steering wheel DODGE DURANGO 2019 Service Manual

GAIN Adjustment Buttons (+/-)
Pushing these buttons will adjust the brake control power
output to the trailer brakes in 0.5 increments. The GAIN
setting can be increased to a maximum of 10 or decreased
to a minimum of 0 (no trailer braking).
GAIN
The GAIN setting is used to set the trailer brake control for
the specific towing condition and should be changed as
towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions. 3. When a trailer with electric/EOH brakes is plugged in,
the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
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STARTING AND OPERATING 355

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
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STARTING AND OPERATING 369

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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IN CASE OF EMERGENCY 373

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
374 IN CASE OF EMERGENCY

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY

Bulb Replacement
NOTE:Lens fogging can occur under certain atmospheric
conditions. This will usually clear as atmospheric condi-
tions change to allow the condensation to change back into
a vapor. Turning the lamps on will usually accelerate the
clearing process.
High Intensity Discharge Headlamps (Bi-Xenon) —
If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off. Because of this, you should not
attempt to service a headlamp bulb yourself. If a head-
lamp bulb fails, take your vehicle to an authorized dealer
for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service. NOTE:
On vehicles equipped with High Intensity Dis-
charge (HID) headlamps, when the headlamps are turned
on, there is a blue hue to the lamps. This diminishes and
becomes more white after approximately 10 seconds, as the
system charges.
Bi-Halogen Headlamps — If Equipped
1. Turn the steering wheel to the left to replace the bulb from the right hand lamp, or to the right to replace the
bulb from the left hand lamp.
2. Turn the access cap located on the wheel liner counter- clockwise to remove from liner.
3. Locate the headlamp bulb access cap through the open- ing in the wheel liner.
4. Firmly grasp the access cap and rotate counterclockwise to remove lamp housing.
5. Firmly grasp the low/high beam bulb and connector assembly and rotate counterclockwise to remove from
housing.
6. Disconnect the electrical connector and then connect the replacement bulb.
380 IN CASE OF EMERGENCY

CavityCartridge Fuse Micro Fuse Description
F90/F91 –20 Amp Yellow Power Outlet (Rear Seats) Selectable
F92 –10 Amp Red Rear Console Lamp — If Equipped
F93 –20 Amp Yellow Cigar Lighter
F94 –10 Amp Red Shifter/Transfer Case Module
F95 –10 Amp Red Rear Camera / Blind Spot Sensor — If
Equipped
F96 –10 Amp Red Rear Seat Heater Switch/Flashlamp Charger
— If Equipped
F97 –20 Amp Yellow Rear Heated Seats & Heated Steering Wheel
— If Equipped
F98 –20 Amp Yellow Ventilated Seats/Front Heated Seats — If
Equipped
F99 –10 Amp Red Climate Control/Driver Assistance Systems
Module/HALF/Park Assist
F100 –10 Amp Red Active Damping — If Equipped
F101 –15 Amp Blue In Car Temperature Sensor/Humidity Sensor
F102 –15 Amp Blue Spare
F103 –10 Amp Red Cabin Heater (Diesel Engine Only)/Rear
HVAC — If Equipped
F104 –20 Amp Yellow Power Outlets (Instrument Panel/Center
Console/Rear Cargo — If Equipped)
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IN CASE OF EMERGENCY 389

2. Once the tension has been released and the lever hasbeen unlocked, be sure it is stowed properly and locks
into position.
NOTE: Be sure to replace the cover by snapping it back in
place.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Push and hold the lock button on the gear selector.
Then, shift back and forth between DRIVE and REVERSE
while gently pressing the accelerator.
NOTE: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or racing the engine.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Safety” for further information. Once the vehicle has been
freed, push the ESC Offswitch again to restore ESC On
mode.
Stowed Position
408 IN CASE OF EMERGENCY

Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
All Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of the vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, vehicles with a two-speed transfer case may
be towed (in the forward direction, with ALLwheels on the
ground), IFthe transfer case is in NEUTRAL (N) and the
transmission is in PARK. Refer to “Recreational Towing” in
“Starting And Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer case have
no NEUTRAL position, and therefore mustbe towed will
all four wheels OFFthe ground.
CAUTION!
•Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
412 IN CASE OF EMERGENCY

NOTE:Wheel Valve Stem must be replaced as well when
installing new tires due to wear and tear in existing tires.
Keep dismounted tires in a cool, dry place with as little
exposure to light as possible. Protect tires from contact with
oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of many
characteristics. They should be inspected regularly for
wear and correct cold tire inflation pressures. The manu-
facturer strongly recommends that you use tires equivalent
to the originals in size, quality and performance when
replacement is needed. Refer to the paragraph on “Tread
Wear Indicators” in this section. Refer to the Tire and
Loading Information placard or the Vehicle Certification
Label for the size designation of your tire. The Load Index
and Speed Symbol for your tire will be found on the
original equipment tire sidewall.
See the Tire Sizing Chart example found in the “Tire Safety
Information” section of this manual for more information
relating to the Load Index and Speed Symbol of a tire. It is recommended to replace the two front tires or two rear
tires as a pair. Replacing just one tire can seriously affect
your vehicle’s handling. If you ever replace a wheel, make
sure that the wheel’s specifications match those of the
original wheels.
It is recommended you contact an authorized tire dealer or
original equipment dealer with any questions you may
have on tire specifications or capability. Failure to use
equivalent replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
WARNING!
•
Do not use a tire, wheel size, load rating, or speed
rating other than that specified for your vehicle.
Some combinations of unapproved tires and wheels
may change suspension dimensions and perfor-
mance characteristics, resulting in changes to steer-
ing, handling, and braking of your vehicle. This can
cause unpredictable handling and stress to steering
and suspension components. You could lose control
and have a collision resulting in serious injury or
death. Use only the tire and wheel sizes with load
ratings approved for your vehicle.
(Continued)
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SERVICING AND MAINTENANCE 463