service DODGE DURANGO 2019 Vehicle Warranty

TIRES
Tire Safety Information
Tire safety information will cover aspects of the following information:
Tire Markings, Tire Identification Numbers, Tire Terminology and Defi-
nitions, Tire Pressures, and Tire Loading.
Tire Markings
NOTE:
•P (Passenger) — Metric tire sizing is based on U.S. design standards.
P-Metric tires have the letter “P” molded into the sidewall preceding
the size designation. Example: P215/65R15 95H.
• European — Metric tire sizing is based on European design standards.
Tires designed to this standard have the tire size molded into the
sidewall beginning with the section width. The letter Pis absent from
this tire size designation. Example: 215/65R15 96H.
Tire Markings
1 — U.S. DOT Safety Standards
Code (TIN) 4 — Maximum Load
2 — Size Designation 5 — Maximum Pressure
3 — Service Description 6 — Treadwear, Traction and Temperature Grades
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•LT (Light Truck) — Metric tire sizing is based on U.S. design standards.
The size designation for LT-Metric tires is the same as for P-Metric tires
except for the letters “LT” that are molded into the sidewall preceding
the size designation. Example: LT235/85R16.
• Temporary spare tires are designed for temporary emergency use only.
Temporary high pressure compact spare tires have the letter “T” or “S”
molded into the sidewall preceding the size designation. Example:
T145/80D18 103M.
• High flotation tire sizing is based on U.S. design standards and it
begins with the tire diameter molded into the sidewall. Example:
31x10.5 R15 LT.
Tire Sizing Chart
EXAMPLE:
Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C,
T145/80D18 103M, 31x10.5 R15 LT
P = Passenger car tire size based on U.S. design standards, or
....blank.... = Passenger car tire based on European design standards, or
LT = Light truck tire based on U.S. design standards, or
TorS= Temporary spare tire or
31 = Overall diameter in inches (in)
215, 235, 145 = Section width in millimeters (mm)
65, 85, 80 = Aspect ratio in percent (%)
– Ratio of section height to section width of tire, or
10.5 = Section width in inches (in)
R = Construction code
– "R" means radial construction, or
– "D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
– A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
– A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
– The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits) TIRES
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Tire Repair
If your tire becomes damaged, it may be repaired if it meets the following
criteria:
•The tire has not been driven on when flat.
• The damage is only on the tread section of your tire (sidewall damage
is not repairable).
• The puncture is no greater than a ¼ of an inch (6 mm).
Consult an authorized tire dealer for tire repairs and additional informa-
tion.
Damaged Run Flat tires, or Run Flat tires that have experienced a loss of
pressure should be replaced immediately with another Run Flat tire of
identical size and service description (Load Index and Speed Symbol).
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles (80 km) at 50 mph
(80 km/h) after a rapid loss of inflation pressure. This rapid loss of
inflation is referred to as the Run Flat mode. A Run Flat mode occurs
when the tire inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited driving capabilities
and needs to be replaced immediately. A Run Flat tire is not repairable.
It is not recommended driving a vehicle loaded at full capacity or to tow
a trailer while a tire is in the run flat mode.
See the tire pressure monitoring section for more information.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not spin your
vehicle’s wheels above 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emergency” in your
Owner ’s Manual for further information.
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Life Of Tire
The service life of a tire is dependent upon varying factors including, but
not limited to:
•Driving style.
• Tire pressure - Improper cold tire inflation pressures can cause uneven
wear patterns to develop across the tire tread. These abnormal wear
patterns will reduce tread life, resulting in the need for earlier tire
replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or higher, and
Summer tires typically have a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is highly recommended.
WARNING!
Tires and the spare tire should be replaced after six years, regardless
of the remaining tread. Failure to follow this warning can result in
sudden tire failure. You could lose control and have a collision
resulting in serious injury or death.
Keep dismounted tires in a cool, dry place with as little exposure to light
as possible. Protect tires from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of many characteristics.
They should be inspected regularly for wear and correct cold tire
inflation pressures. The manufacturer strongly recommends that you use
tires equivalent to the originals in size, quality and performance when
replacement is needed. Refer to the paragraph on “Tread Wear Indica-
tors” in this section. Refer to the Tire and Loading Information placard or
the Vehicle Certification Label for the size designation of your tire. The
Load Index and Speed Symbol for your tire will be found on the original
equipment tire sidewall.
See the Tire Sizing Chart example found in the “Tire Safety Information”
section of this manual for more information relating to the Load Index
and Speed Symbol of a tire.
It is recommended to replace the two front tires or two rear tires as a pair.
Replacing just one tire can seriously affect your vehicle’s handling. If you
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authorized tire dealer for recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on ice, skid and traction
capability on wet or dry surfaces may be poorer than that of non-studded
tires. Some states prohibit studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
NOTE:For vehicles equipped with Tire Service Kit instead of a spare tire,
please refer to “Tire Service Kit” in “In Case Of Emergency” in your
Owner ’s Manual for further information.
CAUTION!
Because of the reduced ground clearance, do not take your vehicle
through an automatic car wash with a compact or limited use
temporary spare installed. Damage to the vehicle may result.
Spare Tire Matching Original Equipped Tire And Wheel — If
Equipped
Your vehicle may be equipped with a spare tire and wheel equivalent in
look and function to the original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire may be used in the tire
rotation for your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency use only. You can identify
if your vehicle is equipped with a compact spare by looking at the spare
tire description on the Tire and Loading Information Placard located on
the driver ’s side door opening or on the sidewall of the tire. Compact
spare tire descriptions begin with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original equipment tire should be
repaired (or replaced) and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount a conventional tire on
the compact spare wheel, since the wheel is designed specifically for the
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DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by the Na-
tional Highway Traffic Safety Administration. The specific grade
rating assigned by the tire’s manufacturer in each category is shown
on the sidewall of the tires on your vehicle.
All passenger vehicle tires must conform to Federal safety require-
ments in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on the wear rate
of the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear
one and one-half times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from
the norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B, and C.
These grades represent the tire’s ability to stop on wet pavement, as
measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
WARNING!
The traction grade assigned to this tire is based on straight-ahead
braking traction tests, and does not include acceleration, corner-
ing, hydroplaning, or peak traction characteristics.
DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES23

TIRE WARRANTY
Tire Limited Warranty And Adjustment Policy
When a tire is removed from service due to a covered warranty condition
under a tire manufacturer ’s “Limited Warranty Program”, you may be
eligible for a free tire replacement or a comparable new tire on a
“prorated basis”.
Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation, intentional alteration, and misuse,
are excluded from the Limited Warranty Program. The Limited Warranty
Program expires when your tires either wear to a specified tread depth,
and/or after a period of time from the date of purchase, as stated in the
Tire Warranty in this manual.
NOTE:Refer to the Tire Warranty in this manual for specific information
relating to the tire manufacturer ’s limited warranty for the tires installed
on your vehicle. If you have any questions regarding the limited tire
warranty coverage, contact your local authorized dealer or your local
authorized tire dealer.
Disclaimer:
THE TIRE MANUFACTURER’S LIMITED WARRANTY PROGRAM,
THE DETAILS OF WHICH CAN BE FOUND IN THIS MANUAL, THE
TIRE MANUFACTURER’S WEBSITE OR AT ANY AUTHORIZED SER-
VICE CENTER ARE IN LIEU OF ALL OTHER REMEDIES OR WAR-
RANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE,
INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR MER-
CHANTABILITY. THE TIRE MANUFACTURER EXPRESSLY DIS-
CLAIMS LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL, LOSS OF REPUTATION, PUNITIVE OR ANY OTHER
DAMAGE, COST OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
WARNING!
Refer to the Owner ’s Manual online for complete warning informa-
tion that could prevent accidents, injuries and even deaths.
TIRE WARRANTY
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BFGOODRICH TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich brand passenger or light truck
tire, you are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential that
you also read and understand the safety and maintenance recommenda-
tions for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich brand passenger and light truck tires, used in normal service
on the vehicle on which they were originally fitted and in accordance
with the maintenance recommendations and safety warnings contained
in the attached owner ’s manual, are covered by this warranty against
defects in workmanship and materials for the life of the original usable
tread, or 6 years from the date of purchase, whichever occurs first. At that
time, all warranties, express or implied, expire. The life of the original
usable tread is the original tread down to the level of the tread wear
indicators - 2/32 nds of an inch (1.6 mm) of tread remaining. Date of
purchase is documented by new vehicle registration or tire sales invoice.
If no proof of purchase is available, coverage will be based on the date of
manufacture. Replacement will be made in accordance with the terms
and conditions described under “How Replacement Charges are Calcu-
lated”. Note: your vehicle manufacturer may provide additional tire
warranty coverage over and above what is provided by BFGoodrich.
Consult your vehicle owner ’s manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
•Road hazard injury (e.g., a cut, snag, bruise, impact damage or
puncture);
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair;
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•Misapplication, improper maintenance, racing, underinflation, overin-
flation or other abuse;
• Operation without a properly functioning low pressure warning
system, for Comp T/A® ZR SSS tires;
• Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as wheel misalignment, (a measured tread difference
of 2/32 nds of an inch (1.6 mm) or more across the tread on the same
tire);
• Accident, fire, chemical corrosion, tire alteration or vandalism;
• Flat spotting caused by improper storage or brake lock;
• The adding of liquid, solid or gaseous materials other than air, nitrogen
or carbon dioxide (for example, waterbase sealers or balancing
substances);
• Ozone or weather checking.
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger And Light Truck Tires Workmanship/Materials
A tire which becomes unserviceable due to a condition covered by this
workmanship and materials limited warranty will be replaced with a
comparable new BFGoodrich brand tire, free of charge, when 2/32 nds of
an inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whichever is more beneficial to you) and within 12 months of the date of
purchase. The cost of mounting and balancing the tire is included. Yo u
pay the cost of any other service charges and applicable taxes.
When more than 2/32 nds of an inch (1.6 mm) of the original tread has
been worn (or more than 25%, whichever is more beneficial to you) or
after 12 months from the date of purchase, you must pay the cost of a
comparable new BFGoodrich brand passenger or light truck replacement
tire on a pro rated basis. The retailer shall determine the charge by
multiplying the percentage of the original usable tread worn by the
current selling price at the adjustment location or the price on the current
BFGoodrich brand Base Price List, whichever is lower. This list is based
on a predetermined price intended to fairly represent the actual selling
price of the tire.
You pay the cost of mounting, balancing, and or any other service
charges and applicable taxes.
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WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty you must
present your tire(s), your vehicle, and your original invoice to a partici-
pating BFGoodrich brand tire retailer. BFGoodrich brand tire retailers are
listed in the yellow pages under “Tire Dealers-Retail”. Personal identifi-
cation (i.e. Driver ’s License, Credit Card, etc.) and vehicle registration
may be required.You pay any service charges for normal vehicle and
tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
loss of use of vehicle, inconvenience or incidental or consequential
damages.
Tires presented for claim remain the property of the consumer and
BFGoodrich brand accepts no responsibility for loss of, or damage to,
tires which are in the custody or control of a BFGoodrich tire retailer for
the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
available for further inspection. Tires accepted for claim become the
property of Michelin North America Inc.
No BFGoodrich brand representative, employee or retailer has the
authority to make or imply any representation, promise or agreement,
which in any way varies from the terms of this limited warranty. This
limited warranty applies only in the United States and Canada.
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information.
When service is required:
1. Contact a participating BFGoodrich tire retailer listed in your yellow pages.
2. If additional assistance is needed in locating a BFGoodrich retailer, please call or write to Consumer Relations as listed on page 43.
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