maintenance DODGE CARAVAN 2011 Workshop Manual

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 531
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•Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need
in diagnosing/troubleshooting, problem solving, main-
taining, servicing, and repairing Chrysler Group LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
536 IF YOU NEED CONSUMER ASSISTANCE
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Adding Engine Coolant (Antifreeze).......... 486
Adding Fuel ........................... 416
Adding Washer Fluid ..................... 483
Additives, Fuel ......................... 410
Adjustable Pedals ....................... 177
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 475
Air Conditioner Maintenance ............... 479
Air Conditioning ........................ 321
Air Conditioning Controls ................. 321
Air Conditioning Filter .................345,480
Air Conditioning Refrigerant ............... 479
Air Conditioning System .............321,333,479
Air Conditioning System, Zone Control ........ 325
Air Conditioning, Operating Tips ............ 344
Air Conditioning, Rear Zone .............330,340
Air Pressure, Tires ....................... 387
Airbag .............................. 72,81
Airbag Deployment ....................... 83
Airbag Light .................... 79,85,102,257Airbag Maintenance
....................... 84
Airbag, Side ........................ 76,78,81
Airbag, Window (Side Curtain) ...........77,78,81
Alarm (Security Alarm) .................... 17
Alarm Light ........................... 257
Alterations/Modifications, Vehicle ............. 7
Antenna, Satellite Radio ................... 307
Anti-Lock Warning Light .................. 252
Anti-Theft System ........................ 17
Antifreeze (Engine Coolant) ..............485,511
Disposal ........................... 488
Appearance Care ........................ 494
Ashtray ............................... 217
Auto Down Power Windows ................ 40
Auto Up Power Windows .................. 40
Automatic Dimming Mirror ................ 114
Automatic Door Locks ..................... 35
Automatic Headlights .................... 165
Automatic Temperature Control (ATC) ......... 333
540 INDEX
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Oil (Engine)........................ 474
Power Steering ...................... 366
Radiator (Coolant Pressure) ............. 487
Car Washes ............................ 494
Carbon Monoxide Warning ..............101,412
Cargo (Vehicle Loading) ................... 224
Cargo Compartment Luggage Carrier ..................... 234
Caution, Exhaust Gas ...................... 53
Cellular Phone ....................... 127,321
Center High Mounted Stop Light ............ 510
Chains, Tire ............................ 395
Changing A Flat Tire ..................... 439
Chart, Tire Sizing ........................ 378
Check Engine Light
(Malfunction Indicator Light) .............254,469
Checking Your Vehicle For Safety ............ 101
Checks, Safety .......................... 101
Child Restraint ...................... 87,88,89Child Restraint Tether Anchors
............... 91
Child Safety Locks ........................ 47
Child Seat .............................. 91
Clean Air Gasoline ....................... 408
Cleaning Wheels ............................ 496
Climate Control ......................... 321
Clock ............................. 287,296
Coat Hook ............................ 223
Coin Holder ........................... 224
Cold Weather Operation ................... 352
Compact Disc (CD) Maintenance ............. 320
Compact Spare Tire ...................... 390
Compass ........................ 262,265,277
Compass Calibration .................. 265,278
Compass Variance .................... 264,278
Computer, Trip/Travel .................... 276
Connector UCI .............................. 310
542 INDEX
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Door Locks, Automatic.................... 35
Door Opener, Garage ..................... 197
Driving On Slippery Surfaces .................. 362
Through Flowing, Rising, or Shallow Standing
Water ............................. 363
Driving to Achieve Maximum Fuel Economy .... 274
DVD Player (Video Entertainment System™) .... 317
E-85 Fuel ............................. 412
Economy (Fuel) Mode .................... 356
Electric Remote Mirrors ................... 115
Electrical Power Outlets ................... 207
Electronic Brake Control System ............. 371
Brake Assist System ................... 372
Electronic Speed Control (Cruise Control) ...... 178
Electronic Stability Control (ESC) ............. 373
Electronic Vehicle Information Center
(EVIC) ............................. 191,265Emergency, In Case of
Hazard Warning Flasher ............... 438
Jacking ......................... 439,448
Jump Starting ....................... 456
Overheating ........................ 438
Emission Control System Maintenance ......... 469
Engine Air Cleaner ......................... 475
Block Heater ........................ 353
Break-In Recommendations ............. 100
Checking Oil Level ................... 472
Compartment ....................... 467
Compartment Identification ............. 467
Coolant (Antifreeze) .................. 512
Cooling ........................... 484
Exhaust Gas Caution .............53,101,412
Flooded, Starting ..................... 352
Fuel Requirements ................. 408,511
Oil ......................... 472,511,512
544 INDEX
ProCarManuals.com

Oil Change Interval................... 473
Oil Disposal ........................ 474
Oil Filler Cap ....................... 474
Oil Filter Disposal .................... 474
Oil Selection ..................... 473,511
Oil Synthetic ........................ 474
Overheating ........................ 438
Starting ........................... 351
Temperature Gauge ................... 259
Enhanced Accident Response Feature .......... 82
Entry System, Illuminated .................. 19
Ethanol ............................... 409
Event Data Recorder ...................... 86
Exhaust Gas Caution ................53,101,412
Exhaust System ...................... 101,476
Express Down Windows ................... 22
Extender, Seat Belt ........................ 72
Exterior Folding Mirrors ................... 115
Exterior Lights .......................... 104 Fabric Care
............................ 497
Filler Location Fuel ...................... 256
Filters Air Cleaner ......................... 475
Air Conditioning .................. 345,480
Engine Oil ....................... 475,512
Engine Oil Disposal ................... 474
Flash-To-Pass ........................... 170
Flashers Hazard Warning ..................... 438
Turn Signal ................ 104,249,508,509
Flat Tire Stowage ........................ 453
Flexible Fuel Vehicles Cruising Range ...................... 415
Engine Oil ......................... 415
Fuel Requirements ................. 412,414
Maintenance ........................ 416
Replacement Parts .................... 416
Starting ........................... 415
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INDEX 545
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Rear Servicing....................... 509
Rear Tail ........................... 509
Seat Belt Reminder ................... 259
Security Alarm (Theft Alarm) ............ 257
Service ............................ 507
Service Engine Soon (Malfunction Indicator). . 254
Side Marker ........................ 509
Theft Alarm (Security Alarm) ............ 257
Tire Pressure Monitoring (TPMS) ......... 253
Traction Control ..................... 375
Turn Signal ................... 104,508,509
Voltage ............................ 260
Warning (Instrument Cluster Description) . . . 249
Load Leveling System .................... 234
Loading Vehicle ................... 224,418,421
Capacities .......................... 421
Tires .............................. 382
Locks Automatic Door ...................... 35 Door
.............................. 32
Lower Anchors and Tether for CHildren (LATCH).. 91
Lubrication, Body ....................... 482
Luggage Rack (Roof Rack) ................. 234
Maintenance Free Battery .................. 478
Maintenance Procedures ................... 471
Maintenance Schedule .................... 516
Maintenance, Sunroof ..................... 206
Malfunction Indicator Light (Check Engine) . . 254,469
Manual, Service ......................... 535
Map/Reading Lights ..................... 194
Memory Feature (Memory Seat) ............. 159
Memory Seat ........................ 1 16,159
Methanol ............................. 409
Mini-Trip Computer ................... 262,276
Mirrors ............................... 113
Automatic Dimming .................. 114
Electric Remote ...................... 115
550 INDEX
ProCarManuals.com

Rear Cross Path......................... 124
Rear Heater ............................ 330
Rear Park Sense System ................... 182
Rear Window Defroster ................... 233
Rearview Mirrors ........................ 113
Reclining Front Seats ..................... 134
Recorder, Event Data ...................... 86
Recreational Towing ...................... 436
Reformulated Gasoline .................... 408
Reminder, Seat Belt ....................... 70
Remote Keyless Entry (RKE) ................. 20
Remote Sound System (Radio) Controls ........ 319
Remote Starting System .................... 29
Removable Floor Console .................. 229
Replacement Keys ........................ 16
Replacement Parts ....................... 471
Replacement Tires ....................... 394
Reporting Safety Defects ................... 534
Resetting Oil Change Indicator .........251,252,273 Restraint, Head
......................... 135
Restraints, Child ....................... 87,91
Restraints, Infant ......................... 87
Rocking Vehicle When Stuck ................ 460
Roof Rack (Luggage Rack) ................. 234
Rotation, Tires .......................... 397
Safety Checks Inside Vehicle ................ 102
Safety Checks Outside Vehicle ............... 104
Safety Defects, Reporting .................. 534
Safety Information, Tire ................... 377
Safety Tips ............................ 101
Safety, Exhaust Gas .................... 53,101
Satellite Radio Antenna ................... 307
Schedule, Maintenance .................... 516
Seat Belt Maintenance .................... 499
Seat Belt Reminder ....................... 70
Seat Belts ........................... 53,102
Adjustable Shoulder Belt ................ 62
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INDEX 553
ProCarManuals.com

Speedometer........................... 256
Starting ............................... 351
Automatic Transmission ................ 351
Cold Weather ....................... 352
Engine Fails to Start .................. 352
Remote ............................ 29
Starting and Operating .................... 351
Starting Procedures ...................... 351
Steering Power .......................... 365,366
Tilt Column ........................ 175
Wheel, Heated ...................... 176
Wheel, Tilt ......................... 175
Steering Wheel Audio Controls .............. 319
Steering Wheel Mounted Sound System
Controls .............................. 319
Storage ............................ 217,506
Storage Bin ............................ 217
Storage, Vehicle ...................... 343,506Storing Your Vehicle
...................... 506
Stow \bn Go (Fold in Floor) Seats ............. 139
Sun Roof .............................. 204
Sunglasses Storage ....................... 194
Sunroof Maintenance ..................... 206
Supplemental Restraint System - Airbag ........ 72
Synthetic Engine Oil ...................... 474
System, Remote Starting .................... 29
Tachometer ............................ 249
Telescoping Steering Column ............... 175
Temperature Control, Automatic (ATC) ........ 333
Temperature Gauge, Engine Coolant .......259,439
Tether Anchor, Child Restraint ............... 91
Tilt Steering Column ..................... 175
Tire and Loading Information Placard ......... 382
Tire Identification Number (TIN) ............. 380
Tire Markings .......................... 377
Tire Safety Information .................... 377
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INDEX 555
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