service DODGE DURANGO 2017 3.G User Guide

5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
•
The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
(Continued)
WARNING! (Continued)
prevent your vehicle from sending a signal to initiate an
emergency call. To avoid interference that can cause the
9-1-1 Call system to fail, never add aftermarket equip-
ment (e.g., two-way mobile radio, CB radio, data re-
corder, etc.) to your vehicle’s electrical system or modify
the antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON (IN-
CLUDING DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 97

If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•The rearview mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The Instrument Cluster Display will show the following
message “Vehicle device requires service. Please contact
your dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the rearview mirror light could mean you
will not have 9-1-1 Call services. If the rearview
mirror light is illuminated, have an Authorized
Dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
Authorized Dealer service the Occupant Restraint
Control system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X(voice/data) or 3G(data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
98 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
•
Never place anything on or near the vehicle’s 1X(voice/
data) or 3G(data) and GPS antennas. You could prevent
1X(voice/data) or 3G(data) and GPS signal reception,
which can prevent your vehicle from placing an emergency
call. An operable 1X(voice/data) or 3G(data) network con-
nection and a GPS signal is required for the 9-1-1 Call
system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Outside Mirrors
To receive maximum benefit, adjust the outside mirrors to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away than
they really are. Relying too much on your passenger
side convex mirror could cause you to collide with
another vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle seen in
the passenger side convex mirror. Some vehicles will
not have a convex passenger side mirror.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 99

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert on
such objects. This is normal operation and your vehicle
does not require service.
The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in adjacent
lanes.
WARNING!
The Blind Spot Monitoring system is only an aid to
help detect objects in the blind spot zones. The BSM
system is not designed to detect pedestrians, bicyclists,
or animals. Even if your vehicle is equipped with the
BSM system, always check your vehicles mirrors,
glance over your shoulder, and use your turn signal
before changing lanes. Failure to do so can result in
serious injury or death.
Stationary Objects
Opposing Traffic
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada Stan-
dards RSS- GEN/210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, in-cluding interference that may cause undesired operation
of the device.
Changes or modifications to any of these systems by other
than an authorized service facility could void authorization
to use this equipment.
SEATS
Seats are part of the Occupant Restraint System of the
vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
In a collision, people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 109

NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Resetting Active Head
Restraints (AHR)” in “Things To Know Before Starting
Your Vehicle” for further information.
WARNING!
• All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Active Head Restraint (Tilted)
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 121

NOTE:If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your Authorized Dealer for service.
•
Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles. Do-
ing so could cause an ACC system failure or malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
• If the “ACC/FCW Unavailable Wipe Front Radar Sen-
sor” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
Authorized Dealer.
• Installing a snow plow, front-end protector, an aftermar-
ket grille or modifying the grille is not recommended.
Doing so may block the sensor and inhibit ACC/FCW
operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system may also
become temporarily blinded due to obstructions, such as
mud, dirt, or ice on windshield and fog on the inside of
glass. In these cases, the Instrument Cluster Display will
166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

read “ACC/FCW Limited Functionality Clean Front Wind-
shield” and the system will have degraded performance.
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” message can sometimes be displayed while driving
in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward facing
camera inspected at your authorized dealer.Service ACC/FCW Warning
If the system turns off, and the Instrument Cluster Display
reads “ACC/FCW Unavailable Service Required” or
“Cruise/FCW Unavailable Service Required”, there may
be an internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your Authorized Dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167

General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada Stan-
dards RSS- GEN/210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, in-cluding interference that may cause undesired operation
of the device.
Changes or modifications to any of these systems by other
than an authorized service facility could void authorization
to use this equipment.
Normal (Fixed Speed) Electronic Speed Control
Mode
In addition to Adaptive Cruise Control mode, a Normal
(Fixed Speed) Electronic Speed Control mode is available
for cruising at fixed speeds. The Normal (Fixed Speed)
Electronic Speed Control mode is designed to maintain a
set cruising speed without requiring the driver to operate
the accelerator. Electronic Speed Control can only be oper-
ated if the vehicle speed is above 20 mph (32 km/h).
To change between the different control modes, push the
ADAPTIVE CRUISE CONTROL (ACC) ON/OFF button
which turns the ACC and the NORMAL (Fixed Speed)
ELECTRONIC SPEED CONTROL OFF. Pushing of the NOR-
MAL (Fixed Speed) ELECTRONIC SPEED CONTROL ON/
OFF button will result in turning ON (changing to) the
Normal (Fixed Speed) Electronic Speed Control mode.
WARNING!
In the normal Cruise Control mode, the system will not
react to vehicles ahead. In addition, the proximity warn-
ing does not activate and no alarm will sound even if you
are too close to the vehicle ahead since neither the
presence of the vehicle ahead nor the vehicle-to vehicle
distance is detected. Be sure to maintain a safe distance
between your vehicle and the vehicle ahead. Always be
aware which mode is selected.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 171

NOTE:
•The system will retain the last setting selected by the
driver after ignition shut down.
• FCW may not react to irrelevant objects such as over-
head objects, ground reflections, objects not in the path
of the vehicle, stationary objects that are far away,
oncoming traffic, or leading vehicles with the same or
higher rate of speed.
• FCW will be disabled like ACC, with the unavailable
screens.
FCW Limited Warning
If the Instrument Cluster Display reads “ACC/FCW Lim-
ited Functionality” or “ACC/FCW Limited Functionality
Clean Front Windshield” momentarily, there may be a condition that limits FCW functionality. Although the
vehicle is still drivable under normal conditions, the active
braking may not be fully available. Once the condition that
limited the system performance is no longer present, the
system will return to its full performance state. If the
problem persists, see your Authorized Dealer.
Service FCW Warning
If the system turns off, and the Instrument Cluster Display
reads:
•
ACC/FCW Unavailable Service Required
• Cruise/FCW Unavailable Service Required
This indicates there is an internal system fault. Although
the vehicle is still drivable under normal conditions, have
the system checked by an Authorized Dealer.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 177