service DODGE JOURNEY 2019 Manual Online

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
11
CUSTOMER ASSISTANCE 499

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
500 CUSTOMER ASSISTANCE

Rollaway Tonneau Cover...................111
Tri-Fold Load Floor .......................110
Cargo Tie-Downs ...........................112
Car Washes .............................. .367
Cellular Phone ........................... .479
Certification Label ......................... .259
Chains, Tire ............................. .362
Changing A Flat Tire ....................... .341
Chart, Tire Sizing .......................... .343
Check Engine Light (Malfunction Indicator Light). . . .156
Checking Your Vehicle For Safety ...............222
Checks, Safety ............................ .222
Child Restraint ........................... .201
Child Restraints Booster Seats ........................... .207
Child Seat Installation .....................218
How To Stow An unused ALR Seat Belt ........215
Infant And Child Restraints .................203
Locating The LATCH Anchorages .............211
Lower Anchors And Tethers For Children .......209
Older Children And Child Restraints ...........204
Seating Positions ........................ .208
Using The Top Tether Anchorage .............220
Clean Air Gasoline ........................ .375Cleaning
Wheels ............................... .361
Climate Control ............................73
Automatic ..............................86
Manual ................................73
Rear ............................... .79, 92
Coin Holder ............................. .122
Cold Weather Operation ..................... .231
Compact Disc (CD) Maintenance ................493
Compact Spare Tire ........................ .359
Console Floor ................................ .122
Contract, Service .......................... .498
Cooling Pressure Cap (Radiator Cap) ............334
Cooling System ........................... .331
Adding

Coolant (Antifreeze) .................333
Coolant Level ....................... .331, 334
Cooling Capacity ........................ .381
Disposal Of Used Coolant ..................334
Drain, Flush, And Refill ....................332
Inspection ............................. .334
Points To Remember ..................... .335
Pressure Cap ........................... .334
Selection Of Coolant (Antifreeze) .......332, 381, 382
Corrosion Protection ....................... .366
504 INDEX

Cruise Light............................. .154
Cupholders .......................... .124, 370
Customer Assistance ....................... .496
Customer Programmable Features ...............388
Cybersecurity ............................ .387
Daytime Brightness, Interior Lights ...............68
Daytime Running Lights ......................64
Dealer Service ............................ .322
Defroster, Windshield ....................... .224
Delay (Intermittent) Wipers ....................70
Diagnostic System, Onboard ...................155
Dimmer Switch Headlight ........................... .63, 64
Dipsticks Automatic Transmission ................338, 339
Oil (Engine) ........................... .320
Power Steering ......................... .245
Disabled Vehicle Towing .....................306
Disposal Antifreeze (Engine Coolant) .................334
Door Ajar ............................ .149, 150
Door Ajar Light ....................... .149, 150
Door Locks Automatic ..............................32 Doors
....................................31
Driver ’s Seat Back Tilt ........................39
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .274
DVD Player (Video Entertainment System) .........415
E-85 Fuel ............................... .378
Electric Brake Control System Anti-Lock Brake System ....................160
Electronic Roll Mitigation ...................167
Electric Remote Mirrors .......................61
Electronic Brake Control System ................161
Electronic Stability Control (ESC) ...............163
Electronic Throttle Control Warning Light .........149
Emergency, In Case Of Freeing Vehicle When Stuck .................305
Hazard Warning Flasher ...................278
Jacking ........................... .290, 341
Jump

Starting .......................... .300
Towing ............................... .306
Emission Control System Maintenance ............156
Engine ................................. .318
Air Cleaner ............................ .324
Block Heater ........................... .232
12
INDEX 505

Brake............................. .336, 384
Cooling System ......................... .331
Engine Oil ............................ .320
Power Steering ...................... .245, 384
Fluids And Lubricants ...................... .382
Fog Lights ............................ .66, 281
Fog Lights, Service ........................ .281
Fold-Flat Seats .............................39
Folding Rear Seats ....................... .42, 47
Four-Way Hazard Flasher .....................278
Freeing A Stuck Vehicle ..................... .305
Fuel ................................... .375
Additives ............................. .375
Clean Air ............................. .375
Ethanol ........................... .376, 378
Flexible .............................. .378
Gasoline .............................. .375
Materials Added ........................ .375
Methanol ............................. .376
Octane Rating ....................... .375, 382
Requirements .......................... .375
Specifications .......................... .382
Tank Capacity .......................... .381
Fueling ................................. .257Fuses
.................................. .283
Garage Door Opener (HomeLink) ...............113
Gasoline, Clean Air ........................ .375
Gasoline, Reformulated ..................... .375
Gear Ranges ............................. .238
Gear Selector Override ...................... .304
General Information ........................ .449
Glass Cleaning ........................... .370
Gross Axle Weight Rating .................259, 261
Gross Vehicle Weight Rating ...............259, 260
GVWR ................................. .259
Hazar

d
Driving Through Flowing, Rising, Or Shallow
Standing Water ......................... .274
Hazard Warning Flashers .....................278
Headlights Automatic ..............................64
Bulb Replacement ....................... .280
Cleaning .............................. .367
Delay ..................................65
High Beam ............................ .280
High Beam/Low Beam Select Switch ...........64
Lights On Reminder .......................65
12
INDEX 507

On With Wipers..........................65
Passing ................................64
Switch .................................64
Time Delay ..............................65
Head Restraints ............................52
Heated Mirrors .............................61
Heated Seats ...............................50
Heater, Engine Block ....................... .232
High Beam/Low Beam Select (Dimmer) Switch ......64
Hitches Trailer Towing .......................... .263
Holder, Coin ............................. .122
Holder, Cup ............................. .124
HomeLink (Garage Door Opener) ...............113
Hood Prop .............................. .107
Hood Release ............................ .107
Ignition ..................................22
Switch .................................22
Immobilizer (Sentry Key) ......................27
Inside Rearview Mirror .......................58
Instrument Cluster ......................... .137
Descriptions ........................... .154
Display ........................... .138, 140
Engine Oil Reset ........................ .139Instrument Panel Lens Cleaning
................369
Interior Appearance Care .....................368
Interior Fuses ............................ .283
Interior Lights ..............................67
Intermittent Wipers (Delay Wipers) ...............70
Introduction ................................4
Inverter Power ............................... .130
iPod/USB/MP3 Control ..................... .415
Jacking Instructions ........................ .293
Jack Location ............................ .290
Jack Operation ........................ .293, 341
Jump Starting ............................ .300
Key Fob Panic Alarm .............................19
Programming Additional Key Fobs ..........21, 28
Key Fob Battery Service (Remote Keyless Entry) .....20
Key Fob Programming (Remote Keyless Entry) ......21
Key-In Reminder ............................
24
Keyless Enter-N-Go ..................... .33, 231
Passive Entry ............................33
Passive Entry Programming ..................33
Keys ....................................17
508 INDEX

Replacement.............................28
Sentry (Immobilizer) .......................27
Lane Change And Turn Signals .................66
Lane Change Assist ..........................66
Lap/Shoulder Belts ........................ .177
Latches ................................. .226
Hood ................................ .107
Lead Free Gasoline ........................ .375
Leaks, Fluid ............................. .226
Life Of Tires ............................. .355
Liftgate ................................. .109
Liftgate Window Wiper/Washer .................71
Light Bulbs .......................... .226, 278
Lights ............................... .67, 226
AirBag .........................146, 189, 224
Automatic Headlights ......................64
Back-Up .............................. .282
Brake Assist Warning ..................... .165
Brake Warning ......................... .146
Bulb Replacement ....................... .278
Cruise ............................... .154
Daytime Running .........................64
Dimmer Switch, Headlight ...................64
Electronic Stability Program(ESP) Indicator ......148Exterior
............................ .63, 226
Fog............................... .66, 281
Hazard Warning Flasher ...................278
Headlights .......................... .64, 280
Headlights On With Wipers ..................65
Headlight Switch .........................64
High Beam ......................... .64, 280
High Beam/Low Beam Select .................64
Instrument Cluster ........................64
Intensity Control ..........................68
Interior ................................67
License ............................... .282
Lights On Reminder .......................65
Malfunction Indicator (Check Engine) ..........150
Parade Mode (Daytime Brightness) .............68
Park ............................. .153, 280
Passing ................................

64
Rear Servicing .......................... .282
Rear Tail Lamps ........................ .282
Seat Belt Reminder ...................... .146
Security Alarm ......................... .147
Service ............................... .278
Side Marker ........................... .280
Tire Pressure Monitoring (TPMS) .............168
Traction Control ........................ .165
12
INDEX 509

Turn Signals.............63, 66, 154, 226, 280, 282
Vanity Mirror ............................63
Warning Instrument Cluster Descriptions . . . .148, 154
Load Floor, Cargo ..........................110
Loading Vehicle ....................... .259, 260
Capacities ............................. .260
Tires................................. .347
Load Shed Battery Saver Mode .................143
Load Shed Battery Saver On ...................143
Load Shed Electrical Load Reduction .............143
Load Shed Intelligent Battery Sensor .............143
Locks Automatic Door ..........................32
Auto Unlock .............................32
Child Protection ..........................37
Power Door .............................32
Low Tire Pressure System .....................168
Lubrication, Body ......................... .327
Luggage Carrier .......................... .131
Lug Nuts/Bolts ........................... .373
Maintenance ............................. .107
Maintenance Free Battery .....................321
Making A Phone Call .................439, 460, 461
Malfunction Indicator Light (Check Engine) . . . .150, 156 Manual
Service ............................... .500
Manual Transmission Fluid Level Check ....................... .340
Marker Lights, Side ........................ .280
Master Cylinder Brakes ............................... .336
Methanol ............................... .376
Mirrors ............................... .58, 60
Automatic Dimming .......................58
Electric Powered ..........................61
Electric Remote ...........................61
Exterior Folding ..........................60
Heated .................................61
Outside ................................59
Rearview ...............................58
Vanity .................................63
Modifications/Alterations Vehicle .................................5
Monitor, Tire Pressure System ..................168
Mopar
Parts............................. .499
MP3 Control ............................. .415
Multi-Function Control Lever ...................63
510 INDEX

Sentry KeyKey Programming .........................28
Sentry Key (Immobilizer) ......................27
Sentry Key Replacement ......................28
Service Assistance ......................... .496
Service Contract .......................... .498
Service Manuals .......................... .500
Settings Personal .............................. .388
Shift Lever Override ....................... .304
Shoulder Belts ............................ .177
Signals, Turn .....................66, 154, 226, 282
Snow Chains (Tire Chains) ....................362
Snow Tires .............................. .358
Spare Tires .....................290, 358, 359, 360
Spark Plugs ............................. .382
Specifications Fuel (Gasoline) ......................... .382
Oil.................................. .382
Speed Control Cancel ............................... .249
Resume .............................. .249
Speed Control (Cruise Control) .................246
Starting ............................. .229, 230
Automatic Transmission ....................229 Button
.................................22
Cold Weather .......................... .231
Engine Fails To Start ..................... .232
Starting And Operating ...................229, 230
Starting Procedures ..................... .229, 230
Steering ..................................56
Column Controls .........................63
Power ............................ .244, 245
Tilt Column .............................56
Wheel, Heated ...........................57
Wheel, Tilt ..............................56
Steering Wheel Audio Controls .................414
Steering Wheel Mounted Sound System Controls . . . .414
Storage ................................. .120
Storage, Vehicle ........................... .100
Stuck, Freeing ............................ .305
Sunglasses
Storage......................... .131
Sun Roof ............................ .105, 107
Sun Visor Extension .........................63
Supplemental Restraint System – Air Bag ..........190
Sway Control, Trailer ....................... .262
Synthetic Engine Oil ....................... .324
Taillights ................................ .282
Telescoping Steering Column ...................56
514 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.