service DODGE CHARGER SRT 2019 Owners Manual

Uconnect System Support:
•U.S. residents visit www.DriveUconnect.com or call:
1-877-855-8400 (24 hours a day 7 days a week)
• Canadian residents visit www.DriveUconnect.ca or call:
1-800-465-2001 (English) or 1-800-387-9983 (French)
SiriusXM Guardian services support:
• U.S. residents visit www.siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
470 MULTIMEDIA

CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .472
▫ Prepare For The Appointment ..............472
▫ Prepare A List ........................ .472
▫ Be Reasonable With Requests ..............472
 IF YOU NEED ASSISTANCE ................472
▫ FCA US LLC Customer Center .............473
▫ FCA Canada Inc. Customer Center ...........473
▫ In Mexico Contact ..................... .473
▫ Puerto Rico And U.S. Virgin Islands ..........473▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................474
▫ Service Contract ...................... .474
 WARRANTY INFORMATION ...............475
 MOPARPARTS .........................475
 REPORTING SAFETY DEFECTS .............475
▫ In The 50 United States And Washington, D.C. . .475
▫ In Canada ........................... .476
 PUBLICATION ORDER FORMS .............476
11

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
472 CUSTOMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisionsand an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
474 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
476 CUSTOMER ASSISTANCE

Caps, FillerOil (Engine) ........................ .333, 337
Power Steering ......................... .235
Radiator (Coolant Pressure) .................351
Carbon Monoxide Warning ................204, 392
Cargo Vehicle Loading ......................... .275
Cargo Area Cover ...........................91
Cargo Compartment .........................91
Car Washes .............................. .380
Cellular Phone ........................... .454
Certification Label ......................... .276
Chains, Tire ............................. .376
Changing A Flat Tire ....................... .356
Charging Wireless .............................. .105
Chart, Tire Sizing .......................... .357
Check Engine Light (Malfunction Indicator Light). . . .135
Checking Your Vehicle For Safety ...............204
Checks, Safety ............................ .204
Child Restraint ........................... .189
Child Restraints Booster Seats ........................... .192
Child Seat Installation .....................200
How To Stow An unused ALR Seat Belt ........198Infant And Child Restraints
.................191
Lower Anchors And Tethers For Children .......194
Older Children And Child Restraints ...........191
Seating Positions ........................ .193
Child Safety Locks ..........................42
Clean Air Gasoline ........................ .389
Cleaning Wheels ............................... .375
Climate Control ............................73
Automatic ..............................74
Coin Holder ...............................99
Cold Weather Operation ..................... .216
Compact Spare Tire ........................ .373
Console Floor ..................................99
Contract, Service .......................... .474
Cooling

Pressure Cap (Radiator Cap) ............351
Cooling System ........................... .348
Adding Coolant (Antifreeze) .................349
Coolant Level ....................... .348, 351
Cooling Capacity ........................ .392
Disposal Of Used Coolant ..................351
Drain, Flush, And Refill ....................348
Inspection ............................. .351
Points To Remember ..................... .352
480 INDEX

Pressure Cap........................... .351
Radiator Cap .......................... .351
Selection Of Coolant (Antifreeze) .......349, 392, 393
Corrosion Protection ....................... .379
Cruise Control (Speed Control) ..............236, 239
Cruise Light .......................... .131, 132
Cupholders .............................. .101
Customer Assistance ....................... .472
Cybersecurity ............................ .400
Daytime Running Lights ......................64
Dealer Service ............................ .336
Deck Lid Power Release ...........................89
Defroster, Windshield ....................... .205
Delay (Intermittent) Wipers ....................72
Diagnostic System, Onboard ...................133
Dimmer Switch Headlight ...............................64
Dipsticks Oil (Engine) ........................... .334
Power Steering ......................... .235
Disposal Antifreeze (Engine Coolant) .................351
Do Not Disturb ........................... .467Door Ajar
............................... .124
Door Ajar Light ........................... .124
Door Locks Automatic ..............................42
Child-Protection Door Lock — Rear Doors .......42
Doors ....................................37
Drag And Drop Menu ...................... .399
Drive Modes ............................. .230
Driver ’s Seat Back Tilt ........................43
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .279
Electric Brake Control System ..................139
Anti-Lock Brake System ....................138
Electronic Roll Mitigation ...............140, 147
Electric Remote Mirrors .......................61
Electronic Power Distribution Center (Fuses) .......293
Electronic Speed Control (Cruise Control) .........236
Electr

onic Stability Control (ESC) ...............141
Electronic Throttle Control Warning Light .........124
Emergency, In Case Of Freeing Vehicle When Stuck .................323
Hazard Warning Flasher ...................283
Jacking ............................... .356
12
INDEX 481

Hood Prop................................88
Hood Release ..............................88
Ignition ..................................27
Switch .................................27
Information Center, Vehicle ....................110
Inside Rearview Mirror ....................59, 283
Instrument Cluster ......................... .108
Descriptions ........................... .132
Display ............................110,113
Instrument Panel Lens Cleaning ................382
Interior Appearance Care .....................381
Interior Lights ..............................67
Intermittent Wipers (Delay Wipers) ...............72
Introduction ................................4
In Vehicle Help Vehicle User Guide ........................17
Jack Operation ........................... .356
Jump Starting ......................... .317, 319
Key Fob Arm The System ..........................35
Panic Alarm .............................22
Programming Additional Key Fobs ..........26, 34Unlatch The Trunk
........................22
Key Fob Battery Service (Remote Keyless Entry) .....23
Key Fob Programming (Remote Keyless Entry) ......26
Key-In Reminder ............................29
Keyless Enter-N-Go ..................... .38, 216
Enter The Trunk ..........................22
Passive Entry ............................38
Passive Entry Programming ..................38
Keys ....................................19
Replacement ......................... .26, 34
Lane Change And Turn Signals .................67
Lane Change Assist ..........................67
LaneSense ............................... .266
Lap/Shoulder Belts ........................ .167
Latches ................................. .207
Hood ..................................88
Lead Free Gasoline ........................ .388
Leaks, Fluid ............................. .208
Life Of Tires ............................. .369
Light Bulbs .......................... .207, 289
Lights .................................. .207
A

irBag .........................122, 176, 205
Automatic Headlights ......................65
Brake Assist Warning ..................... .144
484 INDEX

Brake Warning...................... .122, 386
Bulb Replacement ....................... .289
Cruise ............................ .131, 132
Daytime Running .........................64
Dimmer Switch, Headlight ................63, 64
Electronic Stability Program(ESP) Indicator ......125
Exterior ............................ .63, 207
Fog ...................................66
Hazard Warning Flasher ...................283
Headlights .......................... .63, 66
Headlights On With Wipers ..................65
Headlight Switch .........................63
High Beam ..............................64
High Beam/Low Beam Select .................64
Instrument Cluster ........................63
Intensity Control ..........................70
Interior ................................67
License ............................... .292
Lights On Reminder .......................66
Malfunction Indicator (Check Engine) ..........126
Park .............................. .65, 132
Passing ................................65
Reading ................................68
Seat Belt Reminder ...................... .125
Security Alarm ......................... .126Service
............................... .289
Traction Control ........................ .144
Turn Signals ....................63, 67, 132, 207
Vanity Mirror ............................62
Warning Instrument Cluster Descriptions . . . .125, 132
Loading Vehicle ....................... .275, 277
Capacities ............................. .277
Tires................................. .361
Load Shed Battery Saver On ...................120
Load Shed Electrical Load Reduction .............120
Load Shed Intelligent Battery Sensor .............120
Locks Automatic Door ..........................42
Auto Unlock .............................42
Child Protection ..........................42
Power Door .............................37
Low Tire Pressure System .....................158
Lubrication,

Body ......................... .343
Lug Nuts/Bolts ........................... .387
Maintenance ...............................87
Maintenance Free Battery .....................335
Maintenance Schedule ....................329, 330
Malfunction Indicator Light (Check Engine) . . . .126, 135
12
INDEX 485

ManualService ............................... .476
Media Hub .............................. .454
Memory Feature (Memory Seats) ................48
Memory Seat ..............................48
Memory Seats And Radio .....................48
Methanol ............................... .390
Mirrors ..................................59
Electric Powered ..........................61
Electric Remote ...........................61
Heated .................................61
Outside ................................60
Rearview ........................... .59, 283
Vanity .................................62
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................158
Mopar Parts ............................. .475
MP3 Control ............................. .454
Multi-Function Control Lever ...................63
Occupant Restraints ........................ .164
Octane Rating, Gasoline (Fuel) ..............388, 393
Oil Change Indicator ........................112
Reset .................................112 Oil, Engine
........................... .336, 393
Capacity .............................. .392
Change Interval ........................ .336
Checking ............................. .334
Dipstick .............................. .334
Disposal .............................. .338
Filter ............................. .338, 393
Filter Disposal .......................... .338
Materials Added To ...................... .337
Pressure Warning Light ....................125
Recommendation ........................ .392
Viscosity .......................... .337, 392
Oil Filter, Change ......................... .338
Oil Filter, Selection ......................... .338
Oil Pressure Light ......................... .125
Onboard Diagnostic System ...................133
Operating

Precautions ...................... .133
Operator Manual Owner’s Manual .......................5,476
Outside Rearview Mirrors .....................60
Overheating, Engine ....................... .320
Owner ’s Manual (Operator Manual) ...............5
Paddle Shifters ........................... .228
Paddle Shift Mode ......................... .228
486 INDEX