service DODGE JOURNEY 2010 1.G Manual PDF

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922 (Canadian residents, call 1-800-485-
2001).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 481

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safetydefect to the Canadian government should write to: Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
9
IF YOU NEED CONSUMER ASSISTANCE 483

vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s ManualsThese Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
484 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 485

Checking Your Vehicle For Safety............. 84
Checks, Safety ........................... 84
Child Booster Seat ........................ 73
Child Restraint .................. 71,72,75,79,81
Child Restraint Tether Anchors .............77,79
Child Safety Locks ........................ 32
Clean Air Gasoline ....................... 354
Cleaning Wheels ............................. 437
Windshield Wiper Blades ................ 418
Climate Control ......................... 269
Clock ........................ 215,231,240,252
Coin Holder ........................... 158
Cold Weather Operation ................... 296
Compact Disc (CD) Maintenance ............. 268
Compact Spare Tire ...................... 338
Compass ........................ 198,201,208
Compass Calibration .................. 201,209
Compass Variance .................... 200,209Computer, Trip/Travel
.................... 206
Connector UCI ................................ 263
Universal Consumer Interface (UCI) ......... 263
Conserving Fuel ........................ 206
Console, Floor .......................... 158
Console, Overhead ....................... 139
Contract, Service ........................ 481
Coolant Pressure Cap (Radiator Cap) .......... 427
Cooling System ......................... 424
Adding Coolant (Antifreeze) .............. 426
Coolant Capacity ...................... 455
Coolant Level ...................... 424,428
Disposal of Used Coolant ................ 428
Drain, Flush, and Refill .................. 425
Inspection ........................... 428
Points to Remember .................... 428
Pressure Cap ......................... 427
Radiator Cap ......................... 427
10
INDEX 491

Selection of Coolant (Antifreeze)......425,455,456
Temperature Gauge .................... 183
Corrosion Protection ..................... 435
Cruise Control (Speed Control) .............. 134
Cruise Light ........................... 190
Cupholders ......................... 156,440
Customer Assistance ..................... 479
Customer Programmable Features ............ 210
Daytime Running Lights ................... 125
Dealer Service .......................... 407
Defroster, Rear Window ................... 172
Defroster, Windshield .............86,271,272,282
Delay (Intermittent) Wipers ................. 130
Diagnostic System, Onboard ................ 405
Digital Video Disc (DVD) Player ............. 251
Dimmer Switch, Headlight ................. 127
Dipsticks Automatic Transaxle ................. 432,434Oil (Engine)
.......................... 409
Power Steering ........................ 312
Disabled Vehicle Towing ................... 398
Disposal Antifreeze (Engine Coolant) ............... 428
Engine Oil ........................... 412
Door Locks ............................. 28
Door Locks, Automatic .................... 30
Door Opener, Garage ..................... 140
Driving On Slippery Surfaces ................... 307
Through Flowing, Rising, or Shallow
Standing Water ........................ 308
DVD Player (Video Entertainment System™) .... 261
Electric Remote Mirrors .................... 96
Electrical Outlet, Auxiliary (Power Outlet) ...... 150
Electrical Power Outlets ................... 150
Electronic Brake Control System ............. 317
492 INDEX

Oil Synthetic......................... 411
Operation ............................ 83
Overheating .......................... 380
Starting ............................. 295
Temperature Gauge .................... 183
Engine Oil Viscosity ...................... 411
Enhanced Accident Response Feature .......... 65
Entry System, Illuminated .................. 18
Ethanol ............................... 354
Exhaust Gas Caution ................. 39,85,356
Exhaust System ....................... 85,421
Express Down Windows ................... 23
Exterior Folding Mirrors ................... 96
Exterior Light Service ..................... 450
Exterior Lights ........................ 88,450
Fabric Care ............................ 438
Filler Location Fuel ...................... 357 Filters
Air Cleaner .......................... 412
Air Conditioning .................... 288,416
Automatic Transaxle .................... 434
Engine Oil ........................ 412,456
Engine Oil Disposal .................... 412
Flashers Hazard Warning ....................... 380
Turn Signal ...................... 88,126,185
Flash-To-Pass ........................... 127
Flooded Engine Starting ................... 296
Floor Console .......................... 158
Fluid, Brake ........................... 457
Fluid Capacities ......................... 455
Fluid Leaks ............................. 88
Fluid Level Checks Automatic Transaxle ................. 432,434
Brake ............................ 430,457
Cooling System ....................... 424
494 INDEX

Engine Oil........................... 409
Power Steering ..................... 312,457
Fluids ................................ 456
Fluids, Lubricants and Genuine Parts .......... 456
Fog Light Service ........................ 451
Fog Lights .................... 121,125,184,451
Folding Rear Seat ..................... 1 17,109
Freeing A Stuck Vehicle ................... 396
Fuel ................................. 353
Adding ............................. 357
Additives ............................ 355
Clean Air ............................ 354
Conserving .......................... 206
Ethanol ............................. 354
Filler Cap (Gas Cap) .................... 357
Gasoline ............................ 353
Gauge .............................. 183
Materials Added ....................... 355
Methanol ............................ 354 Octane Rating
...................... 353,456
Requirements ......................... 353
Saver Mode .......................... 206
Specifications ......................... 456
Tank Capacity ........................ 455
Fuel System Caution ..................... 358
Fueling ............................... 357
Fuses ................................ 440
Garage Door Opener (HomeLink) ........... 140
Gas Cap (Fuel Filler Cap) ...............357,405
Gas Gauge (Fuel Gauge) ................... 183
Gasoline, Clean Air ...................... 354
Gasoline (Fuel) ......................... 353
Conserving .......................... 206
Gasoline, Reformulated ................... 354
Gauges Coolant Temperature ................... 183
Fuel ............................... 183
10
INDEX 495

Headlight Switch................... 121,122
Headlights ........................ 122,450
Headlights On Reminder ................. 125
Headlights On With Wipers ............123,132
High Beam ..................... 127,185,450
High Beam Indicator .................... 185
High Beam/Low Beam Select ............. 127
Illuminated Entry ....................... 18
Instrument Cluster .................. 121,183
Interior ............................. 127
License ............................. 454
Lights On Reminder .................... 125
Low Fuel ......................... 183,184
LowTire ............................ 191
Malfunction Indicator (Check Engine) ........ 193
Map Reading ......................... 127
Oil Pressure .......................... 189
Park .......................... 121,122,450
Passing ............................. 127 Rear Servicing
..................... 450,452
Rear Tail ............................ 452
Seat Belt Reminder ..................... 186
Service ........................... 449,450
Service Engine Soon (Malfunction Indicator) . . . 193
Side Marker .......................... 450
Tire Pressure Monitoring (TPMS) ........191,344
Traction Control ................. 193,322,324
Turn Signal ............. 88,121,126,185,450,452
Vanity Mirror .......................... 97
Warning (Instrument Cluster Description) ..... 183
Load Floor, Cargo ....................... 166
Loading Vehicle ...................... 359,361
Capacities ........................... 361
Tires ............................... 331
Locks ................................. 28
Auto Unlock .......................... 30
Child Protection ........................ 32
Door ................................ 28
10
INDEX 499

Power Door........................... 29
Low Tire Pressure System .................. 344
Lower Anchors and Tether for CHildren
(LATCH) ............................ 77,79
Lubrication, Body ....................... 417
Luggage Rack (Roof Rack) ................. 173
Lumbar Support ........................ 101
Maintenance Free Battery .................. 413
Maintenance, General ..................... 408
Maintenance Procedures ................... 408
Maintenance Schedule .................... 460
Maintenance, Sunroof ..................... 149
Malfunction Indicator Light (Check Engine) . . 193,406
Manual, Service ......................... 483
Map/Reading Lights ..................... 127
Marker Lights, Side ...................... 450
Master Cylinder (Brakes) .................. 430
Methanol ............................. 354 Mini-Trip Computer
................... 198,206
Mirrors ............................. 94,140
Automatic Dimming ..................... 95
Electric Powered ....................... 96
Electric Remote ........................ 96
Exterior Folding ........................ 96
Heated .............................. 97
Outside .............................. 95
Rearview ............................. 94
Vanity ............................... 97
Mode Fuel Saver ........................... 206
Modifications/Alterations, Vehicle ............. 7
Monitor, Tire Pressure System ............... 344
Mopar Parts ......................... 407,482
MP3 Player ............................ 251
MTBE/ETBE ........................... 354
Multi-Function Control Lever ............... 121
500 INDEX