24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Indicator Light
• If this indicator light flashes during acceleration, apply as little throttle aspossible. While driving, ease up on the accelerator. Adapt your speed and driving
to the prevailing road conditions. To improve the vehicle's traction when starting
off in deep snow, sand or gravel, it may be desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when coldand inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
WHAT TO DO IN EMERGENCIES
FREEING A STUCK VEHICLE
• If your vehicle becomes stuck in mud, sand or snow, it can often be moved by arocking motion. Turn your steering wheel right and left to clear the area around the
front wheels. Then, move the shift lever back and forth between REVERSE and
DRIVE. Using minimal accelerator pedal pressure to maintain the rocking motion,
without spinning the wheels, is most effective.
NOTE: If your vehicle is equipped with Electronic Stability Control (ESC) or Traction
, turn the system off before attempting to “rock” the vehicle.
• When “rocking” a stuck vehicle by moving between REVERSE and DRIVE, do not spin the wheels faster than 15 mph (24 km/h), or drivetrain damage may
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmission shifting occurring).
Fast spinning tires can be dangerous. Forces generated by excessive wheel
speeds may cause tire damage or failure. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than 30 mph (48 km/h) when
you are stuck. Do not let anyone near a spinning wheel, no matter what the
WHAT TO DO IN EMERGENCIES