phone DODGE JOURNEY 2011 1.G Manual PDF

6. Disconnect the negative(-)jumper cable from the
remote negative (-)post of the vehicle with the dis-
charged battery.
7. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery.
8. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
10. Reinstall the protective cover over the remote posi-
tive (+)battery post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE. Using the least accelerator pedal pressure
to maintain the rocking motion without spinning the
wheels is most effective.6
WHAT TO DO IN EMERGENCIES 441

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
524 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 527

Brightness, Interior Lights.................. 196
Bulb Replacement ..................... 495,497
Bulbs, Light .......................... 93,495
Camera, Rear ........................... 215
Capacities, Fluid ........................ 503
Caps, Filler Fuel .............................. 401
Oil (Engine) ..................... 451,459
Power Steering ...................... 349
Radiator (Coolant Pressure) ............. 475
Car Washes ............................ 484
Carbon Monoxide Warning ...............90,397
Cargo (Vehicle Loading) ................246,403
Cargo Area Cover ....................... 248
Cargo Area Features ...................... 245
Cargo Compartment ...................... 245
Light ............................. 245
Luggage Carrier ..................... 253 Cargo Load Floor
........................ 246
Cargo Management System ................. 246
Rollaway Tonneau Cover ............... 248
Tri-Fold Load Floor ................... 246
Cargo Tie-Downs ........................ 247
Cellular Phone .......................... 310
Certification Label ....................... 403
Chains, Tire ............................ 380
Changing A Flat Tire ..................... 425
Chart, Tire Sizing ........................ 363
Check Engine Light (Malfunction Indicator
Light) ............................. 259,454
Checking Your Vehicle For Safety ............. 89
Checks, Safety ........................... 89
Child Booster Seat ........................ 77
Child Restraint .................. 75,77,79,83,85
Child Restraint Tether Anchors .............81,83
Child Safety Locks ........................ 31
Clean Air Gasoline ....................... 393
534 INDEX

291686.ps 11Y532-126-AA Chrysler 1" gutter 07/14/2010 08:26:13
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and
the name Chrysler Canada Inc. used in substitution
therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2010 Chrysler Group LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.