four wheel drive DODGE DURANGO 2019 Owners Manual

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

NOTE:There is no tire pressure monitoring sensor in the
spare tire. The TPMS will not be able to monitor the tire
pressure. If you install the spare tire in place of a road tire
that has a pressure below the low-pressure warning limit,
upon the next ignition switch cycle, the Tire Pressure
Monitoring System Warning Light will remain on, a chime
will sound, and the instrument cluster display will still
display a pressure value in the different color graphic
display and an “Inflate to XX” message will be displayed.
After driving the vehicle for up to 20 minutes above
15 mph (24 km/h), the Tire Pressure Monitoring System
Warning Light will flash on and off for 75 seconds and then
remain on solid. In addition, the instrument cluster display
will display a “SERVICE TPM SYSTEM message for five
seconds and then display dashes (- -) in place of the
pressure value. For each subsequent ignition switch cycle,
a chime will sound, the Tire Pressure Monitoring System
Warning Light will flash on and off for 75 seconds and then
remain on solid, and the instrument cluster display will
display a SERVICE TPM SYSTEM message for five sec-
onds and then display dashes (- -) in place of the pressure
value. Once you repair or replace the original road tire, and
reinstall it on the vehicle in place of the spare tire, the
TPMS will update automatically. In addition, the Tire Pressure Monitoring System Warning
Light will turn off and the graphic in the instrument cluster
display will display a new pressure value instead of dashes
(- -), as long as no tire pressure is below the low-pressure
warning limit in any of the four active road tires. The
vehicle may need to be driven for up to 20 minutes above
15 mph (24 km/h) in order for the TPMS to receive this
information.
TPMS Deactivation — If Equipped
The Tire Pressure Monitoring System (TPMS) can be deac-
tivated if replacing all four wheel and tire assemblies (road
tires) with wheel and tire assemblies that do not have
TPMS Sensors, such as when installing winter wheel and
tire assemblies on your vehicle.
To deactivate the TPMS, first, replace all four wheel and
tire assemblies (road tires) with tires not equipped with
Tire Pressure Monitoring (TPM) Sensors. Then, drive the
vehicle for 20 minutes above 15 mph (24 km/h). The TPMS
will chime, the TPMS Warning Light will flash on and off
for 75 seconds and then remain on. The instrument cluster
will display the “SERVICE TPM SYSTEM” message and
then display dashes (--) in place of the pressure values.
5
SAFETY 199

Beginning with the next ignition cycle, the TPMS will no
longer chime or display the “SERVICE TPM SYSTEM”
message in the instrument cluster but dashes (--) will
remain in place of the pressure values.
To reactivate the TPMS, replace all four wheel and tire
assemblies (road tires) with tires equipped with TPM
sensors. Then, drive the vehicle for up to 20 minutes above
15 mph (24 km/h). The TPMS will chime, the TPMS
Warning Light will flash on and off for 75 seconds and then
turn off. The instrument cluster will display the “SERVICE
TPM SYSTEM” message and then display pressure values
in place of the dashes. On the next ignition cycle the
SERVICE TPM SYSTEMmessage will no longer be dis-
played as long as no system fault exists.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your vehicle
are the restraint systems:
Occupant Restraint Systems Features
• Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Supplemental Active Head Restraints
• Child Restraints
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask an authorized
dealer.
Important Safety Precautions
Please pay close attention to the information in this section.
It tells you how to use your restraint system properly, to
keep you and your passengers as safe as possible.
200 SAFETY

Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is above
0 mph (0 km/h).
The minimum set speed for the ACC system is 20 mph
(32 km/h).
When the system is turned on and in the ready state, the
instrument cluster displays “ACC Ready.”
When the system is off, the instrument cluster displays
“Adaptive Cruise Control (ACC) Off.”
NOTE:You cannot engage ACC under the following con-
ditions:
• When in Four-Wheel Drive Low.
• When you apply the brakes.
• When the parking brake is applied.
• When the automatic transmission is in PARK, REVERSE
or NEUTRAL.
• When the vehicle speed is outside of the speed range.
• When the brakes are overheated. •
When the driver ’s door is open at low speeds.
• When the driver ’s seat belt is unbuckled at low speeds.
To Activate/Deactivate
Push and release the Adaptive Cruise Control (ACC)
on/off button. The ACC menu in the instrument cluster
displays “ACC Ready.”
Adaptive Cruise Control Ready
6
STARTING AND OPERATING 297

WARNING!(Continued)
•When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
(Continued)
WARNING! (Continued)
•Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact
spare tire.
• Do not drive more than 50 mph (80 km/h) when towing
while using a full size spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires” in “Servicing And Maintenance” for proper tire
inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
352 STARTING AND OPERATING

Recreational Towing — Rear-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer ’s instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
Towing with the rear wheels on the ground will cause
severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
Recreational Towing — All Wheel Drive Models
(Single-Speed Transfer Case)
Recreational towing is not allowed. These models do not
have a NEUTRAL (N) position in the transfer case.
NOTE: This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFFthe ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
6
STARTING AND OPERATING 361

Recreational Towing — All-Wheel Drive Models
(Two-Speed Transfer Case)
The transfer case must be shifted into NEUTRAL (N) and
the transmission must be in PARK for recreational towing.
The NEUTRAL (N) selection button is adjacent to the
transfer case selector switch. Shifts into and out of transfer
case NEUTRAL (N) can take place with the selector switch
in any mode position.
CAUTION!
•DO NOT dolly tow any AWD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• The transmission must be in PARK for recreational
towing.
• Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL(N)” to be
certain that the transfer case is fully in NEUTRAL
(N). Otherwise, internal damage will result.
(Continued)
CAUTION! (Continued)
•Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
Use the following procedure to prepare your vehicle for
recreational towing.
362 STARTING AND OPERATING

CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop on level ground, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (located
by the selector switch) for four seconds. The light
behind the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on solid)
when the shift to NEUTRAL (N) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message will
appear in the instrument cluster. 5. After the shift is completed and the NEUTRAL (N) light
stays on, release the NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
NEUTRAL (N) Switch
6
STARTING AND OPERATING 363

If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.•
Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual.
• Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
6
STARTING AND OPERATING 369

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK
for towing or loading onto a flatbed truck.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Rear Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to
Manual Park Release in this section for instructions on
shifting the transmission to NEUTRAL when the engine
is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
CAUTION!
•Towing faster than 30 mph (48 km/h) or farther than
30 miles (48 km) with rear wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30
miles (48 km), tow with the rear wheels OFFthe ground.
7
IN CASE OF EMERGENCY 411