DODGE DURANGO 2021 Vehicle Warranty

HANKOOK TIRES
140
FOR SERVICE ASSISTANCE OR INFORMATION
USA
Hankook Tire America
333 Commerce St, Suit 600, Nashville, TN 37201 Toll Free 1-800-HANKOOK (426-5665)
C
ANADA
C

orporate Headquarters
30 Resolution Dr., Brampton, Ontario L6W 0-A3 1–905-463-9502 T
oll Free 1–800-843-7709

KUMHO TIRES
141
KUMHO TIRES
Kumho And Marshal Brand Limited Warranty
Congratulations! You have just
purchased high quality tires
fr
om Kumho Tire USA Inc. This
limited warranty covers the
KUMHO and Marshal brand of passenger and light truck tires.
I. WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THIS
WA
RRANTY
Kumho Tire USA Inc., 10299 6th Street, Rancho Cucamonga,
Ca
lifornia 91730, warrants to the original consumer purchaser that all
KUMHO replacement radial tires either directly or through an
authorized KUMHO dealer, and which are mounted on cars within
the USA, and becomes unserviceable for any reason within the
manufacturer’s control, such tire will be replaced with an equivalent
KUMHO tire.
WHAT IS COVERED BY THE WARRANTY AND HOW LONG
Should any tire manufactured by Kumho Tire Co., Inc. covered by this
wa
rranty become unserviceable due to a material or workmanship
condition during its useable tread life (more than 2/32" remaining
tread) before six years from the date of manufacture or purchase date
supported with proof of purchase for every passenger and light truck
tire (whichever comes first), and before five years (six years for
KLS02e, KLD01e, and KLT02e patterns) from the date of manufacture
or purchase date for commercial truck tires (whichever comes first),
KUMHO will do either of the following:
1. D uring the first 2/32" of the original usable tread, Kumho will
r
eplace such tire with a comparable new KUMHO or Marshal tire
free of charge. Applicable taxes on the new tire and costs of
mounting and balancing and any other service charges are payable
by the owner.
2. After the first 2/32" of the original usable tread, a credit percentage
w
ill be given toward the purchase price of a comparable new
Kumho or Marshal tire effective at the time of adjustment Appli -
cable taxes on the new tire and costs of mounting and balancing
se
rvice are payable by the owner.

KUMHO TIRES
142
To obtain the credit percentage, please refer to Adjustment Credit
Percentage Table or utilize the following example:
R.T.D.: Remaining Tread Depth
O.T.D.: Original Tread Depth
If R.T.D. = 5 and O.T.D. = 10, the calculation is (5 - 2 : remaining
us
eable tread depth) ÷ (10 - 2 : original useable tread depth)= 38%
3. Temporary Spare Tire D
uring the first 1/32" of the original usable tread, Kumho will re -
place such temporary tire with a comparable new Kumho tempo -
rary tire free of charge. After the first 1/32" of the original usable
tr
ead, but less than 2/32", a credit of 50% towards a comparable
new Kumho temporary tire will be given. Applicable taxes and
costs of mounting and balancing and any other service charges are
payable by the owner.
4. Adjustment on ride complaint or out-of-round is allowed only
d
uring the first 2/32" of the original tread depth.

KUMHO TIRES
143
Adjustment Credit Percentage Based on Remaining Tread Depth
The authorized KUMHO or Marshal dealer will determine the
a d

justment cost by multiplying the percentage of the original usable
tread worn by the current KUMHO or Marshal dealer’s price list in
effect at the time of adjustment.
WHAT IS NOT COVERED BY THE WARRANTY
1. This limited warranty is applicable only in the United States, and
a
ny tires used or equipped on a vehicle registered or operated
outside the US are not covered by this warranty.
2. Tires branded or marked "Non-Adjustable (NA) or Blemished
(
Blem) or DOT/Serial numbers previously cut will not be adjusted.
3. Any tire worn beyond the wear bars (less than 2/32" remaining
t
read).

KUMHO TIRES
144
4. The cost of applicable taxes and mounting and balancing and any
other service charges.
5. Tire damage or irregular wear due to: 1
. Road hazard, including puncture, cut, impact break, bulge,
s
nag, stone drill, collision.
2. Continued use while run flat or under acute under-inflation.
3
. Improper use or operation, without limitation, improper infla -
t
ion pressure, overloading, use of an improper rim, tire/wheel
as
sembly imbalance or other vehicle condition, worn suspen -
sion components, improper mounting or de-mounting, misuse,
mi
sapplication, fire or other externally generated heat, water or
other material trapped inside the tire during mounting, tire
alteration, racing or competition purposes, improper inserting
of sealant, balance or filler materials.
4. Improper repair, or with repairs not conforming to the Rubber
M
anufacturers Association standards, or with section repairs,
or with self-vulcanizing plug only.
5. Failure to rotate the tire at least every 5,000
miles (8,047 km) as
ev
idenced by Kumho’s Mileage Warranty/Tire Rotation Card
(printed in this brochure) or vehicle misalignment.
6. Uneven or rapid wear which is caused by mechanical irregu -
l
arity in the vehicle such as misalignment, (a measured tread
di
fference of 2/32nds of an inch or more across the tread on the
same tire).
6. Ozone or weather cracking on tires over four (4) years from the
d
ate of manufacture.
7. Tires that have been recapped, or retreaded, regrooved.
8
. Ride disturbance (out-of-round, vibration, pulling, etc.) claims
s
ubmitted after the first 2/32" of tread wear.
9. Loss of time, or use, inconvenience, or any incidental or consequen -
t
ial damage.
10. Tires that have been modified by the addition or removal of mate -
r
ial or any tire intentionally altered to change its appearance.
11. Tires unserviceability caused by the tire operation in excess of tire/ w
heel manufacturers specifications and recommendations.

KUMHO TIRES
145
12. Tires that are misapplied due to insufficient speed rating, or under -
sized, or oversized tires.
13. Tires that have become unserviceable because chemical corrosion,
v
andalism, chains and flat spotting.
14. Tires involved in any racing-related activities.
1
5. This limited warranty applies only to the original purchaser and is
n
ontransferable.
OWNERS OBLIGATION:
In order to be eligible for KUMHO’s limited warranty program, the
ow
ner must:
1. Conform to all pertaining policies detailed herein.
2
. Present tire to any authorized KUMHO dealer for inspection along
w
ith a copy of their original purchase receipt. Dealer will inspect
tire in order to identify whether or not it qualifies for warranty
based on the policies detailed herein.
3. Pay the amounts due on a new tire, less the amount of credit
i
ncluding taxes, mounting and balancing charges and/or the cost
of other services ordered.
To locate an authorized KUMHO/Marshal dealer, use our web
ad
dress
www.kumhotireusa.com
or call (800) HI-KUMHO
1-800-445-8646.
OTHER RIGHTS:
This limited warranty gives the owner of KUMHO tires specific legal
ri
ghts and you may also have other rights, which vary from state to
state.

KUMHO TIRES
146
II. LIMITED TREAD WEAR WARRANTY
FOR PASSENGER RADIAL TIRES:
FOR LIGHT TRUCK TIRES:
Neither Kumho Tire USA, Inc., nor any other tire manufacturer, can
g u

arantae you’ll receive a certain number of miles from any given tire.
Driving habits, driving conditions, road conditions and vehicle
maintenance all play a vital role in the tread life of a tire. However, if
a tire does not reach the warranted mileage, and the original owner of
the tires has complied with the terms and conditions of the Limited
Tread Wear Warranty, KUMHO will replace the tires as follows:
1. If tread has worn down to the tread wear indicators (2/32 nds tread
depth) within 72 months from the date of purchase (or manufacturer)
o r

does not deliver the warranted miles of normal passenger use,
whichever comes first, Kumho Tire USA, Inc. will make an allowance
for unused service towards a comparable new tire, pro-rated on
warranted miles.
2. T he replacement allowance will be calculated by percentage of the
wa
rranted miles not received multiplied to the predetermined adjust -
ment price of the tire at the time and place of the adjustment.
3. Fo r original equipment tires on new vehicles, please reference separate

wa
rranty brochure in your vehicle’s glove box.
Pattern Mileage Coverage PatternMileage Coverage
KU27 60,000 MILES KH1660,000 MILES
KR26 40,000 MILES KR2185,000 MILES
PA31 50,000 MILES KU22-II40,000 MILES
TA31 60,000 MILES TA7160,000 MILES
( A

vailable 3rd
Quarter 2015)
TA11 75,000 MILES
( A

vailable 3rd
Quarter 2015)
Pattern Mileage Coverage PatternMileage Coverage
KL21 60,000 MILES KL3360,000 MILES
AT51 55,000 MILES (P-Metric Only) (Available 3rd
Q u

arter 2015)

KUMHO TIRES
147
ELIGIBILITY FOR LIMITED TREAD WEAR WARRANTY:
1. To make a claim, the owner must present the original customer
c
opy of KUMHO’s Mileage Warranty Card (printed in this
brochure), which records the date of purchase, name of purchaser,
original mileage and identification of the vehicle to an authorized
KUMHO dealer.

KUMHO TIRES
148
2. This limited tread wear warranty applies only to the original owner
and is non-transferable.
3. Applicable taxes and costs of mounting and balancing and any
o
ther service charges are payable by the owner.
4. The owner must rotate the tires every 5,000
miles.
5. The following are exclusions to the Limited Tread Wear Warranty: •
Tires branded "NA", "Blem", etc.
•
Tires exhibiting uneven or rapid wear which is caused by
m
echanical irregularity in the vehicle such as misalignment, (a
measured tread difference of 2/32nds of an inch or more across
the tread on the same tire).
• Tires worn-out or damaged due to: I
mproper inflation, improper mounting, uneven wear, over -
loading or off-road driving, run flat or racing, accident, fire or
ch
emicals, use on RV or commercial vehicle, vandalism or gross
abuse, defective mechanical condition of vehicle, road hazard
damage (e.g., irreparable cut, puncture, snag, bruise or impact
break) and lack of tire rotation.
• Original equipment tires on new vehicles.
6

. For staggered/split fitment applications (different size tires on the
f
ront and rear axles), Kumho Tire will cover half the number of
miles of the standard mileage warranty since these tires cannot be
rotated as recommended by Kumho.
III. ROAD HAZARD PROTECTION
Every KR21/ KU39/ KU27/ KU22 II/ KU31/ TA31/ TA11 steel
be
lted radial passenger tire that has bean irreparably damaged due to
a normal road hazard conditions (e.g., irreparable cut, puncture, snag,
bruise or impact break) within the first 2/32" of the original tread
depth (O.T.D.) and within 12 months from the date of purchase, will
be

replaced free of charge with an equivalent KUMHO tire. To be
eligible, you must present your original invoice showing date of
purchase. Tires not within 2/32" of the O.T.D. will not be issued a
pro-rated credit. Tires that reflect damage due to continued run flat or
acute underinflation are excluded.

KUMHO TIRES
149
IV. 30-DAY SATISFACTION GUARANTEED TRIAL WARRANTY
Kumho Tire’s 30-Day Satisfaction Guaranteed Trial Warranty covers
a
complete set of four Road Venture AT51 and Solus TA71 tires. If for
whatever reason you are not completely satisfied with your eligible
tires, simply return them to the dealer where they were purchased for
replacement.
Limitations and Requirements
• This trial warranty only applies to the original purchaser of a set of
f
our eligible tires returned within 30 days from the date of purchase
and is non-transferable; any return of less than a full set of tires will
not be accepted. Original purchaser must present their original sales
receipt/invoice to their selling dealer at the time of replacement.
• Tires must be returned undamaged. Tires exhibiting road hazard,
m
ounting damage, vehicle mechanical-related problems, repairs,
improper inflation, vandalism, run flat, racing or any tires removed
from the original vehicle are excluded from this trial warranty.
• Original purchaser pays the amounts due on a new replacement
t
ire, less the amount of credit, including applicable taxes, mounting
and balancing charges and/or the cost of other services ordered.
• Tires measuring more than 1/32" of tread wear from original tread
d
epth are excluded from trial warranty.
NEW ON REAR/ROTATION RECOMMENDATION
1. Replacement of two tires: Kumho Tire recommends replacing all
f
our tires at the same time. However, when only two tires are
replaced, the new tires should be put on the rear. The newer tires,
with deeper tread, may provide better grip and water evacuation
in wet driving conditions.
2. Tire Rotations: Owners must continue to rotate tires in accordance
t
o their vehicle owner’s manual or every 5,000 miles. Side-to-side
ro

tation on "new on rear; two-tire replacements" fitments will be
acceptable.
V. CASING CREDIT
1. Casing of KUMHO radial commercial truck tires are warranted to
r
emain serviceable through the second retreaded life for 66 months
fr

om the date of manufacture.
2. KLS02a, KLD01a, and KLT02e casing warranty is valid through the
s
econd retreaded life for 72 months from the date of manufacture.