mileage DODGE DURANGO 2021 Vehicle Warranty

MICHELIN®
155
MICHELIN®
Original Equipment Passenger & Light Truck Tire Owner’s Manual
& Limited Warranty
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WA
RRANTY
ABOUT THIS WARRANTY
As the original purchaser of a Michelin® passenger or light truck tire,
yo
u are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the
terms and conditions of this warranty, please read it carefully. It is
essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
Limited Mileage Warranty:
Michelin® passenger and light truck tires – replacement and original
eq
uipment – are covered by a limited mileage warranty (hereafter
referred to as limited warranty for treadwear). For the mileage
warranty associated with each tire line, please see your Michelin® tire
retailer – or visit us at
www.michelinman.com/home
.
Certain conditions and limitations apply. Mileage warranties vary by
ti
re line and certain exclusions may apply.
Self-Supporting Tires
Zero Pressure (ZP)
As the purchaser of a Michelin® Self-Supporting Zero Pressure (ZP)
pa
ssenger tire, mounted on a vehicle approved for ZP tires, equipped
with a properly operating low tire pressure warning system, you are
covered by this warranty. Please pay close attention to the Owner’s
Manual part of this booklet since it provides specific safety and
maintenance information for your ZP tires.
Michelin® Self-Supporting Zero Pressure (ZP) tires are part of a very
so
phisticated system which is designed to provide a very simple
benefit: Peace of Mind. With these tires, you can maneuver the vehicle
up to 50 miles (80 kilometers) at 55 mph (90 km/h), unless otherwise
sp

ecified in your vehicle owner’s manual, even though the tire has lost
all air! That means time to exit from the highway and get to a place
where the tire can be inspected, replaced, or possibly returned to

MICHELIN®
157

NOTE:

your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by Michelin. Consult your
vehicle Owner’s Manual for further information.

NOTE:

Some Michelin® Self-Supporting Zero Pressure (ZP) tires can only be
mo
unted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
Treadwear – Mileage Warranty Coverage for Michelin® Passenger
an
d Light Truck Tires
Michelin® passenger and light truck tires are covered by a
ma
nufacturer’s limited warranty for treadwear. For the mileage
warranty associated with a specific tire line, please see your
Michelin® tire retailer or visit us at
www.michelinman.com/home
.
Some vehicles come from the vehicle manufacturer with “split
fi
tments” – meaning different size tires on the front and rear axles.
Because these tires cannot be rotated as recommended by Michelin®,
the mileage warranty on each rear tire will cover half the number of
miles as the standard mileage warranty for that particular tire design.
Michelin® Self-Supporting Zero Pressure (ZP) tires have the same
mileage warranty as the standard tire line of which they are a part, up
to but not exceeding 30,000 miles. DOT-approved competition tires
(e

.g., Michelin® Pilot® Sport Cup tires) are excluded from any
mileage warranty. Michelin® Winter tires must be used during winter
months only, defined as a period beginning on or after September 1st
of a given year and ending no later than April 30th of the following
year. Michelin® winter tires require documentation of the timing of
the installation and removal of the tires each winter to maintain
coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles
fr
om a given tire. Driving habits, driving conditions, road conditions,
and vehicle maintenance all play a part in the tread life of a tire. If a
tire does not reach the warranted mileage, and the owner of the tires

MICHELIN®
159
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this
wo
rkmanship and materials limited warranty will be replaced with a
comparable new Michelin® tire, free of charge, when 2/32 nds of an
inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
wh

ichever is more beneficial to the user) and within 12 months of the
da

te of purchase. Mounting and balancing of the tire is included. You
pay the cost of any other service charges and applicable taxes. When
more than 2/32 nds of an inch (1.6 mm) of original tread has been
wo

rn (or more than 25%, whichever is more beneficial to the user) or
after 12 months from the date of purchase, you must pay the cost of a
co

mparable new Michelin® passenger or light truck replacement tire
on a pro rata basis. The retailer will determine the charge by
multiplying the percentage of the original usable tread worn, by the
current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for pro rata replacement, which wears
e v

enly across the tread, down to the tread wear indicators (2/32nds of
an inch tread remaining) within 6 years of the date of purchase, and
before delivering the warranted miles of service, will be replaced with
a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by
multiplying the percent of mileage received by the current actual
selling price at the adjustment location or the price of the tire in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other dealer services and applicable taxes. Tires which wear out
evenly before delivering the warranted mileage will be replaced on a
pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on
w
hich they were originally installed, and the tires have been used
only on that vehicle;

MICHELIN®
172
DO NOT OVERLOAD - DRIVING ON ANY OVERLOADED TIRE IS
DANGEROUS
The maximum load rating of your tires is molded on the tire sidewall.
Do
not exceed this rating. Follow the loading instructions of FCA US
LLC for your vehicle and this will ensure that your tires are not
overloaded. Tires which are loaded beyond their maximum allowable
loads for the particular application will build up excessive heat that
may result in sudden tire destruction.
Do not exceed the gross axle weight rating for any axle on your
ve
hicle.
TRAILER TOWING
If you anticipate towing a trailer, you should visit any Michelin® tire
re
tailer for advice concerning the correct size tire and pressures. Tire
size and pressures will depend upon the type and size of trailer and
hitch utilized, but in no case must the maximum cold inflation
pressure or tire load rating be exceeded. Check the tire decal and the
owner’s manual supplied by FCA US LLC for your vehicle for further
recommendations on trailer towing.
MICHELIN® PAX® System Tires/Self-Supporting Zero Pressure
(Z
P) Tires and Trailer Towing
Operation of Pax® or ZP tires at low or zero air pressure with a trailer
in
tow, is dangerous and is not recommended. If the low pressure
warning indicator is activated when a trailer is in tow, stop, disconnect
the trailer, and do not continue to tow the trailer until the tire has been
repaired and re-inflated to the proper air pressure. If the tire cannot be
repaired, it must be replaced with a new full size, PAX®/ZP tire, and
inflated to the proper air pressure, before the trailer can be safely
towed again.
WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT
FO
R SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES.
CHECK HOW YOUR TIRES ARE WEARING AT LEAST ONCE
EA
CH MONTH
If your tires are wearing unevenly, such as the inside shoulder of the
ti
re wearing faster than the rest of the tread, or if you detect excessive
vibration, your vehicle may be out of alignment or balance. These
conditions not only shorten the life of your tires but adversely affect
the handling characteristics of your vehicle, which could be
dangerous. If you detect irregular wear or vibration, have your

NEXEN TIRE
183
NEXEN TIRE
TOTAL COVERAGE WARRANTY™
(Effective February 1, 2016)

FOR STEEL BELTED RADIAL TIRES MANUFACTURED BY NEXEN
TI

RE

ABOUT NEXEN TOTAL COVERAGE WARRANTY
This limited warranty only applies to the original purchaser of new
re
placement tires sold by NEXEN TIRE USA (as below NEXEN TIRE),
and has been used on the same vehicle that it was originally installed
on.
This warranty applies to tires purchased after February 1st 2016. Tires
pu
rchased before February 1st 2016 are subject to the previous
published warranty.
The Nexen Total Coverage Warranty offers the consumer the
fo
llowing benefits:
Coverage for Defects in Workmanship and Materials
• Mileage Tread Wear Limited Warranty*
•
Road Hazard Replacement Program*
•
Roadside Assistance – Flat Tire Change or Tow Service
*
Most, but not all Nexen Tire patterns come with a Mileage Tread
We
ar Warranty and/or Road Hazard Replacement. Check each
pattern for coverage.
For purposes of this warranty, the term “usable tread life” will be
de
termined as having at least 2/32” (1.6 mm) of tread remaining
ev

enly across the tire. If less than 2/32” (1.6 mm) of tread remains at
an

y point on the face of the tire, the tire will be considered past its
usable tread life and subject to any and all conditions stated below.
WORKMANSHIP AND MATERIALS
All NEXEN tires are warranted against defects in workmanship and
ma
terial and will be replaced 100% free of charge for the initial
warranty period which is the first 2/32" (1.6 mm) of original usable
tr

ead life, or within 12 months from the period of purchase, whichever
co

mes first.

NEXEN TIRE
184
After the 100% replacement term expires and the tire is still within
72 months from date of manufacture, the amount of credit will be
de

termined by the percentage of original tread depth remaining on
the tire. Under all circumstances, the cost of mounting, balancing and
any other service charges including applicable taxes are required to be
paid by the consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
wa
rranty that protects the consumer against premature tread wear.
If a tire reaches the end of its “usable tread life” before the stated
mileage warranty, the consumer will be issued a replacement Nexen
tire on a pro rata basis, which means the consumer will be
responsible for a percentage of the replacement cost. In order to
maintain tread wear warranty, all tires must be rotated at least every
5,000-6,000 miles (8,000-10,000 km). Under all circumstances, the cost
of

mounting, balancing and any other service charges including
applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
• Ride complaints after the first 2/32" of tread wear or replacement of
t
hree or more tires from the same vehicle will not be accepted.
• Road hazard damage such as cuts, snags, punctures or tire repair,
b
ruises, impact breaks, etc. Check Road Hazard Replacement
Program for patterns that are covered against this type of damage.
• Premature or irregular wear due to vehicle mechanical deficiencies
o
r failure to rotate the tires at recommended intervals.
• Tires on any vehicle registered and normally operated outside the
U
nited States.
• Damage from incorrect mounting or dismounting of the tire, incor -
r
ect application, water or other material trapped inside the tire
du
ring mounting or failure to balance the tires.
• Damage from over or under inflation, overloading, fire, theft, and
d
efective vehicle mechanical conditions.
• Racing, off road use and misapplications of tire to vehicle.
•
Ozone or weather cracking on tires after 48
months from the date of
ma
nufacture or other abuse, misuse, tire alteration, run flat.
• Any tires worn beyond the wear indicators. Less than 2/32"
r
emaining tread depth.
• Flat spotting caused by improper storage or brake lock.

NEXEN TIRE
185
• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Tire which DOT identification number and/or brand name
r
emoved intentionally.
• Loss of time or use, inconvenience or any incidental or consequen -
t
ial damage.
• Original equipment tires on new vehicle. See separate warranty, if
a
pplicable, in your vehicle’s glove box.
• Tires purchased as used.
•
Tires used on Recreational Vehicles (For camping & Motor homes,
e
tc.) or in commercial service.
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE
FO
LLOWING:
• Failure to rotate tires as recommended voids the tread wear
w
arranty.
• If tires are different size on front and rear of vehicle, and therefore
c
an’t be rotated, the mileage warranty for the rear tires will be half
of the stated mileage warranty.
• Winter tires must be used only in winter months, which are deter -
m
ined to be September 1st through April 30th of the following year.
Do
cumentation is required showing date of installation and
removal to maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by NEXEN TIRE are covered by a road hazard
wa
rranty that protects the consumer against non-repairable damage
caused by puncture, snag, cut, bruise or impact break. Typical road
hazards are nails, glass, potholes and other debris. Covered tires will
be eligible for a free replacement for the first 3/32" of original tread
depth, or for a period of two years from the date of purchase;
whichever comes first. If the DOT number on the tire is greater than
two years from the adjustment date, an invoice showing date of
purchase is necessary. The cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by
the consumer.

NEXEN TIRE
186
WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
• A tire that is damaged due to vandalism.
•

A tire that is damaged due to an accident.
•
A tire that is repairable under Rubber Manufacturers Association
(
RMA) standards.
• A tire that has failed due to commercial use.
•
A tire that is damaged or failed due to racing or off road use.
•
A tire that is damaged due to use of snow chains or studs.
•
A tire that is damaged or failed due to irregular wear caused by
m
echanical issues.
• Original equipment tires on new vehicle.
•
Tires transferred from the vehicle that they were originally installed.
C
ONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard
Re
placement Program, the consumer is responsible for the following:
• Any claims must be presented to an authorized NEXEN TIRE
d
ealer.
• Submit or present a copy of the original purchase receipt with docu -
m
ented automobile mileage at time of tire installation and of tire
di
smounting.
• Submit a tire rotation record showing that all tires have been rotated
a
t least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation
re

cord is not necessary for Mileage claims when tire is within 2/32”
difference of remaining tread depth as measured from shoulder to
shoulder on the claim tire, and compared to the remaining tread
depth of the opposite front/rear or left/right tire.
• Complete and sign the NEXEN TIRE Claim Adjustment form
p
rovided by the dealer, keep a copy for your records and leave the
tire with the dealer for warranty processing.
ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States
an
d Canada are eligible for a free 24/7/365 Roadside Assistance for a
period of 36 months from the purchase date. Upon purchasing Nexen
ti

res, the consumer will receive an activation card from the tire shop.
An online registration needs to be completed in order to have access

NEXEN TIRE
189
MILEAGE WARRANTY ADJUSTMENT TABLE

PIRELLI TIRES
194
of the original usable tread, whichever occurs first, the tire will be
replaced with the same or comparable tire at no charge to the owner.
To receive consideration for warranty coverage, tires must be returned
to a PTI authorized dealer. Tire Inspection Personnel designated by
PTI make the final determination regarding qualification for
Workmanship and Materials and Limited Tread wear coverage on
tires submitted to Pirelli via an authorized Pirelli dealer. If the tire is
presented for ride related anomalies the warranty period is one year
from the date of original retail purchase of the vehicle or purchase of
replacement tires (purchase receipt required) or within the first 2/32”
of the original usable tread, whichever occurs first. The owner must
pay for any associated service charges, including costs associated with
mounting and balancing in both the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
d u

e to workmanship or material anomalies the owner must pay the
cost for a comparable new Pirelli brand or PTI private brand
replacement tire on a pro-rata basis. The authorized Pirelli Dealer will
determine the cost by multiplying the percentage of the original
usable tread worn by the current dealer selling price. The owner must
pay for any associated service charges, including costs associated with
mounting and balancing of the tire.
A tire has delivered its original usable tread life and is considered
10
0% worn when the tread wear indicators (2/32” tread remaining)
become visible regardless of age or mileage.
Pirelli Confidence Program™
Select Pirelli tires are covered by a 30 day trial period. At any time
d u

ring the 30 day period if you are not satisfied with any of the
qualifying lines listed below, the set of four tires with the original sales
receipt may be returned to the authorized Pirelli dealer from which
they were purchased and may be exchanged for a set of Pirelli tires for
equal or lesser value.
Tire lines which qualify for Pirelli Confidence Program
Refer to
www.ca.pirelli.com
for details regarding terms and condi -
tions of the Pirelli Confidence Program.