service DODGE DURANGO 2015 3.G User Guide

If equipped, the rearview mirror contains an ASSIST and
a 9-1-1 button.
NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.
Automatic Dimming Mirror
122 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!(Continued)
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
(Continued)
WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 125

•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
(Continued)
WARNING!(Continued)
•The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
•Delayed accessories mode is active.
•The ignition is in the OFF position.
126 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.
The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in
adjacent lanes.
Overtaking/PassingStationary Objects
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Blind Spot Alert Off
When the BSM system is turned off there will be no
visual or audible alerts from either the BSM or RCP
systems.
NOTE:The BSM system will store the current operating
mode when the vehicle is shut off. Each time the vehicle
is started the previously stored mode will be recalled and
used.
General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada
Standards RSS- GEN/210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that may cause undesired op-
eration of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
SEATS
Seats are part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured
or killed.
(Continued)
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
Active Head Restraint (Normal Position)Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 153

To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to damage
the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
•Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
•If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more than
once on every trip) without any snow, rain, mud, or
other obstruction, have the radar sensor realigned at
your authorized dealer.
•Installing a snow plow, front-end protector, an after-
market grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit
ACC/FCW operation.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 213

“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system may also
become temporarily blinded due to obstructions, such as
mud, dirt, or ice on windshield and fog on the inside of
glass. In these cases, the DID will display “ACC/FCW
Limited Functionality Clean Front Windshield” and the
system will have degraded performance.
The “ACC/FCW Limited Functionality Clean Front
Windshield” message can sometimes be displayed while
driving in adverse weather conditions. The ACC/FCW
system will recover after the vehicle has left these areas.
Under rare conditions, when the camera is not tracking
any vehicles or objects in its path this warning may
temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may
require cleaning or removal of an obstruction.
When the condition that created limited functionality is
no longer present, the system will return to full function-
ality.
NOTE:If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward
facing camera inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the DID displays “ACC/FCW
Unavailable Service Required” or “Cruise/FCW Unavail-
able Service Required”, there may be an internal system
214 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada
Standards RSS- GEN/210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that may cause undesired op-
eration of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
Normal (Fixed Speed) Electronic Speed Control
Mode
In addition to Adaptive Cruise Control mode, a Normal
(Fixed Speed) Electronic Speed Control mode is available
for cruising at fixed speeds. The Normal (Fixed Speed)
Electronic Speed Control mode is designed to maintain a
set cruising speed without requiring the driver to operate
the accelerator. Electronic Speed Control can only be
operated if the vehicle speed is above 20 mph (32 km/h).
To change between the different control modes, push the
ADAPTIVE CRUISE CONTROL (ACC) ON/OFF button
which turns the ACC and the NORMAL (Fixed Speed)
ELECTRONIC SPEED CONTROL OFF. Pushing of the
NORMAL (Fixed Speed) ELECTRONIC SPEED CON-
TROL ON/OFF button will result in turning ON (chang-
ing to) the Normal (Fixed Speed) Electronic Speed Con-
trol mode.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 219

NOTE:
•The system will retain the last setting selected by the
driver after ignition shut down.
•FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects not in the
path of the car, stationary objects that are far away,
oncoming traffic, or leading vehicles with the same or
higher rate of speed.
•FCW will be disabled like ACC, with the unavailable
screens.
FCW Limited Warning
If the DID displays “ACC/FCW Limited Functionality”
or “ACC/FCW Limited Functionality Clean Front Wind-
shield” momentarily, there may be a condition that limits
FCW functionality. Although the vehicle is still drivable
under normal conditions, the active braking may not be
fully available. Once the condition that limited the sys-
tem performance is no longer present, the system will
return to its full performance state. If the problem per-
sists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the DID displays:
•ACC/FCW Unavailable Service Required
•Cruise/FCW Unavailable Service Required
This indicates there is an internal system fault. Although
the vehicle is still drivable under normal conditions, have
the system checked by an authorized dealer.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 227