).
Additional heating systems
Additional heating
This is heating for the passenger compartment
which is additional to the standard equipment.
Its operation may be independent of the engine.

44
Ease of use and comfort
Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.

Load stop
On the floor, behind the front seats, a horizontal
partition protects the driver and front passengers
against the risk of load movement.
Ladder-type vertical
partition
Depending on the country of sale, behind the
driver’s seat, a ladder-type vertical partition
protects the driver against the risk of load
movement.
Glass partition
Depending on the country of sale, a glass
partition isolates the cab from the loading area.
You can nevertheless use the control to open/
close its sliding glass.
Torch

If the vehicle is equipped, the magnetic torch is
located at the rear courtesy lamp.
Lighting is installed in the centre of the base of
the torch.
Remove the torch from its base by pressing
the button and then rotating it 90 degrees
downwards.
To turn on the torch, slide the switch forwards.
To change the 4 batteries (Ni-MH type), remove
the protective cover, located on the torch.
To put the torch back in place, engage it in the
notches on the base and rotate it upwards.
With the vehicle stationary and the key
either in the ignition switch or removed,
the charging as well as the lighting of the
torch stops after about 15 minutes.
While driving, the batteries of the torch are
automatically recharged.
Sliding side windows

Depending on version, the vehicle has side
windows that can be opened.
► Pinch both controls, then slide the window.
When driving, the window must be
closed or locked in an intermediate
position.
Do not place long objects that protrude from
the window.

57
Safety
5Airbags

The airbags have been designed to optimise the
safety of the occupants in the event of a serious
collision; they work in conjunction with the force
limiting seat belts.
In the event of a serious collision, electronic
detectors record and analyse any abrupt
deceleration of the vehicle:
– if there is a violent impact, the airbags deploy
instantly and help better protect occupants of the
vehicle; immediately after the impact, the airbags
deflate rapidly in order not to hinder the visibility
or the possible exit of the occupants.
– in the case of a minor or rear impact or in
certain rollover conditions, the airbags are not
deployed; the seat belt alone contributes towards
ensuring your protection in these situations.
The airbags do not operate when the
engine is not running.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Deployment of the airbags is
accompanied by a slight discharge of
smoke and a noise, resulting from activation
of the pyrotechnic charge incorporated in the
system.
Although this smoke is not harmful, sensitive
individuals may experience slight irritation.
The noise of the detonation may result in a
slight loss of hearing for a short time.
Front airbags
System that protects the driver and front
passenger(s) in the event of a serious front
impact, in order to limit the risk of head and
chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger(s) airbag is
fitted in the dashboard above the glove box.
Lateral airbags and curtain
airbags
If fitted to your vehicle, the lateral airbags are
built into the backrests of the front seats, on the
side by the door.
The curtain airbags are built into the pillars and
the upper passenger compartment area, in the
roof above the front seats.
They inflate between the occupant and the
window.
They deploy on one side only (the side where
the collision occurs).
Malfunction
If this warning lamp comes on, contact a
CITROËN dealer to have the system
checked.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal upright sitting position.
Fasten the seat belt ensuring it is correctly
positioned and adjusted.
Do not leave anything between the occupants
and the airbags (a child, pet, object, etc.), nor
fix or attach anything close to or in the way of
the airbag release trajectory; this could cause
injuries during their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly around
the airbags.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work on the airbag systems must only
be performed by a CITROËN dealer or a
qualified workshop.
Even if all of the precautions mentioned
are observed, a risk of injury or of minor
burns to the head, chest or arms cannot be
ruled out when an airbag is deployed. The
airbag inflates almost instantly (within a few
milliseconds) then deflates within the same

58
Safety
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.