tow DODGE DURANGO 2020 Vehicle Warranty

STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to
thoroughly clean your tires with a tire brush, soap, and water to remove
any dirt, salt, and brake dust from the tires. If you are storing your tires
still mounted on the wheels, use a wheel brush and approved wheel
cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while
storing your tires. Tire compounds are made to resist weather cracking
and ozone damage. Place each clean and dry tire in an airtight plastic bag
and seal the bag with tape to help reduce oil evaporation. Store your tires
out of direct sunlight and somewhere that is well shielded from the
elements, like a climate-controlled room or dry basement. Storing the
tires in a garage or shed usually exposes the tires to a wide range of
temperatures as well as precipitation and humidity. Keep the tires away
from sources that emit ozone like electric motors that use contact brushes,
furnaces, sump pumps, etc. Although tires will still age regardless of how
they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
WARNING!
Operating your vehicle in excess of the posted speed limit or the
maximum speed allotted by driving conditions has the potential to
be dangerous. Higher driving speeds create excessive heat buildup
in a tire, leading to a possible tire failure.
TIRE SPINNING
WARNING!
Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or
wet grass can be potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h (35 mph) can be capable of
disintegrating a tire with explosive force. In some circumstances, a
tire may be spinning at twice the speed displayed on the
speedometer. This can cause serious injury or death to you, a
passenger, or bystander. Never spin a tire above 55 km/h (35 mph).
FALKEN TIRE CORPORATION
101

CountryCompany AddressTelephone Number
POLAND Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
QATAR International Tire Centre P.O. BOX 51, DOHA, QATAR +974 40157001
SAUDI ARABIA Al Howail GroupP.O. Box 7580, Damman
31472, SAUDI ARABIA +966 3 8091796
SOUTH AFRICA Stamford Tyres (Africa) (Pty)
Ltd 8 Ferrule Avenue, Montague
Gardens, 7441 Cape Town, SOUTH AFRICA +27 21 790 1302
SPAIN Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
TURKEY Abudulkadir Özcan Otomoti Kazım karabekir Cad. Özcan
Plaza No:124, 06060 Dişkapı,
Ankara, TURKEY +90 0312 3093030
UAE Wolfe Tyres Batteries and
Accessories LLC P.O. BOX 325, AL Gurg Tower
No:1, Baniyas Road, Deira Creek, Dubai- UAE + +971 4 3378731
UNITED STATES Sumitomo Rubber North
America, Inc. 8656 Haven Avenue, Rancho
Cucamonga, CA 91730, USA +1 800 723 2553
YEMEN Bin Sharaf Tire Trading Ring Road, Sana’a,
REPUBLIC OF YEMEN +967 1265300
FALKEN TIRE CORPORATION
11 3

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACE-
MENT TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights and you may also have other
rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Goodyear orDunlop service facility. Tires replaced on an adjustment basis become
the property of The Goodyear Tire & Rubber Company or Goodyear
Canada Inc.
2. You must pay for taxes and any additional services you order at the time of adjustment plus any additional service that may be unique to
your application, e.g., Tire Pressure Monitoring System.
3. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop service facility. The form must be
filled out completely and signed, where you the owner or your
authorized agent presented the tire for adjustment. You must go to an
authorized Goodyear or Dunlop outlet for replacement tires and all
warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
•TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
MISAPPLICATION. Follow the vehicle owner ’s manual or tire plac-
ard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAIN-
TENANCE. Tires should be inspected regularly by a qualified techni-
cian for signs of damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS. See Rubber Manu-
facturers Association (RMA) established repair procedures at
www.rma.organd/or go towww.goodyear.comfor information on
proper repair procedures.
GOODYEAR DUNLOP TIRES
127

HANKOOK TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER
CAR & LIGHT TRUCK TIRES INCLUDING TEMPORARY TIRES
WHAT IS COVERED AND FOR HOW LONG
Hankook warrants that a tire manufactured by Hankook and equipped
originally on the vehicle is free from defects in materials or workmanship
in normal use for the life of the original usable tread. The life of the
original usable tread ends when the tire tread has been worn down with
only 1.6 mm (2/32 nds inch) remaining, at which point the tire is
considered to be fully worn out.
PASSENGER CAR AND LIGHT TRUCK TIRES
s
äFree
replacement
If
Hankook
Radial
Passenger
&
Light
Truck
Tires
fail
as
a
result
of
defect
in
material
and/or
workmanship
within
the
first
25%
of
treadwear,
the
tire
will
be
replaced
with
a
new,
comparable
Hankook
Tire
at
no
charge
including
mounting
and
balancing
charges.
t
ä Pro
rated
replacement
Tires
not
qualifying
for
free
replacement
will
be
allowed
a
credit
toward
purchase
of
a
new,
comparable
Hankook
Tire


based
upon
the
amount
of
tread
actually
worn.
The
cost
of
mounting,
balancing
and
any
other
service
charges
or
applicable
taxes
shall
be
paid
by
the
user.
Otherwise
adjustment
for
compensation
will
be
made
on
a
prorata
basis
calculated
by
multiplying
the
actual
current
dealer
selling
price
by
the
percentage
of
remaining
usable
tread
depth.
HANKOOK TEMPORARY TIRE
1. A Temporary tire weighs less and provides more trunk storage space
than a conventional tire. To conserve tire tread life, temporary tire
should be returned to the trunk as soon as it is convenient to have your
standard tire repaired or replaced.
HANKOOK TIRES
139

2. After the first 2/32of the original usable tread, a credit percentage
will be given toward the purchase price of a comparable new Kumho
or Marshal tire effective at the time of adjustment Applicable taxes on
the new tire and costs of mounting and balancing service are payable
by the owner.
To obtain the credit percentage, please refer to Adjustment Credit
Percentage Table or utilize the following example:
R.T.D.: Remaining Tread Depth
O.T.D.: Original Tread Depth
If R.T.D. = 5 and O.T.D. = 10, the calculation is (5-2:r emaining
useable tread depth) ÷ (10-2:original useable tread depth)= 38%
3. Temporary Spare Tire During the first 1/32 of the original usable tread, Kumho will replace
such temporary tire with a comparable new Kumho temporary tire
free of charge. After the first 1/32 of the original usable tread, but less
than 2/32, a credit of 50% towards a comparable new Kumho
temporary tire will be given. Applicable taxes and costs of mounting
and balancing and any other service charges are payable by the owner.
4. Adjustment on ride complaint or out-of-round is allowed only during the first 2/32 of the original tread depth.
KUMHO TIRES
146

II. LIMITED TREAD WEAR WARRANTY
FOR PASSENGER RADIAL TIRES:
PatternMileage
CoveragePattern
Mileage
Coverage
KU27 60,000 MILES KH16 60,000 MILES
KR26 40,000 MILES KR21 85.000 MILES
PA31 50,000 MILES KU22-II 40,000 MILES
TA31 60,000 MILES TA71 60,000 MlLES
(Available 3rd
Quarter 2015)
TA11 75.000 MlLES
(Available 3rd
Quarter 2015)
FOR LIGHT TRUCK TIRES:
Pattern Mileage
CoveragePattern
Mileage
Coverage
KL21 60,000 MILES KL33 60,000 MILES
AT51 55,000 MILES (P-Metric Only) (Available 3rd
Quarter 2015)
Neither Kumho Tire U.S.A., Inc., nor any other tire manufacturer, can
guarantae you’ll receive a certain number of miles from any given tire.
Driving habits, driving conditions, road conditions and vehicle mainte-
nance all play a vital role in the tread life of a tire. However, if a tire does
not reach the warranted mileage, and the original owner of the tires has
complied with the terms and conditions of the Limited Tread Wear
Warranty, KUMHO will replace the tires as follows:
s
ä If
tread
has
worn
down
to
the
tread
wear
indicators
(2/32
nds
tread
depth)
within
72
months
from
the
date
of
purchase
(or
manufacturer)
or
does
not
deliver
the
warranted
miles
of
normal
passenger
use,
whichever
comes
first,
Kumho
Tire
U.S.A.,
Inc.
will
make
an
allow-
ance
for
unused
service
towards
a
comparable
new
tire,
pro-rated
on
warranted
miles.
t
ä The
replacement
allowance
will
be
calculated
by
percentage
of
the
warranted
miles
not
received
multiplied
to
the
predetermined
adjust-
ment
price
of
the
tire
at
the
time
and
place
of
the
adjustment.
KUMHO TIRES
150

V. CASING CREDIT
1. Casing of KUMHO radial commercial truck tires are warranted toremain serviceable through the second retreaded life for 66 months
from the date of manufacture.
2. KLS02a, KLD01a, and KLT02e casing warranty is valid through the second retreaded life for 72 months from the date of manufacture.
3. If an examination by KUMHO shows that a casing of a KUMHO radial truck tire delivers unsatisfactory service due to factors within the
manufacturer ’s control, KUMHO will give a credit toward the pur-
chase price of a comparable new KUMHO tire in the amount indicated
in the Casing Credit table.
Tire Size Casing Value
8.25R15, 7.50R16, 8R17.5 $30.00
215/75R17.5, 235/75R17.5 $30.00
225/70R19.5, 245/70R19.5 $30.00
265/70R19.5, 285/70R19.5 $30.00
8.25R16 $35.00
255/70R22.5 $50.00
9.00R20, 10R22.5 $60.00
10.00R20, 295/80R22.5 $80.00
11.00R20, 12.00R20 $90.00
10.00R22, 11.00R22, 12.00R24 $90.00
11R22.5, 295/75R22.5 $95.00
11R24.5, 285/75R24.5 $95.00
12R22.5, 315/80R22.5 $100.00
385/65R22.5, 425/65R22.5,
445/65R22.5 $100.00
4. Radial truck tires used in mining service are not eligible under this
program.
VI. REPLACEMENT WARRANTY
If you receive a replacement tire under this warranty, it will be covered by
the manufacturer ’s warranty and the supplemental limited mileage
warranty that Kumho Tire U.S.A., Inc., than gives on that tire.
THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY KUMHO
APPLICABLE TO KUMHO/MARSHAL REPLACEMENT TIRES.
KUMHO DOES NOT MAKE ANY OTHER EXPRESS WARRANTY
KUMHO TIRES
154

CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or
the vehicle may pull toward the side of the failed tire. If possible, step on
the accelerator momentarily to maintain forward momentum and ensure
vehicle control. It is most important that you DO NOT BRAKE OR
ABRUPTLY TURN THE STEERING WHEEL. Slowly remove your foot
from the accelerator and hold the steering wheel firmly while steering to
remain in your lane. Once the vehicle has slowed and is fully under
control, apply the brakes gently; safely pull over to the shoulder and
come to a stop. Inspect the tires. If one or more looks flat or low, shows
detachment or other damage, remove tire assembly and replace it with a
properly inflated spare. Bumps or bulges may indicate detachment
within the tire body and require inspection by a qualified tire technician.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in sudden
tire destruction. If tires are supplied as original equipment, refer to the
tire decal on the vehicle (check vehicle and/or vehicle owner ’s manual
for decal location) for the recommended operating pressures. For replace-
ment tires, the correct inflation pressure will be provided by your tire
retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum. However,
do not exceed the maximum pressure rating indicated on the tire
sidewall.
SELF-SUPPORTING TIRES. ZERO PRESSURE (ZP) TIRES, AND PAX
SYSTEM TIRES, AT LOW OR ZERO AIR PRESSURE
The handling characteristics of a vehicle with a deflated PAX System tire
or Self- Supporting Zero Pressure (ZP) tire (whether front or rear) are not
the same as those of a vehicle with normally inflated tires. Avoid high
speeds and hard cornering whenever a low pressure warning is acti-
vated.
MICHELIN
167

DO NOT OVERLOAD - DRIVING ON ANY OVERLOADED TIRE IS
DANGEROUS
The maximum load rating of your tires is molded on the tire sidewall. Do
not exceed this rating. Follow the loading instructions of the manufac-
turer of your vehicle and this will ensure that your tires are not
overloaded. Tires which are loaded beyond their maximum allowable
loads for the particular application will build up excessive heat that may
result in sudden tire destruction.
Do not exceed the gross axle weight rating for any axle on your vehicle.
TRAILER TOWING
If you anticipate towing a trailer, you should visit any Michelin tire
retailer for advice concerning the correct size tire and pressures. Tire size
and pressures will depend upon the type and size of trailer and hitch
utilized, but in no case must the maximum cold inflation pressure or tire
load rating be exceeded. Check the tire decal and the owner ’s manual
supplied by the manufacturer of your vehicle for further recommenda-
tions on trailer towing.
MICHELIN® PAX® System Tires/Self-Supporting Zero Pressure (ZP)
Tires and Trailer Towing
Operation of Pax or ZP tires at low or zero air pressure with a trailer in
tow, is dangerous and is not recommended. If the low pressure warning
indicator is activated when a trailer is in tow, stop, disconnect the trailer,
and do not continue to tow the trailer until the tire has been repaired and
re-inflated to the proper air pressure. If the tire cannot be repaired, it must
be replaced with a new full size, PAX/ZP tire, and inflated to the proper
air pressure, before the trailer can be safely towed again.
WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR
SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES.
CHECK HOW YOUR TIRES ARE WEARING AT LEAST ONCE EACH
MONTH
If your tires are wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect excessive
vibration, your vehicle may be out of alignment or balance. These
conditions not only shorten the life of your tires but adversely affect the
handling characteristics of your vehicle, which could be dangerous. If
you detect irregular wear or vibration, have your alignment and balance
MICHELIN176