phone DODGE CARAVAN 2011 Owner's Manual

WARNING!
Do not connect the cable to the negative post (-) of the
discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
5. Start the engine in the vehicle that has the booster
battery, let the engine idle a few minutes, and then start
the engine in the vehicle with the discharged battery.
Once the engine is started, remove the jumper cables in
the reverse sequence:
6. Disconnect the negative (-)jumper cable from the
negative (-)post of the vehicle with the discharged
battery.
7. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery. 8. Disconnect the opposite end of the positive
(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.6
WHAT TO DO IN EMERGENCIES 459
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This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
532 IF YOU NEED CONSUMER ASSISTANCE
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If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 535
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Oil (Engine)........................ 474
Power Steering ...................... 366
Radiator (Coolant Pressure) ............. 487
Car Washes ............................ 494
Carbon Monoxide Warning ..............101,412
Cargo (Vehicle Loading) ................... 224
Cargo Compartment Luggage Carrier ..................... 234
Caution, Exhaust Gas ...................... 53
Cellular Phone ....................... 127,321
Center High Mounted Stop Light ............ 510
Chains, Tire ............................ 395
Changing A Flat Tire ..................... 439
Chart, Tire Sizing ........................ 378
Check Engine Light
(Malfunction Indicator Light) .............254,469
Checking Your Vehicle For Safety ............ 101
Checks, Safety .......................... 101
Child Restraint ...................... 87,88,89Child Restraint Tether Anchors
............... 91
Child Safety Locks ........................ 47
Child Seat .............................. 91
Clean Air Gasoline ....................... 408
Cleaning Wheels ............................ 496
Climate Control ......................... 321
Clock ............................. 287,296
Coat Hook ............................ 223
Coin Holder ........................... 224
Cold Weather Operation ................... 352
Compact Disc (CD) Maintenance ............. 320
Compact Spare Tire ...................... 390
Compass ........................ 262,265,277
Compass Calibration .................. 265,278
Compass Variance .................... 264,278
Computer, Trip/Travel .................... 276
Connector UCI .............................. 310
542 INDEX
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Garage Door Opener (HomeLink®)........... 197
Gas Cap (Fuel Filler Cap) ............416,418,468
Gasoline (Fuel) ......................... 408
Conserving ......................... 274
Gasoline, Clean Air ...................... 408
Gasoline, Reformulated ................... 408
Gauges Coolant Temperature .................. 259
Fuel .............................. 256
Speedometer ........................ 256
Tachometer ......................... 249
Gear Select Lever Override ................. 461
Gearshift .............................. 358
General Information .................. 17,28,407
Glass Cleaning .......................... 498
Gross Axle Weight Rating ...............419,422
Gross Vehicle Weight Rating .............419,422
Hands-Free Phone (Uconnect™) ............. 127Hazard
Driving Through Flowing, Rising, or Shallow
Standing Water ...................... 363
Hazard Warning Flasher ................... 438
Head Restraints ......................... 135
Headlights Bulb Replacement .................... 507
Cleaning ........................... 498
Lights On Reminder .................. 166
Passing ............................ 170
Replacing .......................... 507
Time Delay ......................... 166
Washers ........................... 166
Heated Mirrors ......................... 116
Heated Seats ........................... 130
Heater ............................... 321
Heater, Engine Block ..................... 353
High Beam/Low Beam Select (Dimmer) Switch . . 170
10
INDEX 547
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Overhead Console....................... 193
Overhead Travel Information Center .......... 193
Overheating, Engine ................... 260,438
Owner’s Manual (Operator Manual) .........4,535
Panic Alarm ............................ 23
Park Sense System, Rear ................... 182
Parking Brake .......................... 367
Pedals, Adjustable ....................... 177
Personal Settings ........................ 279
Pets, Transporting ........................ 97
Phone, Cellular ......................... 127
Phone, Hands-Free (Uconnect™) ............. 127
Placard, Tire and Loading Information ......... 382
Power Door Locks ......................... 34
Lift Gate ........................... 50
Mirrors ............................ 115
Outlet (Auxiliary Electrical Outlet) ........ 207Seats
............................. 128
Sliding Door ......................... 43
Steering ........................ 365,366
Sunroof ........................... 204
Windows ........................... 37
Windows, Express Down ................ 22
Power Steering Fluid ..................... 513
Pregnant Women and Seat Belts .............. 71
Preparation for Jacking .................... 447
Pretensioners Seat Belts ........................... 65
Programmable Electronic Features ............ 279
Radial Ply Tires ......................... 389
Radiator Cap (Coolant Pressure Cap) .......484,487
Radio Operation ........................ 321
Radio Remote Controls .................... 319
Rear Air Conditioning .................330,340
Rear Camera ........................... 191
552 INDEX
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Wiring............................ 432
Trailer Towing Guide ..................... 427
Trailer Weight .......................... 427
Transaxle Selection of Lubricant ...............492,513
Transmission ........................... 492
Automatic ....................... 354,492
Fluid .......................... 492,513
Transmitter Battery Service
(Remote Keyless Entry) .................... 26
Transmitter, Garage Door Opener (HomeLink®) . . 197
Transmitter, Remote Keyless Entry (RKE) ........ 20
Transporting Pets ........................ 97
Tread Wear Indicators .................... 393
Trip Computer .......................... 262
Trip Odometer .......................... 249
Turn Signals ................... 170,249,508,509
UCI Connector ......................... 310 Uconnect™ (Hands-Free Phone)
............. 127
Umbrella Holder ........................ 220
Uniform Tire Quality Grades ................ 537
Universal Consumer Interface (UCI) Connector . . . 310
Universal Transmitter ..................... 197
Unleaded Gasoline ....................... 408
Upholstery Care ........................ 497
Vanity Mirrors .......................... 117
Variance, Compass .................... 264,278
Vehicle Certification Label ................. 418
Vehicle Identification Number (VIN) ............ 6
Vehicle Loading ................... 383,418,421
Vehicle Modifications/Alterations .............. 7
Vehicle Storage ....................... 343,506
Video Entertainment System™
(Rear Seat Video System) .................. 317
Voice Recognition System (VR) .............. 127
10
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291686.ps 11Y532-126-AA Chrysler 1" gutter 07/14/2010 08:26:13
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
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