dealer service DODGE DURANGO 2018 Owners Manual

described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
If applicable, refer to the Owner ’s Manual Supplement for
related information.
NOTE:After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate
than other types of vehicles. This vehicle has a higher
ground clearance and a higher center of gravity than many
passenger vehicles. It is capable of performing better in a
wide variety of off-road applications. Driven in an unsafe
manner, all vehicles can go out of control. Because of the
higher center of gravity, if this vehicle is out of control it
may roll over while some other vehicles may not. Do not attempt sharp turns, abrupt maneuvers, or other
unsafe driving actions that can cause loss of vehicle con-
trol. Failure to operate this vehicle safely may result in a
collision, rollover of the vehicle, and severe or fatal injury.
Drive carefully.
Rollover Warning Label
1
INTRODUCTION 5

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
WARNING!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF mode.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed. NOTE:
When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition with
the push of a button, as long as the key fob is in the
passenger compartment.
22 GETTING TO KNOW YOUR VEHICLE

SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should thisoccur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Customer Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
28 GETTING TO KNOW YOUR VEHICLE

CAUTION!
•Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the Keyless Enter-N-Go — Ignition
for unauthorized operation. While the vehicle security
alarm is armed, interior switches for door locks and liftgate
release are disabled. If something triggers the alarm, the
vehicle security alarm will provide the following audible
and visible signals: the horn will pulse, the park lamps
and/or turn signals will flash, and the vehicle security light
in the instrument cluster will flash.
3
GETTING TO KNOW YOUR VEHICLE 29

NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Resetting Active Head
Restraints (AHR)” in “Safety” for further information.
WARNING!
•All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Active Head Restraint (Tilted)
62 GETTING TO KNOW YOUR VEHICLE

NOTE:
•Recirculate without A/C should not be used for long
periods, as fogging may occur.
• Automatic Temperature Controls (ATC) will automati-
cally adjust the climate control settings to reduce or
eliminate window fogging on the front windshield.
When this occurs, recirculation will be unavailable.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
•Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
interior surface of the window. Use a soft cloth and a
mild washing solution, wiping parallel to the heat-
ing elements. Labels can be peeled off after soaking
with warm water.
• Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the win-
dow.
• Keep all objects a safe distance from the window.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions, such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
Winter months, make sure the air intake is clear of ice,
slush, and snow.
A/C Air Filter
The climate control system filters outside air containing
dust, pollen and some odors. Strong odors cannot be totally
filtered out. Refer to “Dealer Service” in “Servicing And
Maintenance” for filter replacement instructions.
3
GETTING TO KNOW YOUR VEHICLE 101

•The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily.
• The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather, up mountain
grades, or when towing a trailer. It should not be
allowed to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nace”. Follow the warnings under the Cooling System
Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system could dam-
age your vehicle. If the temperature gauge reads “H”
(Continued)
CAUTION! (Continued)
pull over and stop the vehicle. Idle the vehicle with the
air conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on the
“H”, turn the engine off immediately and call an
authorized dealer for service.
4. Fuel Gauge •The pointer shows the level of fuel in the fuel tank
when the Keyless Push Button Ignition is in the
ON/RUN position.
•
The fuel pump symbol points to the side of the
vehicle where the fuel door is located.
5. Instrument Cluster Display
•The instrument cluster display features a driver-
interactive display. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” for
further information.
NOTE: The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 143

— Air Bag Warning Light
This warning light will illuminate to indicate a fault with
the air bag, and will turn on for four to eight seconds as a
bulb check when the ignition is placed in the ON/RUN or
ACC/ON/RUN position. This light will illuminate with a
single chime when a fault with the air bag has been
detected, it will stay on until the fault is cleared. If the light
is either not on during startup, stays on, or turns on while
driving, have the system inspected at an authorized dealer
as soon as possible.
— Brake Warning Light
This warning light monitors various brake functions, in-
cluding brake fluid level and parking brake application. If
the brake light turns on it may indicate that the parking
brake is applied, that the brake fluid level is low, or that
there is a problem with the anti-lock brake system reser-
voir.
If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock Brake
System (ABS) / Electronic Stability Control (ESC) system.
In this case, the light will remain on until the condition hasbeen corrected. If the problem is related to the brake
booster, the ABS pump will run when applying the brake,
and a brake pedal pulsation may be felt during each stop.
The dual brake system provides a reserve braking capacity
in the event of a failure to a portion of the hydraulic
system. A leak in either half of the dual brake system is
indicated by the Brake Warning Light, which will turn on
when the brake fluid level in the master cylinder has
dropped below a specified level.
The light will remain on until the cause is corrected.
NOTE:
The light may flash momentarily during sharp
cornering maneuvers, which change fluid level conditions.
The vehicle should have service performed, and the brake
fluid level checked.
If brake failure is indicated, immediate repair is necessary.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have failed. It
will take longer to stop the vehicle. You could have a
collision. Have the vehicle checked immediately.
156 GETTING TO KNOW YOUR INSTRUMENT PANEL

Vehicles equipped with the Anti-Lock Brake System (ABS)
are also equipped with Electronic Brake Force Distribution
(EBD). In the event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light. Immediate
repair to the ABS system is required.
Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the
ON/RUN position. The light should illuminate for ap-
proximately two seconds. The light should then turn off
unless the parking brake is applied or a brake fault is
detected. If the light does not illuminate, have the light
inspected by an authorized dealer.
The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake application.
— Battery Charge Warning Light
This warning light will illuminate when the battery is not
charging properly. If it stays on while the engine is run-
ning, there may be a malfunction with the charging system.
Contact an authorized dealer as soon as possible. This indicates a possible problem with the electrical system
or a related component.
— Door Open Warning Light — If Equipped
This indicator will illuminate when a door is ajar/open and
not fully closed.
NOTE:
If the vehicle is moving, there will also be a single
chime.
— Electric Power Steering Fault Warning Light
This warning light will turn on when there’s a fault with
the EPS (Electric Power Steering) system. Refer to “Power
Steering” in “Starting And Operating” for further informa-
tion.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 157

— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
NOTE: This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Hood Open Warning Light
This warning light will illuminate when the hood is left
open and not fully closed.
NOTE: If the vehicle is moving, there will also be a single
chime.
158 GETTING TO KNOW YOUR INSTRUMENT PANEL