tow DODGE DURANGO 2019 Owners Manual

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing or loading onto a flatbed truck.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Rear Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the transmission to NEUTRAL when the engine
is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
CAUTION!
•Towing faster than 30 mph (48 km/h) or farther than
30 miles (48 km) with rear wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30
miles (48 km), tow with the rear wheels OFFthe ground.
7
IN CASE OF EMERGENCY 411

Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
All Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of the vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, vehicles with a two-speed transfer case may
be towed (in the forward direction, with ALLwheels on the
ground), IFthe transfer case is in NEUTRAL (N) and the
transmission is in PARK. Refer to “Recreational Towing” in
“Starting And Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer case have
no NEUTRAL position, and therefore mustbe towed will
all four wheels OFFthe ground.
CAUTION!
•Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
412 IN CASE OF EMERGENCY

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (800 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers. Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
•
Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder and fill as needed.
• Check function of all interior and exterior lights
Maintenance Plan
Required Maintenance
Refer to the Maintenance Plans on the following pages for
required maintenance.
8
SERVICING AND MAINTENANCE 417

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod
ends, and replace if necessary. XXX X X X X
Inspect the front and rear axle
fluid, change if using your vehicle
for police, taxi, fleet, off-road or
frequent trailer towing. XXX X X X X
Inspect the brake linings, parking
brake function. XXX X X X X
Inspect transfer case fluid. X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace the air conditioning filter. X X X X X X X
Replace spark plugs.** X
8
SERVICING AND MAINTENANCE 419

Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.
The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom
of the SAFE zone will result in a reading at the top of the
safe zone on these engines.
CAUTION!
Overfilling or underfilling will cause oil aeration or
loss of oil pressure. This could damage your engine.
Adding Washer Fluid
The instrument cluster display will indicate when the
washer fluid level is low. When the sensor detects a low
fluid level, the windshield will light on the vehicle graphic
outline and the “WASHER FLUID LOW” message will be
displayed.The fluid reservoir for the windshield washers and the rear
window washer is shared. The fluid reservoir is located in
the engine compartment, be sure to check the fluid level at
regular intervals. Fill the reservoir with windshield washer
solvent only (not radiator antifreeze). When refilling the
washer fluid reservoir, take some washer fluid and apply it
to a cloth or towel and wipe clean the wiper blades, this
will help blade performance. To prevent freeze-up of your
windshield washer system in cold weather, select a solu-
tion or mixture that meets or exceeds the temperature
range of your climate. This rating information can be found
on most washer fluid containers.
WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around the
washer solution.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
424 SERVICING AND MAINTENANCE

WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
The A/C air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. There are glove compartment travel stops on both sidesof the glove compartment door, partially close the glove
compartment door and push inward to release the glove
compartment travel stop on one side and repeat this
procedure for the opposite side.
3. Pull the right hand side of the glove compartment door toward the rear of the vehicle to disengage the glove
compartment door from its hinges.
Glove Compartment
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
430 SERVICING AND MAINTENANCE

NOTE:When disengaging the glove compartment door
from its hinges, there will be some resistance.
4. With the glove compartment door loose, remove the glove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door and lifting the clip out of glove compartment
door. 5. Remove the filter cover by disengaging the retaining tab
and mid way snap that secures the filter cover to the
HVAC housing. Disengage the mid way snap by pulling
the door outward. Unhinge the filter cover on the right
side to fully remove the cover.
6. Remove the A/C air filter by pulling it straight out of the housing.
Right Side Of Glove Compartment
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
A/C Air Filter Cover
1 — Retaining Tab
2 — Mid Way Snap
3 — Filter Cover Hinge
8
SERVICING AND MAINTENANCE 431

7. Install the A/C air filter with the arrow on the filterpointing toward the floor. When installing the filter
cover, make sure the retaining tabs fully engage the
cover.
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often.
8. Reinstall the glove compartment door on the door hinge and reattach the tension tether by inserting the tether
clip in the glove compartment and sliding the clip away
from the face of the glove compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel stops.
NOTE: Ensure the glove compartment door hinges and
glove compartment travel stops are fully engaged.
Accessory Drive Belt Inspection
WARNING!
• Do not attempt to inspect an accessory drive belt
with vehicle running.
• When working near the radiator cooling fan, discon-
nect the fan motor lead. The fan is temperature
controlled and can start at any time regardless of
ignition mode. You could be injured by the moving
fan blades.
• You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
When inspecting accessory drive belts, small cracks that
run across ribbed surface of belt from rib to rib, are
considered normal. These are not a reason to replace belt.
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.
432 SERVICING AND MAINTENANCE

1. Lift the wiper arm to raise the wiper blade off of theglass, until the wiper arm is in the full up position. 2. To disengage the wiper blade from the wiper arm, flip
up the release tab on the wiper blade and while holding
the wiper arm with one hand, slide the wiper blade
down towards the base of the wiper arm.
Wiper Blade With Release Tab In Locked Position
1 — Wiper
2 — Release Tab
3 — Wiper ArmWiper Blade With Release Tab In Unlocked Position
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
8
SERVICING AND MAINTENANCE 435

3. With the wiper blade disengaged, remove the wiperblade from the wiper arm by holding the wiper arm
with one hand and separating the wiper blade from the
wiper arm with the other hand (move the wiper blade
toward the right side of the vehicle to separate the wiper
blade from the wiper arm).
4. Gently lower the wiper arm onto the glass. Installing The Front Wipers
1. Lift the wiper arm off of the glass, until the wiper arm is
in the full up position.
2. Position the wiper blade near the hook on the tip of the wiper arm with the wiper release tab open and the blade
side of the wiper facing up and away from the wind-
shield.
3. Insert the hook on the tip of the arm through the opening in the wiper blade under the release tab.
4. Slide the wiper blade up into the hook on the wiper arm and rotate the wiper blade until it is flush against the
wiper arm. Fold down the latch release tab and snap it
into its locked position. Latch engagement will be
accompanied by an audible click.
5. Gently lower the wiper blade onto the glass.
Rear Wiper Blade Removal/Installation
1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be raised off of the glass.
Wiper Blade Removed From Wiper Arm
1 — Wiper Blade
2 — Wiper Arm
3 — Release Tab 436 SERVICING AND MAINTENANCE