Transmission service DODGE DURANGO 2019 Owners Manual

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

•Cruise Set To XXX MPH or km/h
• Tire Pressure Screen With Low Tire(s)
• Service Tire Pressure System
• Park Brake Engaged
• Brake Fluid Low
• Engine Temperature Hot
• Lights On
• Right Front Turn Signal Light Out
• Right Rear Turn Signal Light Out
• Left Front Turn Signal Light Out
• Left Rear Turn Signal Light Out
• Ignition or Accessory On
• Vehicle Not In Park
• Remote Start Active Push Start Button
• Remote Start Canceled Fuel Low
• Remote Start Canceled Too Cold
• Remote Start Canceled Door Open
• Remote Start Canceled Hood Open •
Remote Start Canceled Liftgate Open
• Remote Start Canceled Time Expired
• Remote Start Disabled Start To Reset
• Service Air Bag System
• Service Air Bag Warning Light
• Door Open
• Doors Open
• Liftgate Open
• Hood Open
• Shift Not Allowed
• Vehicle Speed Too High To Shift to D
• Vehicle Speed is Too High to Shift to R
• Vehicle Speed is Too High to Shift to P
• Service Transmission
• Service Shifter
The Reconfigurable Telltales section is divided into the
white or yellow telltales area on the left, and the green or
red telltales area on the right.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 151

Instrument Cluster Display Menu Items
The instrument cluster display can be used to view the
main menu items for several features. Use theupand
down arrow buttons to scroll through the driver interactive
display menu options until the desired menu is reached.
NOTE: Depending on the vehicle’s options, feature set-
tings may vary.
Speedometer
Push and release the upordown arrow button until the
main gauge icon is displayed in the instrument cluster
display. Push and release the leftorright arrow button to
select the large or small speedometer display. Push and
release the OKbutton to toggle units (km/h or mph) of the
speedometer.
Vehicle Info
Push and release the upordown arrow button until the
Vehicle Info icon/title is highlighted in the instrument
cluster display. Push the leftorright arrow button to scroll
through the information submenus. Tire Pressure Monitor System
•
If tire pressure is OKfor all tires a vehicle icon is
displayed with tire pressure values in each corner of the
icon.
• If one or more tires have low pressure, “Inflate Tire To
XX” is displayed with the vehicle icon and the tire
pressure values in each corner of the icon with the
pressure value of the low tire are displayed in a different
color than the other tire pressure value.
• If the Tire Pressure system requires service, “Service Tire
Pressure System” is displayed.
Tire PSI is an information only function, and cannot be
reset.
Refer to “Tire Pressure Monitoring System (TPMS)” in
“Safety” for further information.
Transmission Temperature
• Displays the actual transmission temperature.
Oil Temperature
• Displays the actual oil temperature.
152 GETTING TO KNOW YOUR INSTRUMENT PANEL

WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to indicate a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
NOTE: This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will come on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Engine Coolant Temperature Warning Light
This warning light warns of an overheated engine condi-
tion. If the engine coolant temperature is too high, this
indicator will illuminate and a single chime will sound. If
the temperature reaches the upper limit, a continuous
chime will sound for four minutes or until the engine is
able to cool: whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of
Emergency” for further information.
— Hood Open Warning Light
This warning light will illuminate when the hood is left
open and not fully closed.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 161

CAUTION!
Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.
— Vehicle Security Warning Light — If Equipped
This light will flash at a fast rate for approximately 15
seconds when the vehicle security alarm is arming, and
then will flash slowly until the vehicle is disarmed.
Yellow Warning Lights
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through several typical driving styles. In most situations, the ve-
hicle will drive normally and will not require towing.
When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death
or serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the vehicle
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.
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ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and transmission
control systems. When these systems are operating prop-
erly, your vehicle will provide excellent performance and
fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to read the VIN, diagnose, or service your
vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
170 GETTING TO KNOW YOUR INSTRUMENT PANEL

ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
The engine block heater cord is located:
•3.6L Engine — Coiled and strapped to the engine oil
dipstick tube.
• 5.7L Engine — Bundled and fastened to the injector
harness.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Dealer
Service” in “Servicing And Maintenance”.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem. Please check your oil level with
the engine oil indicator often during the break in period.
Add oil as required.
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STARTING AND OPERATING 269

WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• When leaving the vehicle, always remove the key fob
from the ignition and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• When leaving the vehicle, always make sure the
keyless ignition node is in the OFF mode, remove the
key fob from the vehicle and lock the vehicle.
• Do not leave the key fob in or near the vehicle or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
(Continued)
WARNING! (Continued)
•Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.
CAUTION!
If the Brake Warning Light remains on with the park-
ing brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
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STARTING AND OPERATING 271

(AutoStick) position will manually select the transmission
gear, and will display the current gear in the instrument
cluster as 1, 2, 3, etc.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at an authorized dealer). 1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
AutoStick
AutoStick is a driver-interactive transmission feature pro-
viding manual shift control, giving you more control of the
vehicle. AutoStick allows you to maximize engine braking,
280 STARTING AND OPERATING

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
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STARTING AND OPERATING 369