wheel DODGE DURANGO 2021 Service Manual

150STARTING AND OPERATING
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized by
the ITBM, braking functions will not be
available), the GAIN setting will illuminate and
the correct type of trailer must be selected
from the instrument cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the
screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake
Type appears on the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph
(30–40 km/h) and squeeze the manual brake
control lever completely. 9. If the trailer wheels lockup (indicated by
squealing tires), reduce the GAIN setting; if the
trailer wheels turn freely, increase the GAIN
setting.
Repeat steps 8 and 9 until the GAIN setting is at a
point just below trailer wheel lockup. If towing a
heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed when a
malfunction is determined in the trailer
connection, trailer brake control, or on the trailer
Ú page 83.
NOTE:
An aftermarket controller may be available for
use with trailers with air or EOH trailer brake
systems. To determine the type of brakes on
your trailer and the availability of controllers,
check with your trailer manufacturer or dealer.
Removal of the ITBM will cause errors and it
may cause damage to the electrical system and
electronic modules of the vehicle. See an autho -
rized dealer if an aftermarket module is to be
installed.
WARNING!
Connecting a trailer that is not compatible with
the ITBM system may result in reduced or
complete loss of trailer braking. There may be an
increase in stopping distance or trailer instability
which could result in personal injury.
CAUTION!
Connecting a trailer that is not compatible with
the ITBM system may result in reduced or
complete loss of trailer braking. There may be an
increase in stopping distance or trailer instability
which could result in damage to your vehicle,
trailer, or other property.

21_WD_OM_EN_USC_t.book Page 150

STARTING AND OPERATING153
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow appli -
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
A flat tow electric power steering enable kit is
available for increased flat tow performance,
contact an authorized dealer for further details.
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:
1. Properly secure the dolly to the tow vehicle,
following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
Towing Condition Wheels OFF The
Ground Rear-Wheel
Drive Models All-Wheel Drive Models With Single-Speed
Transfer Case All-Wheel Drive Models With Two-Speed
Transfer Case
Flat Tow NONENOT ALLOWED NOT ALLOWED
See Instructions:
Transmission In PARK
Transfer Case In N (Neutral)
Tow In Forward Direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALLOK OK OK4

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154STARTING AND OPERATING
(Continued)
6. Install a suitable clamping device, designed for
towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(S
INGLE-SPEED TRANSFER CASE)
Recreational towing is not allowed. These models
do not have a N (Neutral) position in the transfer
case.
NOTE:This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(T
WO-SPEED TRANSFER CASE)
The transfer case must be shifted into N (Neutral)
and the transmission must be in PARK for
recreational towing. The N (Neutral) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case N
(Neutral) can take place with the selector switch in
any mode position.
Shifting Into N (Neutral)
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmission
and/or transfer case damage. Tow with all
four wheels either ON the ground, or OFF the
ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
The transmission must be in PARK for recre -
ational towing.
Before recreational towing, be certain that the
transfer case is fully in N (Neutral)
Ú page 154. Otherwise, internal damage will
result.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
CAUTION!

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STARTING AND OPERATING155
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for four seconds. The light behind the N
symbol will blink, indicating shift in progress.
The light will stop blinking (stay on solid) when
the shift to N (Neutral) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.

N (Neutral) Button
5. After the shift is completed and the N (Neutral)
light stays on, release the N (Neutral) button.
6. Shift the transmission into REVERSE or DRIVE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE START/
STOP button until the engine turns off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn the
ignition to the OFF mode.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in N (Neutral) and the engine
running. With the transfer case in N (Neutral)
ensure that the engine is OFF before shifting the
transmission into PARK.
4

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STARTING AND OPERATING157
OFF-ROAD DRIVING TIPS
When To Use 4WD Low — If Equipped
When off-road driving, shift to 4WD Low for
additional traction. This range should be limited to
extreme situations such as deep snow, mud, or
sand where additional low speed pulling power is
needed. Vehicle speeds in excess of 25 mph
(40 km/h) should be avoided when in 4WD Low.
Driving Through Water
Although your vehicle is capable of driving through
water, there are a number of precautions that
must be considered before entering the water. Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
If you must drive through water, try to determine
the depth and the bottom condition (and location
of any obstacles) prior to entering. Proceed with
caution and maintain a steady controlled speed
less than 5 mph (8 km/h) in deep water to
minimize wave effects.
Flowing Water
If the water is swift flowing and rising (as in storm
run-off), avoid crossing until the water level
recedes and/or the flow rate is reduced. If you
must cross flowing water avoid depths in excess of
9 inches (23 cm). The flowing water can erode the
streambed, causing your vehicle to sink into
deeper water. Determine exit point(s) that are
downstream of your entry point to allow for drifting. Standing Water
Avoid driving in standing water deeper than
20 inches (51 cm), and reduce speed
appropriately to minimize wave effects. Maximum
speed in 20 inches (51 cm) of water is less than
5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your
vehicle fluids and lubricants (engine oil,
transmission oil, axle, transfer case) to ensure the
fluids have not been contaminated. Contaminated
fluid (milky, foamy in appearance) should be
flushed/changed as soon as possible to prevent
component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for
additional control at slower speeds, shift the
transmission to a low gear and shift the transfer
case to AWD Low if necessary Ú
page 112. Only
shift into a lower gear to maintain forward motion.
Over-revving the engine can spin the wheels and
traction will be lost.
Avoid abrupt downshifts on icy or slippery roads,
because engine braking may cause skidding and
loss of control.
.
WARNING!
Do not drive in 4WD Low on dry pavement;
driveline damage may result. 4WD Low locks
front and rear drivelines together and does not
allow for differential action between the front to
rear driveshafts. Driving in 4WD Low on
pavement will cause driveline binding; use only
on wet or slippery surfaces.
CAUTION!
When driving through water, do not exceed
5 mph (8 km/h). Always check water depth
before entering as a precaution, and check all
fluids afterward. Driving through water may
cause damage not covered by the New Vehicle
Limited Warranty.
4

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MULTIMEDIA163
Safety & Driving Assistance
After pressing the Safety & Driving Assistance button on the touchscreen, the following settings will be available:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Automatic Emergency BrakingThis setting will take you to the selectable options for “Forward Collision
Warning (FCW)” and “Forward Collision Warning Sensitivity”.
Forward Collision Warning This setting will turn the Forward Collision Warning system on or off. The “Off”
setting will deactivate the FCW system. The “Warning Only” setting will provide
only an audible chime when a collision is detected. The “Warning + Active
Braking” setting will provide an audible chime and apply some brake pressure
when a collision is detected.
Forward Collision Warning Sensitivity This setting will change the distance at which the Forward Collision Warning
alert sounds. The “Medium” setting will have the FCW system signal when an
object is in view, and the possibility of a collision is detected. The “Near”
setting will have the FCW system signal when the object is closer to the
vehicle. The “Far” setting will have the FCW system signal when an object is at
a far distance from the vehicle.
LaneSense Warning This setting will change the distance at which the steering wheel will provide
lane departure feedback. The available settings are “Early”, “Medium”,
and “Late”.
5

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164MULTIMEDIA
LaneSense Strength This setting will change the strength of the steering wheel feedback during a
lane departure. The available settings are “Low”, “Medium”, and “High”.
ParkSense This setting will change the type of ParkSense alert when a close object is
detected and provide both an audible chime and a visual display.
Front ParkSense Volume This setting adjusts the volume of the Front ParkSense system. The available
settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available
settings are “Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turn the Rear ParkSense Braking Assist on or off.
Blind Spot Alert This setting will change the type of alert provided when an object is detected
in a vehicle’s blind spot. The “Off” setting will turn off Blind Spot Alert. The
“Lights” setting will activate the Blind Spot Alert lights on the outside mirrors.
The “Lights & Chime” setting will activate both the lights on the outside
mirrors and an audible chime.
Electric Power Steering This setting will change the Electric Power Steering setting to “Normal”,”
Sport”, or “Comfort”.
ParkView Backup Camera Delay This setting will add a timed delay to the ParkView Backup Camera when
shifting out of REVERSE.
ParkView Backup Camera Active Guidelines This setting will turn the ParkView Backup Camera Active Guidelines on or off.
Hill Start Assist This setting will turn the Hill Start Assist system on or off.
Setting Name Description

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172MULTIMEDIA
Seats & Comfort/Auto-On Comfort
Passive Entry This setting will allow you to turn the Passive Entry feature (Keyless Enter ‘n
Go™) on or off.
Personal Settings Linked to Key Fob This setting will recall preset radio stations and driver seat position that have
been linked to the key fob.
Power Liftgate Alert This setting will chime an audible alert when the power liftgate is raising or
lowering. Selectable settings are “On” and “Off”.
Setting Name
Description
When Seats & Comfort/Auto-On Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems when
remote start has been activated or the vehicle has been started.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Easy Exit SeatsThis setting will automatically move the driver seat rearward when the engine
is shut off. The available settings are “On” and “Off”.
Auto-On Driver Heated/Ventilated Seat & Heated Steering Wheel With Vehicle Start This setting will activate the vehicle’s comfort systems and heated seats
(if equipped) or heated steering wheel (if equipped) when the vehicle is
remote started or ignition is started. The “Off” setting will not activate the
comfort systems. The “Remote Start” setting will only activate the comfort
systems when using Remote Start. The “All Start” setting will activate the
comfort systems whenever the vehicle is started. If equipped, the only
selectable option will be “With Vehicle Start”.

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178MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS
The Remote Sound System controls are located on
the rear surface of the steering wheel. Reach
behind the wheel to access the switches.

Steering Wheel Audio Controls

The right-hand control is a rocker-type switch with
a push button in the center and controls the
volume and mode of the sound system. Pushing
the top of the rocker switch increases the volume,
and pushing the bottom of the rocker switch
decreases the volume.
Pushing the center button makes the radio
switch between the various modes available
(AM/FM/SXM or Media, etc.)
The left-hand control is a rocker-type switch with a
push button in the center. The function of the
left-hand control is different depending on which
mode you are in. The following describes the left-hand control
operation in each mode.RADIO OPERATION
Pushing the top of the switch will “Seek” up for the
next listenable station, and pushing the bottom of
the switch will “Seek” down for the next listenable
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
MEDIA MODE
Pushing the top of the switch once goes to the next
track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track, or
to the beginning of the previous track if it is within
eight seconds after the current track begins to
play.
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED
Your Rear Seat Entertainment (RSE) System plays
your favorite CDs, DVDs or Blu-ray™ Discs. You can
also listen to audio over the wireless headphones,
or plug and play a variety of video games or audio
devices.
GETTING STARTED
Lift the LCD screen located in the rear of the
front seats.

RSE System Screen

Place the ignition in the ON/RUN or ACC
position.
If equipped with a Blu-ray™ disc player, the icon
will be present on the player.
Turn on the Rear Seat Entertainment system
by pushing the power button on the remote
control.

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189
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability and
brake performance under most braking conditions.
The system automatically prevents wheel lock, and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that
the ABS is working properly each time the vehicle
is started and driven. During this self-check, you
may hear a slight clicking sound as well as some
related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are beginning
to lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic stops
may increase the likelihood of ABS activation(s).
You also may experience the following normal
characteristics when the ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the stop).
Brake pedal pulsations.
A slight drop of the brake pedal at the end of
the stop.The ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.
Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may
stay on for as long as four seconds.
If the ABS Warning Light remains on or comes on
while driving, it indicates that the anti-lock portion
of the brake system is not functioning and that
service is required. However, the conventional
brake system will continue to operate normally if
the ABS Warning Light is on.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to interfer
-
ence caused by improperly installed or high
output radio transmitting equipment. This
interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by qual -
ified professionals.
Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or hydro -
planing.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!
6

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