service DODGE CHALLENGER 2019 Owners Manual

CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .506
▫ Prepare For The Appointment ..............506
▫ Prepare A List ........................ .506
▫ Be Reasonable With Requests ..............506
 IF YOU NEED ASSISTANCE ................506
▫ FCA US LLC Customer Center .............507
▫ FCA Canada Inc. Customer Center ...........507
▫ In Mexico Contact ..................... .507
▫ Puerto Rico And U.S. Virgin Islands ..........507▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................508
▫ Service Contract ...................... .508
 WARRANTY INFORMATION ...............509
 MOPARPARTS .........................509
 REPORTING SAFETY DEFECTS .............509
▫ In The 50 United States And Washington, D.C. . .509
▫ In Canada ........................... .510
 PUBLICATION ORDER FORMS .............510
11

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
506 CUSTOMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
508 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
510 CUSTOMER ASSISTANCE

Camera, Rear............................ .261
Capacities, Fluid ...........................411
Caps, Filler Fuel ................................. .263
Oil (Engine) ........................ .345, 353
Radiator (Coolant Pressure) .................367
Carbon Monoxide Warning ................201, 411
Cargo Vehicle Loading ......................... .265
Car Washes .............................. .398
Cellular Phone ........................... .483
Certification Label ......................... .265
Chains, Tire ............................. .394
Changing A Flat Tire ....................... .373
Charging Wireless ................................98
Chart, Tire Sizing .......................... .375
Check Engine Light (Malfunction Indicator Light). . . .126
Checking Your Vehicle For Safety ...............201
Checks, Safety ............................ .201
Child Restraint ........................... .180
Child Restraints Booster Seats ........................... .184
Child Seat Installation .....................197
How To Stow An unused ALR Seat Belt ........193Infant And Child Restraints
.................183
Lower Anchors And Tethers For Children .......187
Older Children And Child Restraints ...........183
Seating Positions ........................ .186
Clean Air Gasoline ........................ .408
Cleaning Wheels ............................... .393
Climate Control ............................68
Cold Weather Operation ..................... .212
Compact Spare Tire ........................ .391
Contract, Service .......................... .508
Cooling Pressure Cap (Radiator Cap) ............367
Cooling System ........................... .365
Adding Coolant (Antifreeze) .................366
Coolant

Level ....................... .365, 368
Cooling Capacity .........................411
Disposal Of Used Coolant ..................368
Drain, Flush, And Refill ....................365
Inspection ............................. .368
Points To Remember ..................... .368
Pressure Cap ........................... .367
Radiator Cap .......................... .367
Selection Of Coolant (Antifreeze) .......365, 411, 413
Corrosion Protection ....................... .397
Cruise Control (Speed Control) ..............233, 236
514 INDEX

Cruise Light.......................... .124, 125
Customer Assistance ....................... .506
Customer Programmable Features ...............421
Cybersecurity ............................ .420
Daytime Running Lights ......................60
Dealer Service ............................ .350
Deck Lid Power Release ...........................84
Defroster, Windshield ....................... .202
Delay (Intermittent) Wipers ....................67
Diagnostic System, Onboard ...................125
Dimmer Switch Headlight ...............................61
Dipsticks Oil (Engine) ........................... .348
Disabled Vehicle Towing .....................332
Disposal Antifreeze (Engine Coolant) .................368
Do Not Disturb ........................... .499
Door Ajar ................................119
Door Ajar Light ............................119
Door Locks Automatic ..............................41
Door Opener, Garage .........................87 Doors
....................................35
Drag And Drop Menu ...................... .419
Drive Modes ............................. .473
Driver ’s Seat Back Tilt ........................42
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .277
Electrical Power Outlets .......................95
Electric Brake Control System ..................131
Anti-Lock Brake System ....................130
Electronic Roll Mitigation ...............132, 139
Electric Remote Mirrors .......................58
Electronic Power Distribution Center (Fuses) .......291
Electronic Speed Control (Cruise Control) .........234
Electronic Stability Control (ESC) ...............133
Electronic Throttle Control Warning Light .........117
Emergency, In Case Of Freeing Vehicle When Stuck .................330
Jacking ........................... .301, 373
Jump Starting ................... .324, 325, 326
T

owing ............................... .332
Emission Control System Maintenance ............126
Engine .......................... .345, 346, 347
Air Cleaner ............................ .355
12
INDEX 515

HomeLink (Garage Door Opener)................87
Hood Prop ................................83
Hood Release ..............................83
Ignition ..................................26
Switch .................................26
Information Center, Vehicle ...................105
Inside Rearview Mirror ....................57, 281
Instrument Cluster Descriptions ........................ .102, 123
Display ........................... .105, 108
Instrument Panel Lens Cleaning ................400
Interior Appearance Care .....................399
Interior Lights ..............................64
Intermittent Wipers (Delay Wipers) ...............67
Introduction ................................4
In Vehicle Help Vehicle User Guide ........................17
iPod/USB/MP3 Control ..................... .483
Bluetooth Streaming Audio .................483
Jacking Instructions ........................ .303
Jack Location ............................ .301
Jack Operation ........................ .303, 373Jump Starting
..................... .324, 325, 326
Key Fob Arm The System ..........................34
Panic Alarm .............................21
Programming Additional Key Fobs ..........25, 33
Unlatch The Trunk ........................21
Key Fob Battery Service (Remote Keyless Entry) .....22
Key Fob Programming (Remote Keyless Entry) ......25
Key-In Reminder ............................28
Keyless Enter-N-Go ..........................37
Enter The Trunk ..........................21
Keys ....................................18
Replacement ......................... .25, 33
Lane Change And Turn Signals .................63
Lane Change Assist ..........................63
Lap/Shoulder Belts ........................ .159
Latches ................................. .204
Hood ..................................83
Lead Free Gasoline ........................ .406
Leaks, Fluid ............................. .204
Life Of Tires ............................. .387
Light

Bulbs .......................... .204, 286
Lights .................................. .204
518 INDEX

AirBag .........................115,168, 202
Automatic Headlights ......................61
Brake Assist Warning ..................... .136
Brake Warning .......................115,404
Bulb Replacement ....................... .286
Courtesy/Reading .........................64
Cruise ............................ .124, 125
Daytime Running .........................60
Dimmer Switch, Headlight ................60, 61
Electronic Stability Program(ESP) Indicator ......117
Exterior ............................ .60, 204
Fog ...................................63
Headlights .......................... .60, 62
Headlights On With Wipers ..................62
Headlight Switch .........................60
High Beam ..............................61
High Beam/Low Beam Select .................61
Instrument Cluster ........................60
Intensity Control ..........................65
Interior ................................64
License ............................... .290
Lights On Reminder .......................62
Malfunction Indicator (Check Engine) ..........119
Map ..................................64
Park .............................. .62, 123Passing
................................61
Reading ................................64
Seat Belt Reminder .......................115
Security Alarm ..........................117
Service ............................... .286
Traction Control ........................ .136
Turn Signals ....................60, 63, 123, 204
Vanity Mirror ............................59
Warning Instrument Cluster Descriptions ....117,123
Loading Vehicle ....................... .265, 266
Capacities ............................. .266
Tires................................. .379
Load Shed Battery Saver On ...................113
Load Shed Electrical Load Reduction .............113
Load Shed Intelligent Battery Sensor .............113
Locks Automatic Door ..........................41
Auto Unlock .............................41
Power Door .............................36
Low Tire Pressure System .....................149
Lubrication, Body ......................... .360
Lug

Nuts/Bolts ........................... .405
Maintenance ...............................82
Maintenance Free Battery .....................349
12
INDEX 519

Maintenance Schedule.............337, 338, 341, 342
Malfunction Indicator Light (Check Engine) .....119,126
Manual Backward ........................... .42, 43
Forward ............................ .42, 43
Park Release ........................... .328
Rearward ...............................42
Service ............................... .510
Tilt ...................................43
Manual Transmission .................218, 371, 373
Fluid Level Check .....................371, 373
Map/Reading Lights .........................64
Methanol ............................... .409
Mirrors ..................................57
Electric Powered ..........................58
Electric Remote ...........................58
Heated .................................59
Outside ................................58
Rearview ........................... .57, 281
Vanity .................................59
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................149
Mopar Parts ............................. .509Multi-Function Control Lever
...................60
New Vehicle Break-In Period ..................214
Occupant Restraints ........................ .155
Octane Rating, Gasoline (Fuel) ..............406, 413
Oil Change Indicator ....................... .107
Reset ................................ .107
Oil, Engine ........................... .351, 413
Capacity ...............................411
Change Interval ........................ .351
Checking ............................. .348
Dipstick .............................. .348
Disposal .............................. .355
Filter ............................. .355, 413
Filter Disposal .......................... .355
Identification Logo ...................... .352
Materials Added To ...................... .355
Pr

essure Warning Light ....................117
Recommendation .....................351, 411
Synthetic ............................. .353
Viscosity ....................... .352, 353, 411
Oil Filter, Change ......................... .355
Oil Filter, Selection ......................... .355
Oil Pressure Light ..........................117
520 INDEX

Reminder............................. .158
Seat Belt Extender ....................... .163
Seat Belt Pretensioner .....................164
Untwisting Procedure .....................163
Seat Belts Maintenance ...................... .399
Seats ............................ .42, 46, 47, 50
Adjustment .......................... .42, 46
Head Restraints ..........................51
Heated .................................47
Height Adjustment ........................45
Power .................................45
Rear Folding ......................... .42, 44
Seatback Release ...................... .42, 44
Tilting ........................... .42, 45, 50
Vented .................................48
Ventilated ...............................48
Security Alarm ......................... .33, 117
Arm The System ..........................34
Selection Of Coolant (Antifreeze) ...............413
Sentry Key Key Programming .........................33
Sentry Key (Immobilizer) ......................32
Sentry Key Replacement ....................25, 33
Service Assistance ......................... .506
Service Contract .......................... .508Service Manuals
.......................... .510
Shift Indicator Light ........................ .221
Shifting ................................ .222
Automatic Transmission ................222, 224
Shoulder Belts ............................ .159
Side View Mirror Adjustment ...................58
Signals, Turn ....................... .63, 123, 204
Siri .................................... .498
SiriusXM Guardian Vehicle Health Alert ...................... .496
Snow Chains (Tire Chains) ....................394
Snow Tires .............................. .390
Spare Tires .....................301, 390, 391, 392
Spark Plugs ............................. .413
Specifications Fuel

(Gasoline) ......................... .413
Oil.................................. .413
Speed Control Accel/Decel ........................ .234, 235
Cancel ............................... .236
Resume .............................. .236
Set .................................. .234
Speed Control (Cruise Control) ..........233, 234, 236
Sport Mode .............................. .232
Starting ............................. .208, 209
12
INDEX 523