tow DODGE JOURNEY 2019 Repair Manual

This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.
Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual. To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
348 SERVICING AND MAINTENANCE

(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consult
this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
8
SERVICING AND MAINTENANCE 349

Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced immedi-
ately with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol). Replace the
tire pressure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a run flat tire is
changed after driving with underinflated tire condition,
please replace the TPM sensor as it is not designed to be
reused when driven under run flat mode (14 psi (96 kPa))
condition.
NOTE:TPM Sensor must be replaced after driving the
vehicle on a flat tire condition. It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more informa-
tion.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle’s wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emer-
gency” for further information.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do
not spin your vehicle’s wheels faster than 30 mph
(48 km/h) for more than 30 seconds continuously when
you are stuck, and do not let anyone near a spinning
wheel, no matter what the speed.
354 SERVICING AND MAINTENANCE

Summer tires do not contain the all season designation or
mountain/snowflake symbol on the tire sidewall. Use
Summer tires only in sets of four; failure to do so may
adversely affect the safety and handling of your vehicle.
WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury or
death. Driving too fast for conditions also creates the
possibility of loss of vehicle control.
Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
358 SERVICING AND MAINTENANCE

NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather upholstery, as
damage to the upholstery may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements. When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning The Cupholders
Clean with a damp cloth or towel using a mild detergent.
370 SERVICING AND MAINTENANCE

16. BACK – When navigating in menu mode, push toreturn to the previous screen. When navigating a DVDs
disc menu, the operation depends on the disc’s con-
tents.
17.  – In radio modes, push to seek to the previous
tunable station. In disc modes, push and hold to fast
rewind through the current audio track or video chap-
ter. In menu modes use to navigate in the menu.
18. ENTER – Push to select the highlighted option in a menu.
19. / NEXT – In radio modes, push to select to the next
station. In disc modes, push to advance to the next
audio track or video chapter. In menu modes, use to
navigate in the menu.
Remote Control Storage
The video screen comes with a built in storage compart-
ment for the remote control which is accessible when the
screen is opened. To remove the remote, use your index finger to pull and rotate the remote towards you. Do not try
to pull the remote straight down as it will be very difficult
to remove. To return the remote back into its storage area,
insert one long edge of the remote into the two retaining
clips first, and then rotate the remote back up into the other
two retaining clips until it snaps back into position.
VES Remote Control Storage
420 MULTIMEDIA

The Uconnect Phone is driven through your Bluetooth
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth technology - the global standard that enables
different electronic devices to connect to each other with-
out wires or a docking station, so Uconnect Phone works
no matter where you stow your mobile phone (be it your
purse, pocket, or briefcase), as long as your phone is turned
on and has been paired to the vehicle’s Uconnect Phone.
The Uconnect Phone allows up to ten mobile phones or
audio devices to be linked to the system. Only one linked
(or paired) mobile phone and one audio device can be used
with the system at a time. The system is available in
English, Spanish, or French languages.
Uconnect Phone ButtonThe Uconnect Phone
Button is used to enter
the phone mode and make calls, show recent,
incoming, outgoing calls, view phonebook
etc., When you press the button you will hear
a BEEP. The beep is your signal to give a command.
Uconnect Voice Command Button
The Uconnect Voice Command
Button is
only used for “barge in” and when you are
already in a call and you want to send Tones or
make another call.
The Uconnect Phone is fully integrated with the vehicle’s
audio system. The volume of the Uconnect Phone can be
adjusted either from the radio volume control knob or from
the steering wheel radio control (right switch), if so
equipped.
Operation
Voice commands can be used to operate the Uconnect
Phone and to navigate through the Uconnect Phone menu
structure. Voice commands are required after most
Uconnect Phone prompts. There are two general methods
for how Voice Command works:
1. Say compound commands like “Call John Smith mo- bile.”
2. Say the individual commands and allow the system to guide you to complete the task.
You will be prompted for a specific command and then
guided through the available options.
10
MULTIMEDIA 433

•Automatic download and update of a phone book, if
supported, begins as soon as the Bluetooth wireless
phone connection is made to the Uconnect Phone, for
example, after you start the vehicle.
• A maximum of 2,000 entries per phone will be down-
loaded and updated every time a phone is connected to
the Uconnect Phone.
• Depending on the maximum number of entries down-
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if available,
the previously downloaded phonebook is available for
use.
• Only the phonebook of the currently connected mobile
phone is accessible.
• This downloaded phonebook cannot be edited or de-
leted on the Uconnect Phone. These can only be edited
on the mobile phone. The changes are transferred and
updated to Uconnect Phone on the next phone connec-
tion.
Emergency And Towing Assistance
The 911/Help numbers can only be altered. These can not
be deleted or the names can not be changed. To change the 911/Help number, follow these steps:
1. Press the “Phonebook” button on the touchscreen from
the Phone main screen.
2. Press the “911/Help” button on the touchscreen. Press the appropriate listing to alter, Emergency for example.
3. Once Emergency is pressed, the “Edit” button on the touchscreen appears. Press the “Edit” button on the
touchscreen and you will be given the choice to Edit
Number or Reset to Default.
4. Follow the on-screen prompts to complete the task.
Phone Call Features
The following features can be accessed through the
Uconnect Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be ac-
cessed through the Uconnect Phone. Check with your
mobile service provider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect Phone.
• Redial
438 MULTIMEDIA

Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
•Push the Phone
button to begin.
•After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-521-2779 for U.S., 1-800-363-4869 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA US LLC
24-Hour “Roadside Assistance” coverage details in the
Warranty Information Booklet and on the 24-Hour Road-
side Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system. You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service or
automated customer service line. Some services require
immediate response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or push the Voice Command
button and say the word
“Send” then the sequence you wish to enter. For ex-
ample, if required to enter your PIN followed with a
pound, (3746#),youcanpush the Voice Command
button and say, “Send3746#.”Saying “Send”
followed by a number, or sequence of numbers, is also
to be used for navigating through an automated cus-
tomer service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then if
you push the Voice Command
button and say “Send
Voicemail Password,” the Uconnect Phone will then 10
MULTIMEDIA 443

Uconnect Phone allows you to transfer calls between the
system and your mobile phone as you enter or exit your
vehicle and enables you to mute the system’s microphone
for private conversation.
WARNING!
Any voice commanded system should be used only in
safe driving conditions following all applicable laws,
including laws regarding phone use. Your attention
should be focused on safely operating the vehicle.
Failure to do so may result in an accident causing
serious injury or death.
The Uconnect Phone is driven through your Bluetooth
“Hands-Free Profile” mobile phone. Uconnect features
Bluetooth technology - the global standard that enables
different electronic devices to connect to each other with-
out wires or a docking station, so Uconnect Phone works
no matter where you stow your mobile phone (be it your
purse, pocket, or briefcase), as long as your phone is turned
on and has been paired to the vehicle’s Uconnect Phone. The Uconnect Phone allows up to ten mobile phones or
audio devices to be linked to the system. Only one linked
(or paired) mobile phone and one audio device can be used
with the system at a time. The system is available in
English, Spanish, or French languages.
Uconnect Phone Button
The Uconnect Phonebutton is used to enter
the phone mode and make calls, show recent
incoming and outgoing calls, view phonebook
along with other features. When you push the
button you will hear a BEEP. The beep is your signal to
give a command.
Uconnect Voice Command Button
The Uconnect Voice Command
button is
only used for “barge in” and when you are
already in a call and you want to send Tones or
make another call.
The Voice Commandbutton is also used to access the
Voice Commands for the Uconnect Voice Command
features if your vehicle is equipped. Please see the
Uconnect Voice Command section for direction on how
to use the Voice Command
button.
10
MULTIMEDIA 451