set DODGE RAM 4500 CHASSIS CAB 2009 4.G User Guide

The UConnectsystem is fully integrated with the vehi-
cle’s audio system. The volume of the UConnect system
can be adjusted either from the radio volume control
knob or from the steering wheel radio control (right
switch), if so equipped.
The radio display will be used for visual prompts from
the UConnect system such as CELLor caller ID on
certain radios.
Operation
Voice commands can be used to operate the UConnect 
system and to navigate through the UConnect menu
structure. Voice commands are required after most
UConnect system prompts. You will be prompted for a
specific command and then guided through the available
options.
•Prior to giving a voice command, one must wait for
the beep, which follows the Readyprompt or another
prompt.
•For certain operations, compound commands can be
used. For example, instead of saying Setupand then
Phone Pairing, the following compound command
can be said: Setup Phone Pairing.
•For each feature explanation in this section, only the
combined form of the voice command is given. You
can also break the commands into parts and say each
part of the command when you are asked for it. For
example, you can use the combined form voice com-
mandPhonebook New Entry, or you can break the
combined form command into two voice commands:
Phonebook andNew Entry. Please remember, the
UConnect system works best when you talk in a
normal conversational tone, as if speaking to someone
sitting a few feet/meters away from you.
Voice Command Tree
Refer to “Voice Tree” in this section.
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Help Command
If you need assistance at any prompt, or if you want to
know your options at any prompt, sayHelpfollowing
the beep. The UConnect system will play all the options
at any prompt if you ask for help.
To activate the UConnect system from idle, simply press
the PHONE button and follow the audible prompts for
directions. All UConnect system sessions begin with a
press of the PHONE button on the radio control head.
Cancel Command
At any prompt, after the beep, you can say Canceland
you will be returned to the main menu. However, in a
few instances the system will take you back to the
previous menu.
Pair (Link) UConnect System to a Cellular Phone
To begin using your UConnect system, you must pair
your compatible Bluetooth enabled cellular phone. To complete the pairing process, you will need to refer-
ence your cellular phone Owner’s Manual. The
UConnect
website may also provide detailed instruc-
tions for pairing.
The following are general phone to UConnect system
pairing instructions:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Phone Pairing.
•When prompted, after the beep, say Pair a Phoneand
follow the audible prompts.
•You will be asked to say a four-digit Personal Identi-
fication Number (PIN), which you will later need to
enter into your cellular phone. You can enter any
four-digit PIN. You will not need to remember this PIN
after the initial pairing process.
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•This downloaded phonebook cannot be edited or
deleted on the UConnect. These can only be edited on
the mobile phone. The changes are transferred and
updated to UConnecton the next phone connection.
Phonebook Download — Single Entry
If equipped and supported by your phone, UConnect 
allows the user to download entries from their phone via
Bluetooth. To use this feature, press the PHONE button
and say “Phonebook Download.” The system prompts,
“Ready to accept “V” card entry via Bluetooth…” The
system is now ready to accept phonebook entries from
your phone using the Bluetooth Object Exchange Profile
(OBEX). Please see your phone Owner’s Manual for
specific instructions on how to send these entries from
your phone.
NOTE:
•The phone handset must support Bluetooth OBEX
transfers of phonebook entries to use this feature.
•Some phones cannot send phonebook entries if they
are already connected to any system via Bluetooth ,
and you may see a message on the phone display that
the Bluetooth link is busy. In this case, the user must
first disconnect or drop the Bluetooth connection to
the UConnect system, and then send the address
book entry via Bluetooth. Please see your phone
Owner ’s Manual for specific instructions on how to
drop the Bluetooth connection.
•If the phonebook entry is longer than 24 characters, it
will only use the first 24 characters.
Edit UConnectPhonebook Entries
NOTE:
•Editing names in the phonebook is recommended
when the vehicle is not in motion.
•Automatic downloaded phonebook entries cannot be
deleted or edited.
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•After theReadyprompt and the following beep, say
Emergency and the UConnect system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•The UConnect system does slightly lower your
chances of successfully making a phone call as to that
for the cell phone directly.
WARNING!
Your phone must be turned on and paired to the
UConnect system to allow use of this vehicle feature
in emergency situations, when the cell phone has
network coverage and stays paired to the UConnect 
system.
Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
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NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”’, followed by “Towing Assistance”.
Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the UConnect system.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your UConnect system to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the UConnect
system.
When calling a number with your UConnect system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can press
the VOICE RECOGNITION button and say the sequence
you wish to enter, followed by the word Send.For
example, if required to enter your PIN followed with a
pound, (3746#),youcanpresstheVOICE RECOGNI-
TION button and say, 3746#Send.Saying a number,
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or sequence of numbers, followed bySend,is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored UConnect phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The UConnect system will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is asking Would you like to pair a phone, clear
a..., you could press the VOICE RECOGNITION button
and say, Pair a Phone to select that option without
having to listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the UConnect sys-
tem will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
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•After theReadyprompt and the following beep, say
Setup Confirmations. The UConnectsystem will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the UConnect system will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using UConnect. The status is given for roaming, net-
work signal strength, phone battery strength, etc.
Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the UConnect system (while dial-
ing via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth cellular phone, the audio will be played through your vehicle’s
audio system. The UConnect
system will work the same
as if you dial the number using voice recognition.
NOTE: Certain brands of cellular phones do not send
the dial ring to the UConnect system to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
Mute/Un-Mute (Mute OFF)
When you mute the UConnect system, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the UConnect system:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute.
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In order to un-mute the UConnectsystem:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute off.
Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The UConnectsystem allows ongoing calls to be trans-
ferred from your cellular phone to the UConnect system
without terminating the call. To transfer an ongoing call
from your UConnect paired cellular phone to the
UConnect system or vice versa, press the VOICE REC-
OGNITION button and say Transfer Call.
Connect or Disconnect Link Between the
UConnectSystem and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time. If you would like to connect or disconnect the Bluetooth

connection between a UConnect paired cellular phone
and the UConnect system, follow the instructions de-
scribed in your cellular phone User’s Manual.
List Paired Cellular Phone Names
•
Press the PHONE button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•When prompted, say List Phones.
•The UConnectsystem will play the phone names of
all paired cellular phones in order from the highest to
the lowest priority. To “select” or “delete” a paired
phone being announced, press the VOICE RECOGNI-
TION button and say “Select” or “Delete.” Also, see
the next two sections for an alternate way to “select”
or “delete” a paired phone.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Select Another Cellular Phone
This feature allows you to select and start using another
phone paired with the UConnectsystem.
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Setup Select Phone and follow the prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone that you wish to select.
•The selected phone will be used for the next phone
call. If the selected phone is not available, the
UConnectsystem will return to using the highest
priority phone present in or near (approximately
within 30 ft (9 m)) the vehicle.
Delete UConnect Paired Cellular Phones
•
Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Phone Pairing.
•At the next prompt, say Deleteand follow the
prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone you wish to delete.
Things You Should Know About Your UConnect 
System
UConnect Tutorial
To hear a brief tutorial of the system features, press the
PHONE button and say “UConnect Tutorial.”
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Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the UConnect
system Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the UConnect mode (e.g., from radio
mode):
•Press and hold the VOICE RECOGNITION button for
five seconds until the session begins, or,
•Press the VOICE RECOGNITION button and say the
Setup, Voice Training command.
Repeat the words and phrases when prompted by the
UConnect system. For best results, the Voice Training
session should be completed when the vehicle is parked
with the engine running, all windows closed, and the
blower fan switched off. This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
To restore the Voice Recognition system to factory default
settings, enter the Voice Training session via the above
procedure and follow the prompts.
Voice Recognition (VR)
•
For best performance, adjust the rearview mirror to
provide at least12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a voice recognition period.
•Performance is maximized under:
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE