emergency towing DODGE RAM 5500 CHASSIS CAB 2009 4.G Owners Manual

•After theReadyprompt and the following beep, say
Emergency and the UConnect system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•The UConnect system does slightly lower your
chances of successfully making a phone call as to that
for the cell phone directly.
WARNING!
Your phone must be turned on and paired to the
UConnect system to allow use of this vehicle feature
in emergency situations, when the cell phone has
network coverage and stays paired to the UConnect 
system.
Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher ................ 314
 Jacking And Tire Changing ............... 315
▫ 3500 Models — If Equipped ............. 315
▫ Preparations For Jacking ............... 316
▫ Jacking Instructions ................... 317
 Hoisting ............................ 326 
Jump Starting ........................ 326
▫ With Portable Starting Unit ............. 330
 Freeing A Stuck Vehicle ................. 330
 Emergency Tow Hooks — If Equipped ...... 330
 Towing A Disabled Vehicle ............... 331
▫ 4-Wheel Drive Vehicles ................ 331
▫ 2–Wheel Drive Vehicles ................ 332
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WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
TOWING A DISABLED VEHICLE
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
the main structural members of the vehicle—not to
bumpers or associated brackets. State and local laws
applying to vehicles under tow must be observed.
4-Wheel Drive Vehicles
CAUTION!
To avoid damage to the transfer case while towing,
always use one of the following methods.
WHAT TO DO IN EMERGENCIES 331
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Door Locks............................. 27
Driving Through Flowing, Rising, or Shallow
Standing Water ........................ 250
Dual Rear Wheels ..................... 280,322
DVD Player (Video Entertainment System™) .... 201
Electric Rear Window Defrost ............... 153
Electrical Power Outlets ................... 144
Electronic Speed Control (Cruise Control) ...... 133
Electronically Shifted Transfer Case ........234,242
Emergency Brake ........................ 254
Emergency, In Case of Freeing Vehicle When Stuck ............... 330
Hazard Warning Flasher ................. 314
Jump Starting ......................... 326
Tow Hooks .......................... 330
Towing ............................. 331
Emission Control System Maintenance ......... 382Engine
............................... 335
Air Cleaner .......................... 340
Block Heater ......................... 223
Break-In Recommendations ................ 72
Compartment Identification ............... 335
Coolant (Antifreeze) .................... 378
Exhaust Gas Caution .................. 73,284
Flooded, Starting ...................... 222
Jump Starting ......................... 326
Oil .............................. 338,378
Oil Filler Cap ......................... 339
Oil Selection .......................... 339
Oil Synthetic ......................... 340
Temperature Gauge .................... 164
Event Data Recorder ...................... 57
Exhaust Gas Caution ................73,284,345
Exhaust System ....................... 73,345
Exterior Lighting ........................ 125
INDEX 413
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Tether Anchor, Child Restraint.............64,67
Tilt Steering Column ..................... 130
Tip Start .............................. 222
Tire and Loading Information Placard ......262,276
Tire Identification Number (TIN) ............. 261
Tire Markings .......................... 258
Tire Safety Information .................... 258
Tires ............................ 75,266,406
Aging (Life of Tires) .................... 274
Air Pressure .......................... 266
Chains .............................. 276
Dual ............................ 280,322
General Information .................... 266
High Speed .......................... 271
Inflation Pressures ..................... 267
Life of Tires .......................... 274
Load Capacity ........................ 262
Quality Grading ....................... 406
Radial .............................. 272 Replacement
......................... 274
Rotation ............................ 279
Safety ........................... 258,266
Sizes ............................... 259
Snow Tires ........................... 278
Spinning ............................ 273
Steel Carcass Ply ...................... 269
Tread Wear Indicators ................... 273
Wheel Nut Torque ..................... 320
Tongue Weight/Trailer Weight .............. 294
Torque Converter Clutch .................. 229
Tow Hooks, Emergency ................... 330
Towing ............................... 289
24-Hour Towing Assistance ............... 100
Disabled Vehicle ....................... 331
Guide .............................. 293
Recreational .......................... 304
Weight .............................. 293
Towing Assistance ....................... 100
INDEX 423
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