keyless entry DODGE JOURNEY 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .. .................................. 8
Symbols . ......................................................... 8
W
ARNINGS AND CAUTIONS . . ............................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .. ........ 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fob........................................................... 9
I
GNITION SWITCH . . ...............................................12
Keyless Push Button Ignition .. .................... 12
Ignition Or Accessory On Message . . .......... 14
REMOTE START — IF EQUIPPED . . .......................14
How To Use Remote Start .. ......................... 14
Remote Start Abort Message . . .................... 15
To Enter Remote Start Mode . . .................... 15
To Exit Remote Start Mode Without
Driving The Vehicle . .
................................... 15
To Exit Remote Start Mode And Drive
The Vehicle . .
................................................. 15
Remote Start Comfort System —
If Equipped . .
................................................. 16
General Information . . .................................. 16
SENTRY KEY . . .......................................................16
Key Programming .. ..................................... 17
Replacement Keys. . ..................................... 17
General Information . . .................................. 17 VEHICLE SECURITY ALARM — IF EQUIPPED .
.
... 18
To Arm The System .. .................................... 18
To Disarm The System . . .............................. 18
Rearming Of The System. . ........................... 19
Security System Manual Override . . ............ 19
Tamper Alert. . ............................................... 19
DOORS . ................................................................. 19
M anual Door Locks..
.................................... 19
Power Door Locks . . ..................................... 20
Keyless Enter-N-Go — Passive Entry
(If Equipped) . .
.............................................. 21
Child-Protection Door Lock System —
Rear Doors . .
................................................ 23
SEATS . ................................................................... 25
M anual Adjustment (Front Seats) .. ............ 25
Manual Adjustment (Rear Seats) . . ............. 26
Power Adjustment (Front Seat). . ................. 30
Front Heated Seats — If Equipped. . ............ 31
Seatback/Armrest — Second Row
Passenger Seat . .
.......................................... 32
HEAD RESTRAINTS . . ............................................ 32
Supplemental Active Head Restraints
(AHR) — Front Seats. .
................................... 33
Rear Head Restraint Adjustment. . .............. 34
Rear Head Restraint Removal . . .................. 35
STEERING WHEEL . . .............................................. 35
Tilt/Telescoping Steering Column .. ............ 35
Heated Steering Wheel — If Equipped . . .... 35MIRRORS .
.............................................................36
I
nside Day/Night Mirror — If Equipped .. ..... 36

Automatic Dimming Mirror — If Equipped . . . 37

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped . .
................. 37
Outside Mirrors . . ......................................... 38
Interior Observation Mirror . . ...................... 38
Power Mirrors. . ............................................. 38
Heated Mirrors — If Equipped . . ................... 39
Power Folding Mirrors — If Equipped . . ....... 39
Illuminated Vanity Mirrors — If Equipped . . 40
EXTERIOR LIGHTS. . ...............................................40
Multifunction Lever .. ................................... 40
Headlights . ................................................... 40
D aytime Running Lights (DRLs) . . ................ 41
High/Low Beam Switch . . ............................. 41
Flash-To-Pass . . ............................................. 41
Automatic Headlights . . ............................... 41
Headlights On With Wipers (Available With
Automatic Headlights Only) . .
...................... 41
Headlight Time Delay . . ............................... 41
Lights-On Reminder . . ................................... 42
Fog Lights — If Equipped . . ........................... 42
Turn Signals . . .............................................. 42
Lane Change Assist — If Equipped . . ........... 42
INTERIOR LIGHTS . . ...............................................43
Courtesy/Interior Lighting .. ........................ 43
WIPERS AND WASHERS . . ..................................44
Windshield Wiper Operation .. ..................... 44
Rear Window Wiper/Washer . . ................... 46

9
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
R e

mote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next
t o

a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The Remote Keyless Entry key fob also contains
an
emergency key, which stores in the rear of
the key fob.
The emergency key allows for entry into the
v e

hicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking. To remove the emergency key, slide the
m
e

chanical latch on the back of the key fob
sideways with your thumb and then pull the key
out with your other hand.

Emergency Key Removal

NOTE:
You can insert the double-sided emergency key
in
to the lock cylinders with either side up.
The Remote Keyless Entry system allows you to
l o

ck or unlock the doors, open the liftgate, or
activate the Panic Alarm from distances up to
approximately 66 ft (20 m). The key fob does
n o

t need to be pointed at the vehicle to activate
the system. NOTE:

Driving at speeds 2 mph (4 km/h) and above
d i

sables the system from responding to all key
fob buttons for all key fobs.

Key Fob

1 — Unlock
2 — Lock
3 — Remote Start
4 — Panic Button
2

10 GETTING TO KNOW YOUR VEHICLE
Backup Starting Method
In case the ignition switch does not change with
th

e push of a button, the key fob may have a low
or fully depleted battery.
In a situation of a low or fully depleted battery,
a backup method can be used to operate the
i g

nition switch. Put the nose side of the key fob
(side opposite of the emergency key) against
the START/STOP ignition button and push to
operate the ignition switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the driver's door or twice
within five seconds to unlock all doors and the
liftgate.

All doors can be programmed to unlock on the
f i

rst push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

NOTE:
If the vehicle is unlocked by a key fob, and no
d o

or is opened within 60 seconds, the vehicle
will re-lock and if equipped, the security alarm
will arm. The turn signal lights will flash twice to
a
c

knowledge the unlock signal. The illuminated
entry system will be activated.
1st Push Of Key Fob Unlock Button
This feature lets you program the system to
u n

lock either the driver's door or all doors on
the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Headlight Illumination On Approach
This feature activates the headlights for up
to 90 seconds when the doors are unlocked
w i

th the key fob. The time for this feature is
programmable, on vehicles equipped, through
Uconnect Settings. To change the current
setting, refer to “Uconnect Settings” in
“Multimedia” for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate.
The turn signal lights will flash and the horn will
c h

irp to acknowledge the signal. Refer to
“Uconnect Settings” in “Multimedia” for further
programmable information.
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Vehicles Equipped With Keyless Enter-N-Go —
P a

ssive Entry
If one or more doors are open, or the liftgate is
o p

en, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
Sound Horn With Lock
This feature will cause the horn to chirp
when the doors are locked with the key fob.
This feature can be turned on or turned off.
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for
further information.

16 GETTING TO KNOW YOUR VEHICLE
REMOTE START COMFORT SYSTEM — IF
E
QUIPPED
When Remote Start is activated, the driver
heated seat feature will automatically turn on in
cold weather. This feature will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
The Remote Start Comfort system can be
a c

tivated and deactivated through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information on
Remote Start Comfort system operation.
GENERAL INFORMATION

The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:

This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and
2. T
his device must accept any interference
r
eceived, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`
Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:

Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Bu
tton Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob
is used to attempt to start and operate the
v e

hicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.

GETTING TO KNOW YOUR VEHICLE 17

After placing the ignition in the ON/RUN position,
the vehicle security light will turn on for
three seconds for a bulb check. If the light
r e

mains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
b u

lb check, it indicates that someone used an
invalid key fob to start the engine. Either of these
conditions will result in the engine being shut off
after two seconds.

If the vehicle security light turns on during
no
rmal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
v e

hicle have been programmed to the vehicle
electronics.
KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
v e

hicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
a u

thorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
s
e

rviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and

2. T his device must accept any interference
r
eceived, including interference that may
cause undesired operation.CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2

18 GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED

The vehicle security alarm monitors the vehicle
doors and liftgate for unauthorized entry and the
START/STOP ignition button for unauthorized
operation. While the vehicle security alarm is
armed, interior switches for door locks are
disabled. If something triggers the alarm, the
vehicle security alarm will provide the following
audible and visible signals: the horn will pulse,
the headlights will turn on, the park lamps and/or
turn signals will flash, and the vehicle security
light in the instrument cluster will flash.

TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. M ake sure the vehicle ignition system is
O
FF (refer to "Starting The Engine" in
"Starting And Operating" for further
information).

2. Perform one of the following methods to l
ock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. I f any doors are open, close them.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.

Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the passive
e n

try door handle (if equipped). Refer to
"Keyless Enter-N-Go — Passive Entry" in
“Doors” in this chapter for further information.

Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
START/STOP ignition button (requires at
least one valid key fob in the vehicle).

20 GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors and liftgate.

Power Door Lock Switch Location

The doors can also be locked and unlocked with the
K e

yless Enter-N-Go (Passive Entry) system. Refer to
“Keyless Enter-N-Go — Passive Entry (If Equipped)”
in this section for further information.

If you push the power door lock switch, with the
i g

nition in the ACC or ON/RUN position and any
front door is open, the power locks will not
operate. This prevents you from accidentally
locking the key fob in the vehicle. Turning off the
ignition or closing the door will allow the locks to
operate. If a door is open, and the ignition is in
the ACC or ON/RUN position, a chime will sound
as a reminder to remove the key fob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
c a

n be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Auto Unlock On Exit
The doors will unlock automatically on vehicles
with power door locks if:

1. T he Automatic Unlock Doors On Exit
f
eature is enabled.

2. T he transmission was in gear and the
v
ehicle speed returned to 0 mph (0 km/h).
3. T he transmission is in PARK.
4
. A ny vehicle door is opened.
5
. T he doors were not previously unlocked.
6
. T he vehicle speed is 0
mph (0 km/h).
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for further
information.
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.

When leaving the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Unsupervised use of vehicle equipment may
cause severe personal injuries or death.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren, and do not leave the ignition of a
v e

hicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.

GETTING TO KNOW YOUR VEHICLE 21
NOTE:
Use the Automatic Unlock Doors On Exit feature
i n

accordance with local laws.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off;
refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The key fob may not be detected by the
vehicle Passive Entry system if it is located
next to a mobile phone, laptop, or other elec -
tronic device; these devices may interfere
w i

th the key fob’s wireless signal and prevent
the Passive Entry system from locking/
unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
( 1

.5 m) of the driver's door handle, grab the
d r

iver's front door handle to unlock the driver's
door automatically. The interior door panel lock
knob will raise when the door is unlocked.

Grab The Door Handle To Unlock
NOTE:

If “Unlock All Doors 1st Press” is programmed
a l

l doors will unlock when you grab hold of the
driver’s front door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
( 1

.5 m) of the passenger door handle, grab the
f r

ont passenger door handle to unlock all four
doors and the liftgate automatically.
NOTE:
All doors and the liftgate will unlock when the
fr
ont passenger door handle is grabbed regard -
less of the driver’s door unlock preference
s e

tting (“Unlock Driver Door 1st Press” or
“Unlock All Doors 1st Press”).
2

GETTING TO KNOW YOUR VEHICLE 43
INTERIOR LIGHTS
COURTESY/INTERIOR LIGHTING
The interior lights come on when a door is
opened.
To protect the battery, the interior lights will turn
of

f automatically 10 minutes after the ignition is
p l

aced in the OFF position. This will occur if the
interior lights were switched on manually or are
on because a door is open. The battery
protection also includes the glove compartment
light. To restore interior light operation after
automatic battery protection is enabled (lights
off), either place the ignition in the ON/RUN
position or cycle the light switch.
Courtesy Lights
The overhead console has two courtesy lights.
The lights turn on when a front door, a rear door
or the liftgate is opened. If your vehicle is
equipped with Remote Keyless Entry, the lights
will also turn on when the unlock button on the
key fob is pushed. The courtesy lights also
function as reading lights. Push in on each lens
to turn these lights on while inside the vehicle.
Push the lens a second time to turn each light
off. You may adjust the direction of these lights by pushing the outside ring, which is identified
with four directional arrows.

Courtesy/Reading Light

Rear Dome Light
Rotate the instrument panel dimmer control
completely upward to the second detent to turn
on the rear dome light. The rear dome light will
remain on when the dimmer control is in this
position.
Rotate the dimmer control downward to the last
de
tent (off position). The rear dome light will
remain off when the doors are open.
Dimmer Controls
The dimmer control is part of the headlight
switch and is located on the driver’s side of the
instrument panel.
Instrument Panel Dimmer

Rotating the dimmer control upward with the
p a

rking lights or headlights on will increase the
brightness of the instrument panel lights.
Interior Light Defeat (Off)
Rotate the instrument panel dimmer control to
the extreme bottom (O) off position. The interior
lights will remain off when the doors are open.
Parade Mode (Daytime Brightness
Feature)
Rotate the dimmer control upward to the first
detent. This feature brightens all text displays
such as the odometer, instrument cluster
display, and radio when the parking lights or
headlights are on.
2

GETTING TO KNOW YOUR VEHICLE 77
LIFTGATE
OPENING
The liftgate can be unlocked or locked pushing
the unlock or lock button on the Remote
Keyless Entry key fob, the Keyless Enter-N-Go
(Passive Entry) lock/unlock button underneath
the left side of the accent bar, which is located
on the liftgate below the glass, or by activating
the power door lock switch located on either
front door trim panel. Refer to “Keyless Enter-N-Go — Passive Entry” in
“
D

oors” in this chapter for further information
on Keyless Enter-N-Go (Passive Entry).
NOTE:
The liftgate cannot be unlocked or locked with
th
e manual door locks on the door trim panels
or the door lock cylinder on the driver's door.
To open the unlocked liftgate, squeeze the
h a

ndle and pull the liftgate toward you. Gas
props will raise and support the liftgate in the
open position.

Liftgate Release
NOTE:

Because the gas pressure drops with tempera -
ture, it may be necessary to assist the props
w h

en opening the liftgate in cold weather.
CAUTION!
To prevent possible damage:
Before closing hood, make sure the hood
prop rod is fully seated into its storage
retaining clips.
Do not slam the hood to close it. Use a firm
downward push at the center front edge
of the hood to ensure that both latches
e n

gage. Never drive your vehicle unless the
hood is fully closed, with both latches
engaged.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.
2