DODGE RAM 2500 POWER WAGON 2008 3.G Owners Manual

Required Maintenance Intervals
Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Change the engine oil and engine oil filter. 6,000 10 000 6
Rotate Tires. 6,000 10 000 6
Lubricate outer tie rod ends. 6,000 10 000 6
Lube Front Drive Shaft Fitting. 6,000 10 000 6
If using your vehicle for any of the following: Dusty
or off-road conditions. Inspect the engine air cleaner
filter, replace if necessary.12,000 20 000 12
Inspect the brake linings, replace if necessary. 12,000 20 000 12
Inspect the front & rear axle fluid, change if using
your vehicle for police, taxi, fleet, off-road or frequent
trailer towing.18,000 30 000 18
Inspect the CV Joints. Perform the first inspection at
12,000 miles (20 000 km) or 12 months.24,000 40 000 24
MAINTENANCE SCHEDULES 471
8
M
A
I
N
T
E
N
A
N
C
E
S
C
H
E
D
U
L
E
S

Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Inspect Exhaust System. Perform the first inspection at
12,000 miles (20 000 km) or 12 months.24,000 40 000 24
Inspect the front suspension, tie rod ends and boot
seals, replace if necessary.24,000 40 000 24
Replace the engine air cleaner filter. 30,000 50 000 30
Inspect the transfer case fluid. 30,000 50 000 30
Replace the spark plugs on 5.7L engines.30,000 50 000 30
Change the automatic transmission fluid & main
sump filter, if using your vehicle for any of the follow-
ing: police, taxi, fleet, snow plowing, or frequent
trailer towing.60,000 100 000 60
Change the transfer case fluid if using your vehicle for
any of the following: police, taxi, fleet, off-road or fre-
quent trailer towing.60,000 100 000 60
472 MAINTENANCE SCHEDULES
8
M
A
I
N
T
E
N
A
N
C
E
S
C
H
E
D
U
L
E
S

Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Change the manual transmission fluid if using your
vehicle for any of the following: trailer towing, snow
plowing, heavy loading, taxi, police, delivery service
(commercial service), off-road, desert operation or
more then 50% of your driving is at sustained high
speeds during hot weather, above 90FÉ (32CÉ).60,000 100 000 60
Inspect and replace PCV valve if necessary. 90,000 150 000 90
Flush and replace the engine coolant. 102,000 170 000 60
Change the automatic transmission fluid, main sump
filter and spin-on cooler return filter (if equipped) if
using your vehicle for any of the following: police,
taxi, fleet, snow plowing, or frequent trailer towing.120,000 200 000 120
Replace Accessory Drive Belt(s). 120,000 200 000 120
MAINTENANCE SCHEDULES 473
8
M
A
I
N
T
E
N
A
N
C
E
S
C
H
E
D
U
L
E
S

WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent
mechanic.
474 MAINTENANCE SCHEDULES
8
M
A
I
N
T
E
N
A
N
C
E
S
C
H
E
D
U
L
E
S

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For Your
Vehicle..............................476
NPrepare For The Appointment............476
NPrepare A List........................476
NBe Reasonable With Requests.............476
mIf You Need Assistance...................476
mWarranty Information (U.S. Vehicles Only).....479
mMopartParts.........................479mReporting Safety Defects..................479
NIn Canada..........................480
mPublication Order Forms..................480
mDepartment Of Transportation Uniform Tire
Quality Grades........................482
NTreadwear..........................482
NTraction Grades......................482
NTemperature Grades...................483
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer's dealers have the facilities, factory-trained
476 IF YOU NEED CONSUMER ASSISTANCE

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
IF YOU NEED CONSUMER ASSISTANCE 477
9

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer's new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer's Service Contracts. If you
purchased a manufacturer's Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your servicecontract, call the manufacturer's Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's Service Contract. It
is not responsible for any service contract other than the
manufacturer's Service Contract. If you purchased a
service contract that is not a manufacturer's Service
Contract, and you require service after your manufactur-
er's new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
478 IF YOU NEED CONSUMER ASSISTANCE

WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler's warranties applicable to
this vehicle.
MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect, which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
IF YOU NEED CONSUMER ASSISTANCE 479
9

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW., Wash-
ington, DC 20590. You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
480 IF YOU NEED CONSUMER ASSISTANCE