reset DODGE TOWN AND COUNTRY 2001 Owner's Manual

HEADLAMP ADJUSTMENT
The low beam headlamp will project on the screen
upper edge of the beam (cut-off) at the horizontal
lamp centerline650 mm (2 in.). Horizontal aim is
preset and can not be adjusted. The high beam pat-
tern should be correct when the low beams are
aligned properly (Fig. 14). To adjust headlamp verti-
cal alignment, rotate adjustment screw to achieve the
specified low beam cut-off location.
LICENSE PLATE LAMP
REMOVAL
(1) Disconnect and isolate the battery negative
cable.
(2) Remove two screws (Fig. 15).
(3) Twist bulb socket and remove (Fig. 16).
(4) Pull bulb from socket.
INSTALLATION
(1) Push bulb into socket.
(2) Install socket into lamp.
(3) Install two screws.
(4) Reconnect the battery negative cable.
MULTI-FUNCTION SWITCH
DESCRIPTION - TURN SIGNAL SYSTEM
The turn signals are actuated with a lever on
Multi-Function Switch, located on the left side of the
steering wheel. The signals are automatically turned
off by a canceling cam (two lobes molded to the clock
spring mechanism). The cam comes in contact with
the cancel actuator on the turn signal (multi-func-
tion) switch assembly. Either cam lobe, pushing on
the cancel actuator, returns the switch to the OFF
position. The multi-function switch is a resistive
MUX switch that feeds inputs to the BCM.
Fig. 14 HEADLAMP ADJUSTMENT
1 - ADJUSTMENT LOCATION
2 - HEADLAMP UNIT
Fig. 15 LICENSE PLATE LAMPS
1 - SCREW
2 - LICENSE PLATE LAMP
Fig. 16 LICENSE PLATE LAMP BULB
1 - LICENSE PLATE LAMP
2 - BULB
8L - 14 LAMPS/LIGHTING - EXTERIORRS
HEADLAMP UNIT (Continued)
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driving out of a heated garage into winter tempera-
tures.
When the ignition switch is turned to the Off posi-
tion, the last displayed temperature reading stays in
the electronic control modules (CT, CMTC, EVIC)
memory. When the ignition switch is turned to the
On position again, the electronic module will display
the memory temperature for one minute; then update
the display to the current average temperature read-
ing within five minutes.
The thermometer function is supported by an
ambient temperature sensor. The sensor is mounted
outside the passenger compartment near the front
and center of the vehicle, and is hard wired to the
Front Control Module (FCM). The FCM sends tem-
perature status messages to the module over the
J1850 PCI data bus circuit.
Following are general descriptions of the major
components used in the overhead console. Refer to
Wiring Diagrams for complete circuit schematics.
OPERATION
Refer to the vehicle Owner's Manual for specific
operation of each overhead console and its systems.
DIAGNOSIS & TESTING - OVERHEAD
CONSOLE
If the problem with the overhead console is an
inaccurate or scrambled display, refer toSelf-Diag-
nostic Testlater in this group. If the problem with
the overhead console is incorrect Vacuum Fluorescent
Display (VFD) dimming levels, use a DRB IIItscan
tool and the proper Diagnostic Procedures manual to
test for the correct dimming message inputs being
received from the Body Control Module (BCM) or
Front Control Module (FCM) over the J1850 Pro-
grammable Communications Interface (PCI) data bus
circuit. If the problem is a no-display condition, use
the following procedures. For complete circuit dia-
grams, refer toOverhead Consolein the Wiring
Diagrams section of the service manual.
(1) Check the fused B(+) fuse in the intelligent
power module. If OK, go to Step 2. If not OK, repair
the shorted circuit or component as required and
replace the faulty fuse.
(2) Check for battery voltage at the fused B(+) fuse
in the intelligent power module. If OK, go to Step 3.
If not OK, repair the open fused B(+) circuit to the
fused B(+) fuse in the intelligent power module as
required.
(3) Check the fused ignition switch output (run/
start) fuse in the intelligent power module. If OK, go
to Step 4. If not OK, repair the shorted circuit or
component as required and replace the faulty fuse.
(4) Turn the ignition switch to the On position.
Check for battery voltage at the fused ignition switchoutput (run/start) fuse in the intelligent power mod-
ule. If OK, go to Step 5. If not OK, repair the open
fused ignition switch output (run/start) circuit to the
ignition switch as required.
(5) Turn the ignition switch to the Off position.
Disconnect and isolate the battery negative cable.
Remove the overhead console. Check for continuity
between the ground circuit cavity of the roof wire
harness connector for the electronics module and a
good ground. There should be continuity. If OK, go to
Step 6. If not OK, repair the open ground circuit to
ground as required.
(6) Connect the battery negative cable. Check for
battery voltage at the fused B(+) circuit cavity of the
roof wire harness connector for the electronics mod-
ule. If OK, go to Step 7. If not OK, repair the open
fused B(+) circuit to the fused B(+) fuse in the intel-
ligent power module as required.
(7) Turn the ignition switch to the On position.
Check for battery voltage at the fused ignition switch
output (run/start) circuit cavity of the roof wire har-
ness connector for the electronics module. If OK,
refer toSelf-Diagnostic Testlater this group for
further diagnosis of the electronics module and the
J1850 PCI data bus circuit. If not OK, repair the
open fused ignition switch output (run/start) circuit
to the fuse in the intelligent power module as
required.
SELF-DIAGNOSTIC TEST
A self-diagnostic test is used to determine that the
electronics module is operating properly, and that all
the J1850 PCI data bus messages are being received
for initial operation. Initiate the self-diagnostic test
as follows:
(1) With the ignition switch in the Off position, on
Electronic Vehicle Information Center (EVIC) and
Compass Mini-Trip Computer (CMTC) equipped vehi-
cles simultaneously depress and hold theSTEP and
the RESET buttons. On Compass Temperature
Module (CT) equipped vehicles depress theC/T and
the US/M push buttons.
(2) Turn the ignition switch to the On position.
(3) Following completion of these tests, the elec-
tronics module will display one of the following mes-
sages:
²Pass Self Test (EVIC only), PASS (CT,
CMTC)- The electronics module is working properly.
²Failed Self Test (EVIC only), FAIL (CT,
CMTC)- The electronics module has an internal fail-
ure. The electronics module is faulty and must be
replaced.
²Failed J1850 Communication (EVIC only),
BUS (CT, CMTC)- The electronics module is not
receiving proper message input through the J1850
PCI data bus circuit. This can result from one or
RSOVERHEAD CONSOLE8M-3
OVERHEAD CONSOLE (Continued)
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more faulty electronic modules in the vehicle, or from
a faulty PCI data bus. The use of a DRB IIItscan
tool and the proper Diagnostic Procedures manual
are required for further diagnosis.
NOTE: If the compass functions, but accuracy is
suspect, it may be necessary to perform a variation
adjustment. This procedure allows the compass
unit to accommodate variations in the earth's mag-
netic field strength, based on geographic location.
Refer to Compass Variation Adjustment in the Ser-
vice Procedures section of this group.
NOTE: If the compass reading displays dashes, and
only ªCALº appears in the display, demagnetizing
may be necessary to remove excessive residual
magnetic fields from the vehicle. Refer to Compass
Demagnetizing in the Service Procedures section of
this group.
STANDARD PROCEDURE - READING/
COURTESY LAMP REPLACEMENT
(1) Open hood, disconnect and isolate the negative
battery cable remote terminal from the remote bat-
tery post.
(2) Remove the reading/courtesy lamp lens. Using
a trim stick, gently pry the forward edge of the read-
ing/courtesy lamp lens outward.
(3) Remove the reading/courtesy lamp socket from
the overhead console. Rotate the reading/courtesy
lamp socket one quarter turn counter clockwise.
(4) Remove the lamp and socket assembly.
(5) Reverse the above procedure to install.
STANDARD PROCEDURE - COMPASS
CALIBRATION
CAUTION: Do not place any external magnets, such
as magnetic roof mount antennas, in the vicinity of
the compass. Do not use magnetic tools when ser-
vicing the overhead console.
The electronic compass unit features a self-cali-
brating design, which simplifies the calibration pro-
cedure. This feature automatically updates the
compass calibration while the vehicle is being driven.
This allows the compass unit to compensate for small
changes in the residual magnetism that the vehicle
may acquire during normal use. If the compass read-
ings appear to be erratic or out of calibration, per-
form the following calibration procedure. Also, new
service replacement Electronic Modules (EVIC,
CMTC, CT) must have their compass calibrated
using this procedure. Do not attempt to calibrate the
compass near large metal objects such as other vehi-cles, large buildings, or bridges; or, near overhead or
underground power lines.
NOTE: Whenever the compass is calibrated manu-
ally, the variance number must also be reset. Refer
to Compass Variation Adjustment in this group.
Calibrate the compass manually as follows:
(1) Turn the ignition switch to the On position. If
the compass/thermometer data is not currently being
displayed, momentarily depress and release the C/T
push button to reach the compass/thermometer dis-
play.
(2) On Electronic Vehicle Information Center
(EVIC) and Compass Mini-Trip Computer (CMTC)
equipped vehicles depress the Reset push button and
hold the button down until ªCALº appears in the dis-
play. This takes about ten seconds, and appears
about five seconds after ªVAR = XXº is displayed. On
Compass Temperature Module (CT) equipped vehicles
depress the C/T push button and US/M push button
down until ªCALº appears in the display. This takes
about ten seconds, and appears about five seconds
after ªVAR = XXº is displayed.
(3) Release the push button(s).
(4) Drive the vehicle on a level surface, away from
large metal objects and power lines, through three or
more complete circles at between five and eight kilo-
meters-per-hour (three and five miles-per-hour) in
not less than 48 seconds. The ªCALº message will
disappear from the display to indicate that the com-
pass is now calibrated.
NOTE: If the ªCALº message remains in the display,
either there is excessive magnetism near the com-
pass, or the unit is faulty. Repeat the calibration
procedure one more time.
NOTE: If the wrong direction is still indicated in the
compass display, the area selected for calibration
may be too close to a strong magnetic field. Repeat
the calibration procedure in another location.
STANDARD PROCEDURE - COMPASS
DEMAGNETIZING
A degaussing tool (Special Tool 6029) is used to
demagnetize, or degauss, the overhead console for-
ward mounting screw and the roof panel above the
overhead console. Equivalent units must be rated as
continuous duty for 110/115 volts and 60 Hz. They
must also have a field strength of over 350 gauss at 7
millimeters (0.25 inch) beyond the tip of the probe.
To demagnetize the roof panel and the overhead
console forward mounting screw, proceed as follows:
8M - 4 OVERHEAD CONSOLERS
OVERHEAD CONSOLE (Continued)
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(1) Be certain that the ignition switch is in the Off
position, before you begin the demagnetizing proce-
dure.
(2) Connect the degaussing tool to an electrical
outlet, while keeping the tool at least 61 centimeters
(2 feet) away from the compass unit.
(3) Slowly approach the head of the overhead con-
sole forward mounting screw with the degaussing
tool connected.
(4) Contact the head of the screw with the plastic
coated tip of the degaussing tool for about two sec-
onds.
(5) With the degaussing tool still energized, slowly
back it away from the screw. When the tip of the tool
is at least 61 centimeters (2 feet) from the screw
head, disconnect the tool.
(6) Place a piece of paper approximately 22 by 28
centimeters (8.5 by 11 inches), oriented on the vehicle
lengthwise from front to rear, on the center line of
the roof at the windshield header (Fig. 1). The pur-
pose of the paper is to protect the roof panel from
scratches, and to define the area to be demagnetized.
(7) Connect the degaussing tool to an electrical
outlet, while keeping the tool at least 61 centimeters
(2 feet) away from the compass unit.(8) Slowly approach the center line of the roof
panel at the windshield header, with the degaussing
tool connected.
(9) Contact the roof panel with the plastic coated
tip of the degaussing tool. Be sure that the template
is in place to avoid scratching the roof panel. Using a
slow, back-and-forth sweeping motion, and allowing
13 millimeters (0.50 inch) between passes, move the
tool at least 11 centimeters (4 inches) to each side of
the roof center line, and 28 centimeters (11 inches)
back from the windshield header.
(10) With the degaussing tool still energized,
slowly back it away from the roof panel. When the
tip of the tool is at least 61 centimeters (2 feet) from
the roof panel, disconnect the tool.
(11) Calibrate the compass and adjust the compass
variance. Refer toCompass Variation Adjustment
andCompass Calibrationin the Standard Proce-
dures section of this group for the procedures.
STANDARD PROCEDURE - COMPASS
VARIATION ADJUSTMENT
Compass variance, also known as magnetic decli-
nation, is the difference in angle between magnetic
north and true geographic north. In some geographic
locations, the difference between magnetic and geo-
graphic north is great enough to cause the compass
to give false readings. If this problem occurs, the
compass variance setting may need to be changed.
To set the compass variance:
(1) Using the Variance Settings map, find your
geographic location and note the zone number (Fig.
2).
(2) Turn the ignition switch to the On position. If
the compass/thermometer data is not currently being
displayed, momentarily depress and release the C/T
push button to reach the compass/thermometer dis-
play.
(3) On Electronic Vehicle Information Center
(EVIC) and Compass Mini-Trip Computer (CMTC)
equipped vehicles depress the Reset push button and
hold the button down until ªVAR = XXº appears in
the display. This takes about five seconds. On Com-
pass Temperature Module (CT) equipped vehicles
depress the C/T push button and US/M push button
down until ªVAR = XXº appears in the display. This
takes about five seconds.
(4) Release the push button(s). ªVAR =XX º will
remain in the display. ªXXº equals the current vari-
ance zone setting.
(5) On Electronic Vehicle Information Center
(EVIC) and Compass Mini-Trip Computer (CMTC)
equipped vehicles momentarily depress and release
theStep push buttonto step through the zone
numbers, until the zone number for your geographic
location appears in the display. On Compass Temper-
Fig. 1 Roof Demagnetizing Pattern
RSOVERHEAD CONSOLE8M-5
OVERHEAD CONSOLE (Continued)
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ature Module (CT) equipped vehicles depress the
US/M push buttonto step through the zone num-
bers, until the zone number for your geographic loca-
tion appears in the display.
(6) On Electronic Vehicle Information Center
(EVIC) and Compass Mini-Trip Computer (CMTC)
equipped vehicles momentarily depress and release
theReset push buttonto enter the displayed zone
number into the EVIC/CMTC module memory. On
Compass Temperature Module (CT) equipped vehicles
depress theC/T push buttonto enter the displayed
zone number into the electronic module memory.
(7) Confirm that the correct directions are now
indicated by the compass.
REMOVAL - OVERHEAD CONSOLE
(1) Disconnect and isolate the remote negative bat-
tery cable.
(2) Remove the overhead console retaining screw,
located in the front of console.
(3) Using your fingertips, grasp the sides of the
overhead console and pull straight down evenly to
disengage the two snap clips at the rear of the unit.
(4) Lower the overhead console far enough to
access the wire harness connectors.
(5) Disconnect the EVIC, CMTC or CT electronic
module and the reading/courtesy lamps electrical
connector.
(6) Remove the overhead console from the vehicle.
INSTALLATION
(1) Position the overhead console in the vehicle.
(2) Connect the EVIC, CMTC or CT electronic
module and the reading/courtesy lamps electrical
connector.
(3) Using your fingertips, grasp the sides of the
overhead console and push straight up evenly to
engage the two snap clips at the rear of the unit.
CAUTION: DO NOT PRESS ON THE SUNGLASS
STORAGE BIN DOOR. DAMAGE TO THE DOOR MAY
RESULT.
(4) Install the overhead console retaining screw,
located in the front of console. Torque the screw to
1.2 N´m (10 in. lbs.).
(5) Connect the remote negative battery cable.
ELECTRONIC VEHICLE INFO
CENTER
DESCRIPTION
The Electronic Vehicle Information Center (EVIC)
is a module located in the overhead console on some
models. The EVIC module features a large Vacuum
Fluorescent Display (VFD) screen for displaying
information, and back-lit push button switches
labeled C/T (compass/thermometer), RESET, STEP,
and MENU.
Fig. 2 Variance Settings
8M - 6 OVERHEAD CONSOLERS
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The EVIC module contains a central processing
unit and interfaces with other electronic modules in
the vehicle over the Programmable Communications
Interface (PCI) J1850 data bus circuit. The PCI data
bus circuit allows the sharing of sensor information.
This helps to reduce wire harness complexity, reduce
internal controller hardware, and reduce component
sensor current loads. At the same time, this system
provides increased reliability, enhanced diagnostics,
and allows the addition of many new feature capabil-
ities.
The EVIC ªMenuº push button provides the vehicle
operator with a user interface, which allows the
selection of several optional customer programmable
electronic features to suit individual preferences.
Refer toELECTRONIC VEHICLE INFORMA-
TION CENTER PROGRAMMINGin the Service
Procedures section of this group for more information
on the customer programmable feature options.
If the vehicle is equipped with the optional
Homelinkttransceiver, the EVIC will also display
messages and an icon indicating when the
Homelinkttransceiver is being trained, which of the
three transmitter buttons is transmitting, and when
the transceiver is cleared.
Data input for all EVIC functions, including VFD
dimming level, is received through the J1850 PCI
data bus circuit. The EVIC module uses its internal
programming and all of its data inputs to calculate
and display the requested data. If the data displayed
is incorrect, perform the self-diagnostic tests as
described in this group. If these tests prove inconclu-
sive, the use of a DRBIIItscan tool and the proper
Diagnostic Procedures manual are recommended for
further testing of the EVIC module and the J1850
PCI data bus circuit.
The EVIC module cannot be repaired, and is avail-
able for service only as a unit. This unit includes the
plastic module and display lens. If any of these com-
ponents is faulty or damaged, the complete EVIC
module must be replaced.
OPERATION
The EVIC has access to both non-switched and
ignition switched sources of battery current so that
some of its features remain operational at any time,
while others may only operate with the ignition
switch in the On position. When the ignition switch
is turned to the On position, the EVIC module VFD
will return to the last function being displayed before
the ignition was turned to the Off position.
The compass/thermometer display is the normal
EVIC display. With the ignition switch in the Onposition, momentarily depressing and releasing the
C/T (compass/thermometer) push button switch will
cause the EVIC to return to the compass/thermome-
ter/trip computer display mode from any other mode.
While in the compass/thermometer/trip computer dis-
play mode, momentarily depressing and releasing the
Step push button will step through the available trip
computer display options.
The EVIC trip computer features several functions
that can be reset. The functions that can be reset
are: average fuel economy, trip odometer and elapsed
time. With the ignition switch in the On position and
with one of the functions of the trip computer that
can be reset currently displayed, depressing the
Reset push button twice within three seconds will
perform a global reset, and all of the trip computer
information that can be reset will be reset to zero.
With the ignition switch in the On position and the
function that is to be reset currently displayed,
momentarily depressing and releasing the Reset
push button once will perform a local reset, and only
the value of the displayed function will be reset to
zero. A global or local reset will only occur if the
function currently displayed is a function that can be
reset. The distance to service function can also be
reset using the local reset method, but it will reset
back to the Service Interval distance that is set in
the EVIC programmable features mode. Refer to
ELECTRONIC VEHICLE INFORMATION CEN-
TER PROGRAMMINGin the Service Procedures
section of this group for more information on setting
the Service Interval.
For more information on the features, control func-
tions and setting procedures for the EVIC module,
see the owner's manual in the vehicle glove box.
DIAGNOSIS & TESTING - ELECTRONIC
VEHICLE INFORMATION CENTER
Electronic Vehicle Information Center (EVIC) data
is obtained from the Body Control Module (BCM) on
the J1850 Data Bus circuit. The EVIC will display
dashes (- -) for any of the screens it did not receive
the bus messages. The label corresponding to the
missing information will be lit. If no EVIC data is
displayed, check the J1850 Data Bus circuit commu-
nications and the BCM. If the brightness level is
improper check the J1850 Data Bus circuit.
The DRB IIItis recommended for checking the
J1850 Data Bus circuit and the BCM. Perform the
EVIC self diagnosis before replacing the EVIC mod-
ule.
RSOVERHEAD CONSOLE8M-7
ELECTRONIC VEHICLE INFO CENTER (Continued)
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STANDARD PROCEDURE - ELECTRONIC
VEHICLE INFORMATION CENTER
PROGRAMMING
EVIC PROGRAMMING MODE
Some vehicles are equipped with a Electronic Vehi-
cle Information Center (EVIC) equipped overhead
console. The Electronic Vehicle Information Center
(EVIC) provides the vehicle operator with a user
interface, which allows the selection of several
optional customer programmable electronic features
to suit individual preferences. The EVIC must be
placed into its programming mode in order to view or
change the programmable features. To enter the
EVIC programming mode and to view or change the
selected programmable features options, proceed as
follows:
(1) Turn the ignition switch to the On position.
(2) Depress and release the Menu push button.
The first item in the programmable features menu
list will appear in the EVIC display.
(3) Momentarily depress and release the Menu
push button to step through the programmable fea-
tures list. Each programmable feature and its cur-
rently selected option will appear on the EVIC
display in the sequence shown in the Programmable
Features list that follows.
(4) Momentarily depress and release the Step push
button to step through the available options for the
programmable feature being displayed.
(5) The option that last appears in the display
with a programmable feature before exiting the pro-
gramming mode, becomes the newly selected pro-
grammable feature option.
(6) The EVIC exits the programming mode and
returns to its normal operating mode when the C/T
push button is depressed or when the end of the pro-
grammable features menu list is reached, whichever
occurs first.
PROGRAMMABLE FEATURES
²LANGUAGE?- The options include English,
Francaise, Deutsch, Italiana, or Espanol. The default
is English. All EVIC display nomenclature, including
the trip computer functions, warning messages and
the programmable features appear in the selected
language.
²DISPLAY U.S. OR METRIC?- The options
include U.S. and M. The default is U.S. This feature
toggles the trip computer temperature, fuel economy
and odometer display readings between U.S. and
metric units of measure. It also changes the odome-
ter display in the instrument cluster.
²SERVICE INTV. =- The options include from
1000 to 12000 kilometers in 1000 kilometer incre-
ments (2000 to 7500 miles in 500 mile increments).The default is 12000 kilometers (7500 miles). The
selected distance becomes the interval at which the
Perform Service warning message will be displayed
by the EVIC. If a new distance is selected, a second
programmable feature appears,RESET SERVICE
DISTANCE?- The options include No and Yes. The
default is Yes. When Yes is selected, the accumulated
distance since the last previous Perform Service
warning message will be reset to zero because the
service interval has been changed. When No is
selected, the distance until the next Perform Service
warning message is reduced by the accumulated dis-
tance since the last previous message.
²USE FACTORY SETTINGS?- The options
include Yes and No. The default is Yes. When yes is
selected all the programmable features will return to
there defaults and the rest of the programmable fea-
tures will not be displayed. If No is selected the rest
of the programmable features will be displayed at
there default values. This feature will automatically
return to the Yes default under two conditions. First,
if no programmable features are changed from there
defaults. Second, if all the programmable features
equal there defaults.
²AUTO DOOR LOCKS?- The options include
Yes and No. The default is Yes. When Yes is selected,
all doors and the liftgate lock automatically when
vehicle speed reaches 25 kilometers-per-hour (15
miles-per-hour). If YES is selected, a second program-
mable feature appears,AUTO UNLOCK ON EXIT?
- The options again include Yes and No. The default
is No. When Yes is selected, following each Auto Door
Lock event all doors and the liftgate will automati-
cally unlock when the driver door is opened, if the
vehicle is stopped and the transmission gear selector
is in Park or Neutral. The Auto Door Unlock event
will only occur once following each Auto Door Lock
event.
²REMOTE UNLOCK- The options include
Driver Door 1st and All Doors. The default is Driver
Door 1st. When Diver Door 1st is selected, only the
driver door unlocks when the Unlock button of the
Remote Keyless Entry (RKE) transmitter is
depressed once. The Unlock button of the RKE trans-
mitter must be depressed twice to unlock all doors.
When All Doors is selected, all doors unlock when the
Unlock button of the RKE transmitter is depressed
once.
²REMOTE LINKED TO MEMORY?- This pro-
grammable feature only applies to vehicles equipped
with the optional memory / heated system. The
options include Yes and No. The default is No. When
Yes is selected, the memory system will recall the
Driver 1 or Driver 2 memory settings assigned to the
RKE transmitter being used to unlock the vehicle.
When No is selected, the memory system will only
8M - 8 OVERHEAD CONSOLERS
ELECTRONIC VEHICLE INFO CENTER (Continued)
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LIFTGATE SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Liftgate opens unexpectedly Failure of Power Liftgate or Body
Control moduleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wiring connections and for blown
fuse
Check for trouble codes, replace latch if
necessary
Failure of open/close command
switchCheck for shorted or defective switch
Liftgate will not open from
outside of vehicle manuallyFailure of key cylinder assembly Check for broken key cylinder assembly
Check link rod connections at the latch and
key cylinder assembly
Check for binds or kinks in link rod
Check for foreign matter preventing the
operation of key cylinder assembly
Replace the necessary components
Failure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Liftgate will not open/close
under powerFailure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual Replace latch assembly, if
necessary
Failure of motor assembly Troubleshoot using Body Diagnostic
Manual
Failure of full open switch Troubleshoot using Body Diagnostic
Manual
RSPOWER LIFTGATE SYSTEM8N-5
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CONDITION POSSIBLE CAUSES CORRECTION
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during Liftgate
operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Low battery voltage Charge battery
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of motor assembly Check for no drive condition
No power latching in
primary and/or secondary
positionsFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual. Replace latch assembly, if
necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter or other possible obstruction
Failure of motor assembly Check for no drive condition
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter or damaged
components preventing the operation of
latch assembly
Troubleshoot using body electrical
troubleshooting manual Replace latch
assembly, if necessary
Failure of outside handle switch Troubleshoot using Body Diagnostic
Manual Replace switch, if necessary
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Binding or sticking of components Establish location of binding and replace
necessary components
8N - 6 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
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CONDITION POSSIBLE CAUSES CORRECTION
Key fob, Outside Handle or
overhead console switches
do not power operate
liftgateBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery in key fob or
vehicle
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of Body Control Module
(BCM)Check electrical connections
Refer to the Body electrical troubleshooting
guide for additional checks
Replace BCM if necessary
Failure of key fob Reprogram key fob
Replace key fob if necessary
Failure of Power Liftgate Module Disconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of liftgate motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Motor clutch does not engage, replace
assembly
Full open switch inoperative, replace
switch, if necessary
Troubleshoot using Body Diagnostic
Manual Replace motor, if necessary
Liftgate does not stay open Failure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
High inside/outside opening
effortFailure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
Gear motor did not disengage Troubleshoot using Body Diagnostic
Manual Replace components, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
RSPOWER LIFTGATE SYSTEM8N-7
POWER LIFTGATE SYSTEM (Continued)
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