ESP DODGE JOURNEY 2019 Vehicle Warranty

RFT (Run-Flat Technology) Tires:In addition to the above, there are
recommendations specific to the repair of RFT tires; see “RFT Tires with
Run-Flat Technology” in this manual.
TIRE MOUNTING AND OTHER SERVICING
WARNING!
Removing and replacing tires on wheels can be dangerous.
Attempting to mount tires with improper tools or procedures may
result in a tire explosion causing serious personal injury or death.
This is only a job for a qualified tire service professional. Never
perform tire service procedures without proper training, tools, and
equipment.
This manual is not intended to provide proper training or service
procedures for tire mounting, demounting, balancing, rotation, or
repair. Please leave these tasks to qualified tire service professionals.
For your safety and that of others:
• Always stand well clear of any tire mounting operation. This is
especially important when the service operator inflates the tire. If the
tire has been improperly mounted, it may burst with explosive force
causing serious personal injury or death.
• Tires must match the width and diameter requirements of the wheels.
For example, 16 inch diameter tires must only be mounted to 16 inch
diameter wheels. Radial tires must only be mounted to wheels
approved for radial tires.
• Wheels must be free of cracks, dents, chips, and rust. Tires must be free
of bead damage, cuts, and punctures.
• Never inflate a tire beyond 40 psi (275 kPa) to seat the beads. Be
absolutely certain beads are fully seated before adjusting inflation
pressure to the level recommended for vehicle operation.
• Never put flammable substances in tire/wheel assemblies at any time.
Never put any flammable substance into a tire/wheel assembly and
attempt to ignite to seat the beads.
• Always stand well away from the work area when tires are being spin
balanced either on or off the vehicle.
BRIDGESTONE® - FIRESTONE®
63

HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Many new vehicles come equipped from the factory with high perfor-
mance and/or low aspect ratio tires. Generally, these tires provide
increased vehicle handling capability, but may also have numerous
engineering performance trade-offs associated with their designs.
•Low aspect ratio tires, with reduced sidewall height, may be more
susceptible to damage from potholes, road hazards, and other objects
such as curbs. This is true for the wheels as well. Therefore, as with all
other tires, it is important to drive with care and maintain proper
inflation pressure and load conditions. See “Tire Inflation Pressure”
and “Tire Damage, Inspection and Service Life” in this manual.
• Some sports cars and other handling performance enhanced vehicles,
including sedans and light trucks/SUVs, may be originally equipped
with high performance tires that are more optimized for warmer
weather use. Colder, winter weather traction may be reduced for these
types of tires. Winter tires may be recommended by the vehicle
manufacturer for colder weather application. See “Winter Tires,” the
next section in this manual.
• High performance tires may also wear more quickly, ride more firmly,
and produce more noise during operation.
Consult your vehicle owner ’s manual and tire information placard, or a
qualified tire service professional, for more information and specifics
regarding these types of tires.
WINTER TIRES
WARNING!
Winter driving presents special challenges for vehicle mobility. The
use of winter tires (including studs and chains)—while improving
traction performance in snow and ice—requires special care with
regard to acceleration, braking, cornering, and speed. It is important
to drive with care, not only on snow and ice, but on dry and wet
roads as well.
In winter driving conditions, vehicle control and safe operation under
braking and cornering is especially dependent upon the rear tires. For
this reason, winter tires are best applied to all wheel positions. Some
BRIDGESTONE® - FIRESTONE®
64

Temperature
The temperature grades are A (the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No.109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING!
The temperature grade is established for a tire that is properly
inflated and not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination, can cause
heat buildup and a possible tire failure.
BRIDGESTONE® - FIRESTONE®80

Forum, under the Code of Procedure then in effect. This arbitration will
be conducted as a document hearing. If you request any procedures
beyond a document hearing, you will be responsible for all fees,
including filing and administrative fees, above and beyond the fees
required for document hearings.
The arbitration between you and Bridgestone Firestone North American
Tire, LLC shall not include any other customers, be combined or
consolidated in any fashion with arbitrations involving other customers,
or proceed in any form of class action in which the claims of numerous
customers are considered together. Any award of the arbitrator(s) may be
entered as a judgment in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information may be obtained and claims may be filed
at any office of the National Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION
PRESSURE
BRIDGESTONE® - FIRESTONE®
85

Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6. SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
• Tire failure due to underinflation /overloading. Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting. Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
• Tire failure due to damage. Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
• Tire failure due to excessive tire spinning. Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
CONTINENTAL TIRE
91

2.WHAT IS NOT COVERED BY THE WARRANTY
A. Tires that becomes unserviceable due to road hazard damages (cuts, snags, punctures, bruises, impact breaks, etc.) improper
repair technique or materials, improper inflation, overload, irregu-
lar wear, wheel imbalance, defective mechanical vehicle compo-
nents (brakes, suspension, wheels, etc.) improper suspension align-
ment, accident, fire, chemical damage, damage from chain use,
racing, off-road use, run flat, improper installation, vandalism, or
abuse.
B. Tires branded “NA” or a tire in which the DOT numbering has been removed.
C. Tires presented for a warranty claim by someone other than by the original purchaser, or tires that were transferred to another vehicle
from the vehicle in which the tires were originally installed.
D. Tires having a failure or failures caused by a previous damages or repairs.
E. The cost of tire repair or retreading is not covered by this warranty and will be the sole responsibility of the tire owner.
Possible NON Covered Reasons/Conditions due to:
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading FALKEN TIRE CORPORATION
103

3.OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver ’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer
or participating car dealership. The owner(s) must present any sup-
porting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the above
period. To the extent permitted by law, Falken Tire Corporation shall not
be responsible for incidental or consequential damages, such as loss of
use of the tire or the vehicle on which it is used, inconvenience, or
commercial loss, some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state. This is the only
express warranty applicable to Falken brand tires and supersedes the
terms of any previous warranty. Falken neither assumes nor authorizes
anyone to make or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter symbols:
Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s Symbol can be
found as a part of the tire size designation (ex: 215/65HR16) or after the
load index immediately following the tire size designation (ex: 215/
65R16 97H). The Speed Rating’s Symbol indicates the maximum speed
that a tire can handle when properly inflated and loaded.
FALKEN TIRE CORPORATION
104

WARNING!
The traction grades assigned to this tire is based on straight ahead
braking traction tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
TEMPERATURE
The temperature grades are A(the highest), B, andC, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the material
of the tire to degenerate and reduce in tire life, and excessive temperature
can lead to sudden tire failure. The grade Ccorresponds to a level of
performance which all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No.109. Grades Band Arepresent higher
levels of performance on the laboratory test wheel than minimum
required by law.
WARNING!
The temperature grade for each tie is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading either separately or in combination,
can cause heat buildup and possible tire failure.
FALKEN TIRE CORPORATION
108

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

is important for proper tire load distribution and function. The maximum
load capacity stamped on the sidewalls of P-Metric & European Metric
tires is reduced by 10% when used on a light truck, utility vehicle or
trailer. Never fit P-Metric or European Metric tires to light trucks that
specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice,
mud or sand. The centrifugal forces generated by a free-spinning
tire/wheel assembly may cause sudden tire explosion, resulting in
vehicle damage and/or serious personal injury to you or a bystander.
Never exceed 35 mph / 55 kph, as indicated on your speedometer. Use a
gentle backward and forward rocking motion to free your vehicle for
continued driving. Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle that is stuck or
when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two thirty-seconds of
an inch (2/32) remaining tread depth. All new tires have tread wear
indicators which appear as smooth banks in the tread grooves when they
wear to the two thirty seconds of an inch (2/32) level. Many wet weather
accidents result from skidding on bald or nearly bald tires. Excessively
worn tires are also more susceptible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of damage
and their general condition is important for safety. If you have any
questions, have your tire Dealer inspect them. Impacts, penetrations,
cracks, knots, bulges or air loss always require tire removal and expert
inspection. Never perform a temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE:Goodyear does not warrant any inspection or repair process.
The repair is entirely the responsibility of the repairer and should be
made in accordance with established Rubber Manufacturers Association
(RMA) procedures.
GOODYEAR DUNLOP TIRES
130