ignition DODGE DURANGO 2019 Owners Manual

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
7
IN CASE OF EMERGENCY 375

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY

CAUTION!(Continued)
•Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the socket or the lamp
wiring.
Rear Tail, Stop And Turn Signal Lamps
The rear tail, stop, and turn signal lamps are LED. See your
authorized dealer for replacement.
Rear Liftgate Mounted Back-up Lamps
1. Raise the liftgate.
2. Use a fiber stick or flat blade screw driver to pry the
lower trim from the liftgate.
3. Back-up lamps are now visible. Rotate socket(s) counter clockwise.
4. Remove/replace bulb(s).
5. Reinstall the socket(s).
6. Reverse process to reinstall the liftgate trim.
Center High-Mounted Stop Lamp (CHMSL)
The center high-mounted stop lamp is an LED assembly.
See your authorized dealer for replacement.
Rear License Lamp
The rear license lamps are LEDs. See your authorized
dealer for service.
FUSES
WARNING!
• When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity or vice
versa. Failure to use proper fuses may result in
serious personal injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
(Continued)
382 IN CASE OF EMERGENCY

CavityCartridge Fuse Micro Fuse Description
F57 –20 Amp Yellow NOX Sensor — If Equipped
F58 –15 Amp Blue HID Headlamps LH — If Equipped
F59 –10 Amp Red Purging Pump (Diesel Engine Only)
F60 –15 Amp Blue Transmission Control Module
F61 –10 Amp Red Transmission Control Module/PM Sensor
(Diesel Engine Only)
F62 –10 Amp Red Air Conditioning Clutch
F63 –20 Amp Yellow Ignition Coils / Ignition Coil Capacitors /
Short Runner Valve Actuator — If Equipped(Gas) Urea Heater (Diesel)
F64 –25 Amp Clear Fuel Injectors/Powertrain
F66 –10 Amp Red Sunroof/Rain Sensor/Inside Rear View Mir-
ror / USB Port / DSCR / DTV — IfEquipped
F67 –15 Amp Blue CD/DVD/UCI Port/USB Charging Port
F68 –20 Amp Yellow Rear Wiper Motor
F69 –15 Amp Blue Spotlight Feed — If Equipped
F70 –20 Amp Yellow Fuel Pump Motor
F71 –30 Amp Green Amplifier/ANCM — If Equipped
F72 –10 Amp Red ECM
7
IN CASE OF EMERGENCY 387

WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
2. Turn on the Hazard Warning flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK.
5. Turn OFF the ignition.
6. Block both the front and rear of the wheel diagonally opposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel.
NOTE:Passengers should not remain in the
vehicle when the vehicle is being jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set the transmis-
sion in PARK.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
7
IN CASE OF EMERGENCY 395

Preparations For Jump Start
The battery in your vehicle is located under the passenger’s
front seat. There are remote terminals located under the
hood to assist in jump starting.
WARNING!
•Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
NOTE: Be sure that the disconnected cable ends do not
touch each other, or either vehicle, until properly con-
nected for jump starting.
1. Apply the parking brake, shift the automatic transmis- sion into PARK and turn the ignition OFF.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
Jump Starting Locations
(+) — Remote Positive Post (Covered With Protective Cap)
(-) — Remote Negative Post 402 IN CASE OF EMERGENCY

3. Remove the protective cover over the remote positive(+) battery post. Pull upward on the cover to remove it.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper cables reach, apply the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury
could result.
Jump Starting Procedure
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle. NOTE:
Make sure at all times that unused ends of jumper
cables are not contacting each other or either vehicle while
making connections.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
remote positive (+)post of the discharged vehicle.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative end (-)of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to the remote negative (-)post of the vehicle with
the discharged battery.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
7
IN CASE OF EMERGENCY 403

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing or loading onto a flatbed truck.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Rear Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the transmission to NEUTRAL when the engine
is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
CAUTION!
•Towing faster than 30 mph (48 km/h) or farther than
30 miles (48 km) with rear wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30
miles (48 km), tow with the rear wheels OFFthe ground.
7
IN CASE OF EMERGENCY 411

WARNING!
Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.
The A/C air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. There are glove compartment travel stops on both sidesof the glove compartment door, partially close the glove
compartment door and push inward to release the glove
compartment travel stop on one side and repeat this
procedure for the opposite side.
3. Pull the right hand side of the glove compartment door toward the rear of the vehicle to disengage the glove
compartment door from its hinges.
Glove Compartment
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
430 SERVICING AND MAINTENANCE

7. Install the A/C air filter with the arrow on the filterpointing toward the floor. When installing the filter
cover, make sure the retaining tabs fully engage the
cover.
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often.
8. Reinstall the glove compartment door on the door hinge and reattach the tension tether by inserting the tether
clip in the glove compartment and sliding the clip away
from the face of the glove compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel stops.
NOTE: Ensure the glove compartment door hinges and
glove compartment travel stops are fully engaged.
Accessory Drive Belt Inspection
WARNING!
• Do not attempt to inspect an accessory drive belt
with vehicle running.
• When working near the radiator cooling fan, discon-
nect the fan motor lead. The fan is temperature
controlled and can start at any time regardless of
ignition mode. You could be injured by the moving
fan blades.
• You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
When inspecting accessory drive belts, small cracks that
run across ribbed surface of belt from rib to rib, are
considered normal. These are not a reason to replace belt.
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.
432 SERVICING AND MAINTENANCE