maintenance DODGE GRAND CARAVAN 2019 Manual PDF

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
•Handle the disc by its edge; avoid touching the surface.
• If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
• Do not apply paper or tape to the disc; avoid scratching
the disc.
• Do not use solvents such as benzene, thinner, cleaners,
or anti-static sprays.
• Store the disc in its case after playing.
• Do not expose the disc to direct sunlight.
• Do not store the disc where temperatures may become
too high. NOTE:
If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 463

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
466 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
470 CUSTOMER ASSISTANCE

About Your Brakes........................ .388
Adding Engine Coolant (Antifreeze) .............352
Adding Fuel ............................. .267
Adding Washing Fluid ...................... .340
Additives, Fuel ........................... .391
Adjust Down .................................46
Forward ................................46
Rearward ...............................46
Up....................................46
AirBag ................................ .198
Air Bag Operation ....................... .200
Air Bag Warning Light .................... .197
Driver Knee Air Bag ..................... .201
Enhanced Accident Response .............207, 331
Event Data Recorder (EDR) .................332
If Deployment Occurs .................... .206
Knee Impact Bolsters ..................... .201
Maintaining Your Air Bag System .............208
Maintenance ........................... .208
Side Air Bags .......................... .201
Transporting Pets ....................... .233
Air Bag Light ...................... .145, 197, 235
Air Cleaner, Engine (Engine Air Cleaner Filter) ......344
Air Conditioner Maintenance ..................344Air Conditioner Refrigerant
................344, 345
Air Conditioner System ..................... .344
Air Conditioning ............................85
Automatic Rear ...........................80
Rear ..................................72
Air Conditioning Filter ................... .88, 345
Air Conditioning, Operating Tips ................86
Air Filter ............................... .344
Air Pressure Tires................................. .368
Alarm Arm The System ..........................25
Disarm The System ........................25
Security Alarm ......................... .148
Alterations/Modifications Vehicle .................................5
Antifreeze (Engine Coolant) ................351,
397
Disposal .............................. .353
Anti-Lock Brake System (ABS) .................158
Anti-Lock Warning Light .................... .148
Ashtray ................................ .120
Assistance Towing ......................... .444
Assist, Hill Start .......................... .160
Automatic Dimming Mirror ....................56
Automatic Door Locks ........................29
472 INDEX

Certification Label......................... .268
Chains, Tire ............................. .378
Change Oil Indicator ....................... .135
Changing A Flat Tire .................... .297, 357
Chart, Tire Sizing .......................... .359
Check Engine Light (Malfunction Indicator Light). . . .154
Checking Your Vehicle For Safety ...............234
Checks, Safety ............................ .234
Child Restraint ........................... .210
Child Restraints Booster Seats ........................... .214
Child Seat Installation ................. .226, 228
How To Stow An unused ALR Seat Belt ........224
Infant And Child Restraints .................212
Locating The LATCH Anchorages .............220
Lower Anchors And Tethers For Children .......216
Older Children And Child Restraints ...........213
Seating Positions ........................ .215
Using The Top Tether Anchorage .............231
Clean Air Gasoline ........................ .391
Cleaning Wheels ............................... .377
Climate Control ............................68
Automatic ..............................76
Manual ................................68 Coat Hook
...............................112
Cold Weather Operation ..................... .241
Compact Disc (CD) Maintenance ................463
Compact Spare Tire ........................ .375
Compass ................................ .137
Calibration ............................ .138
Variance .............................. .138
Computer, Trip/Travel ................... .136, 144
Console ................................ .105
Floor ................................ .105
Console, Overhead ........................ .108
Contract, Service .......................... .468
Cooling

Pressure Cap (Radiator Cap) ............353
Cooling System ........................... .350
Adding Coolant (Antifreeze) .................352
Cooling Capacity ........................ .397
Disposal Of Used Coolant ..................353
Drain, Flush, And Refill ................... .351
Inspection ............................. .350
Points To Remember ..................... .353
Pressure Cap ........................... .353
Radiator Cap .......................... .353
Selection Of Coolant (Antifreeze) .......351, 397, 398
Corrosion Protection ....................... .381
Cruise Light ............................. .152
474 INDEX

Cupholders...........................113,385
Customer Assistance ....................... .466
Cybersecurity ............................ .403
Daytime Brightness, Interior Lights ...............66
Daytime Running Lights ................... .61, 62
Dealer Service ............................ .341
Defroster, Windshield ....................... .235
Delay (Intermittent) Wipers ....................67
Diagnostic System, Onboard ...................153
Dimmer Switch Headlight ........................... .61, 62
Dipsticks Automatic Transmission ................... .357
Oil (Engine) ........................... .340
Power Steering ......................... .254
Disabled Vehicle Towing .................... .330
Disposal Antifreeze (Engine Coolant) .................353
Door Ajar ............................ .146, 147
Door Ajar Light ....................... .146, 147
Door Locks Automatic ..............................29
Doors ....................................27
Driver ’s Seat Back Tilt .................... .32, 33Driving
Through Flowing, Rising, Or Shallow Standing
Water ................................ .283
DVD Player (Video Entertainment System) .........411
E-85 Fuel ............................... .394
Economy (Fuel) Mode ...................... .247
Electrical Power Outlets ......................115
Electric Brake Control System ..................159
Anti-Lock Brake System ................... .158
Traction Control System ................... .163
Electric Remote Mirrors .......................59
Electronic Speed Control (Cruise Control) .........255
Electronic Stability Control (ESC) ...............163
Electronic Throttle Control Warning Light .........146
Emergency, In Case Of Freeing Vehicle When Stuck .................329
Hazard Warning Flasher ...................286
Jacking ........................ .297,
303, 357
Jump Starting .......................... .324
Emission Control System Maintenance ............154
Engine ................................. .339
Air Cleaner ............................ .344
Block Heater ........................... .242
Break-In Recommendations .................242
12
INDEX 475

Checking Oil Level...................... .340
Compartment .......................... .339
Compartment Identification .................339
Coolant (Antifreeze) ..................... .398
Cooling .............................. .350
Exhaust Gas Caution .................. .234, 393
Fails To Start ........................... .242
Flooded, Starting ........................ .242
Oil ........................... .342, 397, 398
Oil Filler Cap .......................... .339
Oil Filter .............................. .343
Oil Selection ........................ .342, 397
Oil Synthetic ........................... .343
Overheating ........................... .327
Starting .............................. .241
Engine Oil Viscosity ........................ .342
Engine Oil Viscosity Chart ....................342
Enhanced Accident Response Feature .........207, 331
Ethanol ............................. .391, 394
Exhaust Gas Cautions ................... .234, 393
Exhaust System ....................... .234, 348
Exterior Lighting ............................61
Exterior Lights ...................... .61, 237, 287Filters
Air Cleaner ............................ .344
Air Conditioning ..................... .88, 345
Engine Oil ......................... .343, 398
Engine Oil Disposal ...................... .343
Flashers Hazard Warning ........................ .286
Turn Signals .................. .61, 152, 237, 289
Flash-To-Pass ........................... .61, 62
Flexible Fuel Vehicles Cruising Range ......................... .396
Engine Oil ............................ .395
Fuel Requirements ....................... .394
Maintenance ........................... .396
Replacement

Parts ....................... .396
Starting .............................. .395
Flooded Engine Starting ..................... .242
Floor Console ............................ .105
Fluid, Brake ............................. .400
Fluid Capacities ........................... .397
Fluid Leaks .............................. .237
Fluid Level Checks Automatic Transmission ................... .357
Brake ................................ .355
Power Steering ......................... .254
476 INDEX

Lubrication, Body......................... .347
Luggage Carrier .......................... .122
Lug Nuts/Bolts ........................... .389
Maintenance Free Battery .................... .340
Maintenance Schedule ...................... .335
Malfunction Indicator Light (Check Engine) . . . .150, 154
Manual Service ............................... .470
Map/Reading Lights .........................64
Media Hub .............................. .406
Methanol ............................... .391
Mini-Trip Computer .................... .136, 144
Mirrors ............................... .56, 58
Automatic Dimming .......................56
Electric Remote ...........................59
Exterior Folding ..........................60
Heated ............................. .56, 60
Outside ............................. .56, 58
Rearview ............................ .56, 57
Vanity .................................60
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................174
Mopar Parts ............................. .469MP3 Control
............................. .406
Multi-Function Control Lever ...................61
New Vehicle Break-In Period ..................242
Occupant Restraints ........................ .179
Octane Rating, Gasoline (Fuel) ..............390, 398
Oil Change Indicator Reset ................................ .135
Oil, Engine ........................... .342, 398
Capacity .............................. .397
Change Interval ........................ .342
Checking ............................. .340
Disposal .............................. .343
Filter ............................. .343, 398
Filter Disposal .......................... .343
Identification Logo ...................... .342
Materials

Added To ...................... .343
Pressure Warning Light ................... .147
Recommendation .................... .342, 397
Synthetic ............................. .343
Viscosity .......................... .342, 397
Oil Filter, Change ......................... .343
Oil Filter, Selection ......................... .343
Oil Pressure Light ......................... .147
480 INDEX

Refrigerant.............................. .345
Release, Hood ..............................92
Reminder, Lights On .........................61
Reminder, Seat Belt ........................ .181
Remote Keyless Entry Arm The Alarm ..........................25
Disarm The Alarm ........................25
Programming Additional Key Fobs ..........20, 24
Remote Starting Exit Remote Start Mode .....................22
Replacement Bulbs ........................ .287
Replacement Keys ...........................24
Replacement Tires ......................... .372
Reporting Safety Defects .................... .469
Restraints, Child .......................... .210
Restraints, Head ............................49
Rocking Vehicle When Stuck ...................329
Roof Luggage Rack ........................ .122
Rotation, Tires ............................ .379
Safety Checks Inside Vehicle ...................235
Safety Checks Outside Vehicle .................237
Safety Defects, Reporting .................... .469
Safety, Exhaust Gas ........................ .234
Safety Information, Tire ..................... .357Safety Tips
.............................. .234
Schedule, Maintenance ...................... .335
Seat Belt Reminder ........................ .147
Seat Belts ............................ .181, 235
Adjustable Shoulder Belt ...................186
Adjustable Upper Shoulder Anchorage .........186
Adjustable Upper Shoulder Belt Anchorage ......186
Automatic Locking Retractor (ALR) ...........193
Child Restraints ........................ .210
Energy Management Feature ................192
Extender .............................. .191
Front Seat ...................... .181, 182, 184
Inspection ............................. .235
Lap/Shoulder Belt Operation ................184
Lap/Shoulder

Belts ...................... .182
Lap/Shoulder Belt Untwisting ...............186
Operating Instructions .................... .184
Pregnant Women ........................ .192
Pretensioners .......................... .192
Rear Seat ............................. .182
Reminder ............................. .181
Seat Belt Extender ....................... .191
Seat Belt Pretensioner .................... .192
Untwisting Procedure .................... .186
Seat Belts Maintenance ...................... .383
482 INDEX

Disabled Vehicle........................ .330
Guide ................................ .274
Recreational ........................... .281
Weight ............................... .274
Towing Assistance ......................... .444
Towing Behind A Motorhome ..................281
Traction ................................ .282
Traction Control .......................... .163
Trailer Sway Control (TSC) ....................167
Trailer Towing ............................ .270
Cooling System Tips ..................... .280
Hitches ............................... .273
Minimum Requirements ................... .276
Tips ................................. .279
Trailer And Tongue Weight ..................275
Wiring ............................... .278
Trailer Towing Guide ....................... .274
Trailer Weight ............................ .274
Transfer Case Fluid ................................ .400
Transmission Automatic ......................... .245, 356
Fluid ............................. .356, 400
Maintenance ........................... .356
Transporting Pets ......................... .233Tread Wear Indicators
...................... .370
Turn Signals ....................... .61, 152, 289
Uconnect Advanced Phone Connectivity ...............446
Phone Call Features ...................... .440
Uconnect (Hands-Free Phone) ..................432
Uconnect Phone .......................... .442
Umbrella Holder ...........................110
Uniform Tire Quality Grades ..................379
Universal Garage Door Opener (HomeLink) ........98
Universal Transmitter ........................98
Untwisting Procedure, Seat Belt ................186
USB................................... .406
V
anity Mirrors .............................60
Variance Compass ............................. .138
Vehicle Identification Number (VIN) .............388
Vehicle Loading ....................... .268, 364
Vehicle Modifications/Alterations .................5
Vehicle Storage ......................... .87, 381
Viscosity, Engine Oil ....................... .342
Voice Command Commands ............................ .459
12
INDEX 485