phone DODGE GRAND CARAVAN 2005 Owner's Guide

IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to you selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer ’ s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer ’ s
service manager first. Most matters can be resolved with
this process. • If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
• If your dealership is unable to resolve the concern, you
may contact the Manufacturer ’ s Customer Center.
Any communication to the Manufacturer ’ s Customer
Center should include the following information:
• Owner ’ s name and address
• Owner ’ s telephone number (home and office)
• Dealership name
• Vehicle identification number
• Vehicle delivery date and mileage IF YOU NEED CONSUMER ASSISTANCE 449
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DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21 – 8004
Auburn Hills, MI 48321 – 8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone — (800) 465 – 2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729 – 1248 or 729 – 1240
Outside Mexico (525) 729 – 1248 or 729 – 1240 Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1 – 800 – 380 – CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer ’ s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer ’ s Service Contracts. If you
purchased a manufacturer ’ s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service450 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals. (No P.O. Boxes).
• Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts. • Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
• Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.454 IF YOU NEED CONSUMER ASSISTANCE

Caps, Filler
Fuel ................................ 334
Oil (Engine) .......................... 382
Radiator (Coolant Pressure) ............... 396
Car Washes ............................ 407
Carbon Monoxide Warning ................. 333
Cargo Compartment
Luggage Carrier ....................... 182
Cargo (Vehicle Loading) ................... 181
Cassette Tape and Player Maintenance ......... 260
Cassette Tape Player ................ 206,216,221
Catalytic Converter ...................... 385
Caution, Exhaust Gas .............. 38,83,333,393
CD Changer ................ 215,224,238,240,243
CD Player ......... 212,216,223,226,229,233,236,243
CD Player Maintenance ................... 261
Cellular Phone ........................ 96,261
Center High Mounted Stop Light ............ 420
Center Lap Belts ......................... 50 Chains, Tire ............................ 327
Changing A Flat Tire ..................... 346
Chart, Tire Sizing ........................ 309
Check Engine Light (Malfunction
Indicator Light) ...................... 202,377
Child Restraint .......................... 69
Child Restraint Tether Anchors ............... 74
Child Safety Locks ........................ 33
Child Seat ............................ 68,76
Clean Air Gasoline ....................... 331
Climate Control ......................... 262
Clock ................................ 204
Compact Disc Changer .................... 240
Compact Disc Maintenance ................. 261
Compact Disc Player .................. 206,212
Compact Spare Tire ...................... 320
Compass .............................. 151
Compass Calibration ..................... 152
Compass Variance ....................... 152460 INDEX

Fuel System Caution ..................... 332
Fueling ............................... 334
Fuses ................................ 412
Garage Door Opener ..................... 159
GasCap .............................. 334
Gasoline .............................. 330
Gasoline, Clean Air ...................... 331
Gasoline, Reformulated ................... 331
Gauges
Coolant Temperature .................... 200
Fuel ................................ 196
Speedometer ......................... 197
Tachometer .......................... 199
Gearshift .............................. 299
General Information .................. 16,25,327
Glass Cleaning .......................... 409
Grocery Bag Retainer ..................... 127
Gross Axle Weight Rating .................. 336 Gross Vehicle Weight Rating ................ 336
Hands-Free Phone ........................ 96
Hazard Warning Flasher ................... 344
Head Phones ........................... 252
Head Restraints ......................... 109
Headlights ............................ 135
Bulb Replacement ...................... 416
High Beam/Low Beam Select Switch ........ 139
Lights On Reminder .................... 137
Replacing ............................ 416
Time Delay .......................... 138
Heated Seats ........................... 110
Heater ............................... 262
Heater, Engine Block ..................... 296
Homelink Transmitter .................... 159
Hood Release .......................... 132
Hoses ............................. 399,402464 INDEX

Phone, Cellular .......................... 96
Phone, Hands-Free ....................... 96
Placard, Tire and Loading Information ......... 313
Power
Brakes .............................. 302
Distribution Center ..................... 412
Door Locks ........................... 18
Lift Gate ............................. 36
Mirrors .............................. 94
Outlet .............................. 168
Seats ............................... 108
Sliding Door .......................... 31
Steering ............................. 305
Steering, Checking ..................... 390
Sunroof ............................. 165
Windows ............................. 39
Power Steering Fluid ..................... 423
Pregnant Women and Seat Belts .............. 52
Preparation for Jacking ................. 347,359 Pretensioners
Seat Belts ............................. 50
Programmable Electronic Features ...... 156,160,164
Programming Transmitters ............ 23,160,164
Radial Ply Tires ......................... 320
Radiator Cap (Coolant Pressure Cap) ....... 395,396
Radio Broadcast Signals ................... 205
Radio Operation ................... 217,234,261
Radio Remote Controls ................. 246,258
Radio, Satellite .......................... 254
Radio (Sound Systems) ........... 206,216,226,233
Rear Air Conditioning ................. 270,279
Rear Cup Holder ........................ 172
Rear Heater ............................ 270
Rear Seat Removal .................... 124,126
Rear Seating Flexibility ................. 128,130
Rear Window Defroster ................... 287
Rear Window Features .................... 284 INDEX 469
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