service DODGE DURANGO 2019 Service Manual

Transfer Case Position Indicator Messages
The Transfer Case Position Indicator messages (AWD
AUTO and LOW RANGE) are located in the instrument
cluster and indicate the current and desired transfer case
selection. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” for further informa-
tion. When you select a different transfer case position, the
position indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, turn the
control knob back to the current position, wait five sec-
onds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SERV AWD” Warning Light monitors the electronic
shift all-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the all-wheel drive system is not functioning properly and
that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components.
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NOTE:
•If steps 1 or 2 of either the Preferred or Alternate
Procedure are not satisfied prior to attempting the shift
or if they no longer are being met while the shift attempt
is in process, the desired position indicator light will
flash continuously while the original position indicator
light is ON, until all requirements have been met.
• The ignition switch must be in the RUN position for a
shift to take place and for the position indicator lights to
be operable. If the ignition switch is not in the RUN
position, then the shift will not take place and no
position indicator lights will be on or flashing.
NEUTRAL Shift Procedure
For information regarding the transfer case NEUTRAL (N)
shift procedure, refer to “Shifting Into NEUTRAL (N)” in
“Recreational Towing”.
FUEL SAVER TECHNOLOGY 5.7L ONLY — IF
EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
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Alternate electric power steering efforts can be selected
through the Uconnect System. Refer to ”Customer Pro-
grammable Features” within “Uconnect Settings” in “Mul-
timedia” for further information.If the Electric Power Steering warning icon is
displayed and the “SERVICE POWER STEER-
ING” or the “POWER STEERING ASSIST OFF –
SERVICE SYSTEM” message is displayed within
the instrument cluster display, this indicates the vehicle
needs to be taken to the dealer for service. Refer to
“Warning Lights And Messages” in “Getting To Know
Your Instrument Panel” for further information.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce fuel con-
sumption. The system will stop the engine automatically
during a vehicle stop if the required conditions are met.
Releasing the brake pedal or pressing the accelerator pedal
will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty starter,
enhanced battery, and other upgraded engine parts, to
handle the additional engine starts.
Automatic Mode
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE “Autostop” mode.
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3. At the next vehicle stop (after turning off the STOP/START system), the engine will not be stopped.
4. The STOP/START system will reset itself back to an ON condition every time the ignition is turned off and back
on.
To Manually Turn On The Stop/Start System
Push the STOP/START OFF switch (located on the switch
bank). The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display. Refer to “Instrument Cluster Display“ in
“Getting to Know Your Instrument Panel” for further
information.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system checked
by an authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 20 mph (32 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.
Speed Control Buttons
1 — On/Off 4 — SET (-)/Decel
2 — SET (+)/Accel 5 — CANC/Cancel
3 — RES/Resume
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•The instrument cluster display will return to the last
display selected after five seconds of no ACC display
activity
Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of Vehicle”
Warning
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
warning will display and also a chime will indicate when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt
or ice. In these cases, the instrument cluster display will
display “ACC/FCW Unavailable Wipe Front Radar Sen-
sor” and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
message can sometimes be displayed while driving in
highly reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The ACC system will recover after the
vehicle has left these areas. Under rare conditions, when
the radar is not tracking any vehicles or objects in its path
this warning may temporarily occur. NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion.
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Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane that is offset
from your direct line of travel, or a vehicle merging in from
a side lane. There may not be sufficient distance to thevehicle ahead. The offset vehicle may move in and out of
the line of travel, which can cause your vehicle to brake or
accelerate unexpectedly.
Turns And Bends
When driving on a curve with ACC engaged, the system
may decrease the vehicle speed and acceleration for stabil-
ity reasons, with no target vehicle detected. Once the
vehicle is out of the curve the system will resume your
original set speed. This is a part of normal ACC system
functionality.
Offset Driving Condition Example
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Adjustable Chime Volume Settings
Rear chime volume settings can be selected from the
Customer-Programmable Features section of the Uconnect
System, refer to “Uconnect Settings” in “Multimedia” for
further information.
The chime volume settings include low, medium, and high.
The factory default volume setting is medium.
ParkSense will retain its last known configuration state
through ignition cycles.
ParkSense Warning Display
The ParkSense Warning screen will only be displayed if
Sound and Display is selected from the Customer - Pro-
grammable Features section of the Uconnect System.
Refer toUconnect Settings” in “Multimedia” for further
information.
The ParkSense Warning screen is located within the instru-
ment cluster display. It provides visual warnings to indi-
cate the distance between the rear fascia/bumper and the
detected obstacle.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.
When the ParkSense switch is pushed to disable
the system, the instrument cluster will display
the “PARKSENSE OFF” message for approxi-
mately five seconds. When the gear selector is
moved to REVERSE and the system is disabled, the instru-
ment cluster display will display the “PARKSENSE OFF”
message for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
Operation With A Trailer
For vehicles equipped with an Integrated Trailer Brake
Module (ITBM), the operation of the rear sensors is auto-
matically deactivated when the trailer’s electric plug is
inserted in the vehicle’s tow hook socket. When the vehicle
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is connected to a trailer, the instrument cluster display will
show theRear ParkSense Unavailable Trailer Connected
message in the following situations:
• For five seconds at vehicle start up
• For five seconds when the ParkSense button is pushed
• As long as the vehicle is in REVERSE
NOTE: Refer to “Towing Requirements” in “Starting And
Operating” for more information on the Integrated Trailer
Brake Module.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display”. When the gear selector is
moved to REVERSE and the system has detected a faulted
condition, the instrument cluster display will display the
PARKSENSE UNAVAILABLE WIPE REAR SENSORS or
PARKSENSE UNAVAILABLE SERVICE REQUIRED mes-
sage for as long as the vehicle is in REVERSE. Under this
condition, ParkSense will not operate. If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•
Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
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•When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will display “PARKSENSE OFF” mes-
sage for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE REQUIRED” message to be displayed in the instrument
cluster display.
WARNING!
•
Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
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The ParkSense Warning screen is located within the instru-
ment cluster display. It provides visual warnings to indi-
cate the distance between the rear fascia/bumper and/or
front fascia/bumper and the detected obstacle. Refer to
“Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.When the ParkSense switch is pushed to disable
the system, the instrument cluster will display
the “PARKSENSE OFF” message for approxi-
mately five seconds. When the gear selector is
moved to REVERSE and the system is disabled, the instru-
ment cluster display will display the “PARKSENSE OFF”
message for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
NOTE: When ParkSense is disabled and the gear selector is
moved to the DRIVE position, no warning message will be
displayed. The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
Operation With A Trailer
For vehicles equipped with an Integrated Trailer Brake
Module (ITBM), the operation of the rear sensors is auto-
matically deactivated when the trailer’s electric plug is
inserted in the vehicle’s tow hook socket. The front system
is still functional, and the arcs will be overlaid with a
Trailer
message. The rear sensors are automatically reac-
tivated when the trailer’s cable plug is removed.
When the vehicle is connected to a trailer, the instrument
cluster display will show the Rear ParkSense Unavailable
Trailer Connected message in the following situations:
• For five seconds at vehicle start up
• For five seconds when the ParkSense button is pushed,
as long as an object is not detected in the front
• As long as the vehicle is in REVERSE (vehicle graphic
displayed with a trailer overlay)
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