service DODGE JOURNEY 2012 1.G User Guide

For Uconnect™ customer support, visit the following
websites:
•www.chrysler.com/uconnect
•www.dodge.com/uconnect
•www.jeep.com/uconnect
•or call 1–877–855–8400
If your mobile phone only supports the Headset Profile
you may not be able to use any Uconnect™ Phone
features. Refer to your mobile service provider or the
phone manufacturer for details.
Uconnect™ Phone allows you to transfer calls between
the system and your mobile phone as you enter or exit
your vehicle and enables you to mute the system’s
microphone for private conversation.
WARNING!
Any voice commanded system should be used only
in safe driving conditions following local laws and
phone use. All attention should be kept on the
roadway ahead. Failure to do so may result in an
accident causing serious injury or death.
The Uconnect™ Phone is driven through your
Bluetooth “Hands-Free Profile” mobile phone.
Uconnect™ features Bluetooth technology - the global
standard that enables different electronic devices to con-
nect to each other without wires or a docking station, so
Uconnect™ Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or briefcase), as
long as your phone is turned on and has been paired to
the vehicle’s Uconnect™ Phone. The Uconnect™ Phone
allows up to ten mobile phones or audio devices to be
linked to the system. Only one linked (or paired) mobile
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107

Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect™ Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect™ Phone.
•Redial,
•Dial by touching in the number,
•Voice Commands (Dial by Saying a Number, Call by
Saying a Phonebook Name, Redial, or Call Back),
•Mobile Phonebook,
•Recent Call Log.NOTE:
All of the above operations except Redial can be
done with 1 call or less active.
Dial By Saying A Number
•
Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Dial 248-555-1212”,
•The Uconnect™ Phone will dial 248-555-1212.
Call By Saying A Phonebook Name
•
Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Call John Doe Mobile”,
•The Uconnect™ Phone will dial the number associated
with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115

•The Uconnect™ Phone will call the last number that
was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect™ Phone after the vehicle ignition key has been
switched to OFF.
•After the ignition key is switched to OFF, a call can
continue on the Uconnect™ Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect™ Phone and
transfer of the call to the mobile phone.
Uconnect™ Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect™ Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 119

You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.
When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send 3 7
4 6 #”. Saying “Send” followed by a number, or sequence
of numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager. You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password”, then
if you press the
button and say “Send Voicemail
Password”, the Uconnect™ Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 121

Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available and
supported by Bluetoothon your mobile service plan.
For example, if your mobile service plan provides three-
way calling, this feature can be accessed through the
Uconnect™ Phone. Check with your mobile service pro-
vider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect™ Phone.
•Redial
•Dial by touching in the number
•Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial, or Call Back)
•Favorite Phonebook
•Mobile Phonebook
•Recent Call Log
•SMS Message Viewer
NOTE: All of the above operations except Redial can be
done with 1 call or less active.
Dial By Saying A Number
•
Press thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Dial 248-555-1212”,
•The Uconnect™ Phone will dial the number
248-555-1212.
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Call Emergency or Dial Emergency” and the
Uconnect™ Phone will instruct the paired mobile
phone to call the emergency number. This feature is
supported in the U.S., Canada, and Mexico.
NOTE:
•The Emergency call may also be initiated by using the
touch-screen.
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect™ Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Listening” prompt and the following beep,
say “Towing Assistance”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 147

NOTE:
•The towing assistance call may also be initiated by
touch.
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Towing Assistance” coverage
details in the Warranty Information Booklet and on the
24–Hour Towing Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.
When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touch-screen or press the
button and say the word
“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the
button and say, “Send 3 7
4 6 #”. Saying “Send” followed by a number, or sequence
of numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
1. You can also say “Find City”, “Find Favorite”, “Find
Play by Category”, “Find Play by Name”, “Find Recently
Found”, “Where to?” or “Go Home”.2. You can say “Find Nearest” then “Restaurant”, “Fuel”,
“Transit”, “Lodging”, “Shopping”, “Bank”, “Entertain-
ment”, “Recreation”, “Attractions”, “Community”,
“Auto Services”, “Hospitals”, “Parking”, “Airport”, “Po-
lice Stations”, “Fire Stations”, or “Auto Dealers”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 175

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Supplemental
Active Head Restraints (AHR)/Resetting Active Head
Restraints (AHR)” in “Things To Know Before Starting
Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.(Continued)
Active Head Restraint (Tilted)
188 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING! (Continued)
•Active Head Restraints may be deployed if they
are struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Ac-
tive Head Restraint ensure that all cargo is se-
cured, as loose cargo could contact the Active Head
Restraint during sudden stops. Failure to follow
this warning could cause personal injury if the
Active Head Restraint is deployed.
Head Restraints — Second Row Seats
The rear seats are equipped with adjustable head re-
straints. To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, press the
adjustment button, located on the base of the head
restraint, and push downward on the head restraint.NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If any of the
head restraints require removal, see your authorized
dealer.
Adjustment Button
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 189