service DODGE RAM 5500 CHASSIS CAB 2009 4.G User Guide

The UConnectsystem is driven through your
Bluetooth “Hands-Free Profile” cellular phone.
UConnect features Bluetooth technology - the global
standard that enables different electronic devices to con-
nect to each other without wires or a docking station, so
UConnect works no matter where you stow your cellu-
lar phone (be it your purse, pocket, or briefcase), as long
as your phone is turned on and has been paired to the
vehicle’s UConnect system. The UConnect system
allows up to seven cellular phones to be linked to the
system. Only one linked (or paired) cellular phone can be
used with the system at a time. The system is available in
English, Spanish, or French languages.
Phone Button The rearview mirror contains the microphone
for the system (depending on the type of
mirror and radio equipped), and either the radio or the mirror has the two control buttons (PHONE
Button and VOICE RECOGNITION button) that will
enable you to access the system.
Voice Recognition Button
Actual button location may vary with the ra-
dio. The individual buttons are described in the
“Operation” section.
The UConnect system can be used with any Hands-Free
Profile certified Bluetooth cellular phone. See the
UConnect website for supported phones. If your cellu-
lar phone supports a different profile (e.g., Headset
Profile) you may not be able to use any UConnect 
features. Refer to your cellular service provider or the
phone manufacturer for details.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 87
3

NOTE:The user can also exercise EditorDelete
operations at this point.
•The UConnect system will then prompt you as to the
number designation you wish to call.
•The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
UConnect system if the feature(s) are available on your
cellular service plan. For example, if your cellular service
plan provides three-way calling, this feature can be
accessed through the UConnect system. Check with
your cellular service provider for the features that you
have.
Answer or Reject an Incoming Call - No Call
Currently in Progress
When you receive a call on your cellular phone, the
UConnect system will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call. Press the PHONE button to accept the call. To reject
the call, press and hold the PHONE button until you hear
a single beep, indicating that the incoming call was
rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
cellular phone. Press the PHONE button to place the
current call on hold and answer the incoming call.
96 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•After theReadyprompt and the following beep, say
Emergency and the UConnect system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•The UConnect system does slightly lower your
chances of successfully making a phone call as to that
for the cell phone directly.
WARNING!
Your phone must be turned on and paired to the
UConnect system to allow use of this vehicle feature
in emergency situations, when the cell phone has
network coverage and stays paired to the UConnect 
system.
Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”’, followed by “Towing Assistance”.
Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the UConnect system.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your UConnect system to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the UConnect
system.
When calling a number with your UConnect system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can press
the VOICE RECOGNITION button and say the sequence
you wish to enter, followed by the word Send.For
example, if required to enter your PIN followed with a
pound, (3746#),youcanpresstheVOICE RECOGNI-
TION button and say, 3746#Send.Saying a number,
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101
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or sequence of numbers, followed bySend,is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored UConnect phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The UConnect system will then
send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is asking Would you like to pair a phone, clear
a..., you could press the VOICE RECOGNITION button
and say, Pair a Phone to select that option without
having to listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the UConnect sys-
tem will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

INSTRUMENT CLUSTER DESCRIPTION
1. Check GaugesThis light illuminates when the Voltmeter, Engine
Oil Pressure or Engine Coolant Temperature
gauges indicate a reading either too high or too low.
Examine the gauges carefully, and follow the instructions
contained below for each indicated problem.
NOTE: When the ignition switch is turned to OFF, the
Fuel Gauge, Voltmeter, Oil Pressure and Engine Coolant
Temperature gauges may not show accurate readings.
When the engine is not running, turn the ignition switch
to ON to obtain accurate readings.
2. Voltmeter When the engine is running, the gauge indicates
the electrical system voltage. The pointer should
stay within the normal range if the battery is charged. If the pointer moves to either extreme left or right and
remains there during normal driving, the electrical sys-
tem should be serviced.
NOTE:
•If the gauge pointer moves to either extreme of the
gauge, the “Check Gauges” indicator will illuminate
and a single chime will sound.
•The voltmeter may show a gauge fluctuation at vari-
ous engine temperatures. This cycling operation is
caused by the post-heat cycle of the intake manifold
heater system. The number of cycles and the length of
the cycling operation is controlled by the engine
control module. Post-heat operation can run for sev-
eral minutes, and then the electrical system and volt-
meter needle will stabilize.
3. Turn Signal Indicators Lights in instrument cluster flash when outside turn
signals are operating.
162 UNDERSTANDING YOUR INSTRUMENT PANEL

9. Oil Pressure GaugeThe pointer should always indicate some oil pres-
sure when the engine is running. A continuous
high or low reading, under normal driving conditions,
may indicate a lubrication system malfunction. Immedi-
ate service should be obtained.
NOTE: If the gauge pointer moves to either extreme of
the gauge, the “Check Gauges” indicator will illuminate
and a single chime will sound.
10. Transfer Case Position
This display indicator shows the transfer case position
selection.
For additional information refer to “Four-Wheel Drive
Operation” in Section 5 of this manual. 11 .
TOW HAUL
The TOW HAUL button is located at the end of
the shift lever. This light will illuminate when
the TOW HAUL OD/OFF button is pushed
once.
12. OD/OFF
the OD/OFF button is located at the end of the shift lever.
This light will illuminate when the TOW HAUL OD/OFF
button is pushed twice.
13. Temperature Gauge The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range
indicates that the engine cooling system is operat-
ing satisfactorily.
164 UNDERSTANDING YOUR INSTRUMENT PANEL

The gauge pointer will likely indicate a higher tempera-
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If temperature gauge reads “H”
pull over and stop the vehicle. Idle the vehicle with
the air conditioner turned off until the pointer drops
back into the normal range. If the pointer remains on
the “H” and you hear continuous chimes, turn the
engine off immediately, and call an authorized deal-
ership for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer-
ship for service if your vehicle overheats. If you
decide to look under the hood yourself, see Section 7
of this manual. Follow the warnings under the Cool-
ing System Pressure Cap paragraph.
14. Vehicle Security Light — If Equipped This light will flash at a fast rate for approxi-
mately 15 seconds, when the vehicle security
alarm is arming, and then will flash slowly
until the vehicle is disarmed.
UNDERSTANDING YOUR INSTRUMENT PANEL 165
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15. Shift Lever Indicator (Automatic Transmission
Only)
This display indicator shows the automatic transmission
shift lever selection.
NOTE:You must apply the brake before shifting from
PARK.
16. Odometer/Trip Odometer
The odometer shows the total distance the vehicle has
been driven. U.S. federal regulations require that upon
transfer of vehicle ownership, the seller certify to the
purchaser the correct mileage that the vehicle has been
driven. Therefore, if the odometer reading is changed
during repair or replacement, be sure to keep a record of
the reading before and after the service so that the correct
mileage can be determined.
The two trip odometers show individual trip mileage. To
switch from odometer to trip odometers, press and
release the Trip Odometer button. To reset a trip odometer, display the desired trip odom-
eter to be reset then push and hold the button until the
display resets (approximately two seconds).
Vehicle Warning Messages
When the appropriate conditions exist, messages such as
“door” (indicates that a door(s) may be ajar), “hood” (if
the hood is open or ajar, on vehicles with remote start),
“gASCAP” (indicates that your gas cap is possibly loose
or damaged), “Low Tire” (indicates low tire pressure),
CHANgE OIL” (indicates that the engine oil should be
changed), “LoWASH” (low washer fluid), and “noFUSE”
(indicates that the IOD fuse is removed from the Inte-
grated Power Module), will display in the odometer.
NOTE:
There is also an engine hour function. This
indicates the total number of hours the engine has been
running. To display the engine hours perform the follow-
ing: Place the ignition in RUN, but do not start the
engine. With the odometer value displayed, hold the trip
166 UNDERSTANDING YOUR INSTRUMENT PANEL

18. Malfunction Indicator Light (MIL)The Malfunction Indicator Light (MIL) is part of
an onboard diagnostic system which monitors
the emissions and engine control system. If the
vehicle is ready for emissions testing the light will come
on when the ignition is first turned on and remain on, as
a bulb check, until the engine is started. If the vehicle is
not ready for emissions testing the light will come on
when the ignition is first turned on and remain on for
15 seconds, then blink for five seconds, and remain on
until the vehicle is started. If the bulb does not come on
during starting, have the condition investigated
promptly.
If this light comes on and remains on while driving, it
suggests a potential engine control problem and the need
for system service. Although your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
Prolonged driving with the MIL on could cause
damage to the engine control system. It also could
affect fuel economy and drivability.
If the MIL is flashing, severe catalytic converter
damage and power loss will soon occur. Immediate
service is required.
19. Brake Warning Light This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on, it may
indicate that the parking brake is applied, that
the brake fluid level is low, or that there is a problem with
the anti-lock brake system reservoir.
168 UNDERSTANDING YOUR INSTRUMENT PANEL