DODGE GRAND CARAVAN 2013 5.G Owners Manual

Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect® Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.NOTE:
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Emergency”.
•The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 159

WARNING!
To use you Uconnect® Phone System in an emer-
gency, your mobile phone must be:
•turned on,
•paired to the Uconnect® System,
•and have network coverage.
Roadside Assistance
If you need roadside assistance:
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
“Roadside Assistance”.NOTE:
•
The roadside assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-2069
for the U.S., 1-877-213-4525 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the “Roadside Assistance”
coverage details on the DVD in the Warranty Information
Booklet and the Roadside Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Roadside Assistance”.
Paging
To learn how to page, refer to “Working with Automated
Systems”. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect® Phone.
160 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can press the
buttonand say the sequence you wish to enter, followed by the
word “Send”. For example, if required to enter your PIN
followed with a pound, (3746#),youcanpressthe
button and say, “3746#Send”. Saying a number,
or sequence of numbers, followed by “Send”, is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored Uconnect® phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send.
The Uconnect® Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 161

NOTE:
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could press the
button and say, “Pair a Phone” to
select that option without having to listen to the rest of
the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect® Phone
will not repeat a phone number before you dial it).
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
one of the following:
– “Setup Confirmation Prompts On”
– “Setup Confirmation Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium display such
as the instrument panel cluster, and supported by your
mobile phone, the Uconnect® Phone will provide notifica-
tion to inform you of your phone and network status when
you are attempting to make a phone call using Uconnect®
Phone. The status is given for network signal strength,
phone battery strength, etc.
162 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using Voice Command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the Uconnect® Phone:
•Press the
button.
•Following the beep, say “Mute”.
In order to un-mute the Uconnect® Phone:
•Press the
button.
•Following the beep, say “Mute off”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 163

Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your Uconnect® Phone paired mobile phone to the
Uconnect® Phone or vice versa, press the
button
and say “Transfer Call”.
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
Your mobile phone can be paired with many different
electronic devices, but can only be actively “connected”
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth®
connection between your mobile phone and the Uconnect®
Phone System, follow the instructions described in your
mobile phone User ’s Manual.
List Paired Mobile Phone Names
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing”.
•When prompted, say “List Phones”.
•The Uconnect® Phone will play the phone names of all
paired mobile phones in order from the highest to the
lowest priority. To “Select” or “Delete” a paired phone
being announced, press the
button and say “Se-
lect” or “Delete”. Also, see the next two sections for an
alternate way to “Select” or “Delete” a paired phone.
164 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Select Another Mobile Phone
This feature allows you to select and start using another
phone paired with the Uconnect® Phone.
•Press the
button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Select Phone” and follow the prompts.
•You can also press the
button at any time while the
list is being played, and then choose the phone that
you wish to select.
•
The selected phone will be used for the next phone call.
If the selected phone is not available, the Uconnect®
Phone will return to using the highest priority phone
present in or near (approximately within 30 ft (9 m)) the
vehicle.
Delete Uconnect® Phone Paired Mobile Phones
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing”.
•
At the next prompt, say “Delete” and follow the prompts.
•You can also press thebutton at any time while the
list is being played, and then choose the phone you
wish to delete.
Things You Should Know About Your Uconnect®
Phone
Uconnect® Phone Tutorial
To hear a brief tutorial of the system features, press the
button and say “Uconnect® Tutorial.”
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 165

Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the Uconnect®
Phone Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the Uconnect® Phone mode (e.g., from
radio mode):
•Press and hold the
button for five seconds until
the session begins, or,
•
Press thebutton and say the “Voice Training”,
“System Training”, or “Start Voice Training” com-
mand.
You can either press the Uconnect® Phone button to restore
the factory setting or repeat the words and phrases when
prompted by the Uconnect® Phone. For best results, the
Voice Training session should be completed when the
vehicle is parked with the engine running, all windows
closed, and the blower fan switched off.
This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
Reset
•Press thebutton.
•After the “Ready” prompt, and the following beep, say
“Setup”, then “Reset”.
This will delete all phone pairing, phone book entries,
and other settings in all language modes. The System will
prompt you before resetting to factory settings.
166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Voice Command
•For best performance, adjust the rearview mirror to
provide at least ½ in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•
Speak normally, without pausing, just as you would speak
to a person sitting a few feet/meters away from you.
•Make sure that no one other than you is speaking
during a Voice Command period.
•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to say “Send”.
•Storing names in the phonebook when the vehicle is
not in motion is recommended.
•It is not recommended to store similar sounding names
in the Uconnect® Phonebook.
•Phonebook (Downloaded and Uconnect® Phone Lo-
cal) name recognition rate is optimized when the
entries are not similar.
•Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred”.
•You can say “O” (letter “O”) for “0” (zero).
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167

•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Far End Audio Performance
•Audio quality is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect® Phone.
•Echo at the phone far end can sometimes be reduced
by lowering the in-vehicle audio volume.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Recent Calls
If your phone supports “Automatic Phonebook Down-
load”, Uconnect® Phone can list your Outgoing, Incom-
ing and Missed Calls.
SMS
Uconnect® Phone can read or send new messages on
your phone.
168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE