service DODGE JOURNEY 2011 1.G Owners Manual

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 527

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
528 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 529

CleaningWheels ............................ 486
Windshield Wiper Blades ............... 466
Climate Control ......................... 311
Coin Holder ........................... 239
Cold Weather Operation ................... 336
Compact Disc (CD) Maintenance ............. 310
Compact Spare Tire ...................... 375
Computer, Trip/Travel .................... 278
Connector UCI .............................. 308
Universal Consumer Interface (UCI) ....... 308
Conserving Fuel ........................ 276
Console, Floor .......................... 239
Console, Overhead ....................... 218
Contract, Service ........................ 525
Coolant Pressure Cap (Radiator Cap) .......... 475
Cooling System ......................... 472
Adding Coolant (Antifreeze) ............. 474Coolant Capacity
..................... 503
Coolant Level .................... 472,476
Disposal of Used Coolant ............... 476
Drain, Flush, and Refill ................ 472
Inspection .......................... 476
Points to Remember .................. 476
Pressure Cap ........................ 475
Radiator Cap ....................... 475
Selection of Coolant (Antifreeze) ....473,503,504
Corrosion Protection ..................... 484
Cupholders ......................... 237,489
Customer Assistance ..................... 523
Data Recorder, Event ...................... 74
Daytime Brightness, Interior Lights ........... 197
Daytime Running Lights ................... 194
Dealer Service .......................... 455
Defroster, Rear Window ................... 252
Defroster, Windshield ................... 91,317
10
INDEX 535

Event Data Recorder...................... 74
Exhaust Gas Caution ................. 42,90,397
Exhaust System ....................... 90,469
Express Down Windows ................... 23
Exterior Folding Mirrors ................... 104
Exterior Light Service ..................... 497
Exterior Lighting ........................ 192
Exterior Lights ........................ 93,497
Fabric Care ............................ 487
Filler Location Fuel .................... 266,401
Filters Air Cleaner ......................... 460
Air Conditioning .................. 326,464
Automatic Transaxle .................. 482
Engine Oil ....................... 460,504
Engine Oil Disposal ................... 460
Flash-To-Pass ........................... 196 Flashers
Hazard Warning ..................... 423
Turn Signal .................... 93,195,261
Flexible Fuel Vehicles Cruising Range ...................... 400
Engine Oil ......................... 400
Fuel Requirements ................. 397,399
Maintenance ........................ 401
Replacement Parts .................... 401
Starting ........................... 400
Flooded Engine Starting ................... 337
Floor Console .......................... 239
Fluid Capacities ......................... 503
Fluid Leaks ............................. 93
Fluid Level Checks Automatic Transaxle ...............481,482
Brake .......................... 478,505
Cooling System ...................... 472
Engine Oil ......................... 457
538 INDEX

Power Steering................... 349,505
Fluid, Brake ........................... 505
Fluids ................................ 504
Fluids, Lubricants and Genuine Parts .......... 504
Fog Light Service ........................ 498
Fog Lights ....................... 194,261,498
Folding Rear Seat ..................... 180,187
Freeing A Stuck Vehicle ................... 441
Fuel ................................. 393
Adding ........................... 401
Additives .......................... 395
Clean Air .......................... 393
Conserving ......................... 276
Ethanol ........................... 394
Filler Cap (Gas Cap) ...............266,401
Filler Door (Gas Cap) .................. 266
Gasoline ........................... 393
Gauge ............................ 266
Light ............................. 272 Materials Added
..................... 395
Methanol .......................... 394
Octane Rating .................... 393,504
Requirements ....................... 393
Saver Mode ........................ 276
Specifications ....................... 504
Tank Capacity ....................... 503
Fuel Optimizer ......................... 276
Fuel Saver ............................. 276
Fuel System Caution ..................... 402
Fuel, Flexible ........................... 397
Fueling ............................... 401
Fuses ................................ 489
Garage Door Opener (HomeLink®) ........... 220
Gas Cap (Fuel Filler Cap) ...............401,453
Gasoline (Fuel) Conserving ......................... 276
Gasoline, Clean Air ...................... 393
10
INDEX 539

Headlights On Reminder............... 194
Headlights On With Wipers ..........193,202
High Beam ...................... 196,497
High Beam Indicator .................. 261
High Beam/Low Beam Select ............ 196
Illuminated Entry ..................... 20
Instrument Cluster ................. 192,259
Intensity Control ..................... 196
Interior ............................ 196
License ............................ 501
Lights On Reminder .................. 194
Low Fuel .......................... 272
Malfunction Indicator (Check Engine) ...... 259
Map Reading ....................... 198
Parade Mode (Daytime Brightness) ........ 197
Park .............................. 497
Passing ............................ 196
Reading ........................... 198
Rear Servicing .................... 497,499Rear Tail
........................... 499
Seat Belt Reminder ................... 264
Security Alarm (Theft Alarm) ............ 266
Service ......................... 495,497
Service Engine Soon
(Malfunction Indicator) ................ 259
Side Marker ........................ 497
Theft Alarm (Security Alarm) ............ 266
Tire Pressure Monitoring (TPMS) .......262,383
Traction Control ..................... 360
Turn Signal ................. 93,195,497,499
Vanity Mirror ....................... 104
Warning (Instrument Cluster Description) . . . 259
Load Floor, Cargo ....................... 246
Loading Vehicle ...................... 403,405
Capacities .......................... 405
Tires .............................. 367
Locks ................................. 29
Auto Unlock ......................... 31
10
INDEX 543

Automatic Door...................... 31
Child Protection ...................... 31
Door .............................. 29
Power Door ......................... 30
Low Tire Pressure System .................. 383
Lower Anchors and Tether for CHildren
(LATCH) ............................ 81,83
Lubrication, Body ....................... 466
Luggage Rack (Roof Rack) ................. 253
Maintenance Free Battery .................. 461
Maintenance Procedures ................... 456
Maintenance Schedule .................... 508
Maintenance, General ..................... 456
Maintenance, Sunroof ..................... 230
Malfunction Indicator Light (Check Engine) . . 259,454
Manual Transaxle Fluid Level Check .................... 483
Frequency of Fluid Change ............. 483Lubricant Selection
................... 483
Manual, Service ......................... 527
Map/Reading Lights ..................... 198
Marker Lights, Side ...................... 497
Master Cylinder (Brakes) .................. 478
Methanol ............................. 394
Mini-Trip Computer ...................... 278
Mirrors ............................ 101,219
Automatic Dimming .................. 102
Electric Powered ..................... 103
Electric Remote ...................... 103
Exterior Folding ..................... 104
Heated ............................ 104
Outside ........................... 102
Rearview .......................... 101
Vanity ............................ 104
Mode Fuel Saver ......................... 276
Modifications/Alterations, Vehicle ............. 7
544 INDEX

Service Assistance....................... 523
Service Contract ......................... 525
Service Engine Soon Light
(Malfunction Indicator) .................... 259
Service Manuals ........................ 527
Shift Lever Override ...................... 443
Shifting Automatic Transaxle .................. 338
Shoulder Belt Upper Anchorage .............. 51
Shoulder Belts ........................... 46
Side Airbag ............................. 70
Side View Mirror Adjustment ............... 102
Signals, Turn ................... 93,195,261,499
Slippery Surfaces, Driving On ............... 345
Snow Chains (Tire Chains) ................. 380
Snow Tires ............................ 382
Spare Tire ....................... 375,376,426
Spark Plugs ............................ 504 Specifications
Fuel (Gasoline) ...................... 504
Oil ............................ 458,504
Speed Control (Cruise Control) .............. 203
Speedometer ........................... 266
Starting ............................. 25,334
Automatic Transmission ................ 334
Cold Weather ....................... 336
Engine Fails to Start .................. 337
Remote ............................ 25
Starting and Operating .................... 334
Starting Procedures ...................... 334
Steering Column Controls ..................... 195
Column Lock ....................... 202
Power .......................... 348,349
Tilt Column ........................ 202
Wheel, Tilt ......................... 202
Steering Wheel Audio Controls .............. 308
10
INDEX 549

TransaxleAdditives .......................... 480
Automatic ....................... 338,480
Autostick .......................... 343
Filter ............................. 482
Maintenance ........................ 480
Operation .......................... 338
Overdrive .......................... 342
Selection of Lubricant ................. 505
Transmission ........................... 338
Transmitter Battery Service
(Remote Keyless Entry) .................... 24
Transmitter Programming
(Remote Keyless Entry) .................... 21
Transmitter, Garage Door Opener (HomeLink®) . . 220
Transmitter, Remote Keyless Entry (RKE) ........ 21
Transporting Pets ........................ 88
Tread Wear Indicators .................... 378
Trip Odometer .......................... 261 Turn Signals
...................... 195,261,499
UCI Connector ......................... 308
Underhood Fuses ........................ 492
Uniform Tire Quality Grades ................ 529
Universal Consumer Interface (UCI) Connector . . . 308
Universal Transmitter ..................... 220
Unleaded Gasoline ....................... 393
Untwisting Procedure, Seat Belt .............. 51
Upholstery Care ........................ 487
Vanity Mirrors .......................... 104
Vehicle Certification Label ................. 403
Vehicle Identification Number (VIN) ............ 6
Vehicle Loading ................... 368,403,405
Vehicle Modifications/Alterations .............. 7
Vehicle Storage ....................... 325,495
Vehicle Theft Alarm (Security Alarm) .......... 17
552 INDEX