DODGE GRAND CARAVAN 2019 Owners Manual

To delete a Uconnect phonebook entry using Voice Com-
mands:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Phonebook Delete.”
3. After you enter the Phonebook Delete menu, you will then be asked for the name of the entry that you wish to
delete. You can either say the name of a phonebook
entry that you wish to delete, or you can say “List
Names” to hear a list of the entries in the phonebook
from which you choose. To select one of the entries from
the list, push the Voice Command
button while the
Uconnect Phone is playing the desired entry and say
“Delete.”
4. After you enter the name, the Uconnect Phone will ask you which designation you wish to delete: home, work,
mobile, other, or all. Say the designation you wish to
delete.
• Note that only the phonebook entry in the current
language is deleted.
NOTE: Automatic downloaded phonebook entries cannot
be deleted or edited.
Delete/Erase “All” Uconnect Phonebook Entries
NOTE:
• ONLY the phonebook in the current language is deleted.
• Automatic downloaded phonebook entries cannot be
deleted or edited.
To delete or erase all Uconnect phonebook entries using
Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say “Phonebook Erase All.”
• The Uconnect Phone will ask you to verify that you
wish to delete all the entries from the phonebook.
3. After confirmation, the phonebook entries will be de- leted.
List All Names In The Uconnect Phonebook
•Push the Phonebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook List Names.”
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•The Uconnect Phone will play the names of all the
phonebook entries, including the downloaded phone-
book entries, if available.
• To call one of the names in the list, push the Voice
Command
button during the playing of the desired
name, and say “Call.”
NOTE: The user can also exercise “Edit” or “Delete”
operations at this point.
• The Uconnect Phone will then prompt you as to the
number designation you wish to call.
• The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio system, if
on, and will ask if you would like to answer the call. Push
the Phone
button to accept the call. To reject the call,
push and hold the Phone
button until you hear a
single beep, indicating that the incoming call was re-
jected.
Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Push the Phone
button to place the
current call on hold and answer the incoming call.
NOTE: The Uconnect Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
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Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
push the Voice Command
button and say “Dial” or
“Call” followed by the phone number or phonebook
entry you wish to call. The first call will be on hold
while the second call is in progress. To go back to the
first call, refer to “Toggling Between Calls” in this
section. To combine two calls, refer to “Conference Call”
in this section.
Place/Retrieve A Call From Hold
To put a call on hold, push the Phonebutton until you
hear a single beep. This indicates that the call is on hold.
To bring the call back from hold, push and hold the
Phone
button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
push the Phone
button until you hear a single beep,
indicating that the active and hold status of the two calls
have switched. Only one call can be placed on hold at a
time. Conference Call
When two calls are in progress (one active and one on
hold):
1. Push and hold the Phone
button until you hear a
double beep, indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, push the Voice Command
button while a call is in progress, and make a second
phone call, as described under “Making a Second Call
While Current Call is in Progress.” After the second call
has established, push and hold the Phone
button
until you hear a double beep, indicating that the two
calls have been joined into one conference call.
Call Termination
To end a call in progress:
1. Momentarily push the Phone
button.
• Only the active call(s) will be terminated and if there is
a call on hold, it will become the new active call. If the
active call is terminated by the phone far end, a call on
hold may not become active automatically. This is cell
phone-dependent.
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2. To bring the call back from hold, push and hold thePhone
button until you hear a single beep.
Redial
To redial the last number called from your mobile phone
using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say “Redial.”
• The Uconnect Phone will call the last number that was
dialed from your mobile phone.
NOTE: This may not be the last number dialed from the
Uconnect Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect Phone after the vehicle ignition has been
switched to OFF. Call continuation functionality available
on the vehicle can be any one of three types:
1. After the ignition is switched to OFF, a call can continue on the Uconnect Phone either until the call ends, or until the vehicle battery condition dictates cessation of the
call on the Uconnect Phone and transfer of the call to the
mobile phone.
2. After the ignition is cycled to OFF, a call can continue on the Uconnect Phone for a certain duration, after which
the call is automatically transferred from the Uconnect
Phone to the mobile phone.
3. An active call is automatically transferred to the mobile phone after the ignition is cycled to OFF.
Uconnect Phone Features
Language Selection
To change the language that the Uconnect Phone is using:
•Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
the name of the language you wish to switch to English,
Espanol, or Francais.
• Continue to follow the system prompts to complete the
language selection.
After selecting one of the languages, all prompts and voice
commands will be in that language.
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NOTE:After every Uconnect Phone language change
operation, only the language-specific 32-name phonebook
is usable. The paired phone name is not language-specific
and usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect Phone will instruct the
paired mobile phone to call the emergency number. NOTE:
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• If supported, this number may be programmable on
some systems. To do this, push the Phone
button and
say “Setup,” followed by “Emergency.”
• The Uconnect Phone does slightly lower your chances of
successfully making a phone call as to that for the
mobile phone directly.
WARNING!
To use your Uconnect Phone System in an emergency,
your mobile phone must be:
• Turned on.
• Paired to the Uconnect System.
• Have network coverage.10
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Roadside Assistance/Towing Assistance
If you need roadside assistance:
•Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.”
NOTE: You should program the desired Towing Assistance
phone number using the Voice Command system. To do
this, push the Phone
button and say “Setup,” fol-
lowed by “Towing Assistance.” When prompted say
1-800-521-2779 for U.S., 1-800-363-4869 for Canada, 55-
14-3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico.
Paging
To learn how to page, refer to “Working With Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to work
properly with the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
With Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can push the Voice Com-
mand
button and say the sequence you wish to enter,
followed by the word “Send.” For example, if required
to enter your PIN followed with a pound, (3746#),you
can push the Voice Command
button and say, “3 7 4
6 # Send.” Saying a number, or sequence of numbers,
followed by “Send,” is also to be used for navigating
through an automated customer service center menu
structure, and to leave a number on a pager.
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You can also send stored Uconnect Phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to call
and then push the Voice Command
button and say,
“Send.” The system will prompt you to enter the name
or number and say the name of the phonebook entry
you wish to send. The Uconnect Phone will then send
the corresponding phone number associated with the
phonebook entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
Barge In – Overriding Prompts
The “Voice Command” button can be used when you wish
to skip part of a prompt and issue your voice command
immediately. For example, if a prompt is asking “Would
you like to pair a phone, clear a...,” you could push the
Voice Command
button and say, “Pair a Phone” to
select that option without having to listen to the rest of
the voice prompt. Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect Phone
will not repeat a phone number before you dial it).
To turn confirmation prompts on or off using Voice Com-
mand:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say:
•“Setup Confirmations Prompts On”
• “Setup Confirmations Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium display such
as the instrument panel cluster, and supported by your
mobile phone, the Uconnect Phone will provide notifica-
tion to inform you of your phone and network status when
you are attempting to make a phone call using Uconnect
Phone. The status is given for roaming, network signal
strength, phone battery strength, etc.
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Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect Phone (while dialing via
the mobile phone keypad, the user must exercise caution
and take precautionary safety measures). By dialing a
number with your paired Bluetooth mobile phone, the
audio will be played through your vehicles audio system.
The Uconnect Phone will work the same as if you dial the
number using Voice Command.
NOTE:Certain brands of mobile phones do not send the
dial ring to the Uconnect Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that
the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect Phone, you will still be able
to hear the conversation coming from the other party, but
the other party will not be able to hear you. To mute the
Uconnect Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute.” To un-mute the Uconnect Phone:
•
Push the Voice Command
button.
•Following the beep, say “Mute off.”
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be transferred
from your mobile phone to the Uconnect Phone without
terminating the call. To transfer an ongoing call from your
Uconnect Phone paired mobile phone to the Uconnect
Phone or vice versa, push the Voice Command
button
and say “Transfer Call.”
Connect Or Disconnect Link Between The Uconnect
Phone And Mobile Phone
Your mobile phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect Phone paired mobile
phone and the Uconnect Phone, follow the instructions
described in your mobile phone user manual.
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List Paired Mobile Phone Names
•Push the Phonebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
• When prompted, say “List Phones.”
• The Uconnect Phone will play the phone names of all
paired mobile phones in order from the highest to the
lowest priority. To “Select” or “Delete” a paired phone
being announced, push the Voice Command
button
and say “Select” or “Delete.” Also, see the next two
sections for an alternate way to “Select” or “Delete” a
paired phone.
Select Another Mobile Phone
This feature allows you to select and start using another
phone paired with the Uconnect Phone.
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Select Phone” and follow the prompts.
• You can also push the Voice Command
button at any
time while the list is being played, and then choose
the phone that you wish to select.
• The selected phone will be used for the next phone call.
If the selected phone is not available, the Uconnect
Phone will return to using the highest priority phone
present in or near (approximately within 30 ft (9 m) of
the vehicle.
Delete Uconnect Phone Paired Mobile Phones
• Push the Phonebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
• At the next prompt, say “Delete” and follow the
prompts.
• You can also push the Voice Command
button at any
time while the list is being played, and then choose
the phone you wish to delete.
Things You Should Know About Your Uconnect
Phone
Uconnect Phone Tutorial
To hear a brief tutorial of the system features, push the
Phone
button and say “Uconnect Tutorial.” 10
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Voice Training
For users experiencing difficulty with the system recogniz-
ing their voice commands or numbers, the Uconnect Phone
Voice Training feature may be used. To enter this training
mode, follow one of the two following procedures:
•From outside the Uconnect Phone mode (e.g., from radio
mode), push and hold the Voice Command
button
for five seconds until the session begins, or,
• Push the Voice Commandbutton and say the “Voice
Training,” “System Training,” or “Start Voice Train-
ing” command.
You can either push the Uconnect Phone button to restore
the factory setting or repeat the words and phrases when
prompted by the Uconnect Phone. For best results, the
Voice Training session should be completed when the
vehicle is parked with the engine running, all windows
closed, and the blower fan switched off.
This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
Reset
To Reset all settings using Voice Command:
1. Push the Phone
button.
2. After the “Ready” prompt and the following beep, say “Setup,” then “Reset.”
• This will delete all phone pairing, phone book entries,
and other settings in all language modes. The System
will prompt you before resetting to factory settings.
Voice Command
For best performance:
• Adjust the rearview mirror to provide at least ½ inch (1
cm) gap between the overhead console (if equipped) and
the mirror.
• Always wait for the beep before speaking.
• Speak normally without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Make sure that no one other than you is speaking during
a Voice Command period.
Performance is maximized under:
• Low-to-medium blower setting
• Low-to-medium vehicle speed
• Low road noise
• Smooth road surface
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