air condition DODGE DURANGO 2023 User Guide

GETTING TO KNOW YOUR INSTRUMENT PANEL93
Service Adaptive Cruise Control (ACC)
Warning Light — If Equipped
This light will turn on when the ACC is not
operating and needs service
Úpage 117.
Service AWD Warning Light — If Equipped
This telltale will turn on to indicate the
All-Wheel Drive (AWD) system is not
functioning properly and that service is
required. Contact an authorized dealer.
Service Stop/Start System Warning Light —
If Equipped
This warning light will illuminate when the
Stop/Start system is not functioning
properly and service is required. Contact
an authorized dealer for service.
Cruise Control Fault Warning Light —
If Equipped
This warning light will illuminate to
indicate the Cruise Control System is not
functioning properly and service is
required. Contact an authorized dealer.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that the
tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases, optimal
tire duration and fuel consumption may not be
guaranteed.
Should one or more tires be in the condition
mentioned previously, the display will show the
indications corresponding to each tire.
Each tire, including the spare (if provided), should
be checked monthly when cold and inflated to the
inflation pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
inflation pressure label. If your vehicle has tires of
a different size than the size indicated on the
vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure
for those tires. As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the
low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly underinflated tire causes the tire to
overheat and can lead to tire failure. Underinflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle
start-ups as long as the malfunction exists. When
the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
3

23_WD_OM_EN_USC_t.book Page 93

STARTING AND OPERATING101
(Continued)
4. If the engine fails to start after eight attempts,
allow the starter to cool for at least
10 minutes, then repeat the procedure.
IF ENGINE FAILS TO START
If the engine fails to start after you have followed
the “Normal Starting” procedure and the vehicle
has not experienced an extended park condition
as defined previously, it may be flooded. Push the
accelerator pedal all the way to the floor and hold
it there while the engine is cranking. This should
clear any excess fuel in case the engine is flooded.
The starter motor will engage automatically, run for
10 seconds, and then disengage. Once this occurs,
release the accelerator pedal and brake pedal,
wait 10 to 15 seconds, then repeat the “Normal
Starting” procedure.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
Brief full-throttle acceleration within the limits of
local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be
detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Ú page 307.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 239.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than 10
seconds at a time. Wait 10 to 15 seconds before
trying again.
WARNING!
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.
4

23_WD_OM_EN_USC_t.book Page 101

176MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located on
the rear surface of the steering wheel at the three
and nine o’clock positions.

Steering Wheel Audio Controls

The right-hand control is a rocker-type switch with
a push button in the center and controls the
volume and mode of the sound system. Pushing
the top of the rocker switch increases the volume,
and pushing the bottom of the rocker switch
decreases the volume.
Pushing the right-hand control’s center button
makes the radio switch between the various
modes available (AM/FM/SXM or Media, etc.)
The left-hand control is a rocker-type switch with a
push button in the center. The function of the
left-hand control is different depending on which
mode you are in. The following describes the left-hand control
operation in each mode.RADIO OPERATION
Pushing the top of the switch will seek up for the
next available station and pushing the bottom of
the switch will seek down for the next available
station.
The button located in the center of the left-hand
control will tune to the next preset station that you
have programmed in the radio preset button.
MEDIA MODE
Pushing the top of the switch once goes to the next
track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track, or
to the beginning of the previous track if it is within
eight seconds after the current track begins to
play.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 inches (20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 312.

23_WD_OM_EN_USC_t.book Page 176

178SAFETY
(Continued)
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of Anti-Lock Brakes. If the ABS
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
REAR SEAT REMINDER ALERT (RSRA)
RSRA alerts you through a visual and auditory
notification of the possible presence of an object,
passenger, or pet in the rear seats if a rear door
was opened up to 10 minutes before the ignition
was placed in the ON/RUN position. RSRA does not
directly detect objects, passengers, or pets in the
rear seats. When the previous conditions are met,
RSRA displays the message “Check Rear Seat” on
the instrument cluster display and sounds an
auditory alert upon the driver placing the ignition in
the OFF position to exit the vehicle.
To enable or disable RSRA, see Ú
page 153.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Brake Force
Distribution (EBD), Electronic Roll Mitigation
(ERM), Electronic Stability Control (ESC), Hill Start
Assist (HSA), and Traction Control System (TCS).
These systems work together to enhance both
vehicle stability and control in various driving
conditions. Your vehicle may also be equipped with Dynamic
Steering Torque (DST), Rain Brake Support (RBS),
Ready Alert Braking (RAB), and Trailer Sway
Control (TSC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the
Anti-Lock Brake System (ABS). Applying the brakes
very quickly results in the best BAS assistance. To
receive the benefit of the system, you must apply
continuous braking pressure during the stopping
sequence (do not “pump” the brakes). Do not
reduce brake pedal pressure unless braking is no
longer desired. Once the brake pedal is released,
the BAS is deactivated.
WARNING!
Before exiting a vehicle, always come to a
complete stop, then shift the automatic trans
-
mission into PARK and apply the parking
brake.
Always make sure the keyless ignition node is
in the OFF position, key fob is removed from
the vehicle and vehicle is locked.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving chil -
dren in a vehicle unattended is dangerous for
a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
WARNING!

23_WD_OM_EN_USC_t.book Page 178

SAFETY179
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN mode
and may stay on for as long as four seconds.
If the Brake System Warning Light remains on or
comes on while driving, it indicates that the brake
system is not functioning properly and that
immediate service is required. If the Brake System
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
Dynamic Steering Torque (DST)
DST is a feature of the ESC and Electric Power
Steering (EPS) modules that, when equipped,
provides torque at the steering wheel for certain
driving conditions in which the ESC module is
detecting vehicle instability. The torque that the
steering wheel receives is only meant to help the
driver realize optimal steering behavior in order to
reach/maintain vehicle stability. The only
notification the driver receives that the feature is
active is the torque applied to the steering wheel.
NOTE:The DST feature is only meant to help the driver
realize the correct course of action through small
torques on the steering wheel, which means the
effectiveness of the DST feature is highly
dependent on the driver’s sensitivity and overall
reaction to the applied torque. It is very important
to realize that this feature will not steer the vehicle,
meaning the driver is still responsible for steering
the vehicle.
Electronic Brake Force Distribution (EBD)
EBD manages the distribution of the braking
torque between the front and rear axles by limiting
braking pressure to the rear axle. This is done to
prevent overslip of the rear wheels to avoid vehicle
instability, and to prevent the rear axle from
entering ABS before the front axle.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When Electronic Roll
Mitigation (ERM) determines that the rate of
change of the steering wheel angle and vehicle’s
speed are sufficient to potentially cause wheel lift,
it then applies the appropriate brake and may also
reduce engine power to lessen the chance that
wheel lift will occur. ERM can only reduce the
chance of wheel lift occurring during severe or
evasive driving maneuvers; it cannot prevent
wheel lift due to other factors, such as road
conditions, leaving the roadway, or striking objects
or other vehicles.WARNING!
The Brake Assist System (BAS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded
by prevailing road conditions. BAS cannot
prevent collisions, including those resulting from
excessive speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of a
BAS-equipped vehicle must never be exploited in
a reckless or dangerous manner, which could
jeopardize the user's safety or the safety of
others.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence the
chance that wheel lift or rollover may occur. ERM
cannot prevent all wheel lift or roll overs,
especially those that involve leaving the roadway
or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must
never be exploited in a reckless or dangerous
manner which could jeopardize the user's safety
or the safety of others.
6

23_WD_OM_EN_USC_t.book Page 179

SAFETY193
(Continued)
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated when
the vehicle is moving above a specified vehicle
speed range and the driver or outboard front seat
passenger is unbuckled (if equipped with outboard
front passenger seat BeltAlert) (the outboard front
passenger seat BeltAlert is not active when the
outboard front passenger seat is unoccupied). The
BeltAlert warning sequence starts by blinking the
Seat Belt Reminder Light and sounding an
intermittent chime. Once the BeltAlert warning
sequence has completed, the Seat Belt Reminder
Light will remain on until the seat belts are
buckled. The BeltAlert warning sequence may
repeat based on vehicle speed until the driver and
occupied outboard front seat passenger seat belts
are buckled. The driver should instruct all
occupants to buckle their seat belts.
Change Of Status
If the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning sequence
will begin until the seat belts are buckled again.
The outboard front passenger seat BeltAlert is not
active when the outboard front passenger seat is
unoccupied. BeltAlert may be triggered when an
animal or other items are placed on the outboard
front passenger seat or when the seat is folded flat
(if equipped). It is recommended that pets be
restrained in the rear seat (if equipped) in pet
harnesses or pet carriers that are secured by seat
belts, and cargo is properly stowed.
BeltAlert can be activated or deactivated by an
authorized dealer. FCA US LLC does not
recommend deactivating BeltAlert.
NOTE:If BeltAlert has been deactivated and the driver or
outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) is
unbuckled the Seat Belt Reminder Light will turn
on and remain on until the driver and outboard
front seat passenger seat belts are buckled.
Lap/Shoulder Belts
All seating positions in your vehicle are equipped
with lap/shoulder belts.
The seat belt webbing retractor will lock only during
very sudden stops or collisions. This feature allows
the shoulder part of the seat belt to move freely
with you under normal conditions. However, in a
collision the seat belt will lock and reduce your risk
of striking the inside of the vehicle or being thrown
out of the vehicle.
WARNING!
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, the air bags won’t
deploy at all. Always wear your seat belt even
though you have air bags.

In a collision, you and your passengers can
suffer much greater injuries if you are not prop
-
erly buckled up. You can strike the interior of
your vehicle or other passengers, or you can be
thrown out of the vehicle. Always be sure you and
others in your vehicle are buckled up properly.

It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri -
ously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts.

Be sure everyone in your vehicle is in a seat and
using a seat belt properly. Occupants, including
the driver, should always wear their seat belts
whether or not an air bag is also provided at their
seating position to minimize the risk of severe
injury or death in the event of a crash.

6

23_WD_OM_EN_USC_t.book Page 193

SAFETY199
The air bag system must be ready to protect you in
a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air Bag
System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the START or ON/RUN
position. If the ignition switch is in the OFF position
or in the ACC position, the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
first in the ON/RUN position. After the self-check,
the Air Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer
service the air bag system immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled. In
this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.
6

23_WD_OM_EN_USC_t.book Page 199

226SAFETY
(Continued)
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically, checking
for cuts, frays, and loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding seat belt or retractor
conditions, take your vehicle to an authorized FCA
dealer or authorized FCA Certified Collision Care
Program facility for inspection.
Air Bag Warning Light

The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first placed in
the ON/RUN mode. If the light is either not
on during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer
as soon as possible. After the bulb check, this light
will illuminate with a single chime when a fault with
the Air Bag System has been detected. It will stay on
until the fault is removed. If the light comes on
intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately

Ú
page 191.

Defroster
Check operation by selecting the defrost mode and
place the blower control on high speed. You should
be able to feel the air directed against the
windshield. See an authorized dealer for service if
your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with the
operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot
slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to interfere
with the accelerator, brake, or clutch pedals and
cause a loss of vehicle control. To prevent
SERIOUS INJURY or DEATH:
 ALWAYS securely attach your floor
mat using the floor mat fasteners. DO
NOT install your floor mat upside down
or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat
fasteners on a regular basis.
 ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.

23_WD_OM_EN_USC_t.book Page 226

228SAFETY
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
EXHAUST GAS
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
Whenever a change is noticed in the sound of the
exhaust system, when exhaust fumes can be
detected inside the vehicle, or when the underside
or rear of the vehicle is damaged, have an
authorized dealer inspect the complete exhaust
system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit
exhaust fumes to seep into the passenger
compartment. In addition, inspect the exhaust
system each time the vehicle is raised for
lubrication or oil change. Replace as required.CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in a
closed area, such as a garage, and never sit in
a parked vehicle with the engine running for
an extended period. If the vehicle is stopped in
an open area with the engine running for more
than a short period, adjust the ventilation
system to force fresh, outside air into the
vehicle.
Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.

23_WD_OM_EN_USC_t.book Page 228

230IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the Rearview
Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call
The vehicle brand
The last known GPS coordinates of the
vehicle 4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!

23_WD_OM_EN_USC_t.book Page 230