DODGE TOWN AND COUNTRY 2003 Service Manual

CONDITION POSSIBLE CAUSES CORRECTION
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control
moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage, replace
assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if necessary
8N - 26 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
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CONDITION POSSIBLE CAUSES CORRECTION
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Binding or sticking of components Establish location of binding and replace
necessary components
Door continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door continues to open
during power mode
(runaway motor)Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Wiring problems (system or
vehicle)Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door opens very slowly Failure of door motor assembly Check wire/cable connections
Replace motor assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
Poor door track lubrication Lubricate the front portions of the side door
tracks with9Door EaseT9or equivalent
RSPOWER SLIDING DOOR SYSTEM8N-27
POWER SLIDING DOOR SYSTEM (Continued)
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STANDARD PROCEDURE
STANDARD PROCEDURE - POWER DOOR
LEARN CYCLE
Any time a power side door component is removed,
replaced, door adjustment is performed or diagnostic
trouble codes are addressed and erased, a learn cycle
mustbe performed. This learn cycle enables the
power side door control module to learn or relearn its
critical information (travel limits, resistance to door
travel, etc.) which allows it to perform properly and
safely. It also tells the technician that the system is
performing properly and is able to be returned to ser-
vice. To perform a power door learn cycle do the fol-
lowing:
(1) Obtain a DRB IIItscan tool.
Connect the DRB IIItto the vehicle and check for
any power side door system stored diagnostic trouble
codes, erase any stored codes. Operate the system
and check to see if any trouble codes return. If any
diagnostic trouble codes return, diagnose, correct and
erase the codes before performing the learn cycle. If a
DRB IIItscan tool is not available, the learn cycle
can be performed by opening and closing the power
side door using any of the normal open/close com-
mand switches. Be certain to cycle the side door
through a complete openandclose cycle or the pro-
cedure will not be complete.
(2) Using the DRB IIIt, Go into Test Routine
Menu and select a power open command.
(3) Select a power close command.
(4) The power side door learn cycle is complete.
NOTE: If the power side door will not complete a
full cycle, a problem exists with the power side
door system. Refer to Power Side Door Diagnosis
and Testing.
STANDARD PROCEDURE - PUSH-PIN
GROMMET REPLACEMENT
Vehicles equipped with a power sliding door utilize
push-pin grommets. These push-pin grommets are
used to hold and isolate the power sliding door motor
to and from the door inner panel. This secures the
door motor assembly to the inner panel and keeps
the audible motor vibrations to a minimum. If a
push-pin grommet shows signs of wear, it must be
replaced. Follow the procedure below if replacement
is necessary.
(1) Remove the door motor from the door inner
panel. (Refer to 8 - ELECTRICAL/POWER DOORS/
MOTOR - REMOVAL).(2) Using a trim panel tool (special tool #C-4755)
or equivalent, remove the push-pin grommets from
the inner panel by pulling them straight out (Fig. 4).
(3) Install the replacement push-pin grommets in
the inner panel and install the door motor(Refer to 8
- ELECTRICAL/POWER DOORS/MOTOR - INSTAL-
LATION).
STANDARD PROCEDURE - SLIDING DOOR
ADJUSTMENT
In order for the power sliding door system to func-
tion properly the door must move freely and
smoothly. The power sliding door system can accom-
modate for some minor changes in the effort required
to move the door. However, in extreme conditions the
door may need to be mechanically adjusted for proper
fit. (Refer to 23 - BODY/DOORS - SLIDING/SLID-
ING DOOR - ADJUSTMENTS).
If a problem exists with the power sliding door and
it is suspected to be extreme effort, check for proper
door alignment and adjustment first, then check the
door tracks and drive unit for free manual operation.
Use a known good vehicle for side door comparison
data. Refer to the Side Door Adjustment procedure in
the Body section of the service manual for detailed
instructions.
Fig. 4 Side Door Motor push-pin grommets
1 - Push-Pin Grommets
2 - Side Door Inner Panel
8N - 28 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
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SPECIFICATIONS
SPECIFICATIONS TABLE
TORQUE SPECIFICATIONS
DESCRIPTION N´m In. Lbs.
Door Latch 12 100
Lower Drive Unit
Allen Head980
Lower Drive Unit
Screw328
Lower Track Nuts 8 70
LATCH
DESCRIPTION
Vehicles equipped with a power side door or doors
utilize a power latch. One power latch is used for
each power door. The latch is located on the trailing
edge of the side door assembly (Fig. 5). This power
latch assembly is comprised of many different compo-
nents which have the ability to perform the power
cinch, release, lock, unlock and safety related opera-
tions. These components are the door latch, lock/un-
lock actuator, cinch/release actuator and child
lockout, pawl, ratchet and handle switches. The pawl
and ratchet switches are used to indicate the primaryand secondary latched positions. The cinch latch also
provides a connection point for the interior handle,
exterior handle and hold open latch cables.
The power latch is a replaceable component. Con-
sult your Mopar parts catalog for specific part num-
bers.
OPERATION
The power latch performs the same operation as a
full manual door latch as well as power cinch,
release, lock and unlock operations. The power latch
mounted actuator cinches the door closed and latches
it in its primary latched position. During a power
close cycle, the power cinch actuator will not operate
until the side door has reached its secondary latch
position (determined by pawl and ratchet switches).
During a power open cycle, the power release actua-
tor will stop once the side door has moved from pri-
mary latch position.
The power latch uses inputs from the lock/unlock
actuator, power side door control module and child
lockout, pawl, ratchet and handle switches to provide
safe power cinch and release operations. Refer to
Power Side Door Operation for additional informa-
tion.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Remove the appropriate side door trim panel.
Refer to the Body section for the procedure.
(3) Remove the weather shield if necessary. Refer
to the Body section for the procedure.
(4) Open the side door all the way and remove the
door latch retaining bolts (Fig. 6).
(5) Partially close the door and pull the latch
assembly out of the side door inner panel.
(6) Disconnect all electrical connectors leading to
the latch assembly.
(7) Disconnect the inside and outside handle cables
from the latch assembly. Refer to the Body Section of
the service manual for the procedure.
(8) Disconnect the hold open latch cable from the
latch assembly. Refer to the Body Section of the ser-
vice manual for the procedure.
(9) Disconnect lock actuator link rod from the
latch assembly.
(10) Remove the latch assembly from the vehicle.
INSTALLATION
(1) Position the latch assembly in the vehicle. Be
certain all latch mounted components are installed
on the replacement latch assembly. If not, transfer
components from the old latch to the new latch
assembly.
Fig. 5 Removing/Installing Power Latch in Sliding
Door
1 - Power Latch Assembly
RSPOWER SLIDING DOOR SYSTEM8N-29
POWER SLIDING DOOR SYSTEM (Continued)
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(2) Connect the lock actuator link rod on the latch
assembly.
(3) Connect the hold open latch cable on the latch
assembly. Refer to the procedure in this section for
detailed instructions.
(4) Connect the inside and outside handle cables
on the latch assembly. Refer to the procedure in the
Body section for detailed instructions.
(5) Connect all electrical connectors leading to the
latch assembly.
(6) With assistance from another person, position
the side door and install the door latch retaining
bolts. Torque to 10 - 12 N´m (100 in. lbs.).
(7) Install the weathershield if necessary. Refer to
the procedure in the Body section for detailed
instructions.
(8) Install the appropriate side door trim panel.
Refer to the procedure in the Body section for
detailed instructions.
(9) Connect the negative battery cable.
SLIDING DOOR MOTOR
DESCRIPTION
Vehicles equipped with a power sliding door utilize
a door motor assembly. The door motor is located in
the center of the side door (Fig. 7) and is comprised
of three parts. The three parts of the door motor
assembly are the motor, gear reduction and clutch
assembly. The door motor assembly provides thepower and torque to move the sliding door from the
open/closed position to full closed/open position, after
the power latching mechanism has released.
The door motor is replaced as a complete assembly,
which includes the DC motor, gear reduction and
clutch assemblies. Consult your Mopar parts catalog
for specific part numbers.
OPERATION
With the push of a Power Side Door (PSD) com-
mand switch, the PSD control module will signal the
latch assembly to release the door from its primary
locked position. The drive motor will then take over
to provide the power to open the door to its full open
or closed position. The gear reduction portion of the
motor assembly reduces the speed of the motor from
5800 to 260 rpm and also increases the torque to the
lower drive unit. The clutch portion of the motor
assembly engages the motor to drive the door under
power and disengages it so the door can be moved
easily under manual operation.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
Fig. 6 Removing Latch Retaining Bolts
1 - Latch Retaining Bolts
2 - Side Door
Fig. 7 Side Door Components
1 - Sliding Door Control Module
2 - Module Retaining Screw
3 - Module Electrical Connectors
4 - Door Motor Assembly
5 - Flex Drive Assembly
6 - Door Motor Retaining Fasteners
7 - Door Motor Electrical Connector
8N - 30 POWER SLIDING DOOR SYSTEMRS
LATCH (Continued)
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(2) Remove the door trim panel from the appropri-
ate side door. Refer to the Body section for the pro-
cedure.
(3) Remove water shield as necessary to gain
access to motor assembly.
(4) Remove retaining clip holding flex drive assem-
bly to the motor (Fig. 8). Pull flex drive cable straight
out of the motor assembly.
(5) Disconnect door motor electrical connector.
(6) Using a trim stick (special tool #C-4755) or
equivalent, gently pry out push-pin fasteners retain-
ing motor.
(7) Remove the motor assembly from the vehicle.
INSTALLATION
(1) Position the motor assembly on the door inner
panel.
(2) Install the push-pin fasteners retaining the
motor assembly to the sliding door.
NOTE: Push in on the push-pins at the clutch hous-
ing (plastic side) until you hear one click. Push in
on the push-pin fasteners at the motor mount
(sheet metal side) until you hear two clicks. This
assures proper installation/attachment of the motor
to the sliding door.
(3) Install the flex shaft by lining up the square
shaped drive shaft with corresponding hole in motor
drive unit and push straight in.(4) Install the E-clip to secure flex-shaft.
(5) Connect the negative battery cable.
(6) Install the weather shield. Refer to the Body
section of the service manual for the procedure.
(7) Install the door trim panel on the side door.
Refer to Body for the procedure.
FULL OPEN SWITCH
DESCRIPTION
Vehicles equipped with a power sliding door utilize
a full open switch. This switch is located in the hold
open latch (Fig. 9) under the side door lower hinge.
When the power side door module receives a ground
signal input from the full open switch, and as long as
the cinching latch actuator is not in power mode or
the handle switch is open, the signal indicates that
the door is at the full open position.
The full open switch is incorporated into the hold
open latch. If the full open switch proves faulty, the
entire hold open latch assembly must be replaced.
OPERATION
The full open switch is triggered by a pawl lever in
the hold open latch. When the full open switch is
closed (circuit to ground) the ratchet has engaged on
the hold open striker and the pawl lever has engaged
on the ratchet, locking the latch from opening and
holding the door in the full open position.
Fig. 8 Flex Drive Retaining Clip
1 - Flex Drive Cable Retaining Clip
2 - Flex Drive Cable
3 - Side Door Motor Assembly
Fig. 9 Full Open Switch Position & Orientation
1 - Hold Open Latch Assembly
2 - Hold Open Latch Cable
3 - Full Open Switch
RSPOWER SLIDING DOOR SYSTEM8N-31
SLIDING DOOR MOTOR (Continued)
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LEFT B-PILLAR SWITCH
DESCRIPTION
Vehicles equipped with power sliding side door/s
utilize B-pillar switches. These switches are located
on the interior of the vehicle, on the B-pillar trim
panels. These switches serve as an open and close
command switch for the appropriate power side door.
The B-pillar switches are replaceable. Consult your
Mopar parts catalog for a specific part number.
OPERATION
When the Pillar switch is depressed a signal is
sent to the Body Control Module (BCM), this signal
is then sent to the Power Sliding Door Module, tell-
ing it to start a power open or close cycle. The child
lockout feature must be disabled and the side door
must be unlocked in order for the Pillar switch to
function.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Using a trim stick or other small flat-bladed
pry tool, gently pry the leading upper edge of the
B-pillar switch away from the B-pillar trim.
(3) Once the upper edge is free from pillar trim,
rock the switch out of the switch opening.
(4) Disconnect the B-pillar switch electrical con-
nector. First, slide the connector lock away from the
switch then, depress connector retaining tab while
pulling straight apart.
(5) Remove the B-pillar switch from the vehicle.
INSTALLATION
(1) Connect the B-pillar switch electrical connector.
Slide connector lock toward the switch to lock in
place.
(2) Hook the lower edge of the B-pillar switch on
the B-pillar trim and then push the switch firmly
into position.
(3) Connect the negative battery cable.
RIGHT B-PILLAR SWITCH
DESCRIPTION
Vehicles equipped with power sliding side door/s
utilize B-pillar switches. These switches are located
on the interior of the vehicle, on the B-pillar trim
panels. These switches serve as an open and close
command switch for the appropriate power side door.
The B-pillar switches are replaceable. Consult your
Mopar parts catalog for a specific part number.
OPERATION
When the Pillar switch is depressed a signal is
sent to the Body Control Module (BCM), this signal
is then sent to the Power Sliding Door Module, tell-
ing it to start a power open or close cycle. The child
lockout feature must be disabled and the side door
must be unlocked in order for the Pillar switch to
function.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Using a trim stick or other small flat-bladed
pry tool, gently pry the leading upper edge of the
B-pillar switch away from the B-pillar trim.
(3) Once the upper edge is free from pillar trim,
rock the switch out of the switch opening.
(4) Disconnect the B-pillar switch electrical con-
nector. First, slide the connector lock away from the
switch then, depress connector retaining tab while
pulling straight apart.
(5) Remove the B-pillar switch from the vehicle.
INSTALLATION
(1) Connect the B-pillar switch electrical connector.
Slide connector lock toward the switch to lock in
place.
(2) Hook the lower edge of the B-pillar switch on
the B-pillar trim and then push the switch firmly
into position.
(3) Connect the negative battery cable.
LOWER DRIVE UNIT
DESCRIPTION
Vehicles equipped with a power sliding side door
utilize a lower drive unit. The lower drive unit is
located on the sliding door lower hinge assembly
(Fig. 10). This drive unit is used to transfer the lat-
eral rotation of the flex drive assembly into longitu-
dinal movement via the drive unit gear and door
track rack teeth (Fig. 10).
The lower drive unit is a replaceable component.
Consult your Mopar parts catalog for specific part
numbers.
OPERATION
During a power open or close cycle, the power drive
unit is driven by the flex drive assembly. The lower
drive units main gear engages the lower door tracks
rack teeth, this moves the side door assembly accord-
ingly.
8N - 32 POWER SLIDING DOOR SYSTEMRS
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REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Open the appropriate side door and remove the
lower drive unit cover retaining screws (Fig. 11).
(3) Remove the lower drive unit retaining fasten-
ers (Fig. 12).
(4) Disconnect the flex drive assembly from the
lower drive unit. Expand the flex drive collar until
the lower drive unit can be pulled straight off.
(5) Remove the lower drive unit from the vehicle.
INSTALLATION
(1) Position the lower drive unit near the lower
hinge.
(2) Connect the flex drive assembly on the lower
drive unit. Push the flex drive collar straight on until
the it snaps in place (Fig. 12).
(3) Install the lower drive unit retaining fasteners
(Fig. 12). Torque the larger allen headed center stud
to 9 N´m (80 in. lbs.). Torque the smaller screw to 3
N´m (28 in. lbs.).
(4) Install the lower drive unit cover and retaining
screws (Fig. 11).
(5) Connect the negative battery cable.
Fig. 10 Lower Drive Unit
1 - Lower Drive Unit
2 - Flex Drive Assembly
Fig. 11 Sliding Door Lower Hinge Assembly
1 - Lower Drive Unit Cover
2 - Lower Drive Unit Cover Retaining Screws
3 - Sliding Door
4 - Lower Hinge Arm Bracket
Fig. 12 Lower Drive Unit Retaining Fasteners
1 - Lower Drive Unit Retaining Screw
2 - Do Not Remove
3 - Lower Drive Unit Retaining Bolt
RSPOWER SLIDING DOOR SYSTEM8N-33
LOWER DRIVE UNIT (Continued)
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LOWER DRIVE UNIT TRACK &
RACK
DESCRIPTION
Vehicles equipped with a power sliding side door
utilize a lower drive unit track or door track and
rack assembly. This track provides a mating rack
gear (Fig. 13) for the lower drive unit to engage. The
track also accepts the lower hinge rollers, which
helps support the weight of the side door as well as
providing a smooth surface for the hinge rollers to
move upon.
The lower door track is a replaceable component.
Consult your Mopar parts catalog for specific part
numbers.
OPERATION
With the start of a power door open cycle, the door
motor drives the flex drive assembly. The flex drive
assembly drives the lower drive unit. A metal drive
gear which is part of the lower drive unit, meshes
with the door track rack teeth and moves the door
into the full open position. The same operation
repeats itself, during a power close cycle only the sys-
tem rotates in the opposite direction.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Remove the side door sill plate from the lower
of the door opening. Refer to the Body section for the
procedure.
(3) Remove the hold-open striker. Refer to Body for
the procedure.
(4) Position a floor jack, with a block of wood
under the leading edge of the side door to support it
(Fig. 14).
(5) Remove the lower hinge assembly from the
door. Refer to the Body section of the service manual
for the procedure.
(6) Position the wire harness assembly out of door
opening, this will allow sufficient room to remove the
door track.
(7) Pull back the sealing patches and remove the
lower track retaining nuts (Fig. 15).
(8) Carefully remove the lower door track from the
vehicle.
INSTALLATION
(1) Carefully position the lower door track in the
vehicle.
(2) Install the lower track retaining nuts and
install the sealing patches. Torque the nuts to 70 in.
lbs.
(3) Install the lower hinge assembly on the door.
Refer to the Body section of the service manual for
the procedure.
Fig. 13 Rack Access Hole Locations
1 - Lower Door Track and Rack Assembly
2 - Wire Harness
3 - Rack Access Hole Sealing Patches
4 - Lower Drive Unit Cover
Fig. 14 Supporting Side Door
8N - 34 POWER SLIDING DOOR SYSTEMRS
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NOTE: Take care to locate the lower hinge assem-
bly on the door in its original position (ie. match
screw washer with rings left on hinge). Adjust door
fit if required.
(4) Remove the floor jack.
(5) Install the hold-open striker. Refer to the Body
section for the procedure.
(6) Install the side door sill plate on the lower of
the door opening. Refer to the Body section for the
procedure.
(7) Connect the negative battery cable.
WIRING HARNESS
DESCRIPTION
The wire harness supplies power (12v), ground and
various electrical signals to the side sliding door for
various power door functions. A plastic chain or wir-
ing track covers the wire harness assembly (Fig. 16)
and is used to protect the wire harness from abrasion
and/or tangling. This wiring track is replaced with
the wire harness assembly.
The wire harness assembly is a replaceable compo-
nent. Consult your Mopar parts catalog for specific
part numbers.
OPERATION
The wire harness and plastic wiring track provide
a safe and reliable means of supplying power, groundand other various electrical connections to the side
sliding door. During sliding door movement the wir-
ing track folds and unfolds like the links in a chain.
REMOVAL
(1) Disconnect and isolate the negative battery
cable.
(2) Remove the appropriate door trim panel from
the sliding side door. Refer to the Body section for
the procedure.
(3) Remove the lower drive unit cover retaining
screws and remove the cover (Fig. 17).
(4) Disconnect the power side door electrical con-
nector, located just behind the lower drive unit
assembly.
(5) Disengage retaining pushpin and pull wire har-
ness away from its power side door mounting loca-
tion (Fig. 16).
(6) Using a flat bladed screwdriver, unsnap the
wire harness retaining clip from the lower drive unit.
(7) Slide the wire harness off the forward lower
drive unit stud.
(8) Using a pushpin removal tool, unsnap wire
harness retaining pushpins from the rocker panel.
(9) Remove side door lower sill plate. Refer to
Body for the procedure.
(10) Pull back the rearward edge of the B-pillar
trim to access the wire harness connector and discon-
nect connector.
Fig. 15 Lower Track Retaining Nuts
1 - Lower Track Retaining Nuts
2 - Lower Door Track
Fig. 16 Wire Harness Position and Orientation
1 - Lower Door Track and Rack Assembly
2 - Wire Harness
3 - Rack Access Hole Sealing Patches
4 - Lower Drive Unit Cover
RSPOWER SLIDING DOOR SYSTEM8N-35
LOWER DRIVE UNIT TRACK & RACK (Continued)
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