service DODGE JOURNEY 2017 1.G User Guide

Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed.
To change the 911/Help number follow these steps.
1. Press the “Phonebook” button on the touchscreen fromthe Phone main screen.
2. Press the “911/Help” button on the touchscreen. Press the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
• Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Number, Call by
Saying a Phonebook Name, Redial, or Call Back)
• Mobile Phonebook
• Recent Call Log
NOTE: All of the above operations except Redial can be
done with one call or less active.
Dial By Saying A Number
1. Push the Phonebutton to begin.
2. After the “Listening” prompt and the following beep, say “Dial 248-555-1212.”
3. The Uconnect Phone will dial 248-555-1212.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect Phone does slightly lower your chances of
successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
• Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.” NOTE:
The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and on the 24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then if
you push the Voice Command
button and say “Send
Voicemail Password,” the Uconnect Phone will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the use
of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth. These
additional symbols will be ignored when dialing a
numbered sequence.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105

5. The Options pop-up will appear and you can choosebetween Editing the number or resetting the number to
default.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available and sup-
ported by Bluetooth on your mobile service plan. For
example, if your mobile service plan provides three-way
calling, this feature can be accessed through the Uconnect
Phone. Check with your mobile service provider for the
features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
•Redial
• Dial by pressing in the number
• Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial or Call Back)
• Favorites
• Mobile Phonebook
• Recent Call Log
• SMS Message Viewer
Dial By Saying A Number
1. Push the Phonebutton to begin,
2. After the “Listening” prompt and the following beep,
say “Dial 248-555-1212,”
3. The Uconnect Phone will dial the number 248-555-1212.
Emergency And Breakdown Assistance
122 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:The call will remain within the vehicle audio
system until the phone becomes out of range for the
Bluetooth connection. It is recommended to press the
“transfer” button on the touchscreen when leaving the
vehicle.
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect Phone is
operational, you may reach the emergency number as
follows:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep, say “Dial Emergency” and the Uconnect Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico. NOTE:
•
The Emergency call may also be initiated by using the
touchscreen.
• The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• The Uconnect Phone does slightly lower your chances of
successfully making a phone call as to that for the
mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the Uconnect
Phone.
126 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
1. Push the Phone
button to begin.
2. After the “Listening” prompt and the following beep,say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for the U.S./Canada, 55-14-3454 for Mexico
City and 1-800-712-3040 for outside Mexico City in
Mexico). Please refer to the FCA US LLC 24-Hour “Road-
side Assistance” coverage details in the Warranty Informa-
tion Booklet and in the Owner ’s Information Manual on
the DVD under “Other References.”
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system. You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you push the Voice Command
but-
ton and say “Send Voicemail Password” the Uconnect 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 127

NOTE:
•You can also say “Find City,” “Find Favorite,” “Find
Play by Category,” “Find Play by Name,” “Find Re-
cently Found,” “Where to?” or “Go Home.”
• You can say “Find Nearest” then “Restaurant,” “Fuel,”
“Transit,” “Lodging,” “Shopping,” “Bank,” “Entertain-
ment,” “Recreation,” “Attractions,” “Community,” “Auto Services,” “Hospitals,” “Parking,” “Airport,”
“Police Stations,” “Fire Stations,” or “Auto Dealers.”
• Available Voice Commands are shown in bold face and
shaded grey.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the
head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint,
refer to “Occupant Restraints/Supplemental Active
Head Restraints (AHR)/Resetting Active Head Re-
straints (AHR)” in “Things To Know Before Starting” for
further information.
WARNING!
• All occupants, including the driver, should not oper-
ate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a collision.
• Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable DVD
players. These items may interfere with the opera-
tion of the Active Head Restraint in the event of a
collision and could result in serious injury or death.
• Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Active
Head Restraint ensure that all cargo is secured, as
loose cargo could contact the Active Head Restraint
during sudden stops. Failure to follow this warning
could cause personal injury if the Active Head Re-
straint is deployed.
Head Restraints — Second Row Seats
The second row seats are equipped with adjustable and
removable head restraints. To raise the head restraint, pull
upward on the head restraint. To lower the head restraint,
Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 157

The vehicle is close to the obstacle when the warning
display shows one flashing arc and sounds a continuous
tone. The following chart shows the warning alert opera-
tion when the system is detecting an obstacle:
WARNING ALERTS
Rear Distance (in/cm) Greater than
79 in (200 cm) 79-39 in
(200-100 cm) 39-25 in
(100-65 cm) 25-12 in
(65-30 cm) Less than
12 in (30 cm)
Audible Alert Chime None
Single 1/2-
Second Tone Slow
FastContinuous
Arcs None3 Solid
(Continuous) 3 Slow
Flashing 2 Slow
Flashing 1 Slow
Flashing
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled using the Uconnect
System. The available choices are: Off, Sound Only, or
Sound and Display. Refer to “Uconnect Settings” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
When the ParkSense button is pushed to disable the
system, the Instrument Cluster Display will show the
“PARK ASSIST SYSTEM OFF” message for approximately
five seconds. Refer to “Instrument Cluster Display” in “Understanding Your Instrument Panel” for further infor-
mation. When the gear selector is moved to REVERSE and
the system is disabled, the Instrument Cluster Display will
show the “PARK ASSIST SYSTEM OFF” message for as
long as the vehicle is in REVERSE.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist system has detected a fault condition, the Instru-
ment Cluster Display will actuate a single chime, once per
ignition cycle, and it will display the “CLEAN PARK
ASSIST”, “SERVICE PARK ASSIST”, or “SERVICE PARK
184 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ASSIST SYSTEM” message. Refer to “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information. When the gear selector is moved to
REVERSE and the system has detected a fault condition,
the Instrument Cluster Display will show theCLEAN
PARK ASSIST, SERVICE PARK ASSIST,ORSERVICE
PARK ASSIST SYSTEM messages for as long as the vehicle
is in REVERSE. Under this condition, ParkSense will not
operate.
If “CLEAN PARK ASSIST” appears in the Instrument
Cluster Display make sure the outer surface and the
underside of the rear fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see an autho-
rized dealer.
If “SERVICE PARK ASSIST” or “SERVICE PARK ASSIST
SYSTEM” appears in the Instrument Cluster Display, see
an authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the Instrument Cluster
Display will read “PARK ASSIST SYSTEM OFF.” Fur-
thermore, once you turn ParkSense off, it remains off
until you turn it on again, even if you cycle the ignition
key.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the Instrument
Cluster Display will show the “PARK ASSIST SYSTEM
OFF” message for as long as the vehicle is in REVERSE.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 185