service DODGE DURANGO SRT 2019 Service Manual

Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of Vehicle”
Warning
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
warning will display and also a chime will indicate when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt
or ice. In these cases, the instrument cluster display will
display “ACC/FCW Unavailable Wipe Front Radar Sen-
sor” and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
message can sometimes be displayed while driving in
highly reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The ACC system will recover after the
vehicle has left these areas. Under rare conditions, when
the radar is not tracking any vehicles or objects in its path
this warning may temporarily occur.NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion.
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When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
•If the “ACC/FCW Unavailable Wipe Front Radar Sen-
sor” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
authorized dealer.
• Installing a snow plow, front-end protector, an aftermar-
ket grille or modifying the grille is not recommended.
Doing so may block the sensor and inhibit ACC/FCW
operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system may also
become temporarily blinded due to obstructions, such as
mud, dirt, or ice on windshield and fog on the inside of
glass. In these cases, the instrument cluster display will display “ACC/FCW Limited Functionality Clean Front
Windshield” and the system will have degraded perfor-
mance.
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” message can sometimes be displayed while driving
in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward facing
camera inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
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FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane that is offset
from your direct line of travel, or a vehicle merging in from
a side lane. There may not be sufficient distance to the
vehicle ahead. The offset vehicle may move in and out of
the line of travel, which can cause your vehicle to brake or
accelerate unexpectedly.
Offset Driving Condition Example
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The ParkSense Warning screen is located within the instru-
ment cluster display. It provides visual warnings to indi-
cate the distance between the rear fascia/bumper and the
detected obstacle.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.When the ParkSense switch is pushed to disable
the system, the instrument cluster will display
the “PARKSENSE OFF” message for approxi-
mately five seconds. When the gear selector is
moved to REVERSE and the system is disabled, the instru-
ment cluster display will display the “PARKSENSE OFF”
message for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
Operation With A Trailer
For vehicles equipped with an Integrated Trailer Brake
Module (ITBM), the operation of the rear sensors is auto-
matically deactivated when the trailer’s electric plug is
inserted in the vehicle’s tow hook socket. When the vehicle
is connected to a trailer, the instrument cluster display will
show the
Rear ParkSense Unavailable Trailer Connected 
message in the following situations:
• For five seconds at vehicle start up
• For five seconds when the ParkSense button is pushed
• As long as the vehicle is in REVERSE
NOTE: Refer to “Towing Requirements” in “Starting And
Operating” for more information on the Integrated Trailer
Brake Module.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
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cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display”. When the gear selector is
moved to REVERSE and the system has detected a faulted
condition, the instrument cluster display will display the
PARKSENSE UNAVAILABLE WIPE REAR SENSORSor
PARKSENSE UNAVAILABLE SERVICE REQUIRED mes-
sage for as long as the vehicle is in REVERSE. Under this
condition, ParkSense will not operate.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will display “PARKSENSE OFF” mes-
sage for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
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obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
(Continued)
WARNING! (Continued)
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
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ParkSense Warning Display
The ParkSense Warning screen will only be displayed if
Sound and Display is selected from the Customer Pro-
grammable Features section of the Uconnect System. Refer
toUconnect Settings” in “Multimedia” for further infor-
mation.
The ParkSense Warning screen is located within the instru-
ment cluster display. It provides visual warnings to indi-
cate the distance between the rear fascia/bumper and/or
front fascia/bumper and the detected obstacle. Refer to
“Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.
When the ParkSense switch is pushed to disable
the system, the instrument cluster will display
the “PARKSENSE OFF” message for approxi-
mately five seconds. When the gear selector is
moved to REVERSE and the system is disabled, the instru-
ment cluster display will display the “PARKSENSE OFF”
message for as long as the vehicle is in REVERSE. Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
NOTE:
When ParkSense is disabled and the gear selector is
moved to the DRIVE position, no warning message will be
displayed.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
Operation With A Trailer
For vehicles equipped with an Integrated Trailer Brake
Module (ITBM), the operation of the rear sensors is auto-
matically deactivated when the trailer’s electric plug is
inserted in the vehicle’s tow hook socket. The front system
is still functional, and the arcs will be overlaid with a
Trailer message. The rear sensors are automatically reac-
tivated when the trailer’s cable plug is removed.
When the vehicle is connected to a trailer, the instrument
cluster display will show the Rear ParkSense Unavailable
Trailer Connected message in the following situations:
• For five seconds at vehicle start up
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•For five seconds when the ParkSense button is pushed,
as long as an object is not detected in the front
• As long as the vehicle is in REVERSE (vehicle graphic
displayed with a trailer overlay)
NOTE: Refer to “Towing Requirements” in “Starting And
Operating” for more information on the Integrated Trailer
Brake Module.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the PARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will
display a PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS, PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED pop up message for five seconds. After five
seconds, a vehicle graphic will be displayed with UN-
AVAILABLE at either the front or rear sensor location
depending on where the fault is detected. The system will continue to provide arc alerts for the side that is function-
ing properly. These arc alerts will interrupt the
PARKSENSE UNAVAILABLE WIPE REAR SENSORS
,
PARKSENSE UNAVAILABLE WIPE FRONT SENSORS ,
or PARKSENSE UNAVAILABLE SERVICE REQUIRED
messages if an object is detected within the five second
pop-up duration. The vehicle graphic will remain dis-
played for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see your
authorized dealer.
If the PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see your authorized dealer.
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Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for as long as
the vehicle is in REVERSE. •
ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the fascia/bumper, or it
could provide a false indication that an obstacle is
behind or in front of the fascia/bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster.
• ParkSense should be disabled when the liftgate is in the
open position. An opened liftgate could provide a false
indication that an obstacle is behind the vehicle.
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WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
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