phone DODGE CARAVAN 2012 Repair Manual

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then move the shift lever back and forth
between DRIVE and REVERSE. Using minimal accelera-
tor pedal pressure to maintain the rocking motion, with-
out spinning the wheels, is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
536 WHAT TO DO IN EMERGENCIES
ProCarManuals.com

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
612 IF YOU NEED CONSUMER ASSISTANCE
ProCarManuals.com

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 615
ProCarManuals.com

Caps, FillerFuel .............................. 490
Oil (Engine) ........................ 552
Power Steering ...................... 438
Radiator (Coolant Pressure) ............. 565
Car Washes ............................ 572
Carbon Monoxide Warning ..............100,486
Cargo (Vehicle Loading) ................... 260
Cargo Compartment Luggage Carrier ..................... 271
Caution, Exhaust Gas ...................... 51
Cellular Phone ....................... 125,392
Center High Mounted Stop Light ............ 588
Chains, Tire ............................ 470
Changing A Flat Tire ..................... 514
Chart, Tire Sizing ........................ 453
Check Engine Light
(Malfunction Indicator Light) .............291,547
Checking Your Vehicle For Safety ............. 99Checks, Safety
........................... 99
Child Restraint ...................... 85,86,87
Child Restraint Tether Anchors ............... 90
Child Safety Locks ........................ 46
Child Seat .............................. 89
Clean Air Gasoline ....................... 482
Cleaning Wheels ............................ 573
Climate Control ......................... 393
Clock ............................. 323,332
Coat Hook ............................ 260
Coin Holder ........................... 261
Cold Weather Operation ................... 420
Compact Disc (CD) Maintenance ............. 392
Compact Spare Tire ...................... 465
Compass .............................. 313
Compass Calibration ..................... 314
Compass Variance ....................... 314
Computer, Trip/Travel .................... 311
622 INDEX
ProCarManuals.com

Fuses................................ 578
Garage Door Opener (HomeLink®) ........... 231
Gas Cap (Fuel Filler Cap) ............490,492,546
Gasoline (Fuel) ......................... 482
Conserving ......................... 310
Gasoline, Clean Air ...................... 482
Gasoline, Reformulated ................... 482
Gauges Coolant Temperature .................. 296
Fuel .............................. 293
Speedometer ........................ 293
Tachometer ......................... 286
Gear Ranges ........................... 427
Gear Select Lever Override ................. 537
General Information ...............17,28,155,481
Glass Cleaning .......................... 576
Gross Axle Weight Rating ...............493,496
Gross Vehicle Weight Rating .............493,495Hands-Free Phone (Uconnect™)
............. 125
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ...................... 435
Hazard Warning Flasher ................... 513
Head Restraints ......................... 167
Headlights Bulb Replacement .................... 586
Cleaning ........................... 575
Lights On Reminder .................. 200
Passing ............................ 204
Replacing .......................... 586
Time Delay ......................... 199
Washers ........................... 199
Heated Mirrors ......................... 115
Heated Seats ........................... 163
Heater ............................... 393
Heater, Engine Block ..................... 422
High Beam/Low Beam Select (Dimmer) Switch . . 204
10
INDEX 627
ProCarManuals.com

Viscosity........................ 552,589
Onboard Diagnostic System ..............546,547
Opener, Garage Door (HomeLink®) ........... 231
Operator Manual (Owner’s Manual) ............ 4
Outside Rearview Mirrors ............... 112,113
Overhead Console ....................... 227
Overhead Travel Information Center .......... 227
Overheating, Engine ................... 296,513
Owner’s Manual (Operator Manual) .........4,615
Panic Alarm ............................ 23
Park Sense System, Rear ................... 215
Parking Brake .......................... 439
Pedals, Adjustable ....................... 210
Personal Settings ........................ 315
Pets, Transporting ........................ 95
Phone, Cellular ......................... 125
Phone, Hands-Free (Uconnect™) ............. 125
Placard, Tire and Loading Information ......... 457Power
Door Locks ......................... 34
Lift Gate ........................... 49
Mirrors ............................ 114
Outlet (Auxiliary Electrical Outlet) ........ 244
Seats ............................. 160
Sliding Door ......................... 42
Steering ........................ 437,438
Sunroof ........................... 241
Windows ........................... 36
Power Steering Fluid ..................... 591
Pregnant Women and Seat Belts .............. 69
Preparation for Jacking .................... 522
Pretensioners Seat Belts ........................... 64
Programmable Electronic Features ............ 315
Radial Ply Tires ......................... 464
Radiator Cap (Coolant Pressure Cap) .......562,565
632 INDEX
ProCarManuals.com

Traction Control......................... 443
Traction Control Switch ................... 443
Trailer Towing .......................... 495
Cooling System Tips .................. 508
Hitches ............................ 500
Minimum Requirements ................ 503
Trailer and Tongue Weight .............. 502
Wiring ............................ 506
Trailer Towing Guide ..................... 501
Trailer Weight .......................... 501
Transaxle Selection of Lubricant ................. 591
Transmission ........................... 569
Automatic ....................... 422,569
Fluid .......................... 570,591
Transmitter Battery Service
(Remote Keyless Entry) .................... 26
Transmitter, Garage Door Opener (HomeLink®) . . 231
Transmitter, Remote Keyless Entry (RKE) ........ 20Transporting Pets
........................ 95
Tread Wear Indicators .................... 468
Trip Odometer .......................... 286
Turn Signals ................... 203,286,587,588
UCI Connector ......................... 346
Uconnect™ (Hands-Free Phone) ............. 125
Umbrella Holder ........................ 256
Uniform Tire Quality Grades ................ 617
Universal Consumer Interface (UCI) Connector . . . 346
Universal Transmitter ..................... 231
Unleaded Gasoline ....................... 482
Upholstery Care ........................ 574
Vanity Mirrors .......................... 116
Variance, Compass ....................... 314
Vehicle Certification Label ................. 492
Vehicle Identification Number (VIN) ............ 6
Vehicle Loading ................... 458,492,494
10
INDEX 637
ProCarManuals.com

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained personnel.
The following must be observed during installation.
The positive power connection should be made directly to
the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the roof
or the rear area of the vehicle. Care should be used in
mounting antennas with magnet bases. Magnets may affect
the accuracy or operation of the compass on vehicles so
equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
ProCarManuals.com