service DODGE CHALLENGER SRT 2013 3.G Owners Manual

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
490 IF YOU NEED CONSUMER ASSISTANCE

In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 491

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
492 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 493

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
494 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.9
IF YOU NEED CONSUMER ASSISTANCE 495

Caps, FillerFuel ................................ .379
Oil (Engine) .......................... .419
Radiator (Coolant Pressure) ................433
Carbon Monoxide Warning ...................95
Cargo (Vehicle Loading) ....................382
Car Washes ............................ .442
Cellular Phone .......................... .277
Center High Mounted Stop Light ..............461
Certification Label ........................ .382
Chains, Tire ............................ .364
Chart, Tire Sizing ........................ .346
Check Engine Light (Malfunction Indicator Light) . .415
Checking Your Vehicle For Safety ...............94
Checks, Safety ............................94
Child Restraint ............................73
Clean Air Gasoline ....................... .375
Cleaning Wheels .............................. .444Climate Control
......................... .278
Clock ................................. .242
Cold Weather Operation ....................297
Compact Disc (CD) Maintenance ..............277
Compass .............................. .234
Compass Calibration ...................... .234
Compass Variance ........................ .235
Computer, Trip/Travel ..................... .226
Connector UCI................................ .267
Universal Consumer Interface (UCI) ..........267
Console ............................... .201
Console, Floor .......................... .201
Console, Overhead ....................... .183
Contract, Service ......................... .491
Coolant Pressure Cap (Radiator Cap) ...........433
Cooling System .......................... .430
Adding Coolant (Antifreeze) ...............432
Coolant Capacity ...................... .463
500 INDEX

Coolant Level......................... .430
Disposal of Used Coolant .................434
Drain, Flush, and Refill ...................431
Inspection ........................... .434
Points to Remember .....................435
Pressure Cap ......................... .433
Radiator Cap ......................... .433
Selection of Coolant (Antifreeze) .............431
Corrosion Protection ...................... .442
Cruise Light ............................ .210
Cupholders ............................ .200
Customer Assistance ...................... .489
Data Recorder, Event .......................72
Daytime Brightness, Interior Lights .............166
Daytime Running Lights ....................161
Dealer Service ........................... .416
Deck Lid, Emergency Release .................45
Deck Lid, Power Release .....................43 Defroster, Rear Window
.....................203
Defroster, Windshield .......................97
Delay (Intermittent) Wipers ..................167
Diagnostic System, Onboard .................414
Dimmer Switch, Headlight ...................164
Dipsticks Oil (Engine) .......................... .418
Disabled Vehicle Towing ....................406
Disposal Antifreeze (Engine Coolant) ................434
Door Locks ..............................32
Door Locks, Automatic ......................34
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .325
Electrical Power Outlets .....................196
Electric Remote Mirrors .....................108
Electronic Brake Control System ...............335
10
INDEX 501

Headlight Switch...................... .159
High Beam ........................... .164
High Beam Indicator .....................214
High Beam/Low Beam Select ...............164
Illuminated Entry ........................21
Instrument Cluster ..................... .159
Intensity Control ....................... .165
Interior ............................. .165
License ............................. .462
Lights On Reminder .....................161
Low Fuel ............................ .220
Malfunction Indicator (Check Engine) .........220
Map Reading ......................... .164
Oil Pressure .......................... .214
Parade Mode (Daytime Brightness) ...........166
Passing ............................. .164
Reading ............................. .164
Seat Belt Reminder ..................... .215
Security Alarm (Theft Alarm) ...............218Service
.............................. .456
Service Engine Soon (Malfunction Indicator) . . . .220
Theft Alarm (Security Alarm) ...............218
Tire Pressure Monitoring (TPMS) ............218
Traction Control ....................... .342
Turn Signal ............................99
Vanity Mirror ......................... .109
Voltage ............................. .210
Warning (Instrument Cluster Description) ......210
Loading Vehicle ......................... .382
Capacities ........................... .384
Tires ............................... .351
Locks ..................................32
Automatic Door .........................34
Auto Unlock ...........................35
Door .................................32
Power Door ............................33
Low Tire Pressure System ...................368
10
INDEX 507

Lubrication, Body........................ .426
Maintenance Free Battery ....................421
Maintenance Procedures ....................417
Maintenance Schedule ..................... .468
Malfunction Indicator Light (Check Engine) .......220
Manual, Service ......................... .494
Manual Transmission ..................... .300
Fluid Level Check ...................... .439
Shift Speeds .......................... .302
Map/Reading Lights ...................... .164
Master Cylinder (Brakes) ....................436
Methanol .............................. .376
Mini-Trip Computer ...................... .226
Mirrors ............................... .106
Automatic Dimming .....................106
Electric Powered ....................... .108
Electric Remote ........................ .108
Exterior Folding ....................... .107Heated
.............................. .109
Outside ............................. .107
Vanity .............................. .109
Modifications/Alterations, Vehicle ...............7
Monitor, Tire Pressure System ................368
Mopar Parts ............................ .416
MTBE/ETBE ........................... .376
Multi-Function Control Lever .................163
New Vehicle Break-In Period ..................93
Occupant Restraints ........................45
Occupant Restraints (Sedan) ..................62
Octane Rating, Gasoline (Fuel) ................375
Odometer .............................. .210
Trip ................................ .210
Oil Change Indicator ...................... .225
Oil Change Indicator, Reset ..................225
Oil, Engine ............................. .418
508 INDEX