service DODGE JOURNEY 2015 1.G User Guide

edited on the mobile phone. The changes are trans-
ferred and updated to Uconnect® Phone on the next
phone connection.
Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed.
To change the 911/Help number follow these steps.
1. Press the “Phonebook” button on the touchscreen
from the Phone main screen.
2.Press the “911/Help” button on the touchscreen. Press
the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the
touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect® Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect® Phone.
•Redial
•Dial by pressing in the number
•Voice Commands (Dial by Saying a Number, Call by
Saying a Phonebook Name, Redial, or Call Back)
•Mobile Phonebook
•Recent Call Log
130 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Uconnect® Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
•Push thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Emergency” and the Uconnect® Phone will in-
struct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect® Phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•Push thebutton to begin,
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assis-
tance.”
NOTE:The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push thebutton and say the word
“Send” then the sequence you wish to enter. For
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

example, if required to enter your PIN followed with
a pound, (3746#),youcanpush thebutton and
say, “Send3746#.”Saying “Send” followed by a
number, or sequence of numbers, is also to be used for
navigating through an automated customer service
center menu structure, and to leave a number on a
pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
if you push thebutton and say “Send Voicemail
Password,” the Uconnect® Phone will then send the
corresponding phone number associated with the
phonebook entry, as tones over the phone.
NOTE:
•The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
•Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored when dialing
a numbered sequence.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available and
supported by Bluetooth® on your mobile service plan.
For example, if your mobile service plan provides three-
way calling, this feature can be accessed through the
Uconnect® Phone. Check with your mobile service pro-
vider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect® Phone.
•Redial
•Dial by pressing in the number
•Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
•Favorites
•Mobile Phonebook
•Recent Call Log
•SMS Message Viewer
Dial By Saying A Number
1. Push thebutton to begin,
2. After the “Listening” prompt and the following beep,
say “Dial 151 1234 5555,”
3. The Uconnect® Phone will dial the number
151-1234-5555.
Call By Saying A Phonebook Name
1. Push the “Phone”button on your steering wheel
to begin.
2. After the “Listening” prompt and the following beep,
say “Call John Doe Mobile.”
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 161

2. After the “Listening” prompt and the following beep,
say “Dial Emergency” and the Uconnect® Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
NOTE:
•The Emergency call may also be initiated by using the
touchscreen.
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature
in emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect® Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push thebutton to begin.
2. After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assis-
tance.”
166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside Mexico City
in Mexico). Please refer to the Chrysler Group LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and in the Owner ’s Infor-
mation Manual on the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or push thebutton and say the word
“Send” then the sequence you wish to enter. For
example, if required to enter your PIN followed with
a pound, (3746#),youcanpush thebutton and
say, “Send3746#.”Saying “Send” followed by a
number, or sequence of numbers, is also to be used for
navigating through an automated customer service
center menu structure, and to leave a number on a
pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167

NOTE:
•You can also say “Find City,” “Find Favorite,” “Find
Play by Category,” “Find Play by Name,” “Find Re-
cently Found,” “Where to?” or “Go Home.”
•You can say “Find Nearest” then “Restaurant,” “Fuel,”
“Transit,” “Lodging,” “Shopping,” “Bank,” “Entertain-
ment,” “Recreation,” “Attractions,” “Community,”
“Auto Services,” “Hospitals,” “Parking,” “Airport,”
“Police Stations,” “Fire Stations,” or “Auto Dealers.”
NOTE:Available Voice Commands are shown in bold
face and shaded grey.
SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured
or killed.
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas are
more likely to be seriously injured or killed.
•Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 197

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Supplemental
Active Head Restraints (AHR)/Resetting Active Head
Restraints (AHR)” in “Things To Know Before Start-
ing” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.
•Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Ac-
tive Head Restraint ensure that all cargo is secured,
as loose cargo could contact the Active Head Re-
straint during sudden stops. Failure to follow this
warning could cause personal injury if the Active
Head Restraint is deployed.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 209

Head Restraints — Second Row Seats
The rear seats are equipped with adjustable head re-
straints. To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, press the
adjustment button, located on the base of the head
restraint, and push downward on the head restraint.
NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If any of the
head restraints require removal, see your authorized
dealer.
•For proper routing of a Child Seat Tether, refer to
“Occupant Restraints” in “Things To Know Before
Starting”.
WARNING!
Driving a vehicle with the head restraints removed or
improperly adjusted could cause serious injury or
death in the event of a collision. The head restraints
should be checked prior to operating the vehicle and
never adjusted while the vehicle is in motion.
Adjustment Button
210 UNDERSTANDING THE FEATURES OF YOUR VEHICLE