towing DODGE DURANGO 2019 Service Manual

Towing Con-dition Wheels OFF
The Ground Rear-Wheel Drive Models All-Wheel
Drive ModelsWith Single-
Speed Trans- fer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONE If Transmission Is Operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max
speed
• 30 miles (48 km) maxdis-
tance
NOT AL- LOWED See Instructions in “Recre-
ational Towing” in “Starting And Operating”
•Transmission in PARK
• Transfer case in NEUTRAL
(N)
• Tow in forward direction
Wheel Lift Or
Dolly Tow Front
If Transmission Is Operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max
speed
• 30 miles (48 km) maxdis-
tance
NOT AL- LOWED NOT ALLOWED
Rear OK NOT AL-
LOWED NOT ALLOWED
Flatbed ALL BEST METHOD OK BEST METHOD
410 IN CASE OF EMERGENCY

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing or loading onto a flatbed truck.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Rear Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the transmission to NEUTRAL when the engine
is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
CAUTION!
•Towing faster than 30 mph (48 km/h) or farther than
30 miles (48 km) with rear wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30
miles (48 km), tow with the rear wheels OFFthe ground.
7
IN CASE OF EMERGENCY 411

Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
All Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of the vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, vehicles with a two-speed transfer case may
be towed (in the forward direction, with ALLwheels on the
ground), IFthe transfer case is in NEUTRAL (N) and the
transmission is in PARK. Refer to “Recreational Towing” in
“Starting And Operating” for detailed instructions.
Vehicles equipped with a single-speed transfer case have
no NEUTRAL position, and therefore mustbe towed will
all four wheels OFFthe ground.
CAUTION!
•Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal dam-
age to the transmission or transfer case will occur if
a front or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
412 IN CASE OF EMERGENCY

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X
Inspect front suspension, tie rod
ends, and replace if necessary. XXX X X X X
Inspect the front and rear axle
fluid, change if using your vehicle
for police, taxi, fleet, off-road or
frequent trailer towing. XXX X X X X
Inspect the brake linings, parking
brake function. XXX X X X X
Inspect transfer case fluid. X X X X
Additional Maintenance
Replace engine air filter. X X X X X
Replace the air conditioning filter. X X X X X X X
Replace spark plugs.** X
8
SERVICING AND MAINTENANCE 419

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
•You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
(Continued)
WARNING! (Continued)
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from
the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition to the
OFF mode. The fan is temperature controlled and can
start at any time the ignition is in the ON mode.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032) by an authorized dealer.
Check the front of the A/C condenser for any accumula-
tion of bugs, leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the face of the
condenser.
440 SERVICING AND MAINTENANCE

This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Tire And Loading Information Placard8
SERVICING AND MAINTENANCE 455

Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consult
this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
456 SERVICING AND MAINTENANCE

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
8
SERVICING AND MAINTENANCE 465

Cupholders.......................... .127, 128
Customer Assistance ....................... .574
Cybersecurity ............................ .494
Daytime Running Lights ......................75
Dealer Service ............................ .425
Defroster, Windshield ....................... .255
Diagnostic System, Onboard ...................170
Disabled Vehicle Towing .....................409
Disposal Antifreeze (Engine Coolant) .................443
Do Not Disturb ........................... .567
Door Ajar ............................ .160, 162
Door Ajar Light ....................... .160, 162
Door Locks ............................ .33, 40
Child-Protection Door Lock — Rear Doors .......40
Door Opener, Garage ........................115
Doors ....................................33
Driver ’s Seat Back Tilt .....................41, 42
Driving ................................. .366
DVD Player (Video Entertainment System) .........535
Economy (Fuel) Mode .......................274
Electrical Outlet, Auxiliary (Power Outlet) .........130
Electric Brake Control System ..................175 Anti-Lock Brake System
................... .174
Electronic Roll Mitigation ...............179, 182
Electric Remote Mirrors .......................72
Electronically Shifted Transfer Case ..........282, 283
Electronic Speed Control (Cruise Control) .........292
Electronic Stability Control (ESC) ...............179
Electronic Throttle Control Warning Light .........161
Emergency, In Case Of Freeing Vehicle When Stuck .................408
Hazard Warning Flasher ...................372
Jacking ........................... .390, 448
Jump Starting .......................... .401
Emission Control System Maintenance ............171
Engine ................................. .422
Air Cleaner ............................ .428
Block

Heater ........................... .269
Break-In Recommendations .................269
Compartment ....................... .422, 423
Compartment Identification ..............422, 423
Cooling .............................. .440
Exhaust Gas Caution .................. .254, 485
Fails To Start ........................... .268
Flooded, Starting ........................ .268
Fuel Requirements ................... .481, 486
Jump Starting .......................... .401
12
INDEX 583

Fueling................................. .340
Fuses .................................. .382
Garage Door Opener (HomeLink) ...............115
Gasoline, Clean Air ........................ .482
Gasoline, (Fuel) ........................... .481
Gasoline, Reformulated ..................... .482
Gear Ranges ............................. .276
Glass Cleaning ........................... .476
Gross Axle Weight Rating .....................345
Gross Vehicle Weight Rating ...................345
GVWR ................................. .343
Hazard Warning Flashers .....................372
Headlights .............................. .380
Automatic ..............................76
Bulb Replacement ....................... .380
Cleaning .............................. .473
High Beam/Low Beam Select Switch ...........75
Lights On Reminder .......................77
On With Wipers ..........................77
Passing ................................76
Replacing ............................. .380
Head Restraints ............................62
Heated Mirrors .............................73 Heated Seats
...............................58
Heated Steering Wheel .......................69
Heater, Engine Block ....................... .269
Hill Start Assist ........................... .176
Hitches Trailer Towing .......................... .347
Holder, Cup ............................. .128
HomeLink (Garage Door Opener) ...............115
Hood Prop ...............................110
Hood Release .............................110
Ignition ..................................24
Key Fob Battery Low Or Dead ................24
Key Fob Not Detected ......................24
Keyless Ignition ..........................24
Keyless Push Button .......................24
Push Button Ignition .......................24
Switch .................................24
Immobilizer (Sentry Key) ......................29
Inside Rearview Mirror ................... .70,372
Instr

ument Cluster ..................... .144, 145
Descriptions ........................... .169
Display .............................. .146
Menu Items ........................... .152
Instrument Panel Lens Cleaning ................47512
INDEX 585