towing DODGE DURANGO 2014 3.G User Guide
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Page 3 of 188

INTRODUCTION/WELCOME
WELCOME FROM CHRYSLER GROUP LLC . . . 2
CONTROLS AT A GLANCE
DRIVER COCKPIT................6
INSTRUMENT CLUSTER .............8
GETTING STARTED
KEYFOB ....................10
REMOTE START.................11
KEYLESS ENTER-N-GO™ ............11
VEHICLE SECURITY ALARM ..........14
SEATBELT ...................15
SUPPLEMENTAL RESTRAINT SYSTEM (SRS) —
AIRBAGS ....................16
CHILD RESTRAINTS ..............17
FRONT SEATS ..................21
REARSEATS ..................24
POWER FOLDING THIRD ROW HEAD
RESTRAINTS ..................26
HEATED/VENTILATED SEATS .........26
HEATED STEERING WHEEL ..........28
TILT/TELESCOPING STEERING COLUMN . . . 29
OPERATING YOUR VEHICLE
ENGINE BREAK-IN RECOMMENDATIONS . . . 30
HEADLIGHT SWITCH ..............30
TURN SIGNAL/WIPER/WASHER/HIGH BEAM
LEVER ......................31
AUTOMATIC DIMMING MIRRORS .......33
SPEED CONTROL ................33
ADAPTIVE CRUISE CONTROL (ACC) ......35
FORWARD COLLISION WARNING (FCW)
WITHMITIGATION ...............37
ELECTRONIC SHIFTER .............39
AUTOSTICK® ..................40
FUEL ECONOMY (ECO) MODE .........41
AUTOMATIC CLIMATE CONTROLS WITH
TOUCHSCREEN .................42
PARKSENSE® REAR PARK ASSIST ......45
PARKVIEW® REAR BACK-UP CAMERA ....45
BLIND SPOT MONITORING ...........46
POWER SUNROOF ...............46
WIND BUFFETING ................47
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM ......48
IDENTIFYING YOUR RADIO ...........50
Uconnect® ACCESS ..............51
Uconnect® 5.0 .................66
Uconnect® 8.4A .................74
Uconnect® 8.4AN ...............94
STEERING WHEEL AUDIO CONTROLS ....115
ELECTRONIC VEHICLE INFORMATION
CENTER (EVIC) .................115
PROGRAMMABLE FEATURES .........116UNIVERSAL GARAGE DOOR OPENER
(HomeLink®)
..................118
POWER INVERTER ..............120
POWER OUTLET ................121
OFF-ROAD CAPABILITIES
ALL-WHEEL DRIVE OPERATION .......123
UTILITY
ROOF LUGGAGE RACK............125
TRAILER TOWING WEIGHTS
(MAXIMUM TRAILER WEIGHT RATINGS) . . 125
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ........126
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE...........131INSTRUMENT CLUSTER WARNING LIGHTS . . . 131IF YOUR ENGINE OVERHEATS .........137
JACKING AND TIRE CHANGING .......138
BATTERY LOCATION ..............147
JUMP-STARTING ...............147
MANUAL PARK RELEASE 8-SPEED .....150
TOWING A DISABLED VEHICLE ........151
FREEING A STUCK VEHICLE .........152
EVENT DATA RECORDER (EDR) ........153
CAP-LESS FUEL FILL FUNNEL ........153
MAINTAINING YOUR VEHICLE
OPENING THE HOOD.............154
ADDING FUEL .................155
ENGINE COMPARTMENT ...........157
FLUIDS AND CAPACITIES ...........159
MAINTENANCE SCHEDULE —
GASOLINE ENGINE ...............161
MAINTENANCE RECORD ...........164
FUSES .....................165
TIRE PRESSURES ...............168
WHEEL AND WHEEL TRIM CARE ......169
EXTERIOR BULBS ..............169
CUSTOMER ASSISTANCE
CHRYSLER GROUP LLC
CUSTOMER CENTER .............170
CHRYSLER CANADA INC.
CUSTOMER CENTER .............170
ASSISTANCE FOR THE HEARING IMPAIRED..170
PUBLICATIONS ORDERING ..........170
REPORTING SAFETY DEFECTS IN THE
UNITEDSTATES ................171
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES BY MOPAR® . . . 172
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS ......173
INDEX....................175
TABLE OF CONTENTS
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While ACC with Stop is holding your vehicle at a standstill, if the driver seatbelt is unbuckled
or the driver door is opened, the ACC with Stop system will cancel and the brakes will
ramp-out. Driver intervention will be required at this moment.
Changing Modes (ACC Only)
If desired, the Adaptive Cruise Control mode can be turned off and the system can be
operated as a normal (Fixed Speed) Speed Control mode. When in the normal (Fixed Speed)
Speed Control mode the distance setting feature will be disabled and the system will
maintain the speed you set.
• To change between the different cruise control modes, press the ADAPTIVE CRUISECONTROL (ACC) ON/OFF button which turns the ACC and the normal (Fixed Speed) Speed
Control OFF.
• Pressing the normal (Fixed Speed) SPEED CONTROL ON/OFF button will result in turning ON (changing to) the normal (Fixed Speed) Speed Control mode.
Refer to your Owner's Manual on the DVD for further information.
WARNING!
• Adaptive Cruise Control (ACC) is a convenience system. It is not a substitute for active driving involvement. It is always the driver’s responsibility to be attentive of
road, traffic, and weather conditions, vehicle speed, distance to the vehicle ahead;
and, most importantly, brake operation to ensure safe operation of the vehicle under
all road conditions. Your complete attention is always required while driving to
maintain safe control of your vehicle. Failure to follow these warnings can result in a
collision and death or serious personal injury.
• The ACC system:
• Does not react to pedestrians, oncoming vehicles, and stationary objects (e.g.,a stopped vehicle in a traffic jam or a disabled vehicle).
• Cannot take street, traffic, and weather conditions into account, and may be
limited upon adverse sight distance conditions.
• Does not always fully recognize complex driving conditions, which can result in
wrong or missing distance warnings.
• Can only apply a maximum of 40% of the vehicle’s braking capability, and will
not bring the vehicle to a complete stop.
You should switch off the ACC system:
• When driving in fog, heavy rain, heavy snow, sleet, heavy traffic, and complex driving
situations (i.e., in highway construction zones).
• When entering a turn lane or highway off ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or have steep uphill or downhill slopes.
• When towing a trailer up or down steep slopes.
• When circumstances do not allow safe driving at a constant speed.
OPERATING YOUR VEHICLE
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Page 42 of 188

AUTOSTICK®
AutoStick® is a driver-interactive transmis-
sion feature providing manual shift control,
giving you more control of the vehicle.
AutoStick® allows you to maximize engine
braking, eliminate undesirable upshifts and
downshifts, and improve overall vehicle per-
formance. This system can also provide you
with more control during passing, city driving, cold slippery conditions, mountain driving,
trailer towing, and many other situations.
Operation
• When the transmission is in DRIVE, it will operate automatically, shifting between theeight available gears. To engage AutoStick®, simply tap one of the steering wheel-
mounted shift paddles (+/-). Tapping (-) to enter AutoStick® will downshift the transmis-
sion to the next lower gear, while using (+) to enter AutoStick® will retain the current gear.
When AutoStick® is active, the current transmission gear is displayed in the instrument
cluster.
In AutoStick® mode, the transmission will shift up or down when (+/-) is manually selected
by the driver, unless an engine lugging or overspeed condition would result.
NOTE:
To disengage AutoStick® mode, press and hold the (+) shift paddle until "D" is once again
displayed in the instrument cluster. You can shift in or out of AutoStick® mode at any time
without taking your foot off the accelerator pedal.
WARNING!
Do not downshift for additional engine braking on a slippery surface. The drive wheels
could lose their grip and the vehicle could skid, causing a collision or personal injury.
OPERATING YOUR VEHICLE
40
Page 88 of 188

Select The Mobile Phone's Priority Level
• When the pairing process has successfully completed, the system will prompt you tochoose whether or not this is your favorite phone. Selecting “Yes” will make this phone
the highest priority. This phone will take precedence over other paired phones within
range. Only one phone can be paired at a time.
• You are now ready to make hands-free calls. Press the “Uconnect® Phone” button on your steering wheel to begin.
Making A Phone Call
• Press the Uconnect® Phone button.
• After the BEEP, say “dial” then the number (or “call” then the name as listed in your phone; see Phonebook).
NOTE:
You can also initiate a call by using the touchscreen on the Phone main screen.
Receiving A Call – Accept (And End)
• When an incoming call rings/is announced on Uconnect®, press the Phone button
.
• To end a call, press the Hang Up or Phone button
.
Mute (Or Unmute) Microphone During Call
• During a call, press the “Mute” button on the touchscreen on the Phone main screen to mute and unmute the call.
Transfer Ongoing Call Between Handset And Vehicle
• During an on-going call, touch the “Transfer” soft-key on the Phone main screen totransfer an on-going call between handset and vehicle.
Common Phone Commands (Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Call Emergency”
• “Call Towing Assistance”
• “Redial”
ELECTRONICS
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Page 109 of 188

Select The Mobile Phone's Priority Level
• When the pairing process has successfully completed, the system will prompt you tochoose whether or not this is your favorite phone. Selecting “Yes” will make this phone
the highest priority. This phone will take precedence over other paired phones within
range. Only one phone can be paired at a time.
• You are now ready to make hands-free calls. Press the “Uconnect® Phone” button on your steering wheel to begin.
Making A Phone Call
• Press the Uconnect® Phone button.
• After the BEEP, say “dial” then the number (or “call” then the name as listed in your phone; see Phonebook).
NOTE:
You can also initiate a call by using the touchscreen on the Phone main screen.
Receiving A Call – Accept (And End)
•When an incoming call rings/is announced on Uconnect®, press the Phone button.
• To end a call, press the Hang Up or Phone button.
Mute (Or Unmute) Microphone During Call
• During a call, press the “Mute” button on the touchscreen on the Phone main screen to mute and unmute the call.
Transfer Ongoing Call Between Handset And Vehicle
• During an on-going call, touch the “Transfer” soft-key on the Phone main screen totransfer an on-going call between handset and vehicle.
Common Phone Commands (Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Call Emergency”
• “Call Towing Assistance”
• “Redial”
ELECTRONICS
107
Page 127 of 188

ROOF LUGGAGE RACK
The crossbars on your vehicle are delivered stowed within the roof rack side rails. When
installed, the roof rack can hold a maximum of 150 lbs (68 kg) of evenly distributed weight.
Installing The Crossbars
1. To install the crossbars, completely loosen the thumb screws at both ends and slide thecrossbar out from its stowed position.
2. Bend the pivot points at each end of the crossbar and push the thumb screw down.
NOTE:
Position the crossbars across the roof making sure the letters on the crossbar align with the
matching letters on the side rail.
3. Set the crossbars into position, slide them into the groove and tighten the thumb screws.
4. Refer to the Owner's Manual on the DVD for further details.
TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT
RATINGS)
Engine Model GCWR (Gross CombinedWt. Rating) Frontal Area Max. GTW
(Gross TrailerWt.) Max. Trailer
Tongue Wt. (See Note)
3.6L RWD 11,600 lbs (5 262 kg)40 sq ft
(3.72sqm) 6,200 lbs
(2 812 kg) 620 lbs
(281 kg)
3.6L AWD 11,600 lbs (5 262 kg)40 sq ft
(3.72sqm) 6,200 lbs
(2 812 kg) 620 lbs
(281 kg)
5.7L RWD 13,100 lbs (5 942 kg)60 sq ft
(5.57 sq m) 7,400 lbs
(3 357 kg) 740 lbs
(336 kg)
5.7L AWD 13,100 lbs (5 942 kg)60 sq ft
(5.57 sq m) 7,200 lbs
(3 266 kg) 720 lbs
(327 kg)
Refer to local laws for maximum trailer towing speeds.
NOTE: The trailer tongue weight must be considered as part of the combined weight of
occupants and cargo, and should never exceed the weight referenced on the Tire and Loading Information placard. The addition of passengers and cargo may require reducing trailertongue load and Gross Trailer Weight (GTW). Redistributing cargo (to the trailer) may be
necessary to avoid exceeding Rear Gross Axle Weight Rating (GAWR) of 3,900 lbs (1 769 kg).
• If the gross trailer weight is 3,500 lbs (1587 kg) or more, it is mandatory to use a weight-distributing hitch to ensure stable handling of your vehicle.
NOTE:
Vehicles not factory equipped with trailer tow package are limited to 3,500 lbs (350 lbs
tongue weight).
UTILITY
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing
Condition Wheels
OFF the Ground Rear-Wheel Drive
Models All-Wheel Drive
Models With
Single-Speed
Transfer Case All-Wheel Drive Models
With Two-SpeedTransfer Case
Flat Tow NONE NOT ALLOWED NOT ALLOWED •
See Instructions
• Transmission in PARK
• Transfer case in
NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALL OKOK OK
Rear-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain will result.
Recreational towing (for two-wheel drive models) is allowed ONLYif the rear wheels are OFF
the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly,
follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instruc- tions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition switch to the OFF position.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instruc- tions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
Towing with the rear wheels on the ground will cause severe transmission damage.
Damage from improper towing is not covered under the New Vehicle Limited Warranty.
UTILITY
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All-Wheel Drive Models (Single-Speed Transfer Case)
Recreational towing is not allowed.This model does not have a NEUTRAL position in the
transfer case.
NOTE:
This vehicle may be towed on a flatbed or vehicle trailer provided all four wheels are OFF the
ground.
CAUTION!
Towing this vehicle in violation of the above requirements can cause severe transmis-
sion and/or transfer case damage. Damage from improper towing is not covered under
the New Vehicle Limited Warranty.
All-Wheel Drive Models (Two-Speed Transfer Case)
The transfer case must be shifted into NEUTRAL (N) and the transmission must be in PARK
for recreational towing. The NEUTRAL (N) selection button is at the center of the transfer
case selector switches. Shifts into transfer case NEUTRAL (N) can take place from any
other transfer case mode.
CAUTION!
• DO NOT dolly tow any All-Wheel Drive (AWD) vehicle. Internal damage to the trans- mission or transfer case will occur if a dolly is used when recreational towing.
• Tow only in the forward direction. Towing this vehicle backwards can cause severe
damage to the transfer case.
• The transmission must be in PARK for recreational towing.
• Before recreational towing, perform the procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
• Failure to follow these procedures can cause severe transmission and/or transfer
case damage. Damage from improper towing is not covered under the New Vehicle
Limited Warranty.
• Do not use a bumper-mounted clamp-on tow bar on your vehicle. The bumper face
bar will be damaged.
UTILITY
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Shifting Into NEUTRAL
Use the following procedure to prepare your vehicle for recreational towing:
1. Bring the vehicle to a complete stop, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, press and hold the recessed transfer caseNEUTRAL (N) button (located by the selector switch) for four seconds. The light behind
the N symbol will blink, indicating shift in progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is complete. A “FOUR WHEEL DRIVE SYSTEM IN
NEUTRAL” message will display on the EVIC (Electronic Vehicle Information Center).
5. After the shift is completed and the NEUTRAL (N) light stays on, release the NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, press and hold the ENGINE START/STOP button until the engine turns off. Turning the engine off will automatically
place the transmission in PARK.
11.
Press the ENGINE STOP/START button again (without pressing the brake pedal), if needed,
to turn the ignition switch to the OFF position.
CAUTION!
Damage to the transmission may occur if the transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before shifting the transmission into PARK.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
UTILITY
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NOTE:
• Steps 1 through 3 are requirements that must be met before pressing the NEUTRAL (N)button, and must continue to be met until the shift has been completed. If any of these
requirements are not met before pressing the NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator light will flash continuously until all require-
ments are met or until the NEUTRAL (N) button is released.
• The ignition switch must be in the ON/RUN position for a shift to take place and for the position indicator lights to be operable. If the ignition switch is not in the ON/RUN
position, the shift will not take place and no position indicator lights will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indicates that shift requirements have not been met.
CAUTION!
•Towing with the rear wheels on the ground will cause severe transmission damage.
Damage from improper towing is not covered under the New Vehicle Limited Warranty.
• Front or rear wheel lifts should not be used. Internal damage to the transmission or
transfer case will occur if a front or rear wheel lift is used when recreational towing.
• It is necessary to follow these steps to be certain that the transfer case is fully in NEUTRAL before recreational towing to prevent damage to internal parts.
WARNING!
You or others could be injured if you leave the vehicle unattended with the transfer case
in the NEUTRAL position without first fully engaging the parking brake. The transfer case
NEUTRAL position disengages both the front and rear driveshafts from the powertrain
and will allow the vehicle to move even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the vehicle.
UTILITY
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