Repair DODGE RAM 1500 GAS 2004 3.G User Guide

Required Maintenance for Noise Control Systems
The following maintenance services must be performed
every 6 months or 6,000 miles (9 600 km), whichever
comes first, to assure proper operation of the noise
control systems. In addition, inspection and service
should be performed anytime a malfunction is observedor suspected. Proper maintenance of the entire vehicle
will help the effectiveness of the noise control systems.
Air Cleaner Assembly
Inspect air cleaner housing for proper assembly and fit.
Make certain that the air cleaner is properly positioned
and the cover is tight. Check all hoses leading to the
cleaner for tightness. The gasket between the air cleaner
housing and throttle body must be intact and in good
condition. The engine air cleaner filter must also be clean
and serviced according to the instructions outlined in the
appropriate maintenance schedule.
Tampering with Noise Control System Prohibited
Federal law prohibits the following acts or the causing
thereof: (1) the removal or rendering inoperative by any
person, other than for purposes of maintenance, repair, or
replacement, of any device or element of design incorpo-
rated into any new vehicle for the purpose of noise
MAINTAINING YOUR VEHICLE 357
7

²Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint
finish.
CAUTION!
Do not use abrasive or strong cleaning materials
such as steel wool or scouring powder, which will
scratch metal and painted surfaces.
Special Care
²
If you drive on salted or dusty roads or if you drive
near the ocean, hose off the undercarriage at least once
a month.
²It is important that the drain holes in the lower edges
of the doors, rocker panels and tailgate be kept clear
and open.
²If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
²If your vehicle is damaged due to an accident or
similar cause which destroys the paint and protective
coating have your vehicle repaired as soon as possible.
The cost of such repairs is considered the responsibil-
ity of the owner.
²All wheels and wheel trim, especially aluminum and
chrome plated wheels should be cleaned regularly
with mild soap and water to prevent corrosion. To
remove heavy soil, select a nonabrasive, non-acidic
cleaner. Do not use scouring pads, steel wool, a bristle
brush or metal polishes. Only Mopar cleaners are
recommended. Do not use oven cleaner. Avoid auto-
matic car washes that use acidic solutions or harsh
brushes that may damage the wheels' protective fin-
ish.
362 MAINTAINING YOUR VEHICLE

EMISSION CONTROL SYSTEM MAINTENANCE
The ªScheduledº maintenance services, listed inbold
typein this section (Section 8) must be done at the times
or mileages specified to assure the continued proper
functioning of the emission control system. These, and all
other maintenance services included in this manual,
should be done to provide best vehicle performance and
reliability. More frequent maintenance may be needed for
vehicles in severe operating conditions such as dusty
areas and very short trip driving.
Inspection and service also should be done any time a
malfunction is suspected.
NOTE:Maintenance, replacement, or repair of the emis-
sion control devices and systems on your vehicle may be
performed by any automotive repair establishment or
individual using any automotive part which has been
certified pursuant to U.S. EPA or, in the State of Califor-
nia, California Air Resources Board regulations.
MAINTENANCE SCHEDULES
There are two maintenance schedules that show the
requiredservice for your vehicle.
First is ScheduleªBº. It is for vehicles that are operated
under the conditions that are listed below and at the
beginning of the schedule.
²Day or night temperatures are below 32É F (0É C).
²Stop and go driving.
²Extensive engine idling.
²Driving in dusty conditions.
²Short trips of less than 10 miles (16 km).
²More than 50% of your driving is at sustained high
speeds during hot weather, above 90É F C (32É).
²Trailer towing.
²Snowplowing.
384 MAINTENANCE SCHEDULES
8
M
A
I
N
T
E
N
A
N
C
E
S
C
H
E
D
U
L
E
S

The manufacturer has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decision from the manufacturer. If a special circumstance
occurs that requires information from the manufacturer,
we have asked the dealer's service management to make
the contact on your behalf.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone Ð(800) 465±2001
IF YOU NEED CONSUMER ASSISTANCE 405
9

In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
406 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
410 IF YOU NEED CONSUMER ASSISTANCE