towing DODGE GRAND CARAVAN 2011 5.G User Guide

INTRODUCTION/WELCOMEWelcome From Chrysler Group LLC....2
CONTROLS AT A GLANCEDriver Cockpit...............4
Instrument Cluster .............6
GETTING STARTEDKeyFob...................8
Remote Start................9
Theft Alarm ................10
Seat Belt .................10
Supplemental Restraint System (SRS) —
Airbags ..................11
Child Restraints .............12
Front Seats ................14
Heated Seats ...............16
Tilt/Telescoping Steering Column ....17
Adjustable Pedals ............17
OPERATING YOUR VEHICLETurn Signal/Wiper/Washer/High Beam
Lever...................18
Headlight Switch And Halo Light
Switch ..................20
Speed Control ..............21
Electronic Range Selection (ERS) ....22
Fuel Economy (Econ) Mode .......23
Manual Climate Controls .........23
Three Zone Manual Climate Controls . . 24
Three Zone Automatic Temperature
Controls (ATC) ..............25
Parksense
®Rear Park Assist .......26
Parkview®Rear Back-Up Camera ....26
Rear Cross Path With Blind Spot
Monitoring ................27
Power Sliding Side Doors ........27
Stow 'N Go
®Seating ...........28
Third Row Power Recliner ........29
Power Liftgate ..............30
Power Sunroof ..............30
Wind Buffeting ..............31
ELECTRONICSYour Vehicle's Sound System ......32
Non-Touch-Screen Radios ........34
Touch-Screen Radios ...........36
Steering Wheel Audio Controls ......42
Uconnect™ Phone ............43
Uconnect™ Voice Command .......45
iPod
®/USB/MP3 Control .........46
Video Entertainment System (VES)™ . . 47 Electronic Vehicle Information Center
(EVIC)
...................48
Programmable Features .........49
Universal Garage Door Opener
(HomeLink
®) ...............51
Power Inverter ..............53
Power Outlets ...............54
UTILITY
In-Floor Storage – Stow 'N Go®.....55
Roof Luggage Rack ............55
Trailer Towing Weights (Maximum
Trailer Weight Ratings) ..........56
Recreational Towing (Behind
Motorhome, Etc.) .............57
WHAT TO DO IN EMERGENCIES
24-Hour Towing Assistance .......58
Instrument Cluster Warning Lights . . . 58
If Your Engine Overheats .........62
Jacking And Tire Changing ........63
Jump-Starting ..............72
Shift Lever Override ...........74
Towing A Disabled Vehicle ........75
Freeing A Stuck Vehicle .........76
Event Data Recorder (EDR) .......77
MAINTAINING YOUR VEHICLE
Opening The Hood............78
Adding Fuel ................79
Engine Compartment ...........80
Fluids And Capacities ..........81
Maintenance Chart ............82
Fuses ...................84
Tire Pressures ...............88
Wheel And Wheel Trim Care .......89
Exterior Bulbs ..............89
CONSUMER ASSISTANCEChrysler Group LLC Customer Center . . 90
Chrysler Canada Inc. Customer Center . 90
Assistance For The Hearing Impaired . . 90
Publications Ordering ..........90
Reporting Safety Defects In
The 50 United States And
Washington, D.C. .............91
MOPAR ACCESSORIESAuthentic Accessories By MOPAR®...92
INDEX..................93
TABLE OF CONTENTS

WARNING!
• Leaving the Electronic Speed Control system on when not in use isdangerous. You could accidentally set the system or cause it to go faster than
you want. You could lose control and have a collision. Always leave the
Electronic Speed Control system off when you are not using it.
• Electronic Speed Control can be dangerous where the system cannot maintain a constant speed. Your vehicle could go too fast for the conditions,
and you could lose control. A collision could be the result. Do not use
Electronic Speed Control in heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
ELECTRONIC RANGE SELECTION (ERS)
• Electronic Range Select (ERS) allowsyou to limit the highest available
transmission gear, and can be
activated during any driving condition.
When towing a trailer or operating the
vehicle in off-road conditions, using
ERS shift control will help you
maximize both performance and
engine braking.
• To shift from DRIVE mode to ERS mode, move the shift lever to the left
(-) once. The current gear will be
maintained as the top gear. To disable
ERS, simply press and hold the shift
lever to the right (+) until “D” is
displayed in the instrument cluster
odometer.
• Switching between ERS and DRIVE mode can be done at any vehicle
speed.
• Refer to your Owner's Manual on the DVD for further details.
OPERATING YOUR VEHICLE
22

TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS)
Engine/TransmissionGCWR (Gross Combined
Wt. Rating) Frontal Area Max. GTW
(Gross Trailer Wt.) Max. Tongue Wt.
3.6L/Automatic 8,750 lbs (3 969kg) 40 sq ft (3.72 sq m)
Up to 2 persons &
Luggage 3,600 lbs (1 633 kg)* 360 lbs (163 kg)
8,750 lbs (3 969kg) 40 sq ft (3.72 sq m) 3 to 5 persons & Luggage
3,350 lbs (1 519 kg)* 335 lbs (152 kg)
8,750 lbs (3 969kg) 40 sq ft (3.72 sq m) 6 to 7 persons & Luggage
3,000 lbs (1 360 kg)* 300 lbs (136 kg)
*For vehicles equipped with Fold-in-Floor seating, the Gross Trailer Weight must be reduced by 100 lbs (45 kg). Refer to local laws for
maximum trailer towing speeds.
NOTE: The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the
weight referenced on the Tire and Loading Information placard.
UTILITY
56

RECREATIONAL
TOWING (BEHIND
MOTORHOME, ETC.)
NOTE:If the vehicle requires towing,
make sure all four wheels are off the
ground.
CAUTION!
Towing this vehicle behind another
vehicle (flat-towing with all four
wheels on the ground) is not
recommended.
UTILITY
57

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Indicator Light
• If this indicator light flashes during acceleration, apply as little throttle aspossible. While driving, ease up on the accelerator. Adapt your speed and driving
to the prevailing road conditions. To improve the vehicle's traction when starting
off in deep snow, sand or gravel, it may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when coldand inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
telltale.
WHAT TO DO IN EMERGENCIES
58

WARNING!
Driving a vehicle with the red brake light on is dangerous. Part of the brake
system may have failed. It will take longer to stop the vehicle. You could have a
collision. Have the vehicle checked immediately.
- Malfunction Indicator Light (MIL)
• Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., mayilluminate the MIL after engine start. The vehicle should be serviced if the light
stays on through several typical driving cycles. In most situations, the vehicle will
drive normally and not require towing.
• If the MIL flashes when the engine is running, serious conditions may exist that could lead to immediate loss of power or severe catalytic converter damage. We
recommend you do not operate the vehicle. Have the vehicle serviced immediately.
- Electronic Stability Control (ESC) Indicator Light/Brake Assist System (BAS)
Warning Light
• If the ESC/BAS warning light comes on continuously with the engine running, a malfunction has been detected.
• If this light remains on after several ignition cycles, and the vehicle has been driven several miles (kilometers) at speeds greater than 30 mph (48 km/h), we
recommend you drive to the nearest service center and have the vehicle serviced
immediately.
- Charging System Light
• This light shows the status of the electrical charging system. If the chargingsystem light remains on, it means that the vehicle is experiencing a problem with
the charging system.
• We recommend you do not continue driving if the charging system light is on. Have the vehicle serviced immediately.
- Oil Pressure Warning Light
• This light indicates low engine oil pressure. If the light turns on while driving, stopthe vehicle and shut off the engine as soon as possible. A chime will sound for four
minutes when this light turns on.
• We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately.
- Anti-Lock Brake (ABS) Light
• This light monitors the Anti-Lock Brake System (ABS).
• If the light is not on during starting, stays on, or turns on while driving, werecommend you drive to the nearest service center and have the vehicle serviced
immediately.
WHAT TO DO IN EMERGENCIES
60

- Electronic Throttle Control (ETC) Light
• This light informs you of a problem with the Electronic Throttle Control (ETC)system.
• If a problem is detected, the light will come on while the engine is running. Cycle the ignition when the vehicle has completely stopped and the shift lever is placed
in the PARK position; the light should turn off.
• If the light remains lit with the engine running, your vehicle will usually be drivable; however, see an authorized service center immediately. If the light is
flashing when the engine is running, immediate service is required and you may
experience reduced performance, an elevated/rough idle or engine stall and your
vehicle may require towing.
- Air Bag Warning Light
• If the light is not on during starting, stays on, or turns on while driving, have thevehicle serviced by an authorized service center immediately.
Fuel Cap/Loose Gas Cap Message
• If a “gas cap” message (shown as gASCAP) appears, tighten the gas cap until a“clicking” sound is heard.
• Press the odometer reset button to turn the message off.
• If the message continues to appear for more than three days after tightening the gas cap, see your authorized service center.
Oil Change Indicator
Message
• If an “oil change” message (shown as CHAngE OIL) appears and a single chime sounds, it is time for your next required oil change.
Resetting The Light After Servicing
• Turn the ignition switch to the ON/RUN position (do not start engine).
• Fully depress the accelerator pedal three times within 10 seconds.
• Turn the ignition switch to the OFF/LOCK position.
WHAT TO DO IN EMERGENCIES
61

TOWING A DISABLED VEHICLEModelFlat Towing (all four
wheels on the ground)Flatbed Towing (all four
wheels suspended OFF
the ground)Front Wheels Raised,
Rear Wheels on the
GroundRear Wheels Raised,
Front Wheels on the
Ground
FWD Without a Key NOT Permitted Recommended
MethodNOT Permitted NOT Permitted
FWD With a Key Shift lever must be in
NEUTRAL. The
distance to be traveled
must not exceed 100
mi (160 km), and the
towing speed must not
exceed 44 mph
(72 km/h).Recommended
Method
NOT Permitted NOT Permitted
WHAT TO DO IN EMERGENCIES
75

MAINTENANCE CHART
Miles:
8,000 16,000 24,000 32,000 40,000 48,000 56,000 64,000 72,000 80,000 88,000 96,000
104,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78
Or Kilometers:
13,000 26,000 39,000 52,000 65,000 78,000 91,000
104,000
117,000 130,000 143,000 156,000 169,000
Change the engine oil and filter.
XXXXXXXXXXXXX
Rotate the tires, rotate at the first sign of irregular wear, even if it
occurs before scheduled maintenance.
XXXXXXXXXXXXX
Open the left and right sliding doors (slowly) and inspect for ex-
cessive dirt. If noise exists, wipe clean and apply krytox lube to
the door rollers.
XXXXXXXXXXXXX
If using your vehicle for any of the following: dusty or off-road
conditions. Inspect the engine air cleaner filter; replace if
necessary.
XXX
Replace the air conditioning filter.
XXXXXX
Inspect the brake linings; replace if necessary.
XXXXXX
Inspect the CV joints.
XXXX
Inspect the front suspension, tie rod ends and boot seals for
cracks or leaks and all parts for damage, wear, improper loose-
ness or end play; replace if necessary.
XXXXXX
Inspect the exhaust system.
X XXXX
Replace the engine air cleaner filter.
XXX
Change the automatic transmission fluid and filter if using your
vehicle for any of the following: police, taxi, fleet or frequent
trailer towing.
X
Flush and replace the engine coolant at 60 months or
104,000 miles (169,000 km) whichever comes first.
X
Flush and replace the engine coolant at 104,000 miles
(169,000 km) or 60 months whichever comes first.
X
Replace the spark plugs (3.6L engine).
X
Inspect and replace the PCV valve if necessary.
X
• Refer to the Owner's Manual on the DVD for the complete maintenance schedule.
MAINTAINING YOUR VEHICLE
82

iPod®/USB/MP3 Control........ 46
Bluetooth Streaming Audio ..... 46
Jack Location .............. 63
Jack Operation ............. 63
Jump Starting .............. 72
KeyFob .................. 8
Key Fob Programmable Features . . . 49
Lane Change Assist .......... 18
LATCH (Lower Anchors and Tether for
CHildren) ................ 12
Liftgate, Power .............. 8
Lights TurnSignal .............. 18
Warning (Instrument Cluster
Description) .............. 6
Luggage Rack (Roof Rack) ...... 55
Maintenance Record .......... 83
MaintenanceSchedule ........ 82
Media Center Radio ........ 34,36
MemorySeat .............. 15
MOPAR
®Accessories ......... 92
Navigation .............. 39,40
Non-Touch-Screen Radio ....... 34
Oil Change Indicator .......... 61
Oil, Engine Capacity ............... 81
Outlet Power ................. 54
Overheating, Engine .......... 62
Panic Alarm ............... 8
Pedals, Adjustable ........... 17
Phone (Pairing) ............. 43
Phone (Uconnect) ........... 43
Placard, Tire and Loading
Information ............... 88
Power Glass Sunroof ............ 30
Inverter ................ 53
LiftGate ................ 8
Outlet (Auxiliary Electrical Outlet) . 54 Seats
................. 14
SlidingDoor .............. 8
Steering ................ 81
Preparation for Jacking ........ 66
Programmable Electronic Features . . 49
Radio Non-Touch-Screen .......... 34
Touch-Screen ............ 36
Radio Operation .......... 34,36
Rain Sensitive Wiper System ..... 18
Rear Heated Seats ........... 16
Recreational Towing .......... 57
Remote Starting System ........ 9
Replacement Bulbs .......... 89
Reporting Safety Defects ....... 91
Restraints, Child ............ 12
Rocking Vehicle When Stuck ..... 76
Roof Rack (Luggage Rack) ...... 55
Seat Belts ................ 10
Seats ................... 14
Adjustment .............. 14
Fold in Floor (Stow `n Go) ..... 28
Heated ................ 16
Lumbar Support ........... 14
Memory ................ 15
Power ................. 14
Stow `n Go (Fold in Floor) ..... 28
Seek Button ............. 35,37
Setting the Clock .......... 35,37
Shift Lever Override .......... 74
Signals, Turn .............. 18
SIRIUS Travel Link ........... 41
SmartBeams .............. 20
SpareTire ................ 63
Spark Plugs ............... 81
Speed Control Accel/Decel .............. 21
Cancel ................ 21
Resume ................ 21
Speed Control (Cruise Control) .... 21
Starting Remote ................. 9
Steering Tilt Column .............. 17
Steering Wheel Audio Controls ....4
2
Store Radio Presets ........ 35,37
INDEX
94